如果您遇到输入帐户密码并按Enter键后，Windows 11 或 Windows 10 在登录屏幕上冻结的情况，那么这篇文章可能会对您有所帮助。许多用户报告有时会遇到此问题，尤其是在安装Windows 更新^{(Windows Updates)}或功能更新^(Update)之后。

Windows 11/10 在登录屏幕冻结^{(Login Screen)}

如果Windows 11或 Windows 10 在^{(Windows 11)}登录^(Sign-In)或登录屏幕^{(Login Screen)}冻结，您可以尝试以下建议：

1. 启动到安全模式^{(Safe Mode)}或高级启动^{(Advanced Startup)}选项
2. 检查凭据管理器服务的状态^{(Credentials Manager Service)}
3. 使用重置此 PC 选项
4. 通过高级启动^{(Advanced Startup)}选项修复Windows
5. ^{(Repair Computer)}使用安装介质^{(Installation Media)}修复计算机。

找出原因的唯一方法是您必须观察问题何时出现。此外，请确保准备好可启动的USB驱动器，这将帮助您进入高级启动故障排除。在你开始之前，我建议你关闭你的电脑，启动它，然后看看你是否可以登录。

1]启动^(Boot)到安全模式^{(Safe Mode)}或高级启动^{(Advanced Startup)}选项

当您设置为在更新^(Update)后自动登录到Windows 10时，完成的过程可能会受到阻碍。您可以选择通过启动进入安全模式^{(boot into Safe Mode)}或高级启动选项来禁用^{(Advanced Startup option)}更新^(Update)后的自动登录，然后选择禁用自动登录。它将允许您自动登录。

• 打开 Windows 10 设置 (Win+I)
• 导航^(Navigate)到帐户^(Accounts)>登录^(Sign-in)选项
• 关闭选项 -使用我的登录信息自动完成设置我的设备并在更新或重新启动后重新打开我的应用程序^{(Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart)}。

如果您最近安装了防病毒软件^(Antivirus)并且发生了这种情况，那么最好将其卸载。由于您无法以通常的方式登录，请删除该软件。

• ^(Boot)使用恢复驱动器启动并选择疑难解答^{(Troubleshoot)} 继续。
• 导航^(Navighate)到Startup Settings > Restart > Press No 5键。
• 计算机启动后，使用管理员帐户登录，然后卸载防病毒软件
• 正常重启^(Reboot)电脑，检查问题是否解决。

正常重新启动计算机，然后等待更新完成。

进入桌面后，您可以进一步排除故障。

如果您无法登录 Windows 10，也可以查看这些一般提示。^{(cannot log in to Windows 10.)}

2]检查^(Check)凭据管理器服务^{(Credentials Manager Service)}的状态

在安全模式下，运行services.msc^{(Run services.msc )}并确保Credentials Manager Service设置为Automatic。默认为手动^(Manual)。

阅读^(Read)：更新或升级后 Windows 10 卡在登录屏幕。

3]通过高级启动^{(Advanced Startup)}选项运行系统还原^{(Run System Restore)}

在安全模式下^{(Safe Mode)}，访问高级启动^{(Advanced Startup)} 选项^(Options)并查看是否可以修复安装。

阅读^(Read)：更新后无法登录 Windows^{(Cannot log into Windows after Update)}。

4]使用重置此PC选项

否则在安全模式下，根据您的情况，重置此 PC、运行全新启动^{(Run Fresh Start)}或回滚到您之前的版本。

阅读^(Read)：Windows 计算机挂起或冻结^{(Windows computer Hangs or Freezes)}。

5]使用安装媒体^{(Installation Media)}修复计算机^{(Repair Computer)}

如果由于文件损坏，以下是使用安装媒体修复计算机^{(repair your computer using the installation media)}的步骤。

1. 下载 Windows ISO
2. 创建可启动的 USB 或 DVD 驱动器
3. 从媒体启动并选择“修复您的计算机”。
4. 在高级^(Advanced)故障排除下，选择启动修复^{(Startup Repair)}。

当 Windows 11/10在登录屏幕^{(Login Screen)}冻结^(Freezes)时，这是一个棘手的情况，因为没有直接的答案。它可能是损坏的系统文件或功能更新，有时是可能使登录体验变得糟糕的程序。

Windows computer freezes at login screen

If you face a situation where after you enter the password of your account and press the Enter key, Windows 11 or Windows 10 freezes at the login screen, then this post may help you. Many users have reported facіng this issue, at timeѕ, especially after installing Windows Updates or a Feature Update.

Windows 11/10 freezes at Login Screen

If Windows 11 or Windows 10 freezes at the Sign-In or Login Screen, you may try these suggestions:

1. Boot to Safe Mode or Advanced Startup options
2. Check the status of Credentials Manager Service
3. Use Reset This PC option
4. Repair Windows via Advanced Startup Options
5. Repair Computer using Installation Media.

The only way to figure out the cause is that you have to be observant of when the problem showed up.  Also, make sure you keep a bootable USB drive ready, which will help you get into Advanced Boot Troubleshooting. Before you begin, I sugegst you power-down you PC, start it and then see if you can log in.

1] Boot to Safe Mode or Advanced Startup options

When you are set to auto-login to Windows 10 after the Update, the process to complete may get hampered. You can choose to disable auto-login after Update by boot into Safe Mode or Advanced Startup option, and then choose to disable the auto-login. It will allow you to auto-login.

• Open Windows 10 Settings (Win+I)
• Navigate to Accounts > Sign-in options
• Toggle off the option which says — Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart.

If you recently installed an Antivirus and this happened, then it would be a good idea to uninstall it. Since you cannot login the usual way, to remove the software.

• Boot using recovery drive and select Troubleshoot to proceed.
• Navighate to Startup Settings > Restart > Press No 5 key.
• Once the computer boots, login with an admin account, and uninstall the anti-virus
• Reboot the computer normally, and check if the issue is resolved.

Restart your computer normally, and wait for the update to complete.

Once on your desktop, you may troubleshoot further.

You can also check out these general tips if you cannot log in to Windows 10.

2] Check the status of Credentials Manager Service

In Safe Mode, Run services.msc and make sure the Credentials Manager Service is set on Automatic. The default is Manual.

Read: Windows 10 stuck at log in screen after update or upgrade.

3] Run System Restore via Advanced Startup Options

In Safe Mode, access the Advanced Startup Options and see if you can repair the installation.

Read: Cannot log into Windows after Update.

4] Use Reset This PC option

Else in Safe Mode, either Reset This PC, Run Fresh Start or Rollback to your earlier build, depending on your case.

Read: Windows computer Hangs or Freezes.

5] Repair Computer using Installation Media

Here are the steps to repair your computer using the installation media if it’s because of corrupt files.

1. Download Windows ISO
2. Create Bootable USB or DVD drive
3. Boot from the media and choose “Repair your computer.”
4. Under Advanced troubleshooting, choose Startup Repair.

When Windows 11/10 Freezes at Login Screen it’s a tricky situation as there is no direct answer. It could be a corrupt system file or a feature update that went rouge and sometimes a program that could be making the login experience terrible.

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