在本文中，我们将描述错误 0x81000036，Windows 找不到备份设备^{(Error 0x81000036, Windows could not find backup devices)}的可能解决方案。一些Windows 10用户报告说，他们在尝试创建系统映像备份期间在系统上收到错误 0x81000036。发生此错误时，屏幕上会显示以下消息：

Windows could not find backup devices on this computer. The following information might explain why this problem occurred:

(0x81000036)

Close Windows Backup and try again.

错误 0x81000036，Windows找不到备份设备

如果您收到Windows 备份错误 0x81000036^{(Windows Backup Error 0x81000036)}，以下解决方案可能会对您有所帮助：

1. 禁用 Windows 沙盒。
2. 禁用 Hyper-V。
3. 暂时关闭 USB 端口。

1]禁用Windows沙箱

根据许多受影响用户的反馈，当他们禁用Windows Sandbox时，错误 0x81000036 在他们的系统上得到了修复。你也可以试试这个方法，看看它是否有帮助。

下面列出了在Windows 10中禁用Windows 沙盒的步骤：^{(Windows Sandbox)}

1. 启动控制面板^{(Control Panel)}。
2. 转到“Programs > Programs and Features”。如果您在系统上没有找到此选项，只需在控制面板^{(Control Panel)}的搜索栏中键入“程序和功能^{(Programs and Features)}”即可。
3. 现在，单击左窗格上的打开或关闭 Windows 功能选项。^{(Turn Windows features on or off)(Turn Windows features on or off)}这将打开一个新窗口。
4. 在Window Features中，取消选中与^{(Window Features)}Windows Sandbox功能相邻的复选框。
5. 完成后，单击确定以保存更改。

重启你的电脑。如果此方法无法修复您计算机上的错误，请尝试下一个解决方案。

2]禁用Hyper-V

Hyper-V是这个问题的另一个罪魁祸首。如果您在系统上启用了Hyper-V，请考虑禁用它并查看它是否可以解决问题。

在 Windows 10 上禁用 Hyper-V^{(disable Hyper-V)}的步骤如下：

1. 启动控制面板^{(Control Panel)}并转到“Programs > Programs and Features”。
2. 单击左侧的打开和或关闭 Windows 功能。^{(Turn Windows features on and or off)}
3. 取消选中Hyper-V^(Hyper-V)功能旁边的复选框以禁用它。
4. 单击确定以保存设置。
5. 重新启动计算机。

3]关闭USB端口

如果以上方法都没有帮助您，请尝试暂时禁用 USB 端口^{(disable the USB ports)}，然后创建系统映像备份。

许多用户发现此方法很有帮助。也许它也对你有用。

希望这可以帮助。

相关帖子^{(Related posts)}：

• 创建系统映像备份失败，错误为 0x80780172^{(Create a System Image backup failed with error 0x80780172)}。
• 系统映像备份失败，错误代码为 0x807800C5 和 0x80070020^{(System Image Backup fails with error codes 0x807800C5 and 0x80070020)}。

Error 0x81000036, Windows could not find backup devices

In this artіcle, we will describe the possible solutions for Error 0x81000036, Windows could not find backup devices. Some Windows 10 users have reported that they received an error 0x81000036 on their system during an attempt to create a system image backup. When this error occurs, the following message appears on the screen:

Windows could not find backup devices on this computer. The following information might explain why this problem occurred:

(0x81000036)

Close Windows Backup and try again.

Error 0x81000036, Windows could not find backup devices

If you are receiving Windows Backup Error 0x81000036, the following solutions may help you:

1. Disable Windows Sandbox.
2. Disable Hyper-V.
3. Turn Off the USB ports temporarily.

1] Disable Windows Sandbox

According to the feedback of many affected users, the error 0x81000036 got fixed on their system when they disabled Windows Sandbox. You can also give this method a try and see if it helps.

The steps to disable the Windows Sandbox in Windows 10 are listed below:

1. Launch Control Panel.
2. Go to “Programs > Programs and Features.” If you do not find this option on your system, simply type “Programs and Features” in the search bar of the Control Panel.
3. Now, click on the Turn Windows features on or off option on the left pane. This will open a new window.
4. In the Window Features, deselect the checkbox adjacent to the Windows Sandbox feature.
5. When you are done, click OK to save the changes.

Restart your computer. If this method does not fix the error on your computer, try the next solution.

2] Disable Hyper-V

Hyper-V is another culprit of this issue. If you have enabled the Hyper-V on your system, consider disabling it and see whether it solves the issue or not.

The steps to disable Hyper-V on Windows 10 are as follows:

1. Launch Control Panel and go to “Programs > Programs and Features.”
2. Click on the Turn Windows features on and or off on the left side.
3. Deselect the checkbox adjacent to the Hyper-V feature to disable it.
4. Click OK to save the settings.
5. Reboot your computer.

3] Turn Off the USB ports

If none of the above methods helped you, try to disable the USB ports temporarily and then create a system image backup.

Many users have found this method helpful. Maybe it will work for you too.

Hope this helps.

Related posts:

• Create a System Image backup failed with error 0x80780172.
• System Image Backup fails with error codes 0x807800C5 and 0x80070020.

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