一些 PC 用户报告了一种不寻常的体验，他们注意到他们的 Windows 11/10 设备上的互联网速度很慢，尽管似乎没有任何问题。经过调查，发现受影响的用户特别是在其计算机上安装了SmartByte 网络服务^{(SmartByte Network Service)}软件的戴尔 PC^{(Dell PC)}用户。这篇文章为这个问题提供了最合适的解决方案。

SmartByte是一种新的软件实用程序，预装在部分戴尔^(Dell)笔记本电脑上，可控制哪些应用程序获得优先连接，哪些应用程序可以耐心等待剩余连接。

由Rivet Networks开发，该公司支持出现在多台戴尔^(Dell)和Alienware笔记本电脑中的强大的Killer Networking Wi-Fi 卡， ^{(Killer Networking)}SmartByte 会^(SmartByte)自动检测您何时流式传输视频并提供大部分可用的Internet连接。

该实用程序默认启用，适用于英特尔^(Intel)和Realtek无线芯片。带有Killer Networking卡的^{(Killer Networking)}系统^(Systems)不需要SmartByte，因为它们已经内置了网络优先级，以及整体接收效果更好。

SmartByte 网络服务^{(SmartByte Network Service)}导致^(Internet)网速变慢

如果您遇到此问题，您可以尝试以下我们推荐的解决方案（不分先后顺序），看看是否有助于解决问题。

1. 更新 WiFi 驱动程序
2. 更新 SmartByte 软件
3. 禁用 SmartByte
4. 卸载 SmartByte 软件

让我们看一下关于列出的每个解决方案所涉及的过程的描述。

1]更新WiFi驱动程序

已经确认，大量此类问题是由使用过时版本的英特尔 Wi-Fi^{(Intel Wi-Fi)}驱动程序引起的。您可以使用Intel Driver & Support Assistant下载并安装适用于您的^{(Intel Driver & Support Assistant)}戴尔^(Dell)计算机的相应软件包，将您的Intel Wi-Fi驱动程序更新到可用的最新版本。

2]更新SmartByte软件

另一个解决SmartByte^(SmartByte)导致的网速慢的方法是从dell.com简单地更新SmartByte软件。

3]禁用SmartByte

要在Windows 10上禁用SmartByte，请执行以下操作：

• 按Ctrl + Shift + Esc键打开任务管理器。
• 如果任务管理器^{(Task Manager)}以紧凑模式打开，请单击或点击更多详细信息^{(More details)}。
• 转到 启动^(Startup)选项卡。
• 找到SmartByte实用程序，从列表中选择它。
• 单击禁用^{( Disable )}按钮。
• 退出任务管理器。

如果问题仍未解决，请尝试下一个解决方案。

4]卸载SmartByte软件

要从Windows 10戴尔^(Dell)PC卸载SmartByte软件，请执行以下操作：

• 右键单击开始菜单。^{(Start Menu.)}
• 从列表中选择应用程序和功能 。^{( Apps and Features )}
• 滚动^(Scroll)直到找到名称中带有 SmartByte的任何应用程序。
• 单击^(Click)SmartByte条目，然后单击卸载^(SmartByte)。^{(Uninstall. )}按照提示卸载应用程序。
• 对任何其他SmartByte应用程序重复该过程。

如果您想重新安装SmartByte ，您只需使用适用于 PC 的^(SmartByte)Dell SupportAssist在您的^{(Dell SupportAssist for PCs)}戴尔^(Dell)PC上执行驱动程序更新。

希望这可以帮助！

SmartByte Network Service causes slow Internet speed on Windows 11/10

Some PC users reрorted an unusual experienсe, whereby they noticе slow internet spеed on their Windows 11/10 deviсe even though nothing seems to be out of оrder. On investigation, it was discovered that affected usеrs were specificаlly Dell PC users that have SmartByte Network Service software installed on their machine. This post offers the most suitable solutions to this issue.

SmartByte, a new software utility that comes preloaded on select Dell laptops and control which applications get priority connections and which ones can wait patiently for leftovers.

Developed by Rivet Networks, the company behind the powerful Killer Networking Wi-Fi cards that appear in several Dell and Alienware laptops, SmartByte automatically detects when you’re streaming video and gives that feed most of the available Internet connection.

The utility, which is enabled by default, works with both Intel and Realtek wireless chips. Systems with Killer Networking cards don’t need SmartByte, because they already have network prioritization built-in, along with better reception overall.

SmartByte Network Service causes slow Internet speed

If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

1. Update WiFi drivers
2. Update SmartByte software
3. Disable SmartByte
4. Uninstall SmartByte software

Let’s take a look at the description of the process involved concerning each of the listed solutions.

1] Update WiFi drivers

It has been confirmed that a large number of these problems are caused by using an outdated version of the Intel Wi-Fi driver. You can update your Intel Wi-Fi drivers to the latest version available by downloading and installing the appropriate package for your Dell computer using the Intel Driver & Support Assistant.

2] Update SmartByte software

Another solution to the slow internet speed caused by SmartByte, is to simply update SmartByte software from dell.com.

3] Disable SmartByte

To disable SmartByte on Windows 10, do the following:

• Press Ctrl + Shift + Esc keys to open Task Manager.
• If Task Manager opens in compact mode, click or tap on More details.
• Go to the Startup tab.
• Find the SmartByte utility, select it from the list.
• Click the Disable button.
• Exit Task Manager.

If the issue is still unresolved, try the next solution.

4] Uninstall SmartByte software

To uninstall the SmartByte software from your Windows 10 Dell PC, do the following:

• Right-click the Start Menu.
• Select Apps and Features from the list.
• Scroll until you find any application with SmartByte in the name.
• Click the SmartByte entry and click Uninstall. Follow the prompts to uninstall the application.
• Repeat the process with any other SmartByte apps.

If you want to reinstall SmartByte, all you need to do is perform a driver update on your Dell PC using the Dell SupportAssist for PCs.

Hope this helps!

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