微软(Microsoft)在Windows 11/10中包含了一个名为Microsoft Quick Assist的新工具。Windows 11/10Microsoft Quick Assist工具通过远程连接提供或接受技术支持，并帮助解决 PC 问题。让我们看看您如何访问和使用快速辅助工具(Quick Assist Tool)。
Windows 11/10 中的快速协助
要打开远程协助工具，请在开始搜索中键入(Start)Quick Assist，您将看到桌面应用程序出现在结果中。点击它会打开如下界面。您也可以打开开始(Start)菜单并选择所有应用程序> Windows Accessories > Quick Assist。
为了能够使用此工具，需要帮助和希望远程提供支持的双方都必须在其计算机上安装Windows 11/10 或更高版本。
向他人提供技术支持
如果您想通过远程连接帮助其他人，请单击提供帮助(Give assistance)。您将需要输入您的Microsoft帐户凭据并登录。
登录后，您将获得一个安全代码，您必须将其提供给寻求帮助的人。他必须在他的Quick Assist工具中输入此代码。该代码仅在 10 分钟内有效，因此您应在此时间内输入并连接您的设备。
您可以通过电子邮件发送，也可以将其复制到剪贴板并通过您喜欢的应用程序将其传输给他。
如果您点击发送电子邮件(Send email)，将打开以下界面。输入电子邮件 ID，然后单击发送(Send)。
如果单击复制到剪贴板(Copy to clipboard)，您将看到以下窗口。您可以将代码粘贴到您选择的任何应用程序中。它可以是 Facebook Messenger或任何此类工具。
现在您必须等待其他人输入代码。
通过远程连接获得他人的帮助
如果您的计算机遇到问题，您可以使用新的Quick Assist工具，通过远程连接访问您的 PC。您必须注意，您必须仅将此类访问权限授予您完全信任的人，因为他们将拥有对您的计算机和数据的完全访问权限。
打开上面提到的快速帮助(Quick Assist)工具，然后单击获取帮助(Get assistance)链接。您将看到以下界面。
现在您将不得不等待其他人将代码发送给您。因此，请密切注意您的电子邮件或信使软件。
收到 6 位数代码后，您必须在提供的空白处输入，然后单击提交(Submit)。
您将看到一条正在连接(Connecting)的消息，连接可能需要一分钟。
两台计算机连接后，您将看到以下消息。实际上，您将被要求分享您的屏幕(Share your screen)。单击允许(Allow)继续。
现在，其他人将能够看到您的桌面并可以访问您的计算机。在他的电脑上看起来像这样。您可以点击下图查看大图。
在您的计算机上，您只会看到这样的工具。
现在其他人将在您的计算机上工作，您将能够在您的屏幕上看到他所做的一切。(Now the other person will work on your computer and you will be able to see all that he does, on your screen.)
该工具提供易于使用的界面和流畅的屏幕显示镜像。提供支持的人可以使用注释(Annotate)按钮、使用实际(Actual)大小按钮、重新启动计算机、打开任务管理器(Task Manager)、重新连接、暂停会话以及结束(End)会话。
一旦工作结束，你可以停止共享屏幕——甚至他也可以停止共享屏幕。一旦发生这种情况，您将看到以下消息。
他会看到以下信息——屏幕共享已结束(Screen sharing has ended)。
现在你们俩都可以退出该工具了。
这个工具是一个非常有用的工具，如果您在使用 Windows 11/10 计算机时遇到问题，请使用它来修复它！它是一个内置工具，也可在Microsoft Store中找到。
以重复为代价，我不得不再说一遍——您必须通过此工具仅向您完全信任的人授予对您计算机的访问权限，因为他将拥有对您计算机的完全访问权限。
提示：如果(TIP)Quick Assist 不起作用，(Quick Assist is not working)请参阅此帖子 。
Give or take Tech Support using Quick Assist app in Windows 11/10
Microsoft has inclυded a nеw tool in Windows 11/10, named Microsoft Quick Assist. You can give or take tech support over a remote connection using the Microsoft Quick Assist tool in Windows 11/10, and help solve PC problems. Let us see how you can access and use the Quick Assist Tool.
Quick Assist in Windows 11/10
To open the remote assistance tool, type Quick Assist in Start search and you will see the desktop app appear in the results. Clicking on it will open the following interface. You may also open the Start menu and select All apps > Windows Accessories > Quick Assist.
To be able to use this tool, both the parties, one who needs help and the other who wants to give support remotely, must have Windows 11/10 or later installed on their computers.
Give tech support to another person
If you want to assist another person over a remote connection, click on Give assistance. You will be required to enter your Microsoft account credentials and log in.
Once you sign in, you will be given a security code that you will have to give to the person who is seeking assistance. He will have to enter this code in his Quick Assist tool. The code will be valid for 10 minutes only, so you should enter and connect your devices within this time.
You may send it via email or you may copy it to your clipboard and transfer it to him via your preferred app.
If you click on Send email, the following interface will open. Enter the email ID and click on Send.
If you click on Copy to clipboard, you will see the following window. You may paste the code in any app of your choice. It could Facebook Messenger or any such tool.
Now you have to wait for the other person to enter the code.
Take assistance from another person over a remote connection
If you are facing problems with your computer, you can use the new Quick Assist tool, to give access to your PC via a remote connection. You have to note that you must give such access only to those persons who you trust completely, as they will have full access to your computer and data.
Open the Quick Assist tool and mentioned above and click on the Get assistance link. You will see the following interface.
Now you will have to wait for the other person to send you the code. So keep an eye on your emails or messenger software.
Once you receive the 6-digit code, you have to enter it in space provided and click on Submit.
You will see a Connecting message and it may take up to a minute to connect.
Once both the computers are connected, you will see the following message. In effect, you will be asked to Share your screen. Click on Allow to continue.
Now the other person will be able to see your desktop and have access to your computer. It will look like this on his computer. You may click on the below image to see the larger version.
On your computer, you will simply see a tool like this.
Now the other person will work on your computer and you will be able to see all that he does, on your screen.
The tool offers an easy to use interface & smooth screen-display mirroring. The person giving support can use the Annotate button, use the Actual size button, restart your computer, open the Task Manager, reconnect, pause the session as well as End the session.
Once the work is over, you may stop sharing the screen – or even he can stop the screen-sharing. Once this happens, you will see the following message.
And he will see the following message – Screen sharing has ended.
Now you both can exit the tool.
This tool is quite a useful tool, and if you are facing problems with your Windows 11/10 computer, use it to get it fixed! It is a built-in tool that is also available in the Microsoft Store.
At the cost of repetition, I have to say this again – you must give access to your computer via this tool only to someone you trust totally, as he will have full access to your computer.
TIP: See this post if Quick Assist is not working.
