有时，当您尝试从OneDrive for Business或SharePoint Online打开^{(SharePoint Online)}Office文档时，您可能会在Windows 10中收到^{(Windows 10)}“您的帐户有问题，请稍后再试^{(There is a problem with your account, please try again later)}”消息。此类问题虽然很容易修复，但最常影响使用更高版本Office的用户。^(Office)

您的帐户存在问题- OneDrive for Business

当文件损坏或损坏时，可能会出现此问题。但是，损坏或损坏并不总是意味着文件感染了某种病毒或恶意软件。由于软件缺陷，它可能无法运行。要修复它，请按照以下说明进行操作！

1. 单击开始。
2. 选择运行。
3. 键入 Regedit，然后按 Enter。
4. 找到以下键 -Identity
5. 在此位置，删除以下键：
6. FederationCacheExpiration和FederationProvider
7. 重新启动计算机。

请^(Please)注意，如果您错误地修改注册表，可能会出现严重问题。^(Serious)在继续之前，请备份注册表以便在出现问题时进行恢复。

单击开始^{(Click Start)}并选择运行^(Run)选项。

出现“运行”^(Run)对话框时，在框的空白字段中键入Regedit ，然后^(Regedit)按 Enter 键^(Enter)。

接下来，当注册表窗口^{(Registry Window)}打开时，导航到以下路径地址 -

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity.

切换到右侧并删除以下键，

• 联邦缓存过期
• 联邦提供者

找到后，右键单击条目并将其删除。

现在，关闭注册表编辑器^{(Registry Editor)}并退出^(Exit)。

重新启动计算机以使更改生效。

通常，本文上面列出的注册表项设置为每 3 天更新一次。因此，如果您不删除密钥，它们会在三天后自动刷新。一旦它们被刷新，问题就会自行解决。如果没有，您可以尝试上述注册表破解。

这就是它的全部！

There is a problem with your account: OneDrive for Business error

Sometіmes, when you try to opеn Officе documents from OneDrivе for Busineѕѕ or SharePoint Online, you may get a ‘There is a problem with your account, please try again later’ message in Windows 10. Issues like these, while simple enough to fix, affect users with later versions of Office most often.

There is a problem with your account – OneDrive for Business

The problem can occur when the file is damaged or corrupted. However, damaged or corrupted doesn’t always mean the file is infected with some sort of virus or malware. It can become inoperable due to a defect in the software. To fix it, follow the instructions given below!

1. Click Start.
2. Choose Run.
3. Type Regedit, and then press Enter.
4. Locate the following key – Identity
5. At this location, delete the following keys:
6. FederationCacheExpiration and FederationProvider
7. Restart the computer.

Please note that Serious problems might occur if you modify the registry incorrectly. Before proceeding further, back up the registry for restoration in case a problem occurs.

Click Start and choose the Run option.

When the Run dialog box appears, type Regedit in the empty field of the box and hit Enter.

Next, when the Registry Window opens, navigate to the following path address –

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity.

Switch to the right side and delete the following keys,

• FederationCacheExpiration
• FederationProvider

When found, right-click the entries and delete them.

Now, close the Registry Editor and Exit.

Restart your computer to allow the changes to take effect.

Normally, the registry keys listed above in the article are set to update every 3 days. So, if you don’t remove the keys, they are refreshed after three days, automatically. Once they are refreshed, the issue resolves itself. If it doesn’t you can try the above registry hack.

That’s all there is to it!

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