在个人电脑方面，英特尔^(Intel)仍然处于领先地位，这意味着像其他人一样的图形^(Graphics)问题将会发生。虽然Windows提供了内置故障排除程序，但英特尔^(Intel)还提供了一个页面，可帮助您解决英特尔显卡驱动程序^{(Intel Graphics Drivers)}问题。该页面将带您浏览各种选项，然后提供解决方案。

英特尔显卡驱动程序^{(Intel Graphics Drivers)}的安装故障排除向导^{(Troubleshooting Wizard)}

当您打开Intel页面时，您有三个主要选项：

• 图形驱动程序安装失败并出现错误：您的计算机不符合安装软件的最低要求。
• 图形驱动程序安装失败并出现错误：您的计算机上安装了定制的计算机制造商驱动程序。
• 英特尔驱动程序^{(Intel Driver)}和支持助手^{(Support Assistant)}(英特尔 DSA^{(Intel DSA)} ) 建议更新英特尔®^(Intel®) 显卡^(Graphics)，但无法安装建议的驱动程序。

1]您的计算机不符合安装软件的最低要求

在这里，它会询问您是否要使用Intel DSA为您的计算机自动下载并安装最新的图形^(Graphics)驱动程序，当您这样做时，它会询问问题是否已解决。如果没有，那么它会要求您执行以下操作：

^(Delete)从文件夹 C:/ProgramData/Intel/ DSA中删除Intel DSA临时文件。重新运行 Intel DSA^{(Rerun Intel DSA)}，然后返回此向导继续。您可能需要清除浏览器 cookie 和缓存以确保DSA能够正确检测到图形驱动程序。

阅读^(Read)：英特尔图形控制面板未打开^{(Intel Graphics Control Panel not opening)}。

2]您的计算机上安装了定制的计算机制造商驱动程序

此处询问您是否要使用英特尔驱动程序^{(Intel Driver)}和支持助手^{(Support Assistant)}为您的计算机自动下载和安装最新的显卡^(Graphics)驱动程序？如果您选择拒绝，并选择安装了通用图形驱动程序，那么它将要求直接下载它。

如果仍然有错误，请按照以下步骤操作：

您尝试安装的驱动程序与您计算机上的英特尔图形控制器^{(Intel Graphics Controller)}不兼容。确保您已正确识别您的英特尔图形控制器^{(Intel Graphics Controller)}。仅在下载中心搜索^{(Search Download Center ONLY)}专为您的图形^(Graphics)控制器设计的驱动程序。

您尝试安装的驱动程序与您的操作系统(^(System) OS) 或操作系统版本^(System)/内部版本不兼容。

如果您安装了计算机制造商提供的驱动程序，但无法正常工作，则必须与公司联系以解决问题。

相关^(Related)：视频驱动程序崩溃并被重置^{(Video Driver crashed and was reset)}。

3]英特尔驱动程序^{(Intel Driver)}和支持助手^{(Support Assistant)}正在推荐更新

如果是这种情况，并且无法安装建议的驱动程序，那么您需要从 C:/ProgramData/Intel/DSA 中删除文件和文件夹。可以隐藏文件以确保取消隐藏它。

因此，如果您遇到问题，请访问Intel.com运行驱动程序疑难解答。

接下来阅读^{(Read next)}：

• 英特尔驱动程序和支持助手^{(Intel Driver & Support Assistant)}将帮助您下载、安装、更新英特尔驱动程序^{(Intel Drivers)}。
• 英特尔驱动程序和支持助手不工作。

Fix Intel Graphics Drivers problems on Windows 11/10

When it comes to PCs, Intel still tаkes the lead, and which means Grаphics іsѕυes like others are goіng to hаppen. While Windows offers a built-in troubleshooter, Intel also offers а page whіch helps yоu to troubleshоot Intel Graphics Drivers problems. The page takes yoυ throυgh varioυs оptionѕ and then offers a solution.

Installation Troubleshooting Wizard for Intel Graphics Drivers

When you open the Intel page, you have three major options:

• Graphics driver installation fails with error: Your computer does not meet the minimum requirement for installing the software.
• Graphics driver installation fails with error: A customized computer manufacturer driver is installed on your computer.
• Intel Driver & Support Assistant (Intel DSA) is recommending an update for Intel® Graphics but it fails to install the suggested driver.

1] Your computer does not meet the minimum requirement for installing the software

Here it asks you would like to use Intel DSA to automatically download and install the latest Graphics driver for your computer, and when you do, it asks if the problem was resolved. If not, then it will ask you to do the following:

Delete the Intel DSA temporary files from folder C:/ProgramData/Intel/DSA. Rerun Intel DSA, then return to this wizard to continue. You may need to clear out browser cookies and cache to make sure DSA is able to detect the graphics driver correctly.

Read: Intel Graphics Control Panel not opening.

2] A customized computer manufacturer driver is installed on your computer

Here it asks if you would like to use the Intel Driver & Support Assistant to automatically download and install the latest Graphics driver for your computer? If you choose to say no, and select that generic graphics driver is installed, then it will ask to download it directly.

If there is still an error, then follow this:

The driver you are trying to install isn’t compatible with the Intel Graphics Controller on your computer. Make sure you have properly  Identified your Intel Graphics Controller. Search Download Center ONLY for drivers designed specifically for your Graphics controller.

The driver you are trying to install is not compatible with your Operating System (OS) or Operating System version/build.

If you have installed the driver that is provided by the computer manufacturer, and it’s not working, then you will have to connect with the company to get it resolved.

Related: Video Driver crashed and was reset.

3] Intel Driver & Support Assistant is recommending an update

If this is the case, and it’s failing to install the suggested driver, then you need to delete the files and folder from C:/ProgramData/Intel/DSA.  The files could be hidden to make sure to unhide it.

So if you ever face issues, visit Intel.com to run the driver troubleshooter.

Read next:

• Intel Driver & Support Assistant will help you download, install, update Intel Drivers.
• Intel Driver and Support Assistant is not working.

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