Oculus Rift是目前最流行的虚拟现实系统之一。借助虚拟现实的力量，您可以随时随地享受一切。虽然该设备带您深入虚拟现实世界，但用户经常报告一些常见问题。在这篇文章中，我们将了解最常报告的问题及其修复方法。VRHeads发布了出色的Oculus Rift 故障排除指南(Oculus Rift Troubleshooting Guide)，我们将在此处查看它的一些解决方案，这些解决方案可能会帮助您修复 Oculus Rift错误。
修复 Oculus Rift 错误和问题
Windows 无法检测到 Oculus Rift
您的Windows PC未能检测到Oculus Rift是用户面临的最常见问题之一。该问题基本上是由于USB集线器而发生的，并且可以很容易地修复。当USB端口无法检测到您的 VR 设备时，您不会在连接到 PC 的设备列表中看到Oculus Rift。好吧，这是一个常规错误，可以通过您的设备管理器(Device Manager)轻松修复。
打开设备管理器-
- 右键单击“开始”按钮(Start Button)并选择“设备管理器(Device Manager)” 。
- 从下拉菜单中选择通用串行总线控制器。(Universal Serial Bus Controllers)
- 选择您正在使用的USB驱动程序并打开属性(Properties)。
- 打开电源管理选项卡(Power Management Tab)并取消选中“允许(Allow)此计算机关闭此设备以节省电源”复选框。
- 单击确定(Click OK)保存设置，您就完成了。
Oculus 显示问题
由于连接松动、驱动程序过时或兼容性问题等原因，会出现显示问题。您可以尝试三种不同的解决方案来解决 Oculus Rift 的显示问题 -
运行 Oculus 兼容性工具
Oculus Rift 需要
- 显卡(Video Card)：NVIDIA GTX 970 / AMD R9 290同等或更高
- 处理器：Intel i5-4590 同等或更高版本
- 内存：8GB RAM
- 视频输出(Video Output)：兼容HDMI 1.3视频输出
- USB 端口：3 个USB 3.0端口和 1 个USB 2.0端口
- 操作系统：Windows 7 SP1 64 位或更新版本
更新驱动程序
(Update all the graphics card drivers)更新PC 上的所有显卡驱动程序并更新它们。您可以通过 NVIDIA 网站或 AMD 网站的支持页面更新您的驱动程序。
检查所有连接是否安全且干净
拔下 Oculus Rift(Unplug Oculus Rift)并查看插头是否干净。另外，检查是否有任何电缆损坏；这也是显示问题的可能原因。正确的连接很重要。如果您的HDMI电缆插入主板端口而不是显卡端口，则会出现显示问题。
检查您的Rift是否在其他 PC 上运行
如果您仍然面临显示问题，则问题可能出在您的Rift上。检查它是否与其他 PC 一起工作。
耳机 HDMI 线无法读取
在这种情况下，首先要做的是检查连接。其次(Second)，检查您的HDMI线是否损坏。如果电缆没问题，请确保它没有插入主板USB端口。这可能会帮助您解决错误，但如果没有，请检查已插入Rift的电缆的另一端。
- 轻轻拉起泡沫部分，取下耳机的面部接口。
- 拔下电缆并检查是否有任何损坏。
有时，错误的USB连接也被误认为是HDMI问题。因此，请检查USB连接以修复HDMI电缆错误。
(Left)Oculus Rift中的(Oculus Rift)左侧显示屏被截断
（图片来源((Image source – )——VRHeads ）
玩Robo Recall(Robo Recall)和SUPERHOT VR这两个(SUPERHOT VR)Oculus Rift上最受欢迎的游戏时，通常会报告此错误。同样(Again)，由于USB电缆会出现此问题。通常，使用USB集线器的用户都会面临这个问题。如果您需要延长USB电缆，建议使用单根USB 3.0延长电缆而不是集线器。延长Oculus Rift的键盘和显示器电缆而不是(Oculus Rift)USB电缆也是一个好主意。
黑屏与沙漏错误
（图片来源((Image source – )——VRHeads ）
您在 Oculus Rift上玩游戏时是否遇到过这种剧透？许多用户报告说，在他们的游戏过程中，屏幕变黑并显示沙漏，迫使您重新开始游戏。据报道，选择了SteamVR和Steam Beta 更新(Steam Beta Update)的用户正面临这个问题。因此，选择退出Beta更新是摆脱此错误的最佳选择。
要摆脱 Beta 更新-
- 打开您的开始(Start)菜单并启动Steam。
- 单击(Click)Steam按钮并选择Settings。
- 从下拉菜单中，单击无 - 退出所有测试版程序。
- 单击确定并重新启动
错误 - 未处理系统(System)线程异常
如果您在配对触摸控制器或运行设置时收到此“系统(System)线程异常未处理”错误，您必须从BIOS中禁用行为异常的(BIOS)USB控制器，重新安装驱动程序，然后重新启用USB控制器。确保(Make)您的键盘和鼠标连接到USB 20端口而不是其他端口。
Oculus Rift 校准错误
（图片来源((Image source – )——VRHeads ）
此错误是由于Rift的温度而发生的。要修复此错误，请拔下Rift并让它在一夜之间冷却。确保将Rift倒置放置在阴凉干燥的地方。此外，在 Rift冷却时，请让您的其他电子设备远离Rift 。关闭 PC 上的Oculus应用。
此外，您必须下载并运行IMU校准工具。提取(Extract)并在您的 PC 上运行它。(Run)将USB电缆和HDMI电缆插入您的 PC 并下载该工具。运行(Run)兼容性工具并冷却 Rift 可能会解决您的校准错误。
Oculus Rift USB 问题
通常由于主板而弹出此错误。虽然 Oculus 建议购买 USB 扩展卡或针对此错误更新驱动程序，但只有新主板(Motherboard)才能解决此错误。以下是推荐的五款主板。
- 技嘉 Z170 ATX 游戏 7
- 华硕 Z170 豪华版
- 华硕 Z97 PRO 游戏机
- 微星专业解决方案 Z170A
- 华硕 ROG MAXIMUS VIII FORMULA
Rift 耳机不工作
这可能是硬件问题，但建议在购买新耳机之前检查音频设置。要检查音频设置，请转到系统托盘并右键单击扬声器按钮。转到Playback devices 并选择 Headphone-Rift Audio并将其设置为Default Device。单击 OK(Click OK)，您就完成了。
运行时服务不可用错误
修复Oculus Rift中的(Oculus Rift-)运行时服务(Runtime Service)错误-
- 在 PC 上按Win+R启动“运行”窗口。(Run)
- 键入 services.msc。
- 选择Oculus VR Runtime Service(Oculus VR Runtime Service)并点击(Click)Start the Service。
这些是Oculus Rift 用户(Oculus Rift Users)发布的一些常见错误和报告。
资料来源(Source)：vrheads.com。附加资源(Additional resource)：oculus.com。
Fix Oculus Rift errors and problems
Oculus Rift is one of the most popular virtual reality systems currently. It lets you enjoy anything, anywhere with the power of virtual reality. While the device takes you deep inside the world of virtual reality, there are some common problems often reported by the users. In this post, we will learn about the most commonly reported issues and their fixes. VRHeads has published an excellent Oculus Rift Troubleshooting Guide, and we will take a look at some of its solutions here that may help you fix Oculus Rift errors.
Fix Oculus Rift errors & problems
Windows Fails To Detect Oculus Rift
Your Windows PC failing to detect Oculus Rift is one of the most common issues faced by users. The problem basically occurs due to the USB hub and can be fixed very easily. When the USB port fails to detect your VR gear, you won’t see the Oculus Rift in the list of devices connected to your PC. Well, this is a regular error and can be fixed very easily via your Device Manager.
To open the Device Manager-
- Right-click on your Start Button and select Device Manager.
- Select Universal Serial Bus Controllers from the drop-down menu.
- Select the USB driver you are using and open the Properties.
- Open the Power Management Tab and uncheck the checkbox saying “Allow this computer to turn off this device to save power”.
- Click OK to save the settings and you are done.
Oculus Display Problems
The display problems occur due to the reasons like loose connections, outdated drivers, or due to compatibility issues. You can try three different solutions to solve the display issues with your Oculus Rift-
Run the Oculus compatibility tool
Oculus Rift requires
- Video Card: NVIDIA GTX 970 / AMD R9 290 equivalent or greater
- Processor: Intel i5-4590 equivalent or greater
- Memory: 8GB RAM
- Video Output: Compatible HDMI 1.3 video output
- USB Ports: 3x USB 3.0 ports plus 1x USB 2.0 port
- OS: Windows 7 SP1 64 bit or newer
Update the drivers
Update all the graphics card drivers on your PC and update them. You can update your drivers via the support pages of NVIDIA’s website or AMD’s website.
Check if all the connections are secure and clean
Unplug Oculus Rift and see if the plugs are clean. Also, check if any of your cables are damaged; that is also a possible reason for the display issues. Proper connections are important. If your HDMI cable is plugged into the motherboard port instead of your graphics card port, it will give you the display problems.
Check if your Rift is working on some other PC
If you are still facing the display issues, the problem could be with your Rift. Check if it is working with some other PC.
Headset HDMI Cable Isn’t Reading
Checking the connection is the first thing to do in this case. Second, check if your HDMI cable is damaged. If the cable is alright, ensure that it is not plugged into the motherboard USB port. This might help you resolve the error, but if not, check the other end of the cable now which is plugged into the Rift.
- Gently pull up the foam part and remove the facial interface of the headset.
- Unplug the cable and check if there is any damage.
Sometimes the faulty USB connections are also misconceived as an HDMI issue. So, do check the USB connections to fix the HDMI cable errors.
Left display cutting out in Oculus Rift
(Image source – VRHeads)
This error is commonly reported while playing Robo Recall and SUPERHOT VR, two of the best popular games on Oculus Rift. Again, this problem occurs due to the USB cable. Normally, the users using a USB hub are facing this problem. If at all you need to extend the USB cable, it is advised to use the single USB 3.0 extension cable instead of a hub. It is also a good idea to extend the keyboard and monitor cables instead of the USB cable for your Oculus Rift.
Black Screen With Hourglass Bug
(Image source – VRHeads)
Have you ever experienced this spoiler while playing games on your Oculus Rift? Many users have reported that in the middle of their gaming session, the screen turns black and shows an hourglass which forces you to restart the game. Users who have opted the SteamVR and Steam Beta Update are reportedly facing this issue. So, opting out the Beta update is the best option to get rid of this bug.
To get rid of the Beta Update-
- Open your Start menu and launch Steam.
- Click on the Steam button an select Settings.
- From the drop-down menu, click NONE- Opt out of all beta programs.
- Click OK and Restart
Error- System thread exception not handled
If you are getting this “System thread exception not handled” error while pairing your touch controllers or while running the setup you have to disable the misbehaving USB controller from your BIOS, reinstall the driver and then re-enable the USB controller. Make sure that your keyboard and mouse are connected to the USB 20 port and not others.
Oculus Rift calibration errors
(Image source – VRHeads)
This error occurs due to the temperature of your Rift. To fix this error, unplug your Rift and let it cool down overnight. Make sure you keep your Rift upside down in a cool and dry place. Also, keep your other electronic devices away from the Rift while it is cooling down. Close the Oculus app on your PC.
Also, you have to download and run the IMU calibration tool. Extract and Run it on your PC. Plug in the USB cable and HDMI cable to your PC and download the tool. Running the compatibility tool and cooling down the Rift might solve your calibration errors.
Oculus Rift USB problems
This error usually pop up due to the motherboard. While Oculus suggests buying a USB expansion card or updating the drivers for this error, but a new Motherboard only can resolve this error. Below are the five recommended motherboards.
- Gigabyte Z170 ATX Gaming 7
- ASUS Z170 DELUXE
- ASUS Z97 PRO GAMER
- MSI Pro Solution Z170A
- ASUS ROG MAXIMUS VIII FORMULA
Rift Headphone Not Working
It could be the hardware problem, but it is suggested to check the audio settings before you get a new headphone. To check the audio settings, go to your system tray and right-click the speaker button. Go to the Playback devices and select Headphone-Rift Audio and set it as the Default Device. Click OK, and you are done.
Runtime Service Unavailable Error
To fix the Runtime Service error in Oculus Rift-
- Launch the Run window by pressing Win+R on your PC.
- Type services.msc.
- Select Oculus VR Runtime Service and Click on Start the Service.
These are some of the common errors and reports posted by Oculus Rift Users.
Source: vrheads.com. Additional resource: oculus.com.
