与有线打印机相比，无线打印机(Wireless Printer)听起来很有吸引力，而且由于它可以从任何设备访问，它增加了便利性。大多数 Wifi 打印机都连接到家庭网络(Home Network)并按预期工作，但并非每次都如此。就像(Just)有线打印机(Wired Printer)一样，无线打印机(Wireless Printer)也有自己的问题。虽然您可以在网络上看到它们，但它们不会打印，或者当访问某个设置时，它会变得无响应。本指南将帮助您解决无线打印机无响应时的问题。了解这些将增加您在不打电话的情况下修理打印机的机会。
修复无线打印机(Fix Wireless Printer)在 PC 上没有响应
按照这些建议修复Windows计算机上无响应的无线(Wireless)打印机。您需要使用管理员帐户。
- 执行基本检查
- 重新启动打印机(Restart Printer)、PC 和Wifi 路由器(Wifi Router)
- 运行打印机疑难解答。
- 将打印机 IP 地址设为静态。
- 检查路由器设置。
- 禁用 VPN 连接。
- 检查防火墙设置。
- 更改您的 SSID。
- 卸载并重新安装打印机驱动程序和软件。
- 卸载并重新安装打印机。
- 重置打印后台处理程序。
- 重置您的打印机。
确保(Make)下载打印机(Printer)手册和软件以节省一些时间。
1]执行基本检查
在我们认为打印机有问题之前，先把一些事情整理好，这一点很重要。检查包括打印机已打开，它连接到与您的计算机相同的网络，您的Wifi已打开，并且没有其他设备正在使用打印机。所有这些都可以轻松检查。
2]重新启动打印机(Restart Printer)，PC和Wifi路由器(Wifi Router)
重新启动(Restarting)可以解决大部分问题，并确保您已重新启动它们，而不仅仅是打印机。这可能是一个可以解决的临时问题，例如重新连接到网络、打印机错误导致您无法连接到打印机等等。
3]运行打印机疑难解答
在 Windows 11 中
- 转到Settings > System > Troubleshoot >其他疑难解答
- 找到打印机(Printer)疑难解答，然后单击运行(Run)按钮。
在 Windows 10 中
- 转到Settings > Update和Security > Troubleshoot > Additional疑难解答
- 选择打印机(Select Printer)，然后单击运行(Run)疑难解答
此外，您可以转到打印机(Printer)部分并选择进行故障排除。此方法要快得多，但您需要转到蓝牙(Bluetooth)和Devices > Printer和扫描仪，单击有问题的打印机，然后单击运行(Run)疑难解答链接。在Windows 10中，它位于设备下。
4]使打印机IP地址静态(Printer IP Address Static)
当设备连接到路由器时，它们会被分配一个 IP 地址。此 IP 地址是动态的，每次打印机连接到路由器时都可能更改。虽然它在大多数情况下都有效，但这个动态 IP 可能会成为一个问题。最好为打印机分配一个静态 IP，即固定 IP。
也就是说，这只能通过路由器(Router)设置来完成。您需要在已连接设备列表中找到打印机，然后设置静态 IP。该过程因路由器而异，因此请务必查看路由器手册。
阅读(Read)： 如何将打印机重置为默认出厂设置。
5]检查路由器防火墙设置
现在大多数路由器都具有高级配置，您可能需要检查设备是否已被阻止连接到路由器。它可以是防火墙设置或意外阻止。
通过 PC 或使用手机中的应用程序登录到路由器。(Router)查找设备列表或防火墙设置，并检查是否有任何设备被标记为被阻止。路由器现在可以确定设备的类型，您可能会在其旁边看到一个打印机图标。
除此之外，还要进行一些小检查。如果您更改了路由器密码或更新了ISP设置或需要重新连接设备的任何内容，请删除打印机中的 Wi-Fi 设置并重新连接。
6] WiFi网络名称(6] WiFi Network Name)
这通常发生在您使用台式机(Desktop)，更改了WiFi的名称，并且您的 PC 在以太网上正常工作，但您的路由器丢失时。
当您更改名称时，您需要重新连接所有设备，因为它是一个新网络。打印机通常被忽视或排在最后，因为它们不经常使用。
也就是说，您也可能设置了与另一个SSID相同的名称，并且打印机不会因为无法进行身份验证而感到困惑。在这种情况下，您必须将WiFi 网络名称(WiFi Network Name)更改为唯一的名称。
7]禁用VPN连接
使用VPN时，IP 设置会发生变化，计算机可能根本不是网络的一部分。这将导致计算机无法使用打印机。烦人的部分是它可能在打印机列表中可用，但您将无法使用它。
如果您使用的是VPN软件，请将其关闭。如果在Windows中设置了VPN ，请将其禁用。
7]检查安全软件
有时，您的安全软件可能会受到过度限制，从而阻止对打印机的访问。您可能需要检查防火墙(Firewall)设置并检查是否有任何传入网络设置被阻止，以便您从打印机获得反馈。
在Windows中，防火墙(Firewall)设置与Windows 安全(Windows Security)系统一起使用。检查高级防火墙中的防火墙(Firewall)通知和入站(Inbound)和出站(Outbound)设置。任何被阻止的东西都应该引起您的注意，然后验证它是否属于打印机。
请注意不要在不了解的情况下打开任何被阻止的东西。如果您使用的是第三方服务，您可能需要检查该软件的设置。
8]重新安装打印机(Reinstall Printer)，其驱动程序(Driver)和软件(Software)
如果连接没有问题，那么最后一个选择是重新安装打印机、相关驱动程序以及随附的OEM软件。(OEMs)
转到Windows 设置(Windows Settings) 设备(Devices)部分，找到打印机并将其卸载。当您选择它时，您将看到一个删除(Remove)按钮，或者它将在打印机名称旁边。
完成后，删除所有相关软件。转到Settings > Apps > Apps和功能(Features)。找到该软件，然后将其删除。
最后，您现在可以再次安装打印机。由于它在网络(Network)上可用，因此在添加打印机时应该选择网络打印机(Network Printer)而不是本地打印机选项。添加后，您可以安装OEM软件来安装驱动程序和相关工具。
9]重置打印后台处理程序
Print Spooler 服务(Print Spooler service)管理所有打印作业和进程。如果这卡住了，打印机可能无法按预期响应。最好清除或重置打印后台处理程序并重新开始。
使用 Win + R 打开运行提示
键入Services，然后按Enter键启动Services Snap-in
找到 Print(Locate Print) spooler 服务，然后停止它。
最小化窗口，并使用文件资源管理器(File Explorer)导航到以下文件夹
%WINDIR%\system32\spool\printers
%WINDIR%\system32\spool\PRINTERS
删除里面的所有文件
打开“服务(Services)”窗口，然后启动Print Spooler服务
确保将其设置为自动。
相关(Related)：如何将无线打印机连接到 Windows PC。
10]重置您的打印机
如果没有其他工作，是时候重置打印机了。大多数 WiFi 打印机都带有一个显示屏，可以帮助您在 UI 中找到重置选项或查找硬件重置按钮。使用时，您在打印机中设置的所有设置，包括Wifi连接，都将被删除。
简单来说，也叫恢复出厂设置。如果找不到，请在OEM网站上查看并找到手册。它应该包含有关如何重置打印机的完整详细信息。
我希望这篇文章很有用，并且您能够解决无线打印机(Printer)无响应的问题。
请注意，不响应(Not Responding)可能有多种含义。对于某些人来说，它可能是网络上不可用的打印机，而对于某些人来说，它可能是真正的打印机问题，打印机无法按预期打印。
Fix Wireless Printer not responding on Windows 11/10
Compared to Wired Printer, Wireless Printer sounds attractive, and since it can be accessed from any device, it adds to the convenience. Most Wifi printers are connected to the Home Network and work as expected, but not every time. Just like Wired Printer, Wireless Printer come with their own set of issues. While you can see them on the network, they don’t print, or when a setting is accessed, it becomes irresponsive. This guide will help you fix issues when the wireless printer is not responding. Knowing these will increase your chances of fixing the printer without calling someone.
Fix Wireless Printer not responding on PC
Follow these suggestions to fix a not-responding Wireless printer on a Windows computer. You need to use an admin account.
- Perform Basic Check
- Restart Printer, PC, and Wifi Router
- Run the Printer Troubleshooter.
- Make printer IP address static.
- Check Router settings.
- Disable VPN connections.
- Check Firewall Settings.
- Change your SSID.
- Uninstall and reinstall printer driver and software.
- Uninstall and reinstall the printer.
- Reset print spooler.
- Reset your printer.
Make sure to download the Printer manual and software to save some time.
1] Perform Basic Check
It’s important to get few things sorted before we assume the printer has a problem. The checks include that the printer is turned on, it’s connected to the same network as your computer, your Wifi is turned on, and no other device is using the printer. All these can be easily checked.
2] Restart Printer, PC, and Wifi Router
Restarting can solve most of all the problems, and make sure you have restarted both of them and not just the printer. It may be a temporary issue that can be ironed out, such as reconnection to the network, a printer bug that was not allowing you to connect to the printer, and so on.
3] Run The Printer Troubleshooter
In Windows 11
- Go to Settings > System > Troubleshoot > Other troubleshooter
- Locate the Printer troubleshooter, and click on the Run button.
In Windows 10
- Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters
- Select Printer, and then click on Run the Troubleshooter
Additionally, you can go to the Printer section and choose to troubleshoot. This method is much faster, but you need to go to Bluetooth & Devices > Printer and scanners, click on the printer in question, and then click on the Run the troubleshooter link. In Windows 10, it is located under Devices.
4] Make The Printer IP Address Static
When devices are connected to the router, they are assigned an IP address. This IP address is dynamic and may change every time the printer connects to the router. While it works most of the time, this dynamic IP can become an issue. It would be best to assign a static, i.e., fixed IP, to the printer.
That said, this can only be done from the Router settings. You will need to find the printer in the connected device list and then set up a static IP. The process will differ from router to router, so make sure to check in the router manual.
Read: How to reset Printer to default factory settings.
5] Check Router Firewall Settings
Now that most of the router has an advanced configuration, you may want to check if the device has been blocked from connecting to the router. It can be the firewall setting or an accidental block.
Login to the Router either through the PC or use the app from your phone. Find the device list or firewall setting and check if any device is marked as blocked. The routers can now figure out the type of device, and you may see a printer icon next to it.
Apart from this, do few small checks as well. If you have changed the router password or updated ISP settings or anything that needs devices to reconnect, remove the Wi-Fi setting in the printer and connect again.
6] WiFi Network Name
This usually happens when you are using a Desktop, have changed the name of WiFi, and your PC works fine over ethernet, but your router goes missing.
When you change the name, then you need to reconnect all the devices again as it’s a new network. Printers are usually neglected or last in the list as they are not frequently used.
That said, it is also possible that you have set up a name that is the same as another SSID, and the printer is not confused because it will not be able to authenticate. In this case, you will have to change the WiFi Network Name to something unique.
7] Disable VPN Connections
When using a VPN, the IP settings change, and the computer may not be a part of the network at all. This will result in the printer not available to the computer. The annoying part is that it might be available in the printer list, but you will not be able to use it.
If you are using VPN software, turn it off. If VPN is set up in Windows, disable it.
7] Check with Security Software
At times your security software might be restricted in excess that it will block access to the printer. You may want to check the Firewall settings and check if any of the incoming network settings are blocked, allowing you to get feedback from the printer.
In Windows, Firewall settings are with the Windows Security system. Check the Firewall notifications and Inbound and Outbound settings in the advanced firewall. Anything that is blocked should catch your attention, followed by verification if it belongs to the printer.
Be aware not to turn on anything that is blocked without understanding it. If you are using a third-party service, you may want to check the settings of that software.
8] Reinstall Printer, its Driver and Software
If there is nothing wrong with the connection, then the last option is to reinstall the printer, the associated driver, and the OEMs software that came along with it.
Go to the Windows Settings Devices section, find the printer, and uninstall it. You will get to see a Remove button when you select it or, it will be next to the printer name.
Once done, remove any related software. Go to Settings > Apps > Apps and Features. Find the software, and then remove it.
Finally, you can now install the printer again. Since it is available on a Network, you should select a Network Printer instead of a local printer option when adding the printer. Once it is added, you can install the OEM software to install the driver and related tools.
9] Reset Print Spooler
Print Spooler service manages all printing jobs and processes. If this get gets stuck, the printer may not respond as expected. It would best to clear or reset the print spooler and start fresh.
Open Run Prompt using Win + R
Type Services, and press the Enter key to launch Services Snap-in
Locate Print spooler service, and stop it.
Minimize the window, and navigate to the following folder using the File Explorer
%WINDIR%\system32\spool\printers
%WINDIR%\system32\spool\PRINTERS
Delete all the files inside it
Open the Services window, and start the Print Spooler service
Make sure it is set to Automatic.
Related: How to connect a Wireless Printer to Windows PC.
10] Reset Your Printer
If nothing else works, it’s time to reset the printer. Most WiFi printers come with a display that can help you find the reset option in the UI or look for a hardware reset button. When used, every setting you had set up in the printer, including the Wifi connection, will be removed.
In simple words, it is also called a factory reset. If you cannot find it, check on the OEM website and locate the manual. It should have full detail on how you can reset the printer.
I hope the post was useful, and you were able to fix the issue around the wireless Printer not responding.
Be aware Not Responding can have multiple meanings. For some, it could be a printer not available on the network, while for some, it could be a genuine printer issue where the printer cannot print as expected.
