迪士尼旗下的视频流媒体服务Disney+ Hotstar拥有数百万订阅者。毫无疑问，今天的Hotstar是最受欢迎的点播流媒体服务之一。它允许用户在一个平台上赶上他们最喜欢的每日肥皂剧、真人秀和电影。
Hotstar在主播中获得了难以置信的人气——但它并非完全没有问题；主要问题之一是该服务在印度(India)以外不可用，另一个是不时掩盖平台的错误和错误。最近，许多用户一直在报告常见的Hotstar错误，这些错误会弹出并破坏他们的流媒体体验。
修复 Disney Plus Hotstar 错误代码
进一步阅读以了解许多用户报告的 10 个最常见的Disney+ Hotstar
- 播放流不可用
- 出问题了。我们正在做这件事。请(Please)稍后再试。
- Hotstar错误HP-4030：此内容在您所在的地区不可用。
- Hotstar错误DR-1100：由于DRM问题，播放此内容时出错。请(Please)再试一次。
- Hotstar错误HWEB-1006：您似乎离线。请(Please)检查您的互联网连接。
- Hotstar错误 01008：连接到Hotstar服务时出现问题。请(Please)再试一次。
- Hotstar 错误 PB-1415
- Hotstar错误MN-1004：发生错误。
- MEDIA_ERR_NETWORK：呃，哦，好像出了点问题。请(Please)检查您的网络并重试！
- Hotstar 错误 711。
让我们更详细地查看这些错误消息中的每一个。
1]播放流不可用
此错误表示存储在用户设备上的信息需要刷新。可以通过以下提到的修复程序轻松修复此错误：
- 清除 Disney+ Hotstar 应用数据
- 重新安装 Disney+ Hotstar 应用程序
- 重启设备
- 关闭(Turn)Chrome Chrome / Firefox扩展
- 清除 cookie 和浏览器缓存数据
请注意 -(Please note – )除了上述解决方案，请检查您的设备时间是否设置为“自动日期和时间(Auto date & time)”。您可以按照此路径设置自动(Auto)日期和时间 -Go to Settings -> System -> Date & Time and set to ‘Auto”
2]出了点(Something)问题。我们正在做这件事。请(Please)稍后再试。
在尝试从Hotstar应用程序访问高级视频时，一些用户报告收到此特定错误消息。通常，由于服务器端的某些脚本冲突（例如流量过多，或者浏览器的某些问题或与浏览器集成的某些第三方插件阻止某些脚本运行），可能会弹出此错误。要修复此错误，我们建议您尝试以下操作：
- 检查您的网络连接
- 安装不同的浏览器
- 尝试在隐身(Incognito)或隐私浏览(Private browsing)模式下使用 Chrome
- 清除您的Chrome 缓存(Chrome Cache)和浏览数据
- 刷新你的 DNS
- 检查系统上的防火墙(Check Firewall)权限
- 更新网络驱动程序
- 重新安装应用程序
问题的确切根本原因尚不清楚，这正是Disney+HS_helps抛出没有任何特定错误代码的通用响应的原因。
请注意(Please note)– 支持的浏览器是Chrome（75.x 及以上版本）、Firefox（70.x 及以上版本）。您可能会在其他浏览器上遇到问题，例如Brave、Opera等。
3] Hotstar错误 HP-4030：此内容在您所在的地区不可用。
如果您在屏幕上看到此错误消息，则表明您的 Internet 连接由托管Hosting Provider/data中心托管。在这种情况下，内容将无法在Wi-Fi上运行。简单来说，如果您尝试通过VPN、代理或“解锁”服务进行连接，则内容播放将失败，您将无法流式传输或下载某些电影和电视节目。在Hotstar(Hotstar)上恢复视频播放的初步补救措施很少，您可以尝试以下方法：
- 禁用将您的互联网流量路由到当前区域之外的任何VPN或代理，然后再次尝试(VPN)Disney+ Hotstar。
- 将您的网络设置设置为“自动”(Automatic’)
如果您禁用了代理、VPN(VPNs)或其他路由软件，但仍然看到此错误，请联系您的ISP（互联网服务提供商(Internet Service Provider)）。
4] Hotstar错误DR-1100：由于DRM问题，播放此内容时出错。
DRM表示数字版权管理(Digital Rights Management)。它是允许播放受版权保护的内容材料的软件。现在，由于 Hotstar 的大部分内容都受DRM保护，因此不允许以任何方式复制、传输或修改其任何内容。如果您看到错误DR-1100，它可能表示您正在尝试在没有有效订阅的情况下查看受版权保护的内容。要查看受DRM保护的内容，您需要拥有有效的订阅以及支持DRM的设备/应用程序。
5] Hotstar错误HWEB-1006：您似乎离线。请(Please)检查您的互联网连接。
该错误消息清楚地表明您尝试查看Hotstar内容的设备上的网络连接丢失。尝试以下解决方案：
- 重启你的家庭网络
- 改善您的 Wi-Fi 信号
- 切换到不同的互联网连接
- 重启你的路由器
如果您已尝试上述所有方法但问题仍然存在，请联系您的Internet 服务提供商(Internet Service Provider)( ISP )。
6] Hotstar错误01008：连接到Hotstar服务时出现问题。
此错误表明存在网络连接问题，导致您的设备无法访问Disney+ Hotstar。要解决此问题，您可以重新启动设备或重新安装应用程序。
7] Hotstar 错误 PB-1415
当您与许多朋友或家人共享访问权限时，您可能会看到此错误。当Disney+ Hotstar识别到来自同一帐户的多个访问请求时，会出现错误PB-1414。要解决此问题，您需要注销所有设备以保护您的帐户并再次访问内容。
8] Hotstar错误MN-1004：发生错误。
(Error MN-1004)如果Hotstar API在(Hotstar APIs)Wi-Fi连接上被阻止，通常会发生错误 MN-1004。要修复此错误，您可以尝试在不同的 Internet 连接而不是Wi-Fi上访问相同的内容。
9] MEDIA_ERR_NETWORK：呃，哦，好像出了点问题。
如果您的浏览器阻止下载请求，您将遇到此错误消息。它也可能是与Firewall/anti-virus/network/plugins相关的问题。您需要检查防病毒防火墙的设置，禁用广告拦截器以及浏览器上的其他插件和扩展，然后重试。
10] Hotstar 错误 711
如果您收到此错误，那么您可能正尝试在一个帐户上同时下载 5 个以上的高级/ VIP建议每隔一段时间清除一次下载，所以先看完已经下载的内容，然后再下载更多。
如果您需要帮助，您可以随时在 Twitter @DisneyPlusHelp 上联系他们的支持。
Fix Disney Plus Hotstar error codes: 10 common error codes explained
Diѕney-owned videо streaming sеrvice Disney+ Hotstar has got millions of subscribers. Unquestionably, Hotstar today is one of the most popular on-demand streaming services. It allows users to catch up on their favorite daily soaps, reality shows, and movies on one platform.
Hotstar has been gaining incredible popularity with streamers – but it’s not completely free of problems; One of the major issues is that this service is not available outside India and the other one is the bugs and errors which disguise the platform every now and then. In recent times, many users have been reporting common Hotstar errors that pop up and disrupt their streaming experience.
Fix Disney Plus Hotstar error codes
Read further to know the 10 most common Disney+ Hotstar errors that many users have reported.
- Playback stream not available
- Something went wrong. We are working on it. Please try again in a bit.
- Hotstar error HP-4030: This content is not available in your region.
- Hotstar error DR-1100: Error playing this content due to DRM issues. Please try again.
- Hotstar error HWEB-1006: You seem to be offline. Please check your internet connection.
- Hotstar error 01008: There is a problem connecting to Hotstar service. Please try again.
- Hotstar error PB-1415
- Hotstar error MN-1004: An error has occurred.
- MEDIA_ERR_NETWORK: Uh-oh, looks like something has gone wrong. Please check your network and retry!
- Hotstar error 711.
Let’s look at each of these error messages in more detail.
1] Playback stream not available
This error denotes that the information stored on the user’s device needs to be refreshed. This error can be fixed easily with the below-mentioned fixes:
- Clear the Disney+ Hotstar app data
- Reinstall the Disney+ Hotstar app
- Restart device
- Turn off Chrome / Firefox extensions
- Clear cookies and browser cache data
Please note – In addition to the above-mentioned solutions please check that your device time is set to ‘Auto date & time’. You can set an Auto date & time by following this path – Go to Settings -> System -> Date & Time and set to ‘Auto‘
2] Something went wrong. We are working on it. Please try again in a bit.
While trying to access the premium videos from the Hotstar application, several users reported getting this particular error message. Typically, this error could pop up due to some script conflict on the server end, like too much traffic, or some issue with the browser or some third-party add-on integrated with the browser which is preventing some scripts to run. To fix this error we suggest you try the below:
- Check your network connection
- Install a different browser
- Try using Chrome in Incognito or Private browsing mode
- Clear your Chrome Cache and browsing data
- Flush your DNS
- Check Firewall permission on your system
- Update network drivers
- Reinstall application
The exact root cause of the issue isn’t known, this is exactly why Disney+HS_helps throws generic responses without any particular error code.
Please note – Supported browsers are Chrome (ver 75.x and above), Firefox (ver 70.x and above). You might face issues on other browsers like Brave, Opera, etc.
3] Hotstar error HP-4030: This content is not available in your region.
If you are seeing this error message on your screen, it indicates that your internet connection is hosted with a Hosting Provider/data center. In such a scenario, the content would not work on Wi-Fi. In simple words, if you are trying to connect via a VPN, proxy, or “unblocker” service, then the content playback will fail and you will not be able to stream or download some movies and TV shows. There are few first remedial measures to resume video play on Hotstar, you can try the below:
- Disable any VPN or proxy that route your internet traffic outside of your current region and try Disney+ Hotstar again.
- Set your network settings to ‘Automatic’
If you have disabled proxies, VPNs, or other routing software and still see this error, contact your ISP (Internet Service Provider).
4] Hotstar error DR-1100: Error playing this content due to DRM issues.
DRM denotes Digital Rights Management. It’s the software that permits the playback of the copyrighted content material. Now since most of Hotstar’s content is DRM protected it doesn’t allow any of its content being copied, transferred, or modified in any way. If you see error DR-1100 it possibly indicates that you are trying to view copyrighted content without a valid subscription. To view DRM protected content, you will need to have a valid subscription and also a device/app that supports DRM.
5] Hotstar error HWEB-1006: You seem to be offline. Please check your internet connection.
The error message clearly indicated that there is a loss of network connection on the device where you are trying to view Hotstar content. Try the below-mentioned solutions:
- Restart your home network
- Improve your Wi-Fi signal
- Switch to a different internet connection
- Restart your router
If you’ve tried all the above and the problem persists, then contact your Internet Service Provider (ISP).
6] Hotstar error 01008: There is a problem connecting to Hotstar service.
This error points to a network connectivity issue that is stopping your device from reaching Disney+ Hotstar. To resolve this issue, you can restart the device or reinstall the app.
7] Hotstar error PB-1415
When you share access with many of your friends or family members then you are likely to see this error. When Disney+ Hotstar identifies multiple requests for access requested from the same account error PB-1414 occurs. To fix this issue you will need to Log out of all devices to secure your account and get access to the content again.
8] Hotstar error MN-1004: An error has occurred.
Error MN-1004 usually occurs if Hotstar APIs are being blocked on the Wi-Fi connection. To fix this error, you can try accessing the same content on a different internet connection instead of the Wi-Fi.
9] MEDIA_ERR_NETWORK: Uh-oh, looks like something has gone wrong.
If your browser blocks the download request, you will encounter this error message. It could also be a Firewall/anti-virus/network/plugins related issue. You will need to check the settings of your antivirus firewall, disable ad blocker, and other plugins and extensions on the browser, and try again.
10] Hotstar error 711
If you get this error, then you probably are trying to download more than 5 premium / VIP videos on an account at the same time. It is advisable that clear your downloads every so often, so first finish watching the already downloaded content and then download more.
If you need help, you can always contact their Support on Twitter @DisneyPlusHelp.
