随着Firefox推出其单一登录功能“ Firefox Sync ”，许多用户可能会考虑转向它并同步他们的所有设备。然而，没有什么是完美无错的，Firefox Sync也不是。以下是已知问题和错误及其解决方案的列表。
Firefox 同步不工作
我没有在设备和应用程序列表中看到我的设备(I do not see my device in the Devices & apps list)
“设备(Devices)和应用程序”列表显示连接到您的Firefox Sync帐户的设备列表。Firefox同步可能在上述设备上运行，但它没有显示在列表中。两种可能性如下：
2]移动版 Firefox(Firefox)尚不支持该功能。因此，如果您在 iOS、Android或Firefox OS上使用(Firefox OS)Firefox，它不会显示该列表。
我在设备和应用程序列表中看到重复项(I see duplicates in the Devices & apps list)
有时同一设备上的两个会话显示为两个不同的设备。为了更安全，请单击“断开连接(Disconnect)”按钮从列表中删除该设备。
请(Please)注意，这可能违反了账户安全，因此请做出相应的判断。
我在 Firefox 帐户上的登录“出于安全原因被阻止”(My sign in was “blocked for security reasons” on Firefox Accounts)
如果Firefox同步帐户遭到破坏，它会将您的所有搜索历史记录和其他数据暴露给入侵者。为保证用户安全，Firefox同步会在出现任何可疑活动时阻止帐户。在这种情况下，每当您尝试同步数据并且Firefox会向注册的电子邮件 ID 发送一封带有验证码的电子邮件时，都会显示“出于安全原因被阻止”的错误消息。
在火狐(Firefox)浏览器上输入验证码后即可解锁账号。但是，出于安全原因，请验证发送到您电子邮件的可疑登录的登录详细信息。
如果您无法识别登录尝试，请单击电子邮件中的报告(Report)此活动链接，然后更改Firefox同步帐户的密码。
(Remember)如果您没有收到验证电子邮件，请记得检查您的垃圾邮件文件夹。
我在确认我的新 Firefox 帐户时遇到问题(I’m having problems confirming my new Firefox Account)
1]未收到确认(Confirmation)邮件：如果您还没有收到Firefox同步确认邮件，请等待几分钟，检查垃圾邮件文件夹并尝试重新发送邮件。
2] 如果您使用强大的垃圾邮件过滤器，请将accounts.firefox.com添加到白名单。
在丢失的手机或平板电脑上禁用 Firefox 同步(Disable Firefox Sync on a lost phone or tablet)
如果设备丢失或被盗，则可能是严重的数据泄露事件。显然，我们可以在从 accounts.firefox.com 登录帐户后断开设备，但该设备只有在连接到互联网并再次同步时才会识别此指令。但是，在此之前，任何拥有该设备的人都可以访问之前在设备上同步的任何数据。
Firefox Sync 对此问题的建议解决方案是立即更改密码。根据他们的政策，只要密码被重置，所有存储的数据都会被清除。但是，它存在于主设备上（显然，除非主设备是丢失/被盗的设备）。
常见的Firefox 同步(Firefox Sync)错误及其建议的解决方案
我设置了 Firefox 同步，但没有同步(I set up Firefox Sync, but nothing is syncing)
早期版本也可以使用Firefox帐户和同步功能，但在(Firefox)Firefox更新中得到了显着改善。用户必须更新所有打算同步到最新版本浏览器的设备。
我丢失了我的同步帐户信息(I’ve lost my Sync account information)
与任何在线帐户一样，用户需要两条信息才能登录Firefox Sync帐户。第一个是注册的电子邮件地址，第二个是密码。如果您忘记了您的电子邮件 ID，则无法找回。如果您丢失了密码，请转到Firefox 同步(Firefox Sync)帐户页面并单击“忘记密码。” 按照(” Follow)说明重置它。
我的书签没有同步到 Firefox for Android(My bookmarks aren’t syncing to Firefox for Android)
Android有其自身有限的功能。它不能存储超过 5000 个书签，无论是否使用Firefox Sync，但如果您正在同步，它不会存储多余的书签，即使它们存在于主设备上。
Firefox Sync 显示“Cookie 仍被禁用”错误消息(Firefox Sync shows a “Cookies are still disabled” error message)
Firefox Sync帐户要求用户在每台连接的设备上启用 cookie。我们可以一次为所有设备执行此操作。
1] 转到https://accounts.firefox.com。这是一个受保护的网站，因为网站地址以“https://”开头。
2] 在地址栏的URL(URL)后面，我们可以看到一个绿色的挂锁符号。
3]单击(Click)前向箭头以打开站点安全页面，然后单击“更多信息”。
4]转到“权限”选项卡。
5]将Set Cookies选项更改为(Change)Allow。您可能必须取消选中默认(Default)复选框。
希望本故障排除指南可以帮助您解决问题。(Hope this troubleshooting guide helps you fix your problem.)
Firefox Sync not working? Fix common Firefox sync issues and problems
As Firefox launches its single sign-in featurе “Firefox Sync,” many users might consider shifting to it and syncing all their devices. However, nothing was supposed to be perfect and error-free, nor is Firefox Sync. Here is a list of known issues and errors and their solutions.
Firefox Sync not working
I do not see my device in the Devices & apps list
The “Devices and apps” list shows the list of devices which are connected to your Firefox Sync account. It is possible that Firefox sync is working across the mentioned devices, yet it doesn’t show in the list. The 2 possibilities are as follows:
2] The feature is not yet supported on Firefox on mobile. Thus, if you are using Firefox on iOS, Android or Firefox OS, it would not show the list.
I see duplicates in the Devices & apps list
It happens at times that two sessions on the same device are shown as two different devices. To be on the safer side, click on the Disconnect button to remove the device from the list.
Please note it might be a breach of account security, thus judge accordingly.
My sign in was “blocked for security reasons” on Firefox Accounts
If Firefox sync accounts are breached, it will expose all of your search history and other data to the intruder. To keep users safe, Firefox sync blocks accounts in the event of any suspicious activity. In such a case, the error message “blocked for security reasons” is displayed whenever you try to sync the data and Firefox sends an email with a verification code to the registered email ID.
The account can be unblocked after entering the verification code on the Firefox browser. However, please verify the log-in details of the suspicious login sent to your email due to security reasons.
In case you do not recognize the login attempt, click on the Report this activity link in the email and then change the password for the Firefox sync account.
Remember to check your spam folder in case you have not received the verification email.
I’m having problems confirming my new Firefox Account
1] Confirmation email has not been received: In case you haven’t received the Firefox sync confirmation email, wait for a few minutes, check the spam folder and try resending the message.
2] In case you are using a strong spam filter, add accounts.firefox.com to the white-list.
Disable Firefox Sync on a lost phone or tablet
In case a device is lost or stolen, it could be a serious case of a data breach. Obviously, we can disconnect the device after logging on to the account from accounts.firefox.com, but that device would recognize this instruction only when connected to the internet and synced again. However, till that happens, any data that was previously synced on the device can be accessed by anyone possessing the device.
Firefox Sync’s suggested solution to this issue is to change the password immediately. As per their policy, all data stored is wiped off whenever the password is reset. However, it exists on the primary device (obviously unless the primary device was the lost/stolen one).
Common Firefox Sync errors and their suggested solutions
I set up Firefox Sync, but nothing is syncing
Firefox accounts and sync was available with earlier versions as well but has improved significantly with Firefox updates. Users would have to update all devices intended to be synced to the latest version of the browser.
I’ve lost my Sync account information
As with any account online, a user needs two pieces of information to log in to a Firefox Sync account. The first is the registered email address and the second is the password. In case you have forgotten your email ID, it cannot be retrieved. If you lost your password, go to the Firefox Sync account page and click on “forgot password.” Follow the instructions to reset it.
My bookmarks aren’t syncing to Firefox for Android
Android has its own limited capabilities. It cannot store more than 5000 bookmarks, whether or not using Firefox Sync, but in case you are syncing, it won’t store the surplus bookmarks even if they are present on the primary device.
Firefox Sync shows a “Cookies are still disabled” error message
Firefox Sync accounts require the user to enable cookies on every connected device. We can do it for all the devices at once.
1] Go to https://accounts.firefox.com. This is a protected site since the website address is preceded by “https://.”
2] Behind the URL on the address bar, we could see a green colored padlock symbol.
3] Click on the forward pointing arrow to open the site security page and then click on “More Information.”
4] Go to the “Permissions” tab.
5] Change the Set Cookies option to Allow. You might have to uncheck the Default checkbox.
Hope this troubleshooting guide helps you fix your problem.
