(Airplay)对于拥有Apple设备的人来说， (Apple)Airplay是最有用的功能之一。在 Apple(Between Apple)设备之间，它可以无缝运行，但第三方AirPlay设备（例如某些三星电视）(Samsung TVs)可能会更加挑剔。
如果您的 iOS、iPadOS 或 macOS 设备无法将屏幕镜像到您的三星(Samsung)智能电视，您需要执行一些基本的故障排除。为了给您提供必要的背景知识，我们首先概述一下AirPlay以及在一切正常时它应该如何工作。
什么是Airplay以及它是如何(How)工作的？
AirPlay（现为AirPlay 2 ）是(AirPlay 2)Apple开发的一种无线流技术，允许您将音频、视频和其他内容从Apple设备（例如 iPhone、iPad 或Mac）流式传输到兼容的扬声器、电视(TVs)和其他设备。
要使用AirPlay功能，您需要一台支持AirPlay 的(AirPlay)Apple设备以及一台与(Apple)AirPlay兼容的设备（例如智能电视或扬声器系统）。您还需要在两台设备上连接到相同的Wi-Fi网络。AirPlay不使用蓝牙(Bluetooth)。
要启用AirPlay，请打开要从主机设备流式传输的应用程序或内容，然后查找AirPlay图标（通常是一个带有向上三角形的矩形）。选择该图标并选择您想要流式传输到的设备。
然后，内容将从您的Apple设备无线传输到所选设备。您还可以使用iOS和macOS控制中心(Control Center)中的屏幕镜像按钮启动AirPlay。
您的三星(Samsung)电视应显示为AirPlay目标，并且第一次尝试流式传输到它时，您必须输入AirPlay代码。除此之外，它应该是一帆风顺的，但话又说回来，如果你没有AirPlay问题，你就不会阅读这篇文章！
1.确认您的三星(Samsung)电视支持AirPlay(Supports AirPlay)
并非所有三星(Samsung)电视都支持AirPlay。要确认您的三星(Samsung)电视支持AirPlay，您可以检查以下内容：
- 查找电视的型号，然后在线搜索电视的规格。检查电视是否支持AirPlay。
- 在电视的用户手册中
查找有关AirPlay的信息。(AirPlay)
- 在电视上，转到“设置”并查找“连接”或(Settings)“网络”(Network)部分。在此部分中，查找有关Apple AirPlay 设置的(Apple AirPlay Settings)小节。如果电视支持AirPlay，则应在此处列出。
如果您检查了这些来源并且您的电视不支持AirPlay，您可以使用其他流媒体方法（例如Chromecast或(Chromecast)Roku等流媒体设备）将内容流式传输到您的电视。
2.给你的电视更新固件
如果AirPlay无法在您的三星(Samsung)电视上运行，请检查电视的固件并根据需要进行更新。就是这样：
- 在电视上，转到“设置”并查找(Settings)“支持”(Support)或“系统”(System)部分。在本节中，查找有关软件更新的(Software Updates)小节。屏幕应显示电视当前的固件版本。
- 如果电视的固件不是最新的，则可以进行更新。要检查更新，请转至上述软件更新(Software Update)部分，然后按照提示检查更新。
- 如果有可用的操作系统更新，请选择“立即更新”（或类似措辞）并按照提示下载并安装更新。
3.重新启动您的电视和设备
如果AirPlay无法在您的Samsung电视上运行，请尝试重新启动电视和您使用AirPlay 的(AirPlay)设备。就是这样：
- 重新启动电视：将其关闭并从电源插座上拔下插头。等待几分钟，然后重新插入电视并打开。
- 重新启动(Reboot)您的设备：重新启动 iOS 或 iPadOS 设备使用相同的步骤(same steps)。要重新启动Mac，请选择“Apple 按钮”(Apple Button)，然后选择“重新启动”(Restart)。
重新启动电视和设备后，再次尝试使用AirPlay查看问题是否已解决。如果问题仍然存在，您可能需要尝试其他故障排除步骤。
4.检查您的网络状态
如果AirPlay无法在您的三星(Samsung)电视上运行，可能是由于配对设备之间的网络问题造成的。您可以尝试以下一些方法来排除网络连接故障：
- 检查电视和您使用AirPlay 的(AirPlay)设备是否已连接到同一Wi-Fi网络。
- 确保电视和设备都有稳定的Wi-Fi连接。如果电视或设备距离路由器太远，Wi-Fi信号可能会较弱并导致连接问题。
- 尝试重置您的 Wi-Fi 路由器。从电源插座上拔下路由器的插头，等待几分钟，然后重新插入。这可以重置连接并解决任何问题。
- 如果您在 iOS 设备或 macOS 设备上运行防火墙或VPN ，请将其禁用，因为这可能会干扰(VPN)AirPlay。在防火墙选项中，确保您没有选择阻止该设备上的所有传入连接。
5.重置电视的网络设置
如果AirPlay无法在您的三星(Samsung)电视上运行，并且您已尝试其他故障排除步骤但未成功，请尝试重置电视的网络设置。这有助于解决电视连接Wi-Fi网络的任何问题。就是这样：
- 转至三星(Samsung)电视设置(Settings)菜单并查找有关连接或网络(Network)的部分。
- 在此部分中，查找重置或恢复网络设置(Restore Network Settings)的选项。
- 按照提示重置网络设置。这可能需要您在重置后再次输入 Wi-Fi 密码才能恢复网络连接。
请记住(Remember)，重置网络设置还将重置任何其他与网络相关的设置，例如自定义DNS设置或VPN配置。重置后您可能需要重新配置这些设置。
6. 检查是否有来自其他设备的干扰
您家中的其他设备可能会对 Wi-Fi 连接造成干扰，尤其是在 2.4 GHz频段上。您可以尝试以下一些操作：
- 将(Move)电视和通过AirPlay使用的任何其他设备移至离Wi-Fi路由器更近的位置。这有助于改善Wi-Fi信号并防止设备断开连接。
- 关闭(Turn)任何其他可能造成干扰的设备。例如，无绳电话、微波炉和其他电子设备有时会干扰 Wi-Fi 信号。
- 更改路由器上的Wi-Fi频道。(Wi-Fi)不同的Wi-Fi信道可能有不同程度的干扰，因此切换到另一个信道可能会改善Wi-Fi连接。有关如何更改Wi-Fi通道的说明，请参阅路由器的文档。
如果这些步骤都无法解决问题，您可能需要尝试其他故障排除步骤或联系您的互联网服务提供商以获取进一步帮助。您还应该查看我们的网络故障排除提示(network troubleshooting tips)或互联网连接修复(internet connection fixes)。
7. 将电视恢复出厂设置
如果AirPlay(AirPlay)无法使用，则最重要的选择是在电视上执行恢复出厂设置。如何将特定型号的三星电视(Samsung TV)恢复出厂设置的具体细节(Details)会有所不同，因此最好参阅用户手册以获取准确的说明。它通常位于Samsung Smart Hub > Settings > Support>Self Diagnosis > Reset下，但这可能会随着任何型号上的固件更新而改变。
将电视恢复出厂设置将清除您的所有数据和设置，因此在继续操作之前确保备份所有重要信息至关重要。此外，将电视恢复出厂设置的步骤可能会有所不同，具体取决于您的三星(Samsung)电视型号。如果上述步骤不适用于您的电视，您可能需要参阅特定电视型号的用户手册以获取更详细的说明。
8.使用替代的流媒体方法(Streaming Method)
如果您无法使Samsung TV AirPlay正常工作，并且尝试了其他故障排除步骤但没有成功，您可能需要考虑使用替代的流媒体方法。有多种选项可供选择，包括：
- Chromecast：Chromecast是一种流媒体设备，可让您将手机、平板电脑或计算机中的内容流式传输到电视。要使用Chromecast，您需要拥有Chromecast设备和带有与(Chromecast)Chromecast兼容的HDMI端口的电视。
- 流媒体设备：有许多流媒体设备可让您将各种应用程序和服务中的内容流式传输到电视，例如Roku、Amazon Fire Stick和Apple TV。
- 智能电视(TVs)：许多较新的电视(TVs)都具有内置应用程序，可让您直接从互联网流式传输内容，例如Netflix、Hulu和Amazon Prime。检查您的电视是否有这些应用程序以及它们是否提供您想观看的内容。
- HDMI电缆：如果您的电视和设备都有HDMI端口，您可以直接使用HDMI电缆连接它们。这将允许您将内容从设备流式传输到电视，而无需无线连接。您可以使用一些较长的 HDMI 电缆(long HDMI cables)。
请记住(Remember)，每个选项可能有不同的要求，并且可能不适用于所有电视(TVs)或设备。您可能需要进行一些研究来确定哪种方法最适合您的需求。
AirPlay Not Working on Samsung TV? 8 Fixes to Try
Airplaу is one of the most useful features for anyone wіth an Apple device. Between Apple devices, it works sеamlessly, but third-party AirPlay devices like certaіn Samsung TVs can prоve а little more finicky.
If your iOS, iPadOS, or macOS device isn’t screen mirroring to your Samsung smart TV, you’ll need to do some basic troubleshooting. To give you the necessary background, let’s start by outlining AirPlay and how it’s supposed to work when everything is normal.
What Is Airplay and How Does It Work?
AirPlay (now AirPlay 2) is a wireless streaming technology developed by Apple that allows you to stream audio, video, and other content from an Apple device (such as an iPhone, iPad, or Mac) to compatible speakers, TVs, and other devices.
To use AirPlay features, you’ll need an Apple device that supports AirPlay and a device that is compatible with AirPlay (such as a smart TV or speaker system). You’ll also need to connect to the same Wi-Fi network on both devices. AirPlay does not use Bluetooth.
To enable AirPlay, open the app or content you want to stream from your host device, and then look for the AirPlay icon (usually a rectangle with an upward-facing triangle). Select the icon and select the device that you want to stream to.
The content will then be streamed wirelessly from your Apple device to the selected device. You can also use the screen mirroring button in the Control Center of iOS and macOS to initiate AirPlay.
Your Samsung TV should show up as an AirPlay target, and the first time you try to stream to it, you’ll have to enter an AirPlay code. Other than that, it should be smooth sailing, but then again, if you aren’t having AirPlay issues, you wouldn’t be reading this!
1. Confirm Your Samsung TV Supports AirPlay
Not every Samsung TV supports AirPlay. To confirm that your Samsung TV supports AirPlay, you can check the following:
- Look for the TV’s model number and then search online for the TV’s specifications. Check to see if the TV supports AirPlay.
- Look for information on AirPlay in the TV’s user manual.
- On your TV, go to Settings and look for a section on Connections or Network. Within this section, look for a subsection on Apple AirPlay Settings. If the TV has AirPlay support, it should be listed here.
If you’ve checked these sources and your TV does not support AirPlay, you may be able to use other streaming methods, such as a Chromecast or a streaming device like a Roku, to stream content to your TV.
2. Give Your TV a Firmware Update
If AirPlay is not working on your Samsung TV, check the TV’s firmware and update it if necessary. Here’s how:
- On your TV, go to Settings and look for a section on Support or System. Within this section, look for a subsection on Software Updates. The screen should display the TV’s current firmware version.
- If the TV’s firmware is not up to date, it may be possible to update it. To check for updates, go to the Software Update section described above and follow the prompts to check for updates.
- If an operating system update is available, choose “update now” (or similar wording) and follow the prompts to download and install the update.
3. Restart Your TV and Device
If AirPlay is not working on your Samsung TV, try restarting the TV and the device you’re using with AirPlay. Here’s how:
- Restart your TV: Turn it off and unplug it from the power outlet. Wait a few minutes, then plug the TV back in and turn it on.
- Reboot your device: Restarting iOS or iPadOS devices use the same steps. To restart your Mac, select the Apple Button and then Restart.
After restarting the TV and your device, try using AirPlay again to see if the issue has been resolved. If the problem persists, you may need to try other troubleshooting steps.
4. Check Your Network Status
If AirPlay is not working on your Samsung TV, it could be due to network issues between the paired devices. Here are some things you can try to troubleshoot your network connection:
- Check that the TV and the device you’re using with AirPlay are connected to the same Wi-Fi network.
- Ensure that both the TV and the device have a strong Wi-Fi connection. If the TV or device is too far from the router, the Wi-Fi signal may be weak and cause connectivity issues.
- Try resetting your Wi-Fi router. Unplug the router from the power outlet, wait a few minutes, and then plug it back in. This can reset the connection and resolve any issues.
- If you have a firewall or VPN on the iOS device or macOS device running, disable it since this can interfere with AirPlay. In your firewall options, make sure you have not chosen to block all incoming connections on that device.
5. Reset Your TV’s Network Settings
If AirPlay is not working on your Samsung TV and you’ve tried other troubleshooting steps without success, try resetting the TV’s network settings. This can help to resolve any issues with the TV’s connection to the Wi-Fi network. Here’s how:
- Go to the Samsung TV Settings menu and look for a section on Connections or Network.
- Within this section, look for an option to Reset or Restore Network Settings.
- Follow the prompts to reset the network settings. This may require you to enter your Wi-Fi password again after the reset to restore the network connection.
Remember that resetting the network settings will also reset any other network-related settings, such as custom DNS settings or VPN configurations. You may need to reconfigure these settings after the reset.
6. Check for Interference From Other Devices
Other devices in your home may be causing interference with the Wi-Fi connection, especially on the 2.4 GHz band. Here are some things you can try:
- Move the TV and any other devices you use with AirPlay closer to the Wi-Fi router. This can help to improve the Wi-Fi signal and stop the devices from disconnecting.
- Turn off any other devices that may be causing interference. For example, cordless phones, microwave ovens, and other electronic devices can sometimes interfere with Wi-Fi signals.
- Change the Wi-Fi channel on your router. Different Wi-Fi channels can have different levels of interference, so switching to another channel may improve the Wi-Fi connection. Consult your router’s documentation for instructions on how to change the Wi-Fi channel.
If none of these steps help to resolve the issue, you may need to try other troubleshooting steps or contact your internet service provider for further assistance. You should also check out our network troubleshooting tips or internet connection fixes.
7. Factory Reset Your TV
Performing a factory reset on your TV is the nuclear option if AirPlay won’t work. The exact Details of how to factory reset your particular model of Samsung TV will differ in the details, so it’s best to refer to the user manual for precise instructions. It’s usually under Samsung Smart Hub > Settings > Support > Self Diagnosis > Reset, but this can change with firmware updates on any model.
Factory resetting your TV will erase all your data and settings, so it is crucial to ensure that you have backed up any important information before proceeding. Additionally, the steps to factory reset the TV may vary depending on your Samsung TV model. If the above steps do not work for your TV, you may need to refer to the user manual for your specific TV model for more detailed instructions.
8. Use an Alternative Streaming Method
If you can’t get Samsung TV AirPlay working and you’ve tried other troubleshooting steps without success, you may want to consider using an alternative streaming method. There are several options available, including:
- Chromecast: Chromecast is a streaming device that allows you to stream content from your phone, tablet, or computer to your TV. To use Chromecast, you’ll need to have a Chromecast device and a TV with a Chromecast-compatible HDMI port.
- Streaming devices: There are many streaming devices available that allow you to stream content from various apps and services to your TV, such as Roku, Amazon Fire Stick, and Apple TV.
- Smart TVs: Many newer TVs have built-in apps that allow you to stream content directly from the internet, such as Netflix, Hulu, and Amazon Prime. Check to see if your TV has these apps and if they offer the content that you want to watch.
- HDMI cables: If your TV and device both have HDMI ports, you can connect them directly with an HDMI cable. This will allow you to stream content from your device to your TV without a wireless connection. You can get away with some long HDMI cables.
Remember that each option may have different requirements and may not be available on all TVs or devices. You may need to do some research to determine which method is the best fit for your needs.
