如果您的 Windows 11/10 更新在安装过程中卡在 - 正在处理更新，请勿关闭计算机^{(Working on updates, Don’t turn off your computer)}- 屏幕上，这似乎需要很长时间才能完成，此修复将帮助您解决问题。

Windows卡在许多其他地方。在某些情况下，Windows 10^{(Windows 10 is stuck)}在下载更新^{(downloading updates)} 或准备安装时卡住 或 在Windows 11/10上升级后卡在登录屏幕。这篇文章提供了解决Windows 10卡在Working on updates上的解决方案。

Windows 11/10 卡在处理更新上

当您看到“正在处理更新”消息时，最好将其保持几个小时。整个进展似乎非常缓慢，似乎需要永远。有时甚至超过100%！

如果您已经等待了很长时间（比如一夜之间）并且仍然面临这个问题，那么唯一的出路就是通过长按 PC 或笔记本电脑^(Laptop)来强制关闭您的 PC 。然后重新启动，看看您的计算机是否正常启动，并带您进入登录屏幕。如果是，那么让我们按照下面的方法。但是如果它再次开始更新，那么我们将不得不使用安全模式将^{(Safe Mode)}Windows还原到一切正常的状态。我们将在最后讨论它。因此，假设您回到了自己的帐户，请遵循这些建议。

如果您可以启动到桌面

如果您可以启动到您的桌面，那么这是一件好事，而且问题很可能已经自行解决。不过，作为万全的预防措施，为了让您以后不会遇到Windows更新或升级问题，我建议您执行以下操作。

1]删除^(Delete)Windows Update^{(Windows Update)}文件缓存

Windows管理一个缓存文件夹，用于下载所有更新。更新后文件可能仍然存在，并且Windows无法安装它们，因为它们已经安装。您需要从那里手动清除缓存文件。

Windows 更新^{(Windows Update)}的默认位置是 C:WindowsSoftwareDistribution 。 SoftwareDistribution 文件夹^{(SoftwareDistribution folder)} 是下载和安装所有内容的地方。 

• 使用管理员权限打开命令提示符并键入以下命令 - net stop wuauserv
• 转到软件^(Software)分发文件夹，从那里删除所有文件，然后清空回收站。
• 键入以下命令 net start wuauserv  ，然后在命令提示符下按 Enter。
• 重启你的电脑

相关阅读^{(Related read)}：如何删除已下载、失败和挂起的 Windows 更新。^{(How to delete downloaded, failed, and pending Windows Updates.)}

2]运行Windows更新疑难解答^{(Run Windows Update Troubleshooter)}

Windows 也有一个内置的Windows 更新疑难解答程序。转到Settings > Update和Security > Troubleshoot > Windows Update。运行^(Run)它，看看它是否可以解决您的问题。

3]重置Windows更新组件

我们已经详细介绍了如何几乎重置 Windows 更新^{(reset Windows Update)}。您需要拥有管理员权限并使用PowerScript 来完成此操作。

4]运行Windows模块安装程序

Windows 模块安装程序^{(Windows Module Installer)}是内置的Windows 10^{(Windows 10)}服务。它可以让您修复卡住的Windows更新。^(Windows)

要使用它，请以管理员权限打开命令提示符。

键入以下内容并按 Enter：

SC config trustedinstaller start=auto

成功执行后，您应该会在命令提示符^{(Command Prompt)}控制台中看到 [ SC] ChangeServiceConfig SUCCESS显示。^{(SC] ChangeServiceConfig SUCCESS)}

退出命令提示符，并检查按钮是否恢复正常。

5]运行Windows更新

运行 Windows 更新^{(Run Windows Update)}以查看是否仍有可用的更新。

相关文章：^{(Related posts:)}

• Windows Update 卡住下载更新^{(Windows Update stuck downloading updates)}
• Windows 更新卡在 Checking for Updates 上^{(Windows Update stuck on Checking for Updates)}。

6]将安全模式添加到启动菜单

如果您将安全启动添加到启动菜单，那么如果您的Windows 11/10 is stuck in a loop则此安全启动^{(Safe Boot)}条目可能非常庞大。

如果您无法访问桌面

现在说，即使在硬关机后重新启动计算机后，您仍会发现自己仍然停留在“正在^(Working)处理更新”屏幕上，那么您需要找到一种以安全模式启动 Windows^{(boot Windows in Safe Mode)}的方法。选项包括：

1. 按 Shift^{(Press Shift)}并单击重新启动^(Restart) 以引导您进入高级^(Advanced)启动选项屏幕
2. 打开Settings > Update和Security > Recovery > Advanced启动> Restart立即重启。
3. 在提升的CMD提示符下键入shutdown /r /o以将计算机重新启动到高级启动^{(Advanced Boot)}选项或故障恢复^(Recovery)控制台。

如果您之前已经启用了 F8 键，那么在启动时按 F8 进入Safe Mode会更容易。

如果您无法进入安全模式^{(cannot enter Safe Mode)}，那么您可能必须使用 Windows 安装媒体或恢复驱动器启动到Windows 11/10，然后^{(Windows Installation Media)}选择修复^{(Recovery Drive)}Windows 11/10的计算机^{(Repair your computer)}以进入疑难解答 >高级启动选项^{(Advanced Startup Options)}>命令提示符^{(Command Prompt)}。您现在可以使用CMD运行命令。

您可以使用Windows 11/10 DVD或可启动USB驱动器，或者您可以使用另一台计算机burn Windows 11/10 ISO to a USB drive您还可以尝试“ 自动修复”选项^{(Automatic Repair option)}，以在恢复之前查看它是否适合您。

让我们知道这些是否有助于在您的 PC 上解决此问题。^{(Let us know if any of these helped to fix this problem on your PC.)}

Working on updates - Stuck or Slow - Windows 11/10

If your Windows 11/10 Updates are stuck on the – Working on updates, Don’t turn off your computer – screen, during their installation, which seems to be taking forever to complete, this fix will help you resolve the issue.

There are many other places where Windows get stuck. Some scenarios are where Windows 10 is stuck while downloading updates or Ready to Install or stuck at the login screen after upgrade on Windows 11/10. This post offers solutions to resolve Windows 10 stuck on Working on updates.

Windows 11/10 stuck on Working on updates

When you see the message ‘Working on updates’, it is best to keep it that way for a couple of hours. The whole progress seems to be very slow and seems to be taking forever. Sometimes it is even more than 100%!

If you have already waited for a long time – say overnight – and still face this issue, then the only way out from here is to force shutdown your PC with a long press on your PC or Laptop. Then reboot, and see if your computer boots normally, and takes you to your login screen. If yes, then let’s follow the methods below. But if it starts updating again, then we will have to use the Safe Mode to Restore Windows to a state where everything should be working fine. We will talk about it in the end. So assuming you are back to your account, follow these suggestions.

If you can boot to Desktop

If you could boot to your desktop, then it’s a good thing and the issue in all likelihood could have been resolved on its own. Nevertheless, as a matter of abundant precaution, so that you do not face Windows update or upgrade problems in the future, I suggest you do the following.

1] Delete the Windows Update file cache

Windows manages a cache folder where it downloads all the updates. It is possible that after an update the files are still there, and Windows is not able to install them as they have already been installed. You will need to clear the cache files manually from there.

The default location of Windows Update is C:\Windows\SoftwareDistribution. The SoftwareDistribution folder is where everything gets downloaded and later installed.

• Open a command prompt with admin privileges and type the following command — net stop wuauserv
• Go to the Software distribution folder, and delete all files from there, and empty the recycle bin.
• Type the following command  net start wuauserv  and hit enter in the command prompt.
• Restart your PC

Related read: How to delete downloaded, failed, and pending Windows Updates.

2] Run Windows Update Troubleshooter

Windows has an inbuilt Windows Update Troubleshooter as well. Go to Settings > Update and Security > Troubleshoot > Windows Update. Run this, and see if it can resolve your issue.

3] Reset Windows Update Components

We have covered this in full detail about how you can almost reset Windows Update. You will need to have admin privileges and use PowerScript to accomplish this.

4] Run Windows Module Installer

The Windows Module Installer is a built-in Windows 10 service. It lets you fix the Windows updates which are stuck.

To use this, open a command prompt with admin privileges.

Type the following and hit Enter:

SC config trustedinstaller start=auto

Once successfully executed, you should see [SC] ChangeServiceConfig SUCCESS display within the Command Prompt console.

Exit the command prompt, and check if the buttons are back to normal.

5] Run Windows Update

Run Windows Update to see if any updates are available still.

Related posts:

• Windows Update stuck downloading updates
• Windows Update stuck on Checking for Updates.

6] Add Safe Mode to your Boot Menu

If you add Safe Boot to your Boot menu then if ever your Windows 11/10 is stuck in a loop this Safe Boot entry can be of immense.

If you cannot access Desktop

Now say even after restarting your computer after the hard shutdown, you find yourself still stuck on the Working on updates screen, then you need to find a way to boot Windows in Safe Mode. The options include:

1. Press Shift and click Restart to boot you into the Advanced startup options screen
2. Open Settings > Update & Security > Recovery > Advanced startup > Restart now.
3. Type shutdown /r /o in an elevated CMD prompt to reboot your computer into Advanced Boot options or Recovery console.

If you had already enabled the F8 key earlier, things are easier as you press F8 while booting, to enter Safe Mode.

If you cannot enter Safe Mode, then you may then have to boot into Windows 11/10 with your Windows Installation Media or Recovery Drive and select Repair your computer to enter Troubleshoot > Advanced Startup Options > Command Prompt. You can now use CMD to run commands.

You may use a Windows 11/10 DVD or a bootable USB drive, or you can burn Windows 11/10 ISO to a USB drive using another computer. You can also try Automatic Repair option to see if that works for you before restoration.

Let us know if any of these helped to fix this problem on your PC.

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