如果您在玩Microsoft Solitaire Collection时遇到^{(Microsoft Solitaire Collection)}Xbox Live 错误 121010^{(Xbox Live error 121010)}，这篇文章可能会帮助您修复它。您可能会在玩纸牌^(Solitaire)游戏时或刚启动游戏后随时收到此错误消息。错误代码 121010 表示 Xbox 无法将用户的数据保存在云端。发生此错误时 Windows 显示的实际错误消息如下所示：

There was a problem saving your data to the cloud. Please check the Microsoft Solitaire Collection FAQ at <URL> and refer to error code: 121010.

下面，我们解释了修复此错误的方法。但在继续之前，您可以尝试一些快速修复。

1. 重新启动您的设备并检查问题是否已解决。
2. 确保^(Make)您已登录Xbox应用。

如果问题仍然存在，请尝试本文中提到的解决方案。

玩Microsoft Solitaire Collection时Xbox Live错误 121010^(Live)

在玩Microsoft Solitaire Collection游戏时，您可以尝试以下解决方案来修复Xbox Live错误 121010。^{(Xbox Live)}

1. 检查^(Check)Microsoft Store中的更新
2. 检查 Xbox Live 状态
3. 检查您的防病毒防火墙^(Firewall)设置
4. 注销并重新登录Microsoft Store
5. 运行 Windows 应用商店应用疑难解答^{(Run Windows Store Apps Troubleshooter)}
6. 从设置中重置游戏

让我们详细了解这些故障排除技巧。

1]检查^(Check)Microsoft Store中的更新

随着时间的推移，开发人员会发布更新以修复用户在软件中遇到的错误。用户必须安装这些更新补丁才能消除一些错误和错误。因此^(Hence)，您应该检查Microsoft Store 中的Microsoft Solitaire Collection 应用更新。如果更新可用，请安装它。

更新游戏后，检查问题是否已解决。

2]检查Xbox Live状态

有时，由于Xbox服务器问题而发生错误。在这种情况下，在Xbox^(Xbox)上修复服务器问题后，错误会自行消失。要确认是否存在Xbox服务器问题，您可以检查 Xbox^{(check Xbox)} Live状态^(Status)。如果网站显示一项或多项服务出现重大中断问题，您必须等到Microsoft修复它。

3]检查^(Check)您的防病毒防火墙^(Firewall)设置

如果您的防病毒防火墙^(Firewall)阻止游戏连接到互联网，您也会收到此错误消息。您应该检查这一点，如果您发现防火墙^(Firewall)阻止了游戏，请考虑在 Windows Defender 防火墙^{(whitelisting the game in Windows Defender Firewall)}或您的第三方防病毒防火墙^(Firewall)中将游戏列入白名单。

4]退出并再次登录^(Sign)到Microsoft Store

退出并重新登录Microsoft Store，看看它是否带来任何变化。下面列出了相同的步骤：

1. 启动微软商店。
2. 单击右上角^(Click)的个人资料图片。
3. 点击^(Click)您的帐户。将弹出一个新窗口。
4. 单击退出。
5. 关闭Microsoft Store并重新启动计算机。
6. 重新启动计算机后，启动Microsoft Store并再次登录。

现在，检查您是否收到相同的错误。

5]运行Windows更新应用程序疑难解答^{(Run Windows Update Apps Troubleshooter)}

您还可以尝试运行Windows 应用商店应用程序疑难解答^{(Windows Store Apps Troubleshooter)}，看看是否有帮助。

6]从设置中重置游戏

如果以上解决方案都没有解决您的问题，您可以尝试从Windows 设置^{(Windows Settings)}重置游戏。以下说明将指导您如何操作。

1. 启动设置^(Settings)应用程序。
2. 转到Apps > Apps & features。
3. 向下滚动列表并单击Microsoft Solitaire Collection。
4. 现在，单击高级选项^{(Advanced options)}。
5. 向下滚动并单击重置^(Reset)。
6. 重新开始游戏。

重置游戏将清除所有保存的数据。但是，执行此步骤的用户表示，重置后重新启动游戏时，收到提示信息，询问他们是否要恢复旧数据。这帮助他们恢复了丢失的游戏数据。

如何重新安装Microsoft Solitaire Collection？

您可以通过Windows 设置^{(Windows Settings)}或PowerShell重新安装任何 Microsoft Store 应用程序^{(reinstall any Microsoft Store app)}。重新安装应用程序可能会清除所有保存的数据。因此^(Hence)，只有在使用特定商店应用程序一次又一次地遇到多个错误时，您才应该执行此任务。

我的Microsoft Solitaire Collection去哪儿了？

如果Microsoft Solitaire Collection游戏突然从您的计算机中消失，您可以尝试以下修复：

1. 重置微软商店^{(Reset Microsoft Store)}
2. 运行 SFC 扫描
3. 使用 10AppsManager 重新安装应用程序。

希望这可以帮助。

Fix Xbox Live error 121010 while playing Microsoft Solitaire Collection

If you encounter Xbox Live error 121010 while playing Microsoft Solitaire Collection, this post may help you fix it. You may receive this error message anytime while playing the Solitaire game or just after launching the game. The error code 121010 means Xbox fails to save the user’s data on the cloud. The actual error message that Windows displays when this error occurs looks like this:

There was a problem saving your data to the cloud. Please check the Microsoft Solitaire Collection FAQ at <URL> and refer to error code: 121010.

Below, we have explained the methods to fix this error. But before you proceed, you can try some quick fixes.

1. Restart your device and check if the issue is fixed.
2. Make sure that you are signed in to the Xbox app.

If the issue still persists, try the solutions mentioned in this article.

Xbox Live error 121010 while playing Microsoft Solitaire Collection

You can try the following solutions to fix the Xbox Live error 121010 while playing the Microsoft Solitaire Collection game.

1. Check for updates in Microsoft Store
2. Check Xbox Live Status
3. Check your antivirus Firewall settings
4. Sign out and sign in again to the Microsoft Store
5. Run Windows Store Apps Troubleshooter
6. Reset the game from Settings

Let’s have a detailed look at these troubleshooting tricks.

1] Check for updates in Microsoft Store

With time, developers release updates to fix the bugs that the users experience in software. Users have to install these update patches to get rid of several bugs and errors. Hence, you should check the Microsoft Solitaire Collection app updates in Microsoft Store. If the update is available, install it.

After updating the game, check if the issue is fixed or not.

2] Check Xbox Live Status

Sometimes, the error occurs due to the Xbox server issues. In such cases, the error disappears by itself after the server issue is fixed on Xbox. To confirm whether or not there is an Xbox server issue, you can check Xbox Live Status. If the website shows a major outage issue with one or more services, you have to wait till Microsoft fixes it.

3] Check your antivirus Firewall settings

You will also get this error message if your antivirus Firewall is blocking the game from connecting to the internet. You should check this and if you find that the Firewall is blocking the game, consider whitelisting the game in Windows Defender Firewall or your third-party antivirus Firewall.

4] Sign out and sign in again to the Microsoft Store

Sign out and sign back into the Microsoft Store and see if it brings any changes. The steps for the same are listed below:

1. Launch Microsoft Store.
2. Click on your profile picture on the top right side.
3. Click your account. A new window will pop up.
4. Click Sign out.
5. Close Microsoft Store and restart your computer.
6. After restarting the computer, launch Microsoft Store and sign in again.

Now, check if you are receiving the same error or not.

5] Run Windows Update Apps Troubleshooter

You can also try running Windows Store Apps Troubleshooter and see if it helps.

6] Reset the game from Settings

If none of the above solutions fixed your issue, you can try to reset the game from Windows Settings. The following instructions will guide you on how to do it.

1. Launch the Settings app.
2. Go to Apps > Apps & features.
3. Scroll down the list and click Microsoft Solitaire Collection.
4. Now, click Advanced options.
5. Scroll down and click Reset.
6. Restart the game.

Resetting the game will erase all the saved data. However, the users who performed this step have stated that when they relaunched the game after resetting it, they received a prompt message asking them whether they wanted to restore the old data or not. This helped them restore the lost game data.

How do I reinstall Microsoft Solitaire Collection?

You can reinstall any Microsoft Store app via Windows Settings or PowerShell. Reinstalling the app may erase all the saved data. Hence, you should perform this task only when you encounter several errors again and again with a particular Store app.

Where has my Microsoft Solitaire Collection gone?

If the Microsoft Solitaire Collection game has suddenly disappeared from your computer, you can try the following fixes:

1. Reset Microsoft Store
2. Run SFC scan
3. Reinstall the app using 10AppsManager.

Hope this helps.

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