Microsoft Outlook是一款非常流行的电子邮件客户端，可让您在一个地方管理所有电子邮件帐户。无论您的帐户的性质如何，即它是 Outlook 帐户还是Gmail、Yahoo、Exchange、Office 365等其他帐户，都可以使用Outlook来访问它们。(Outlook)您还可以使用单个应用程序管理您的日历和文件。所有这些功能都是 Outlook 越来越受欢迎的原因。根据一些Android用户的说法，Outlook 的界面、功能和服务甚至比Gmail还要好。
但是，Outlook的一个麻烦问题是有时它不同步。因此，收到的消息要么需要很长时间才能显示在收件箱中，要么根本不会出现。这是一个严重的问题，因为您有可能错过重要的与工作相关的电子邮件。如果消息没有按时送达，你就会陷入麻烦。但是，现在还没有必要恐慌。您可以尝试几种简单的解决方案来解决此问题。这些解决方案将在本文中详细讨论。
修复 Outlook 无法在 Android 上同步(Fix Outlook not syncing on Android)
方法 1：检查您的 Internet 连接(Method 1: Check your Internet Connection)
好吧，任何电子邮件客户端应用程序要正常工作并同步您的帐户以加载传入消息，它需要稳定的互联网连接。当邮件未能出现在收件箱中时，您需要检查的第一件事是您的互联网连接(check is your internet connection)。检查互联网连接的最简单方法是打开YouTube并尝试播放任何随机视频。如果它在没有缓冲的情况下播放，则意味着您的互联网工作正常，而问题的原因是其他原因。但是，如果问题的原因是您的互联网本身，那么您可以尝试几种方法来解决问题。
1. 尝试重新连接到您的Wi-Fi。关闭Wi-Fi并重新打开，让您的手机再次连接到Wi-Fi网络。
2. 如果还是不行，那么您可以忘记您的Wi-Fi网络并通过输入密码重新配置连接。
3.尝试切换到移动数据，看看Outlook是否可以正常同步。(see if Outlook can sync properly or not.)
4.您也可以开启飞行模式一段时间再关闭。这将允许设备的网络中心重新配置自身。
5. 如果这些方法都不起作用，请继续并重置网络设置(Reset network settings)(Reset network settings)。
方法二：重置不会同步的账号( Method 2: Reset the Account that won’t Sync)
由于您可以向Outlook添加多个帐户，因此问题可能与单个帐户相关联，而不是与应用程序本身有关。Outlook应用程序允许您分别访问每个单独帐户的设置。您可以利用它来重置未同步的帐户。许多Android用户只需重置他们的帐户即可修复 Outlook 无法在 Android 上同步的问题( fix Outlook not syncing on Android problem by just resetting their accounts)。按照下面给出的步骤来看看如何。
1. 首先，在您的设备上打开Outlook 应用程序(Outlook app)。
2. 现在点击屏幕左上角的汉堡图标(Hamburger icon)，也称为三行菜单(three-line menu)。
3. 之后单击屏幕底部的设置图标（齿轮） 。(Settings icon (a cogwheel))
4. 选择有同步问题的特定帐户。
5. 向下滚动并点击重置帐户(Reset Account)选项。
另请阅读：(Also Read:) 如何在 Outlook 中发送日历邀请(How to Send a Calendar Invite in Outlook)
方法三：删除账号再添加( Method 3: Remove the Account and then add it again)
如果重置您的帐户没有解决问题，那么您可以继续并完全删除该帐户。此外，在 Web 浏览器上打开Outlook ，然后从(Outlook)同步(Sync)列表中删除您的Android智能手机。这样做将删除导致Outlook不同步的任何先前存在的复杂性或未对齐的设置。它将重新开始，并在Outlook和您的帐户之间建立新的连接。
您可以按照前面方法中给出的步骤导航到您的帐户的设置。但是，这次单击“删除帐户(Delete Account)”选项而不是“删除帐户”。
方法 4：清除 Outlook 的缓存和数据( Method 4: Clear Cache and Data for Outlook)
缓存文件的目的是减少每个应用程序的启动时间。一些数据，如登录凭据和主页内容，以缓存文件的形式保存，允许应用程序立即在屏幕上加载某些内容。每个(Every)应用程序都会生成自己的一组缓存和数据文件。但是，有时旧的缓存文件会损坏，并可能导致应用程序出现故障。在这种情况下，最好的办法是清除故障应用程序的缓存和数据文件。这样做不会对您的消息、文档或任何其他个人数据产生任何影响。它只会删除旧的缓存文件并为将自动生成的新文件腾出空间。按照下面给出的步骤清除Outlook的缓存和数据文件。
1. 进入手机设置(Settings)。
2. 点击应用(Apps)选项。
3. 现在从应用程序列表中选择Outlook。
4. 现在单击存储(Storage)选项。
5. 您现在将看到清除数据和清除缓存(clear data and clear cache)的选项。点击相应的按钮，这些文件将被删除。
6. 现在，退出设置并打开 Outlook(exit settings and open Outlook)。您必须重新登录您的电子邮件帐户。
7. 这样做，看看您是否能够修复Android手机上的Outlook不同步问题。
方法 5：卸载 Outlook，然后重新安装( Method 5: Uninstall Outlook and then Re-install again)
如果上述方法都不起作用，那么是时候卸载 Outlook，然后再重新安装。(uninstall Outlook and then re-install again later.)这里需要提到的一件事是，您还需要通过在 Web 浏览器上打开Outlook从(Outlook)Outlook同步列表中删除您的Android设备。如果您真的想清空口味并重新开始，那么仅仅卸载应用程序是不够的。您需要执行上述两项操作才能成功从您的设备中删除Outlook 。请按照以下步骤查看如何：
1.在您的设备上打开设置。(Settings)
2. 现在点击应用程序(Apps)选项。
3.从已安装应用程序列表中搜索Outlook并点击它。(Outlook)
4. 之后，点击卸载(Uninstall)按钮。
5. 从您的设备中删除应用程序后，您需要从与 Outlook 邮箱同步的移动设备列表中删除您的手机。
6. 为此，请单击此链接(link )直接转到Outlook的(Outlook)移动(Mobile) 设备(Devices)设置。
7. 在这里，查找您的设备名称并将鼠标指针放在上面。您会发现屏幕上出现删除选项，单击它，您的设备将从 Outlook 的同步列表中删除。
8. 之后，重新启动您的设备。
9. 现在再次从Play 商店安装(Play Store)Outlook，看看它是否正常工作。
受到推崇的：(Recommended:)
我们希望这些解决方案证明是有帮助的，并且您能够修复 Outlook 在 Android 问题上不同步的问题。( fix Outlook not syncing on the Android issue.)但是，有时问题只是一个新的更新。错误(Bugs)和故障经常会进入新的更新，导致应用程序出现故障。在这种情况下，您可以做的是等待Microsoft发布带有错误修复的新更新，或者下载旧版本的APK文件。
您需要先卸载您的应用程序，然后访问 APKMirror 等网站并搜索 Outlook(uninstall your app first and then go to sites like APKMirror and search for Outlook)。在这里，您会发现根据发布日期排列的多个Outlook版本。(Outlook)您可能需要向下滚动一点才能找到旧版本。一旦您将其下载并在您的设备上安装APK文件，这应该可以完美运行。即使系统提示您更新应用程序，也请确保不要更新应用程序。(Make)
How to Fix Outlook not syncing on Android
Microsoft Outlook is an extremely рopular email client that allows you to manage all your email accounts in one place. Irrespective of the nature of your account, i.e. whether or not it is an outlook acсount оr some other like Gmail, Yahoo, Exchangе, Office 365, etc., Outlook can be used to access them. You can also manage your calendar and files using a single app. All these features have been the reason behind Outlook’s increasing popularity. According to some Android users, Outlook’s interface, features, and services are even better than Gmail.
However, one troublesome issue with Outlook is that sometimes it does not sync. As a result, incoming messages either take too long to show in the inbox do not appear at all. This is a serious cause of concern as you stand a chance of missing out on important work-related emails. If messages are not delivered on time, you land into trouble. However, there is no need to panic just yet. There are several easy solutions that you can try to fix the issue. These solutions will be discussed in detail in this article.
Fix Outlook not syncing on Android
Method 1: Check your Internet Connection
Well, for any email client app to work properly and sync your account to load incoming messages, it needs a stable internet connection. When messages fail to appear in the inbox, the first thing that you need to check is your internet connection. The easiest way to check internet connectivity is to open YouTube and try playing any random video. If it plays without buffering, then it means that your internet is working fine and the cause of the problem is something else. However, if the cause of the problem is your internet itself, then there are several things that you can try to resolve the issue.
1. Try reconnecting to your Wi-Fi. Switch off your Wi-Fi and turn it back on again and allow your mobile to connect to the Wi-Fi network again.
2. If that doesn’t work, then you can forget your Wi-Fi network and re-configure the connection by entering the password.
3. Try switching to mobile data and see if Outlook can sync properly or not.
4. You can also switch on the airplane mode for some while and turn it back off. This will allow the device’s network center to reconfigure itself.
5. If none of these methods works, go ahead and Reset network settings.
Method 2: Reset the Account that won’t Sync
Since you can add multiple accounts to Outlook, the problem may be associated with a single account and not the app itself. The Outlook app allows you to access the settings for every individual account separately. You can use this to your advantage to reset the account that isn’t syncing. A lot of Android users have been able to fix Outlook not syncing on Android problem by just resetting their accounts. Follow the steps given below to see how.
1. Firstly, open the Outlook app on your device.
2. Now tap on the Hamburger icon also known as a three-line menu on the top left-hand side of the screen.
3. After that click on the Settings icon (a cogwheel) at the bottom of the screen.
4. Select the particular account that is having problems in syncing.
5. Scroll down and tap on the Reset Account option.
Also Read: How to Send a Calendar Invite in Outlook
Method 3: Remove the Account and then add it again
If resetting your account did not solve the problem, then you can go ahead and remove the account altogether. Also, open Outlook on a web browser and remove your Android smartphone from the Sync list. Doing so will remove any previously existing complications or misaligned settings that resulted in Outlook not syncing. It will give a fresh start and establish a new connection between Outlook and your account.
You can follow the steps given in the previous method to navigate to the settings for your account. However, this time click on the Delete Account option instead of Remove Account.
Method 4: Clear Cache and Data for Outlook
The purpose of cache files is to reduce the startup time for every app. Some data, like login credentials and home page contents, are saved in the form of cache files which allow the app to load something on the screen instantly. Every app generates its own set of cache and data files. However, sometimes old cache files get corrupted and might cause the app to malfunction. The best thing to do in this situation is to clear cache and data files for the malfunctioning app. Doing so will not have any effect on your messages, documents, or any other personal data. It will just remove the old cache files and make room for new files which will be generated automatically. Follow the steps given below to clear the cache and data files for Outlook.
1. Go to the Settings of your phone.
2. Tap on the Apps option.
3. Now select Outlook from the list of apps.
4. Now click on the Storage option.
5. You will now see the options to clear data and clear cache. Tap on the respective buttons, and the said files will be deleted.
6. Now, exit settings and open Outlook. You will have to sign in again to your email accounts.
7. Do that and see if you’re able to fix Outlook not syncing issue on your Android phone.
Method 5: Uninstall Outlook and then Re-install again
If none of the above methods works, then it is time to uninstall Outlook and then re-install again later. One thing that needs to be mentioned here is that you need to remove your Android device from the Outlook sync list as well by opening Outlook on a web browser. If you really want to clear the palate and start over again, then simply uninstalling the app isn’t enough. You need to perform both the actions mentioned above to successfully remove Outlook from your device. Follow the steps given below to see how:
1. Open Settings on your device.
2. Now tap on the Apps option.
3. Search for Outlook from the list of installed apps and tap on it.
4. After that, tap on the Uninstall button.
5. Once the app has been removed from your device, and you need to remove your mobile phone from the list of mobile devices that are synchronizing with Outlook’s mailbox.
6. To do so, click on this link to directly go to the Mobile Devices settings for Outlook.
7. Here, look for the name of your device and bring your mouse pointer on it. You will find the delete option appearing on the screen, click on it, and your device will be removed from Outlook’s sync list.
8. After that, restart your device.
9. Now install Outlook once again from the Play Store and see if it works properly or not.
Recommended:
We hope that these solutions prove to be helpful, and you’re able to fix Outlook not syncing on the Android issue. However, sometimes the problem is just a new update thing. Bugs and glitches often find their way into new updates which cause the app to malfunction. In that case, what you can do is either wait for Microsoft to release a new update with bug fixes or download an APK file for an older version.
You need to uninstall your app first and then go to sites like APKMirror and search for Outlook. Here, you will find numerous versions of Outlook arranged according to their date of release. You might have to scroll down a little to find an old version. Once you get it to download and install the APK file on your device and that should work perfectly. Make sure not to update the app even if you are prompted to do so.
