惠普^(HP)在未经用户同意的情况下在其 PC 上安装附加软件而受到抨击的最新品牌。该品牌在其 PC 上悄悄推出了一项名为“ HP Touchpoint Manager ”的^{(HP Touchpoint Manager)}遥测^(Telemetry)服务，用于将数据发送回惠普。该事件引发了一些严重的隐私问题。更糟糕的是，据报道该服务会降低机器的性能。

卸载HP Touchpoint Manager 程序^{(HP Touchpoint Manager Program)}

惠普网站上的描述称，该服务已作为远程管理工具推出，并提供给其 PC即服务^(Service)( DaaS )分析^(Analytics)和主动管理^{(Proactive Management)}功能。另一个页面概述了该软件支持的功能列表，例如启用防火墙和配置一些应用程序部署功能。

如前所述，众所周知，该服务每天向 HP 发送一次数据。用户可以通过导航到C盘上的以下路径地址ProgramData\HP\HP Touchpoint Analytics Client\Transfer Interface尽管新的变化似乎对企业客户有利，因为他们非常依赖远程管理功能，但对于个人用户来说，这绝不是有益或有用的。那么，为什么惠普决定在家用 PC 上安装这项服务呢？该公司对这个问题没有答案，但它让我们相信存在潜在的隐私漏洞。

你该怎么办？^{(What should you do?)}

选项 1^{(Option 1)}：访问服务管理器^{(Services Manager)}并验证 HP 是否真的在您的 Windows PC 上安装了HP Touchpoint Manager 。为此，打开“运行”对话框，键入services.msc并按键盘上的Enter 键^(Enter-key)。

现在，在服务列表中查找HP Touchpoint Analytics Client 。

如果您在那里找到它，则表示HP Touchpoint Manager已安装。

双击^{(Double-click)}服务^(Service)以打开其详细信息并将其启动^(Startup)类型设置为已禁用^(Disabled)，然后选择停止^(Stop)以在当前会话中停止它。

选项 2^{(Option 2)}：Windows 程序

再次打开运行^(Run)对话框。在此处提供的空白字段中，键入appwiz.cpl以加载“程序^(Programs)和功能”控制面板小程序。

在这里，找到HP Touchpoint Manager。找到后，右键单击程序名称，然后选择“卸载”将其删除。

您是否看到它安装在您的 HP PC 上？^{(Are you seeing it installed on your HP PC?)}

Remove HP's Telemetry program HP Touchpoint Manager on Windows 10

The latest brand tо come under fire for installing additional software on users’ PCs wіthout their consent is HP. The brand quietly rolled out a Telemetry service known as “HP Touchpoint Manager” on its PCs for sending data back to HP. The event raised some serious privacy concerns. Worse, the service was reported of slowing down the performance of machines.

Uninstalling HP Touchpoint Manager Program

A description on the HP website read the service was rolled out as a remote management tool and delivered to its line of PCs as a Service (DaaS) Analytics and Proactive Management capabilities. Another page outlined the list of features the software supports like enabling the firewall and configuring few application deployment features.

As mentioned earlier, the service is known to send data to HP once per day. Users can verify it by navigating to the following path address ProgramData\HP\HP Touchpoint Analytics Client\Transfer Interface on C drive. Although, the new change appears advantageous to enterprise customers as they rely greatly on remote management capabilities it is by no stretch of imagination beneficial or useful for personal users. So, why has HP decided to install this service on home PCs? The company has no answers to this question but it makes us believe that a potential privacy hole exists.

What should you do?

Option 1: Access Services Manager and verify if HP has really installed the HP Touchpoint Manager on your Windows PC. For this, open ‘Run’ dialog box, type services.msc and hit the Enter-key on the keyboard.

Now, look for HP Touchpoint Analytics Client in the Services listing.

If you find it there, it means HP Touchpoint Manager is installed.

Double-click on the Service to open its details and set its Startup type to Disabled and select Stop to stop it in the current session.

Option 2: Windows Programs

Again, open the Run dialog box. In the empty field provided there, type appwiz.cpl to load the ‘Programs and Features’ control panel applet.

Here, find HP Touchpoint Manager. When found, right-click the program name, and select ‘Uninstall’ to remove it.

Are you seeing it installed on your HP PC?

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