虽然大多数问题都是在运行一个或多个应用程序时发生的，但许多人还报告说，他们的计算机在关闭(Computer)程序(Programs)或游戏(Games)时会死机或崩溃。这几乎令人难以置信为什么计算机会崩溃，有时会立即崩溃，有时会在几分钟后崩溃。
虽然很难复制，但问题可能是由于硬件问题，很少是因为图形驱动程序。大多数用户报告说正在运行台式机(Desktops)，这再次指出了问题 - 硬件。这篇文章提出了一些你可以通过的想法。
(Computer)关闭程序(Programs)或游戏时(Games)计算机死机或崩溃
在我们继续之前，请务必检查是否有任何过热迹象。HWiNFO 之类的软件(Software like HWiNFO)可以提供出色的温度测量，尤其是在您的主板支持的情况下。
- 你的电脑有足够的电量吗？
- 禁用超频
- 你的电脑过热了吗？
如果您不知道如何在硬件级别管理计算机，我们建议您询问了解它的人。
1]你(Does)的电脑有足够的电量吗？
如果您正在运行台式机，它是否有足够的功率？电源单元(Power Supply Unit)或PSU起着重要作用，如果组件没有获得所需的足够电力，它们最终会因热量接管或无法跟上而失效。
例如，如果您正在运行 6 核CPU 、 RTX 3060等高端GPU，并打算玩游戏，请确保您的电源(PSU)至少为 750W 。虽然它更多，但它提供了足够的空间。如果正确的PSU不可用，组件将尝试跟上，但不会满负荷工作。
可能还有另一个问题，那就是你的主板。如果它没有优质电容器或已经老化，那么它会导致同样的情况。
最好的测试方法是取出GPU，在另一个功率足够的台式机上试一试，看看它是否面临同样的问题。所有这些应该足以帮助您找出硬件问题。
阅读(Read)：解决计算机性能问题。(Troubleshoot computer performance issues.)
2]禁用超频
并非所有GPU 和 CPU 都可以超频。最重要的是，如果您正在超频，您还应该拥有高效的冷却系统。超频会加热两个组件并需要持续冷却。如果它没有冷却下来，系统必然会失败。
作为建议，您可以选择禁用超频，看看是否适合您。如果您可以使用计算机并且没有崩溃，则仅表示组件过热并最终出现故障。
修复(Fix)：Windows 10 内存泄漏(Windows 10 Memory Leaks)。
3]您的计算机是否过热？
如果您的CPU 和 GPU 温度(CPU and GPU temperature)超过 70-90 度并长时间保持这种状态，您可能需要检查冷却系统。可能存在灰尘问题，或者PCU的导热膏长期使用已退化。
使用DISM(DISM)或SFC甚至重新安装操作系统都无法解决此类问题。这是一个典型的硬件问题，因为它在长时间使用计算机后发生，当您完成时，计算机已经不稳定并准备崩溃。
其他可能对您有帮助的帖子：(Other posts that may help you:)
我希望这篇文章易于理解，并且您能够解决关闭Programs或Games时计算机死机或崩溃的问题。
Computer freezes or crashes when closing Programs or Games
Whilе most problеms are known to happen while running an applicаtion or programs, many have also reported that thеir Computer freezes or crashes when closing Programs or Games. This prettу much boggles the mind on why the computer would crash, sometimes immediately and sometimes after few minutеs.
While it is hard to replicate, the problem could be because of hardware issues and seldom because of graphics drivers. The majority of users have reported running Desktops which again points to the problem—the hardware. This post suggests few ideas which you can go through.
Computer freezes or crashes when closing Programs or Games
Before we go ahead, make sure to check for any sign of overheating. Software like HWiNFO offers an excellent measure of temperature, especially if your motherboard supports it.
- Does your computer have enough power?
- Disable Overclocking
- Is your computer overheating?
If you do not know how to manage a computer on a hardware level, we recommend asking someone who knows about it.
1] Does your computer have enough power?
If you are running a desktop, does it have enough power? Power Supply Unit or PSU plays an important role, and if the components are not getting enough power which they need, they will eventually fail as the heat takes over or they cannot keep up.
For example, if you are running a 6 core CPU, a high-end GPU like the RTX 3060, and plan to play games, make sure you have at least 750W PSU. While it’s more, but it gives enough headroom. If the right PSU is not available, the components will try to keep up, but it will not be working in full capacity.
There can be another problem, and that’s your motherboard. If it doesn’t have quality capacitors or has gotten old, then it will result in the same situation.
The best way to test is to take out the GPU and try it on another desktop with enough power and see if it faces the same problem. All this should be enough to help you figure out the hardware issue.
Read: Troubleshoot computer performance issues.
2] Disable Overclocking
Not all GPUs and CPUs can be overclocked. On top of this, if you are overclocking, you should also have ab efficient cooling system. Overclocking heats up both the components and need constant cooling. If it doesn’t cool down, the system is bound to fail.
As a suggestion, you can choose to disable overclocking and see if that works for you. If you can use the computer and there is no crash, it only means the components are overheating and failing at the end.
Fix: Windows 10 Memory Leaks.
3] Is your computer overheating?
If your CPU and GPU temperature exceeds over 70-90 degrees and stays that way for a long time, you might want to check with the cooling system. There may be a dust issue, or the thermal paste of the PCU has degraded over the long run.
This kind of problem cannot be resolved using DISM or SFC and even a clean reinstall of the operating system. It’s a typical hardware issue as it happens after extended use of the computer, and while you are done, the computer is already unstable and ready to crash.
Other posts that may help you:
I hope the post was easy to follow, and you were able to resolve the problem where the computer freezes or crashes when closing Programs or Games.
