尽管进行了一系列收购（诺基亚^(Nokia)）和合作（三星^(Samsung)），Windows Phone对^{(Windows Phones)}微软^(Microsoft)来说并没有像计划的那样有利可图，因此该公司停止了生产并专注于它们。其失败的主要原因可归因于缺乏优质的应用程序。但是，对这些设备的支持仍在继续，直到Microsoft于 2017 年^(Microsoft) 停止支持Windows 8.1 Mobile。

在最近的公告中，这家 IT 巨头现已澄清，对Windows 10 Mobile的支持将于 2019年12 月 10^{(December 10)}日结束。这意味着Windows 10 Mobile用户将不会收到来自微软^(Microsoft)的任何更新或任何帮助。

Windows 10 Mobile支持结束– 用户^{(– User)}建议

微软^(Microsoft)为可能仍在使用Windows 10 Mobile手机的用户发布了一个常见问题解答。^(FAQ)

With the Windows 10 Mobile OS end of support, we recommend that customers move to a supported Android or iOS device, says Microsoft.

为什么微软终止对 Windows 10 移动版的支持？^{(Why is Microsoft ending support for Windows 10 Mobile?)}

技术随着已经采用Android或 iOS 平台和设备的客户和合作伙伴的需求和期望而发展。Microsoft 的使命宣言是让地球上的每个人和每个组织都能取得更大的成就，这迫使我们在受支持的Android和 iOS 设备上支持我们的移动^(Mobile)应用程序。

Windows Mobile 设备上的应用程序支持如何？^{(What about the app support on Windows Mobile devices?)}

Windows Mobile设备上的^{(Windows Mobile)}Microsoft和第三方应用程序都有不同的支持系统，并且独立于一般操作系统支持。这是有道理的，因为相同的应用程序可能与您的 PC、Xbox或Hololens设备兼容。

因此，这些应用程序将由其提供商按照其预期的方式提供支持，并且与本公告无关。

2019 年 12 月 10 日之后用户可以使用 Windows Mobile 设备吗？^{(Can users use Windows Mobile devices after 10th December 2019?)}

为什么不！虽然微软^(Microsoft)正在减少对其移动设备的支持，但它并没有关闭设备本身。用户可以继续使用他们的 Windows Mobile设备。但是，由于Microsoft不会推出任何安全更新，因此您需要了解使用该设备需要您自担风险。

Windows Mobile 用户在这种情况下应该怎么做？^{(What should Windows Mobile users do on such a situation?)}

需要理解的是，微软^(Microsoft)很久以前就停止生产移动设备，目前的情况是可以预料的。因此，如果您有Windows Mobile设备，您可以考虑购买新的Android或 iOS 移动设备。

如果您希望继续使用旧的Windows Mobile设备，建议您备份您的手机。要备份Windows 10 移动版^(Mobile)设备的数据，请转到以下位置Settings > Update和安全 >Backup > More 选项^(Options)。选择立即备份^{(Back up now)}。

手机在 2019 年 12 月 10 日之后可以使用吗？^{(Will the phone work after December 10, 2019?)}

是的。Windows 10 移动版^(Mobile)设备应在2019 年12 月 10^{(December 10)}日之后继续工作，但在该日期之后将不再有更新，设备备份功能和其他后端服务将被逐步淘汰。

例外^(Exceptions)

没有任何Windows移动设备是本公告的例外，即使它们是商业采购的。但是，此公告适用于运行Windows更新 1709的设备。将于2019年6 月 11^{(June 11th)}日停止对运行 1703 的设备的支持。^(Support)

有关详细信息，请查看Microsoft 支持网站^{(Microsoft’s Support website)}上的参考。

Microsoft releases Windows 10 Mobile End of Support FAQ

Despite a series of acquisitions (Nokia) and tie-ups (Samsung), Windows Phones weren’t аs profitable for Mіcrosoft as planned, and thus the company stopped mаnufacturing and focusіng on them. The major cаuse fоr its failure can be attributed to the lack of quality apps. Howeνer, the support continued for the devices, until Microsoft ceased support for Windows 8.1 Mobile in 2017.

In a recent announcement, the IT giant has now clarified that the support for Windows 10 Mobile would end as of December 10, 2019. This means Windows 10 Mobile users would not receive any updates or any assistance at all from Microsoft.

Windows 10 Mobile support ends – User advice

Microsoft has released an FAQ for users who may still be using the Windows 10 Mobile handsets.

With the Windows 10 Mobile OS end of support, we recommend that customers move to a supported Android or iOS device, says Microsoft.

Why is Microsoft ending support for Windows 10 Mobile?

Technology has evolved along with the needs and expectations of your customers and partners who have already adopted Android or iOS platforms and devices. Microsoft’s mission statement to empower every person and every organization on the planet to achieve more compels us to support our Mobile apps on the supported Android and iOS devices.

What about the app support on Windows Mobile devices?

Both Microsoft and third-party apps on Windows Mobile devices have a different support system and are separate from the general operating system support. This makes sense because the same apps could be compatible with your PC, Xbox, or Hololens device.

Thus the apps would be supported by their provider the way it was intended to be and has nothing to do with this announcement in particular.

Can users use Windows Mobile devices after 10th December 2019?

Why not! While Microsoft is ramping down the support for its mobile devices, it doesn’t shut down the device itself. Users could continue using their Windows Mobile devices. However, since Microsoft wouldn’t roll out any security updates, you would need to understand that you would be using the device at your own risk.

What should Windows Mobile users do on such a situation?

It needs to be understood that Microsoft stopped manufacturing mobile devices quite some time ago and the current situation was anticipated. Thus, if you have a Windows Mobile device, you could consider buying a new Android or iOS mobile device.

If you wish to continue using your old Windows Mobile device, it would be advisable to backup your phone. To back up the data of a Windows 10 Mobile device, go to the following location Settings > Update & security > Backup > More Options. Select Back up now.

Will the phone work after December 10, 2019?

Yes. The Windows 10 Mobile device should continue to work after December 10, 2019, but there will be no updates after that date, and device backup functionality and other backend services will be phased out.

Exceptions

No Windows mobile device is an exception to this announcement, even if they were procured commercially. However, this announcement is for devices running on Windows update 1709. Support would cease for devices running on 1703 on June 11th, 2019.

For more information, please check the reference on Microsoft’s Support website.

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