当您在手机上插入SIM卡时，您是否收到“ SIM未配置”或“ SIM未配置 mm#2”错误？(SIM)阅读本文以了解您收到此错误消息的原因以及该问题的 8 个潜在解决方案。
此错误告诉您一件事：您的手机无法识别SIM卡。因此，您将无法发送或接收语音邮件( unable to send or receive voicemails)、使用蜂窝数据或执行其他需要SIM卡的活动。如果这描述了您当前的情况，请参阅下面的故障排除步骤。
但首先，让我们稍微扩展一下这个错误及其原因。
未配置 Sim 是什么意思
当您的Android或 iOS 设备显示您的SIM未配置时，可能是因为问题无法连接到SIM卡的运营商网络。如果SIM卡是新的，则可能尚未由运营商注册或激活。
如果出现以下情况，您也可能会遇到此错误：
- 运营商网络已阻止您的SIM卡。
- 运营商网络正在经历停机，尤其是SIM卡激活。
- 您在运营商提供商覆盖范围之外不受支持的位置使用SIM卡。(SIM)
那么如何解决这个错误呢？让我们开始吧。
1.开启飞行模式
将手机置于飞行模式(Put your phone in airplane mode)，等待几秒钟，然后将其（飞行模式）关闭。这将刷新您的设备与您的蜂窝运营商的连接，并消除“未配置 SIM 卡”错误。
打开手机的通知抽屉(Notification Drawer)（适用于Android）或控制中心(Control Center)（适用于 iPhone），然后点击飞机图标。
等待(Wait)几秒钟，然后点击相同的图标以禁用飞行模式。如果您的手机仍然显示错误消息，请尝试下一个技巧。
2.重启手机
重新启动手机也可以解决此问题。当您的手机重新开机时，请等待几分钟，让SIM 卡(SIM)在运营商网络上激活。如果这不能解决问题，是时候洗衣服了。
3.清洁SIM卡和SIM端口
如果SIM(SIM)卡托盘、SIM插槽/端口或SIM 卡(SIM)本身上有异物，您的手机可能无法检测和激活您的SIM卡。(SIM)异物是指污垢、污垢、灰尘等。请(Make)确保您的SIM卡和SIM端口没有这些异物。
弹出手机的SIM卡托并清洁SIM卡和端口。在您这样做之前，我们建议您关闭您的设备。
使用柔软的干布清洁SIM卡的金色触点。对SIM卡托盘和插槽执行相同操作。不过，要尽可能温柔；清洁SIM(SIM)卡槽时不要用力过大，以免损坏金属触点。
对于空心SIM卡端口，您可以使用一罐压缩空气吹掉松散的污垢。不要用嘴将空气吹入端口；呼吸中的水蒸气可能会损坏端口。重新插入SIM卡并确保其正确安装在SIM卡托盘上并正确插入端口。
4. 尝试另一个端口或电话
在某些双SIM 卡(SIM)智能手机上，错误消息指示有故障的SIM卡 - 例如，“未配置SIM 1”或“未配置SIM 2 ”。将受影响的SIM卡切换到手机上的其他SIM 卡(SIM)插槽，然后检查是否可以解决问题。
如果错误仍然存在，请尝试将SIM卡插入另一部智能手机。如果可以，则说明您手机的SIM卡槽或蜂窝天线有问题。访问授权服务中心，检查您的手机是否存在潜在的硬件损坏。
但是，如果其他设备也无法识别SIM卡，您应该联系您的移动运营商（参见方法 #7）。
5. 安装运营商设置更新
如果您的手机有运营商设置更新，安装它可能有助于解决问题。运营商(Carrier) 设置(Settings)有多种功能。当您的蜂窝运营商推出新功能时（例如， Wi-Fi 通话(Wi-Fi calling)），它们会通过运营商设置更新推广到您的设备。这些蜂窝设置包含为手机上的电话、移动数据、短信(SMS)、个人热点等基本功能提供支持的配置。
修补蜂窝连接问题的错误(Bug)修复也通过运营商设置更新推广到您的手机。通常，这些更新会在您将新SIM卡插入手机时自动安装。有时，您会收到提示，指示您安装蜂窝更新。
在某些情况下，您必须手动检查蜂窝设置更新。请按照以下步骤完成。
注意：(Note:)安装运营商设置更新需要Wi-Fi或移动数据连接。
在 iPhone 上安装运营商设置更新(Install Carrier Settings Update on iPhone)
转到设置(Settings)>常规(General)>关于(About)并检查更新运营商设置的选项。如果您在页面上没有找到此选项，则您的 iPhone 具有最新的运营商设置。
在 Android 上安装运营商设置更新(Install Carrier Settings Update on Android)
导航到设置(Settings)>关于手机(About phone)并注意更新配置文件(Update profile)按钮。在某些Android设备上，您会在系统(System)更新页面上找到此选项；转到设置(Settings)>系统(System)>高级(Advanced)>系统更新(System update)。
如果您在两个页面上都没有找到运营商设置更新，请检查您的手机是否有专门的运营商设置(Carrier Settings)页面。您可以在“设置”(Settings) > “蜂窝网络(Cellular network)” > “运营商设置(Carrier settings)”中找到它。更好的是，使用“(Better)设置(Settings)”页面上的搜索框搜索“运营商设置” 。
如果您没有找到手动更新的选项，您的手机很可能安装了最新的运营商设置。
6.更新运营商(Update Carrier) 服务(Services) 应用程序(App)（适用于Android）
Android操作系统有一个专门的应用程序，可以处理手机和运营商网络之间的蜂窝握手。它被称为运营商(Carrier) 服务(Services)应用程序。如果应用程序存在阻止您的手机与蜂窝运营商通信的错误，您可能会收到“未配置 SIM 卡”错误。
按照以下步骤更新您的Android智能手机上的运营商(Carrier)服务应用程序。
1. 进入设置并选择应用和通知(Apps & notifications)。
2. 点击查看所有应用程序(See All Apps)。
注意：(Note:)某些Android设备将此选项设置为App info。
3. 接下来，点击页面右上角的三点菜单图标，然后选择(three-dots menu icon)Show system。
4.滚动(Scroll)浏览应用程序并选择运营商服务(Carrier Services)。
5. 点击高级(Advanced)下拉选项。
6. 滚动到商店(Store)部分并点击应用详情(App details)。
这会将您重定向到Google Play 商店上的(Google Play Store)运营商(Carrier) 服务(Services)应用页面。
7. 点击更新(Update)按钮在您的手机上安装最新版本的应用程序。
如果更新应用后“未配置 SIM 卡”错误仍然存在，请重新启动手机并查看是否有帮助。
7. 联系 SIM 卡提供商
如果上述解决方案都不能解决问题，那么您还有最后一张牌可以打：寻求帮助！联系您的移动运营商公司（通过电子邮件、社交媒体或电话）寻求进一步帮助。询问您的SIM卡是否处于活动状态或在他们的网络上注册，并让他们知道您迄今为止为解决问题所采取的步骤。
轻松(SIM Card Functionalities Easily)恢复SIM 卡功能
希望您能够让您的SIM卡再次正常工作。如果您仍在为“未配置SIM 卡(SIM)”错误而苦苦挣扎，即使在联系您的网络运营商之后，您也可能需要更换SIM 卡。(SIM)
How to Fix Sim Not Provisioned Error on Android or iPhone
Do you get a “SIM not provisionеd” or “SIM not provіsioned mm#2” error when you insert a SIM card on your phone? Read thiѕ article tо learn why you’re getting thiѕ error mеssagе and 8 potential solutions to the problem.
This error tells you one thing: your phone doesn’t recognize the SIM card. Consequently, you’d be unable to send or receive voicemails, use cellular data, or perform other activities that require a SIM card. If this describes your current situation, refer to the troubleshooting steps below.
But first, let’s expand a bit on this error and its causes.
What Does Sim Not Provisioned Mean
When your Android or iOS device says your SIM isn’t provisioned, there’s a problem preventing it from connecting to the SIM card’s carrier network. If the SIM card is new, perhaps it hasn’t been registered or activated by the carrier provider.
You may also encounter this error if:
- The carrier network has blocked your SIM card.
- The carrier network is experiencing downtime, particularly with SIM card activation.
- You’re using the SIM card in an unsupported location that’s outside the carrier provider’s coverage area.
So how do you fix this error? Let’s get to it.
1. Enable Airplane Mode
Put your phone in airplane mode, wait for a few seconds, and turn it (airplane mode) back off. That will refresh your device’s connection with your cellular carrier and eliminate the “SIM not provisioned” error.
Open your phone’s Notification Drawer (for Android) or Control Center (for iPhone) and tap the airplane icon.
Wait for a few seconds and tap the same icon to disable airplane mode. Try the next trick if your phone still displays the error message.
2. Restart Phone
Rebooting your phone could also fix this problem. When your phone comes back on, wait for a couple of minutes for the SIM to get activated on the carrier network. If this doesn’t resolve the problem, it’s time to get some laundry done.
3. Clean SIM Card and SIM Ports
Your phone may fail to detect and activate your SIM card if there are foreign materials on the SIM tray, SIM slot/port, or on the SIM itself. By foreign materials, we’re talking about dirt, grime, dust, etc. Make sure your SIM card and SIM port are free of these materials.
Eject your phone’s SIM tray and clean both the SIM card and the port(s). Before you do that, we recommend powering off your device.
Use a soft and dry cloth to clean the gold contact of your SIM card. Do the same for the SIM card tray and slot. Be as gentle as you can, though; do not exert too much pressure while cleaning the SIM card slot so you don’t break the metal contacts.
For hollow SIM card ports, you can blow off loose dirt using a can of compressed air. Do not blow air into the port with your mouth; water vapor from your breath could damage the port. Reinsert the SIM card and make sure it’s properly fitted on the SIM tray and inserted correctly in the port.
4. Try Another Port or Phone
On some dual-SIM smartphones, the error message indicates the faulty SIM card—for example, “SIM 1 not provisioned” or “SIM 2 not provisioned”. Switch the affected SIM card to a different SIM slot on your phone and check if that resolves the problem.
If the error persists, try inserting the SIM card on another smartphone. If it works, then there’s something wrong with your phone’s SIM card slot or cellular antenna. Visit an authorized service center to get your phone examined for potential hardware damage.
However, if other devices also fail to recognize the SIM card, you should contact your cellular carrier (see method #7).
5. Install Carrier Settings Updates
If there’s a carrier settings update for your phone, installing it could help fix the problem. Carrier Settings have a variety of functions. When your cellular carrier introduces new features—Wi-Fi calling, for example— they’re rolled out to your device via carrier settings updates. These cellular settings hold configurations that power basic functions like phone calls, mobile data, SMS, personal hotspot, etc. on your phone.
Bug fixes that patch cellular connectivity issues are also rolled out to your phone via carrier settings updates. Usually, these updates are automatically installed when you insert a new SIM card into your phone. Sometimes, you’ll get a prompt instructing you to install a cellular update.
On some occasions, you’ll have to manually check for cellular settings updates. Follow the steps below to get it done.
Note: Installing carrier settings updates require Wi-Fi or mobile data connection.
Install Carrier Settings Update on iPhone
Go to Settings > General > About and check for an option to update carrier settings. If you don’t find this option on the page, your iPhone has the latest carrier settings.
Install Carrier Settings Update on Android
Navigate to Settings > About phone and look out for an Update profile button. On some Android devices, you’ll find this option on the System updates page; go to Settings > System > Advanced > System update.
If you don’t find a carrier settings update on both pages, check if your phone has a dedicated Carrier Settings page. You may find this in Settings > Cellular network > Carrier settings. Better yet, search for “carrier settings” using the search box on the Settings page.
Your phone most likely has the latest carrier settings installed if you don’t find an option to manually update it.
6. Update Carrier Services App (for Android)
The Android operating system has a dedicated app that handles cellular handshake between your phone and your carrier network. It’s called the Carrier Services app. You may get the “SIM not provisioned” error if the app has a bug that’s preventing your phone from communicating with the cellular carrier.
Follow the steps below to update the Carrier services app on your Android smartphone.
1. Go to Settings and select Apps & notifications.
2. Tap See All Apps.
Note: Some Android devices have this option as App info.
3. Next, tap the three-dots menu icon at the top-right corner of the page and select Show system.
4. Scroll though the apps and select Carrier Services.
5. Tap the Advanced drop-down option.
6. Scroll to the Store section and tap App details.
That will redirect you to the Carrier Services app page on the Google Play Store.
7. Tap the Update button to install the latest version of the app on your phone.
If the “SIM not provisioned” error persists after updating the app, restart your phone and see if that helps.
7. Contact SIM Card Provider
Should none of the solutions mentioned above fix the problem, you have one last card to play: seek help! Reach out to your cellular carrier company (via email, social media, or phone call) for further help. Ask if your SIM card is active or registered on their network and let them know the steps you’ve taken so far to fix the problem.
Restore SIM Card Functionalities Easily
Hopefully, you’ve been able to get your SIM card working again. If you’re still struggling with the “SIM not provisioned” error, even after contacting your network carrier, you may have to get a SIM replacement.
