当您将 Apple AirPods 重置为出厂默认设置^{(reset your Apple AirPods to factory defaults)}时，您必须先将它们与您的 iPhone、iPad 或 iPod touch 配对，然后才能再次使用它们。但是，如果您的AirPods无法连接怎么办？

在本故障排除指南中，您将了解为什么您的 AirPods、AirPods Pro或AirPods Max在恢复出厂设置后无法重新连接，以及您可以采取哪些措施来解决该问题。

1. 锁定和解锁你的 iPhone

AirPods重置后，您必须打开AirPods 充电盒^{(AirPods Charging Case)}或将AirPods Max从智能盒^{(Smart Case)}中取出，将其放在 iPhone 或 iPad 旁边，然后按照屏幕上的自动提示重新配对。

如果AirPods设置动画未能出现，请按照以下步骤使其弹出。

1. 按下^(Press)iPhone 或 iPad 上的Side/Top按钮以锁定设备。
2. 合上 AirPods的充电盒^{(Charging Case)}或将AirPods Max放入智能盒^{(Smart Case)}中。
3. 解锁您的 iPhone 或 iPad。
4. 打开AirPods 充电盒^{(AirPods Charging Case)}或从智能盒^{(Smart Case)}中取出AirPods Max并将其放在 iOS 或 iPadOS 设备旁边。
5. 等到^(Wait)出现AirPods设置动画。如果是，请轻点“Connect > Announce Calls和通知^{(Notifications)}” （或“自定义”以配置您的AirPods首选项）> “完成”^(Done)。

2.忘记旧的AirPods连接^{(Old AirPods Connection)}

如果您在重置 AirPods 之前没有取消配对，旧的蓝牙^(Bluetooth)配对可能会干扰并阻止它们重新连接。从您的 iPhone 或 iPad 中删除它，然后检查这是否有影响。

1. 打开iPhone 或 iPad 上的“设置”应用程序，然后点按“^(Settings)蓝牙^(Bluetooth)” 。
2. 点击AirPods旁边的信息^(Info)图标。
3. 点击忘记^{(Tap Forget)}此设备^(Device)以从蓝牙^(Bluetooth)设备列表中删除 AirPods。

3.手动配对蓝牙音频设备^{(Bluetooth Audio Device Manually)}

如果AirPods设置动画仍然失败，您必须手动将AirPods与您的 iPhone 或 iPad 配对。要做到这一点：

1. 前往“设置”>“蓝牙”。
2. 打开AirPods 充电盒^{(AirPods Charging Case)}。然后，按住机箱背面的设置按钮。^(Setup)如果您要配对AirPods Max，请将它从盒子中取出并按住噪音控制^{(Noise Control)}按钮。
3. 一旦状态灯闪烁白色， 松开设置^(Setup)或噪音控制按钮。^{(Noise Control)}
4. 如果 AirPods 出现在“其他设备^(Devices)”列表下，请轻点它们。
5. 点击连接到 iPhone/iPad。
6. 按照屏幕上的说明完成配对过程。

4. 为您的 AirPods 充电

尽管重置了 AirPods，但无线耳塞或耳机无法进入配对模式的一个常见原因是电池电量不足。

如果您的 AirPods 充电盒^(Case)或AirPods Max上的状态指示灯呈琥珀色或不亮起，则表示电池寿命很短或没有。

将AirPods 充电盒^{(AirPods Charging Case)}或AirPods Max连接到充电电源至少 15 分钟，然后再试一次。了解如果 AirPods 拒绝充电，^{(fix AirPods if they refuse to charge)}如何修复它们。

5.在 iPhone 上 禁用和启用蓝牙^(Bluetooth)

AirPods 通过蓝牙^(Bluetooth)连接。如果问题仍然存在，请禁用并启用iPhone 或 iPad 上的蓝牙^(Bluetooth)，以解决设备蓝牙^(Bluetooth)模块的小技术故障。

不要使用控制中心中的^{(Control Center)}蓝牙^(Bluetooth)开关。相反，转到Settings > Bluetooth并关闭蓝牙^(Bluetooth)旁边的开关。等待 10^{(Wait 10)}秒钟，然后再次打开它。

6. 重启你的 AirPods

如果问题仍然存在，请尝试重新启动您的 AirPods。为此，只需将它们放入充电^{(Charging Case)}盒内并盖上盖子 10-30 秒。如果您使用的是AirPods Max，请按住噪音控制^{(Noise Control)}按钮，直到状态指示灯呈琥珀色闪烁。

7. 重启你的 iPhone

重新启动您的 iPhone 或 iPad 以消除其他连接问题，这些问题会阻止您在恢复出厂设置后重新连接AirPods 。要做到这一点：

1. 打开“设置”^(Settings)应用程序，然后点按“General > Shutdown” 。
2. 向右滑动电源图标。
3. 等待 30 秒并按住侧边^(Side)按钮，直到您看到Apple标志。

8. 安装最新版本^{(Latest Version)}的 iOS

iPhone 或 iPad 系统软件的持续错误是阻止您配对 AirPods 的另一个原因。安装最新的 iOS 或 iPadOS 更新是解决这个问题的最佳方法。

1. 前往Settings > General > Software Update。
2. 等到^(Wait)您的 iOS 设备连接到Apple服务器。
3. 点击下载^{(Tap Download)}并安装^(Install)以安装可用的更新。

9. 重置iPhone 上的网络^{(Network Settings)}设置^(Your)

重置 iPhone 或 iPad 上的网络设置，以解决因蓝牙^(Bluetooth)设置配置损坏而导致的AirPods连接问题。^(AirPods)重置过程相对简单，除了之前加入的 Wi-Fi 网络和密码外，不会删除数据。

1. 打开“设置”应用。
2. 前往“General > Transfer或重置^(Reset)iPhone”> “重置^(Reset)” 。
3. 点击重置网络设置。
4. 输入您的设备密码。
5. 点击重置以确认。

10. 将AirPods与Apple Watch或Mac配对^(Mac)

尝试将 AirPods 与Apple Watch或Mac配对。如果可行，连接应该通过 iCloud 同步到具有相同Apple ID的其他^{(Apple ID)}Apple设备，并允许您在 iPhone 或 iPad 上使用它们。

将 AirPods 与 Apple Watch 配对

1. 按下^(Press)数码表冠^{(Digital Crown)}并轻点“设置”。
2. 向下滚动并点击蓝牙。
3. 打开AirPods保护套或从保护套中取出AirPods Max。
4. 按住“设置^(Setup)”或“噪音控制^{(Noise Control)}”按钮，直到状态指示灯呈白色闪烁。
5. ^{(Tap AirPods)}在 watchOS蓝牙^(Bluetooth)列表中 点击 AirPods 。

将 AirPods 与 Mac 配对

1. 打开Apple菜单并选择System Preferences/Settings。
2. 选择蓝牙类别。
3. 打开AirPods保护套或从保护套中取出AirPods Max。
4. 按住“设置^(Setup)”或“噪音控制^{(Noise Control)}”按钮，直到状态指示灯呈白色闪烁。
5. 在 macOS蓝牙^(Bluetooth)列表中 选择AirPods旁边的连接按钮以连接它。^(Connect)

联系Apple进行维修^(Repairs)或更换

如果上述修复均无济于事，则配对问题可能是由于您的 AirPods、AirPods Pro或AirPods Max存在硬件缺陷。安排访问 Apple Store^{(Schedule a visit to an Apple Store)}或联系 Apple 支持^{(contact Apple Support)}进行维修。如果AirPods是新的并且在保修期内，您可能有资格获得更换。

AirPods Won’t Connect After Resetting Them? 10 Ways to Fix

When you reset your Apple AirPods to factory defaults, you must pair them with your iPhone, iPad, or iPod touch before you can use them again. But what if your AirPods won’t connect?

In this troubleshooting guide, you’ll learn why your AirPods, AirPods Pro, or AirPods Max won’t reconnect after a factory reset and what you can do to fix the problem.

1. Lock and Unlock Your iPhone

After an AirPods reset, you must open the AirPods Charging Case or take your AirPods Max out of its Smart Case, hold it next to your iPhone or iPad, and work through the automatic onscreen prompts to re-pair it.

If the AirPods setup animation fails to appear, follow these steps to get it to pop up.

1. Press the Side/Top button on your iPhone or iPad to lock the device.
2. Close the Charging Case of your AirPods or put the AirPods Max inside its Smart Case.
3. Unlock your iPhone or iPad.
4. Open the AirPods Charging Case or take your AirPods Max out of its Smart Case and hold it next to your iOS or iPadOS device.
5. Wait until the AirPods setup animation appears. If it does, tap Connect > Announce Calls & Notifications (or Customize to configure your AirPods preferences) > Done.

2. Forget the Old AirPods Connection

If you did not unpair your AirPods before resetting them, the older Bluetooth pairing could interfere and prevent them from reconnecting. Delete it from your iPhone or iPad and check if that makes a difference.

1. Open the Settings app on your iPhone or iPad and tap Bluetooth.
2. Tap the Info icon next to the AirPods.
3. Tap Forget This Device to delete the AirPods from the Bluetooth device list.

3. Pair the Bluetooth Audio Device Manually

If the AirPods setup animation continues to fail, you must pair the AirPods to your iPhone or iPad manually. To do that:

1. Go to Settings > Bluetooth.
2. Open the AirPods Charging Case. Then, press and hold the Setup button on the back of the case. If you’re pairing the AirPods Max, take it out of its case and hold down the Noise Control button.
3. Release the Setup or Noise Control button once the status light flashes white.
4. Tap your AirPods if they appear under the Other Devices list.
5. Tap Connect to iPhone/iPad.
6. Follow the onscreen instructions to complete the pairing process.

4. Charge Your AirPods

Despite resetting your AirPods, a common reason your wireless earbuds or headset won’t kick into pairing mode is a low battery level.

If the status light on your AirPods’ Charging Case or AirPods Max is amber or doesn’t light up, that indicates little or no battery life.

Connect the AirPods Charging Case or AirPods Max to a charging source for at least 15 minutes before you try again. Learn how to fix AirPods if they refuse to charge.

5. Disable and Enable Bluetooth on iPhone

AirPods connect via Bluetooth. If the problem persists, disable and enable Bluetooth on your iPhone or iPad to resolve minor technical glitches with the device’s Bluetooth module.

Do not use the Bluetooth toggle in the Control Center. Instead, go to Settings > Bluetooth and turn off the switch next to Bluetooth. Wait 10 seconds and turn it on again.

6. Restart Your AirPods

If the problem persists, try restarting your AirPods. To do that, just put them inside the Charging Case and close the lid for 10-30 seconds. If you use an AirPods Max, hold the Noise Control button until the status light flashes amber.

7. Restart Your iPhone

Restart your iPhone or iPad to eliminate additional connection issues preventing you from reconnecting the AirPods after a factory reset. To do that:

1. Open the Settings app and tap General > Shutdown.
2. Swipe the Power icon to the right.
3. Wait 30 seconds and hold down the Side button until you see the Apple logo.

8. Install the Latest Version of iOS

Persistent bugs with the iPhone or iPad system software is another reason that stops you from pairing your AirPods. Installing the latest iOS or iPadOS updates is the best way to deal with that.

1. Go to Settings > General > Software Update.
2. Wait until your iOS device connects to the Apple servers.
3. Tap Download and Install to install available updates.

9. Reset the Network Settings on Your iPhone

Reset the network setup on your iPhone or iPad to resolve AirPods connectivity problems that stem from a broken Bluetooth settings configuration. The reset procedure is relatively straightforward and doesn’t erase data except for previously-joined Wi-Fi networks and passwords.

1. Open the Settings app.
2. Go to General > Transfer or Reset iPhone > Reset.
3. Tap Reset Network Settings.
4. Enter your device passcode.
5. Tap Reset to confirm.

10. Pair the AirPods With an Apple Watch or Mac

Try pairing your AirPods with your Apple Watch or Mac. If that works, the connection should sync via iCloud to other Apple devices with the same Apple ID and allow you to use them on your iPhone or iPad.

Pair AirPods With an Apple Watch

1. Press the Digital Crown and tap Settings.
2. Scroll down and tap Bluetooth.
3. Open the AirPods case or take your AirPods Max out of its case.
4. Hold the Setup or Noise Control button until the status light flashes white.
5. Tap AirPods on the watchOS Bluetooth list.

Pair AirPods With a Mac

1. Open the Apple menu and select System Preferences/Settings.
2. Select the Bluetooth category.
3. Open the AirPods case or take your AirPods Max out of its case.
4. Hold the Setup or Noise Control button until the status light flashes white.
5. Select the Connect button next to AirPods on the macOS Bluetooth list to connect to it.

Talk to Apple for Repairs or a Replacement

If none of the fixes above help, the pairing issue is likely due to a hardware defect with your AirPods, AirPods Pro, or AirPods Max. Schedule a visit to an Apple Store or contact Apple Support for repairs. If the AirPods are new and under warranty, you might be eligible for a replacement.

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