当您发出打印命令时，您的打印机是否无法响应？如果是，则无需恐慌，因为您并不孤单。许多人在尝试从Windows 10计算机打印文档时都遇到了这个问题。损坏、过时或损坏的打印机驱动程序是这个令人烦恼的打印机无响应错误(Printer not responding error)的主要原因。好消息是，您可以通过实施本指南中列出的分步方法快速解决此问题。
为什么我的设备显示打印机驱动程序不可用？(Why is my device showing Printer driver is unavailable?)
打印机无响应的原因有多种，您可以从测试以下内容开始：
- 检查打印机电缆是否正确连接到计算机
- 检查打印机是否连接到Wi-Fi
- 确保(Make)墨盒不是空的
- 检查您的系统是否有警报灯或错误消息
- 如果您刚刚将计算机从Windows 7或 8 升级到Windows 10并开始遇到打印机问题，则更新可能已损坏打印机驱动程序
- 可能是原始打印机驱动程序与最新版本的Windows 操作系统不兼容(Windows OS)
微软(Microsoft)曾表示，当Windows 10发布时，某些应用程序和应用程序将没有内置的向后兼容性。然而，众多打印机厂商未能及时更新驱动程序，使情况更加复杂。
打印机驱动程序有什么用？(What is the use of a printer driver?)
在了解如何解决打印机无响应问题(Printer not responding issue)之前，必须了解打印机驱动程序。它是一个安装在Windows 10计算机上的简单应用程序，允许 PC 和打印机之间进行交互。
它执行两个关键角色：
- 第一个功能是充当打印机和您的设备之间的链接。它允许您的计算机识别打印机硬件、其功能和细节。
- 其次，驱动程序负责将打印作业数据转换为打印机可以理解和执行的信号。
每台打印机都有自己的特殊驱动程序，该驱动程序针对不同的操作系统配置文件（例如Windows 7、Windows 8 或 Windows 10）量身定制。如果您的打印机未正确编程或安装了错误的系统驱动程序，计算机将无法找到它& 处理打印作业。
另一方面，某些打印机可以使用Windows 10提供的通用驱动程序。这使您无需安装外部供应商驱动程序即可进行打印。
修复(Fix Printer)Windows 10中的打印机无响应错误(Error)
如果您无法打印任何内部文档或从 Internet 下载的文件，那么您可能会遇到打印机(Printer)驱动程序不可用错误。要解决打印机无响应错误，您可以按照下面列出的故障排除步骤进行操作。
方法 1：运行 Windows 更新
Windows 10 计算机显示“打印机驱动程序不可用”( ‘Printer Driver is Unavailable’)错误的一个可能原因是您运行的是过时的操作系统。要更新您的Windows 操作系统(Windows OS)，请按照以下步骤操作：
1. 单击开始( Start)按钮并导航到设置(Settings)图标。
2. 选择更新和安全(Update & Security)。
3. Windows 将检查更新(check for updates)，如果找到，将自动下载并安装它们。
4. 现在，更新过程完成后重新启动计算机。( Restart)
您现在可以检查是否能够修复打印机没有响应错误。
另请阅读：(Also Read:) Windows 无法连接到打印机 [已解决](Windows Cannot Connect to the Printer [SOLVED])
方法 2：更新您的打印机驱动程序 (Method 2: Update Your Printer Drivers )
要更新您的打印机驱动程序，您可以从制造商的网站下载最新的驱动程序。也可以从制造商的支持站点下载驱动程序。要安装从制造商网站下载的打印机驱动程序，请执行以下步骤：
1.在Windows搜索栏中搜索(Windows)控制面板(Control Panel)，然后从搜索结果中单击控制面板。(Control Panel)
2. 确保从“查看方式：(View by:) ”下拉列表中选择“大图标”。(Large Icons)现在寻找设备管理器(Device Manager )并单击它。
3. 在设备管理器(Device Manager)窗口下，找到您要为其安装驱动程序的打印机。(locate the printer)
4.右键单击(Right-click)打印机名称，然后从随附的弹出菜单中选择更新驱动程序软件。(Update Driver Software)
5. 将出现一个新窗口。如果您已经从制造商的网站下载了驱动程序，请选择浏览我的计算机以获取驱动程序软件(Browse my computer for driver software)选项。
6. 接下来，单击浏览按钮(Browse button)并导航到您从制造商网站下载打印机驱动程序的位置。
7. 按照屏幕上的说明手动安装驱动程序。
8. 如果您没有下载的驱动程序，请选择标记为自动搜索更新的驱动程序软件的选项。(Search automatically for updated driver software.)
9. 按照屏幕上的说明安装最新的打印机驱动程序。
重新启动您的 PC，看看您是否能够修复打印机无响应问题。
另请阅读：(Also Read:) 修复打印机驱动程序在 Windows 10 上不可用(Fix Printer Driver is unavailable on Windows 10)
方法 3：重新安装打印机驱动程序
如果由于错误消息 “打印机驱动程序不可用”而无法打印文档，( ‘printer driver is unavailable,’)最好的做法是重新安装打印机驱动程序。请按照以下步骤修复打印机无响应错误：
1. 按 Windows 键 +R 然后键入 devmgmt.msc并单击确定。(OK.)
2.设备管理器(Device Manager)窗口将打开。展开打印队列(Print queues)并找到您的打印机设备。
3. 右键单击您的打印机设备（您遇到的问题），然后选择卸载设备(Uninstall device)选项。
4. 从打印机队列(printer queues )中删除设备并重新启动 PC 以完成卸载。
5. 重启设备后，重新打开设备管理器(Device Manager)并点击操作(Action)。
6. 从操作菜单中选择扫描硬件更改(Scan for hardware changes)。
Windows 现在将在您的计算机上重新安装相应的打印机驱动程序。最后，重新启动设备并查看您的打印机是否有响应以及您是否能够打印文档。
特别提及：仅适用于即插即用打印机(Special Mention: Only for Plug–and–Play Printers)
重新安装打印机驱动程序后，Windows将自动检测您的打印机(Printer)。如果它识别出打印机，请按照屏幕上的说明(instructions)进行操作。
1. 从计算机上拔下打印机。此外，移除它们之间连接的所有电线和电线。
2. 重新连接所有并按照设置向导(Setup Wizard)过程。
3. 如果向导(Wizard)不可用，请导航至Start > Settings > 设备(Devices) > Printers和扫描仪(Scanners)>添加打印机或扫描仪。(Add a Printer or Scanner.)
常见问题 (FAQ)(Frequently Asked Questions (FAQs))
Q1。如果我的打印机驱动程序没有安装，我该怎么办？(Q1. What should I do if my Printer Driver is not Installing?)
如果双击安装文件没有任何反应，请尝试以下操作：
1. 单击开始(Start)，然后导航到Settings > 设备(Devices) > Printers和扫描仪。
2. 选择相关设置下的打印服务器属性。(Print Server Properties)
3. 确认您的打印机已在驱动程序(Drivers)选项卡下指定。
4. 如果您的打印机不可见，请单击“欢迎(Welcome)使用添加( Add )打印机驱动程序向导(Add Printer Driver Wizard)”下的“添加”，然后单击“下一步”(Next)。
5.在处理器选择(Processor Selection)对话框中选择设备架构。(Device Architecture)完成后，单击Next。
6.从左侧窗格中选择您的打印机制造商。(Printer Manufacturer)然后从右侧窗格中选择您的打印机驱动程序。(Printer Driver)
7. 最后，单击完成(Finish)并按照屏幕上的说明添加驱动程序。
Q2。如何从制造商的网站下载驱动程序？(Q2. How do I download the driver from the manufacture’s website?)
请咨询(Consult)您的打印机制造商的服务网站。为此，请在 Internet 上搜索您的打印机制造商( manufacturer) ，然后输入术语支持，例如HP 支持(HP support)。
驱动程序(Driver)更新可从打印机制造商网站的驱动程序(Drivers)类别下获取和访问。某些支持网站使您能够根据打印机型号代码进行专门检查。查找(Find)并下载适用于您的打印机的最新驱动程序，并根据制造商的安装说明进行安装。
绝大多数驱动程序都是可执行文件，您只需双击它们即可安装。下载文件后，开始安装。然后，继续执行以下步骤以重新安装打印机驱动程序：
1.单击(Click)开始，然后导航到设置(Start)Settings > 设备(Devices) > Printers和扫描仪。
2. 在打印机(Printers)和扫描仪下找到打印机。选择它，然后单击删除设备。( Remove device.)
3. 删除您的打印机后，使用添加打印机或扫描仪(Add a printer or scanner)选项重新安装它。
Q3。打印机驱动程序不可用是什么意思？(Q3. What is the meaning of Printer Driver Unavailable?)
错误打印机驱动程序不可用表示您计算机上安装的驱动程序与您的打印机不兼容或已过时。如果机器无法识别驱动程序，您将无法激活打印机或从打印机打印。
受到推崇的：(Recommended:)
我们希望本指南对您有所帮助，并且您能够修复(fix) 打印机无响应错误(printer not responding error)。让我们知道哪种方法最适合您。如果您对本文有任何疑问/评论，请随时将它们放在评论部分。
How to Fix Printer Not Responding in Windows 10
Does your printer fail to respond when you give thе print command? If yes, there is no need to panic as you are not alone. Numerous people have encountеred this problem while attemptіng to print docυments from Windows 10 compυter. A corrupt, obsolete, or damaged printer driver is the primary cause of this vexing Printer not responding error. The good news is that you can quickly resolve this issue by implementing the step-by-step methods listed in this guide.
Why is my device showing Printer driver is unavailable?
There are several reasons for the printer to become unresponsive and you can begin by testing the following:
- Check if the printer cables are properly attached to the computer
- Check if the printer is connected to Wi-Fi
- Make sure that the ink cartridges are not empty
- Check your system for alert lights or error messages
- If you just upgraded your computer from Windows 7 or 8 to Windows 10 and started facing printer issues, the update may have corrupted the printer driver
- It is possible that the original printer driver is incompatible with the latest version of Windows OS
Microsoft had stated that when Windows 10 was released, there would be no built-in backward compatibility with some apps and applications. However, numerous printer manufacturers were unable to update their drivers in time, which complicated the situation further.
What is the use of a printer driver?
Prior to understanding how to resolve the Printer not responding issue, it is imperative to learn about the printer drivers. It is a simple application that is mounted on the Windows 10 computer that allows interaction between the PC and the printer.
It performs two critical roles:
- The first function is to act as a link between the printer and your device. It allows your computer to recognize the printer hardware, its features, and specifics.
- Secondly, the driver is accountable for converting the print job data to signals which can be understood & implemented by the printer.
Each printer comes with its own special driver that is tailored to different operating system profiles such as Windows 7, Windows 8, or Windows 10. If your printer is not programmed correctly or mounts the wrong system driver, the computer would be unable to find it & process a print job.
Certain printers, on the other hand, can utilize generic drivers offered by Windows 10. This enables you to print without the need to install external vendor drivers.
Fix Printer Not Responding Error in Windows 10
If you’re unable to print any internal document or a file that you downloaded from the internet then you may be facing the Printer driver is unavailable error. To resolve the printer not responding error, you can follow the below-listed troubleshooting steps.
Method 1: Run Windows Update
One possible reason for your Windows 10 computer to display the ‘Printer Driver is Unavailable’ error is because you are running an out-of-date operating system. To update your Windows OS, follow the below steps:
1. Click the Start button and navigate to the Settings icon.
2. Select Update & Security.
3. Windows will check for updates and, if found, will automatically download and install them.
4. Now, Restart your computer once the update process is complete.
You can now check if you’re able to fix printer is not responding error.
Also Read: Windows Cannot Connect to the Printer [SOLVED]
Method 2: Update Your Printer Drivers
To update your printer drivers, you can download the latest drivers from the manufacturer’s website. Drivers can also be downloaded from the manufacturer’s support site. To install the printer drivers downloaded from the manufacturer’s website, follow these steps:
1. Search for Control Panel in the Windows search bar then click on the Control Panel from the search results.
2. Make sure to select ‘Large Icons‘ from the ‘View by:‘ dropdown. Now look for Device Manager and click on it.
3. Under the Device Manager window, locate the printer for which you want to install drivers for.
4. Right-click the name of the printer and select Update Driver Software from the accompanying pop-up menu.
5. A new window will appear. If you’ve already downloaded drivers from the manufacturer’s website, choose the Browse my computer for driver software option.
6. Next, click on the Browse button and navigate to the place where you have downloaded the printer drivers from the manufacturer’s website.
7. Follow the on-screen instructions to install the drivers manually.
8. If you don’t have the downloaded drivers then select the option labeled Search automatically for updated driver software.
9. Follow on-screen instructions to install the latest printer drivers.
Restart your PC and see if you’re able to fix the printer not responding issue.
Also Read: Fix Printer Driver is unavailable on Windows 10
Method 3: Reinstall Printer Driver
If you cannot print your document because of the error message ‘printer driver is unavailable,’ the best course of action would be to reinstall the printer driver. Follow these steps to fix printer is not responding error:
1. Press Windows Key +R then type devmgmt.msc and click on OK.
2. The Device Manager window will open. Expand Print queues and find your printer device.
3. Right-click on your printer device (with which you are facing the issue) and select Uninstall device option.
4. Remove the device from printer queues and restart your PC to finish the uninstallation.
5. After restarting your device, re-open Device Manager and click on Action.
6. From the Action menu select Scan for hardware changes.
Windows will now reinstall the appropriate printer driver on your computer. Finally, restart the device and see if your printer is responding and you’re able to print your documents.
Special Mention: Only for Plug–and–Play Printers
After you reinstall the printer drivers, Windows will automatically detect your Printer. If it recognizes the printer, proceed with the on-screen instructions.
1. Unplug the printer from your computer. Also, remove any cords and wires that are connected between them.
2. Reconnect all and follow the Setup Wizard process.
3. If the Wizard is unavailable, navigate to Start > Settings > Devices > Printers & Scanners > Add a Printer or Scanner.
Frequently Asked Questions (FAQs)
Q1. What should I do if my Printer Driver is not Installing?
If nothing happens when you double-click the installation file, try the following:
1. Click on Start, then navigate to Settings > Devices > Printers & scanners.
2. Select Print Server Properties under Related Settings.
3. Verify that your printer is specified under the Drivers tab.
4. If your printer is not visible, click Add under the Welcome to the Add Printer Driver Wizard then click on Next.
5. Pick the Device Architecture in the Processor Selection dialogue box. Once done, click Next.
6. Pick your Printer Manufacturer from the left pane. Then choose your Printer Driver from the right pane.
7. Finally, click on Finish and follow the on-screen instructions to add your driver.
Q2. How do I download the driver from the manufacture’s website?
Consult the service website for your printer manufacturer. To do so, conduct an internet search for the manufacturer of your printer followed by the term support, e.g., HP support.
Driver updates are available and accessible from a printer manufacturer’s website under the Drivers category. Certain support websites enable you to check specifically as per printer model code. Find and download the most recent driver for your printer and install it according to manufacturer installation directions.
A vast majority of drivers are executable files that you can simply install by double-clicking on them. After you have downloaded the file, begin the installation. Then, proceed with these steps to re-install the printer drivers:
1. Click on Start, then navigate to Settings > Devices > Printers & scanners.
2. Locate the printer under Printers & scanners. Select it, and then click on Remove device.
3. After deleting your printer, reinstall it using the Add a printer or scanner option.
Q3. What is the meaning of Printer Driver Unavailable?
The error printer driver is unavailable indicates that the driver mounted on your computer is incompatible with your printer or is outdated. If the machine is unable to identify the drivers, you will be unable to activate or print from your printer.
Recommended:
We hope that this guide was helpful and you were able to fix printer not responding error. Let us know which method worked for you best. If you have any queries/comments regarding this article, then feel free to drop them in the comments section.
