一些用户在尝试在其 Windows 10 或 Windows 11 PC 上配置打印机端口时可能会遇到错误消息端口配置期间发生错误(An error occurred during port configuration)。在这篇文章中,我们提供了您可以尝试成功解决此问题的最合适的解决方案。
当您遇到此问题时,您将收到以下错误消息;
Configure Port
An error occurred during port configuration.
This operation is not supported.
当打印机(Printer)端口正在使用中或安装的打印机驱动(Printer Driver)程序损坏或过时时会发生此错误。
该错误最可能的罪魁祸首包括:
- 出现故障的打印机菜单。
- 打印机卡在了不稳定状态。
- 第 3 方防火墙干扰。
端口配置时出错
如果您遇到此问题,您可以尝试以下我们推荐的解决方案(不分先后顺序),看看是否有助于解决问题。
- 硬重置打印机
- 手动配置打印机端口
- (Change)将帐户类型更改为管理员(Administrator)
- 手动刷新打印队列
- 禁用/卸载任何第三方安全软件
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
1]硬重置打印机
此解决方案要求您硬重置打印机并查看端口配置期间发生错误(An error occurred during port configuration)问题是否已解决。
请执行下列操作:
- 让打印机进入空闲模式。
- 从打印机背面断开电源线。
- 从墙上插座拔下电源线并等待至少 60 秒。
- 60 秒后,将电源线重新插入墙上插座,然后将电源线重新连接到打印机端口的后部。
- 接下来,再次打开打印机并等待它再次进入空闲模式。
看看问题现在是否已解决。否则,请尝试下一个解决方案。
2]手动配置打印机端口
由于打印机端口的自动配置不起作用,您可以从经典的控制面板界面(Control Panel)手动配置打印机端口(manually configure the printer port)。在端口(Ports)选项卡中,选择您遇到问题的打印机,然后单击配置端口(Configure Port)按钮。
现在应该解决这个问题。如果没有,请尝试下一个解决方案。
3]将帐户类型更改为(Change)管理员(Administrator)
在某些情况下,如果您尝试从非管理员帐户配置打印端口,您可能会遇到此错误。要解决此问题,您需要将标准帐户更改为管理员帐户(change the standard account to an administrator account)。
4]手动刷新打印队列
此解决方案需要您手动刷新(manually flush the print queue)Windows 10/11 PC 上的打印队列。
5]Disable/uninstall任何第三方安全软件
一些第三方安全软件不会信任外部设备,因此它们会阻止建立新的连接。您最有可能在与Windows 10/11不完全兼容的打印机上遇到此错误。
在这种情况下,要解决问题,您需要禁用 AV 软件并查看问题是否已解决。如果没有,您必须使用专用删除工具(removal tool)从 PC 中删除第三方防病毒程序,以删除与防病毒程序关联的所有文件。之后(Afterward),尝试打印机端口配置 - 任务应该完成且没有错误。
希望这可以帮助!
An error occurred during port configuration on Windows 11/10
Some users while trying to confіgure the printer pоrt on their Wіndows 10 or Windows 11 PС may encounter the error message An error occurred during port configuration. In this post, we offer the most suitable solutions you can try to successfully resolve this issue.
When you encounter this issue, you’ll receive the following error message;
Configure Port
An error occurred during port configuration.
This operation is not supported.
The error occurs when the Printer port is either in use or the Printer Driver installed is corrupt, or outdated.
The most likely culprits to the error include:
- Glitched printer menu.
- The printer is stuck in a limbo state.
- 3rd party firewall interference.
An error occurred during port configuration
If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Hard reset printer
- Manually configure printer port
- Change account type to Administrator
- Manually flush the print queue
- Disable/uninstall any third-party security software
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Hard reset printer
This solution requires you to hard reset the printer and see if the An error occurred during port configuration issue is resolved.
Do the following:
- Get the printer into idle mode.
- Disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet and wait at least 60 seconds.
- After the 60 seconds has elapsed, plug the power cord back into the wall outlet and reconnect the power cord to the rear of your printer port.
- Next, turn on your printer again and wait until it enters idle mode again.
See if the issue is now resolved. Otherwise, try the next solution.
2] Manually configure printer port
Since the automatic configuration of the printer port is not working, you can manually configure the printer port from the classic Control Panel interface. In the Ports tab, select the printer you’re having an issue with and then click the Configure Port button.
The issue should be solved now. If not, try the next solution.
3] Change account type to Administrator
In some cases, you may encounter this error if you try to configure the printing port from a non-administrative account. To resolve the issue, you need to change the standard account to an administrator account.
4] Manually flush the print queue
This solution requires you to manually flush the print queue on your Windows 10/11 PC.
5] Disable/uninstall any third-party security software
Some third-party security software will not trust external devices so they will prevent new connections from being established. You’re most likely to encounter this error on printers that are not fully compatible with Windows 10/11.
In this case, to fix the problem, you need to disable the AV software and see if the issue is resolved. If not, you’ll have to remove the third-party antivirus program from your PC using the dedicated removal tool to remove all files associated with the antivirus program. Afterward, try the printer port configuration – the task should complete without the error.
Hope this helps!