无论您使用的是Android还是 iPhone，无法拨打电话都令人非常沮丧——这就是拥有一部手机的全部意义所在。不幸的是，您的Android(Android)智能手机出现通话问题的原因可能有很多。
在本文中，我们将介绍 10 种方法来解决和解决此问题。我们将从最基本的修复开始，然后研究更耗时的解决方案，因此请从顶部开始，然后逐步向下。
1.检查您的网络连接
如果您未连接到蜂窝网络，您将无法拨打电话。您可以在屏幕顶部查看您的网络覆盖范围。如果您不在接收范围内，您可能处于死角或网络中断，因此请尝试移动一下。如果您的移动数据已关闭，请打开“快速设置”(Quick Settings)并点击“移动数据(Mobile Data)”将其重新打开。
您可能与蜂窝网络断开连接的另一个原因是您最近的账单没有通过。如果是这种情况，您很可能会收到一条短信或电子邮件，但有时它会从裂缝中溜走。如果您担心这种情况，请检查您的提供商应用程序或联系您的移动运营商。
2.检查飞行模式没有打开
在飞行模式下，您的移动网络被禁用。这意味着所有来电都将转到语音信箱，您将根本无法拨打电话。要检查飞行模式(Airplane Mode)是否打开，请从屏幕顶部下拉以打开快速设置(Quick Settings)并检查飞行模式(Airplane Mode)（有时是飞行模式(Flight Mode)）是否未突出显示。如果是，请将其关闭。
注意：如果您已连接到 Wi-Fi 网络，您仍然可以通过Facebook Messenger等消息应用程序拨打电话。您还可以通过选择电话(Phone)应用程序并点击右上角的三个点，通过通话设置从您的电话应用程序启用 Wi-Fi 通话。
接下来，选择设置。
3.检查请勿打扰模式(Disturb Mode)未打开
如果您在Android上使用“请勿打扰(Disturb)”并且配置不正确，您可能会在不知不觉中阻止来电。仔细检查(Double-check)“请勿打扰(Disturb)”是否打开，如下所示：
- 打开设置。
- 点击通知。
- 选择请勿打扰。
- 检查它是否已打开。如果是，您可以配置“请勿打扰”(configure Do Not Disturb)，使其仅阻止来自特定应用程序或人员的通知，从而避免阻止所有来电。
注意：如果您没有接听电话，还要检查是否启用了呼叫转移。如果是这样，您的呼叫可能会被转接到另一个电话号码或您的语音信箱。这可以在电话设置中访问，如下所示：选择电话(Phone)应用程序 > 点击三个点 > 选择设置(Settings)。
4.强制退出电话应用程序
如果你不能打电话，电话应用程序可能是罪魁祸首。要检查是否是这种情况，您可以强制它停止并重新启动应用程序。
- 打开设置。
- 点击应用程序。
- 向下滚动并点击电话。
- 选择强制停止。
- 重新启动电话应用程序，看看您现在是否可以拨打电话。
5.重启你的手机
随机(Random)软件故障可能导致您的手机无法拨打电话。有时，只需重启手机即可解决问题。要重新启动手机，请按住电源按钮并按重新启动(Restart)。
6. 检查您的 SIM 卡
如果您刚拿到新手机或SIM卡，则该卡可能插入不正确（或已损坏）。您的运营商也可能出于某种原因将您的SIM卡添加到阻止列表中。(SIM)要检查这一点，请弹出SIM 卡(SIM)并检查它是否正确放置在SIM 卡(SIM)端口中（它应该带有说明）。重新插入后，检查您现在是否可以拨打电话。
如果仍然无法正常工作，请联系您的电话提供商。
7. 检查恶意软件
尽管恶意软件通常不会阻止您的网络连接，但这可能是您无法拨打电话的原因。首先要做的是以安全模式重新启动手机(reboot your phone in Safe Mode)，然后卸载任何可疑应用程序。有关更多信息，请查看我们关于如何从 Android(how to remove malware from Android)手机中删除恶意软件的文章。
8.清除缓存数据
有时，随机软件故障可能会阻止您从Android设备拨打电话。如果是这种情况，清除手机缓存也可以清除故障并使其再次工作。请记住，这不会删除您的联系人或通话记录。
为此：
- 打开设置。
- 选择应用程序。
- 找到电话并选择它。
- 点击存储。
- 点击清除(Tap Clear)缓存和清除(Clear)数据检查以查看您现在是否可以拨打电话。
9.重置网络设置
接下来要尝试的是重置网络设置。这可以解决通过清除缓存未解决的任何与软件相关的问题。
要重置您的网络设置：
- 打开设置。
- 选择一般管理。
- 点击重置。
- 点击重置网络设置。
- 点击重置设置。
- 将出现一个弹出窗口。输入您的PIN进行确认，然后尝试拨打电话。
10. 执行恢复出厂设置
如果没有其他任何工作，最后的手段是恢复出厂设置您的手机。请记住，重置为出厂设置将删除您的所有数据（SD 卡上的数据除外），因此请务必事先备份。
将手机恢复出厂设置：
- 打开设置。
- 选择一般管理。
- 点击恢复出厂数据。
- 点击重置(Tap Reset)并使用您的PIN或指纹确认操作。
- 手机重新启动后，您将必须完成设置过程。最后，检查您是否可以再次拨打电话。
是时候给家里打电话了
希望您可以使用其中一种解决方案来解决Android呼叫问题。但是，如果所有这些解决方案都失败了，而您的电话运营商也帮不上忙，您可能需要进行电话维修。
Android Phone Won’t Make Calls? 10 Ways to Fix
Whether you have an Android or iРhone, being unable to mаke phone сalls is incredibly frustrating — that’s the whole pоint of having a phone. Unfortunately, there are a number of possible reasons why you may be havіng call issues on yоur Android smartphone.
In this article, we’ll cover 10 ways to troubleshoot and fix this issue. We’ll start with the most basic fixes and work into the more time-consuming solutions, so start at the top and work your way down.
1. Check Your Network Connection
If you aren’t connected to the cellular network, you won’t be able to make calls. You can check your network coverage at the top of your screen. If you’re out of reception, you may be in a dead spot or there may be a network outage, so try moving around a bit. If your mobile data is turned off, turn it back on by opening Quick Settings and tapping Mobile Data.
Another reason you may be disconnected from the cellular network is that your most recent bill didn’t go through. Most likely, you’ll receive a text message or email if this is the case, but sometimes it slips through the cracks. If you’re worried this is the case, check your provider app or contact your cellular carrier.
2. Check Airplane Mode Is Not On
In airplane mode, your mobile network is disabled. This means all incoming calls will go to voicemail and you won‘t be able to make outgoing calls at all. To check whether Airplane Mode is on, pull down from the top of the screen to open Quick Settings and check that Airplane Mode (sometimes Flight Mode) isn’t highlighted. If it is, toggle it off.
Note: If you‘re connected to a Wi-Fi network, you will still be able to make calls through messaging apps like Facebook Messenger. You can also enable Wi-Fi calling from your phone app via the call settings by selecting the Phone app and tapping the three dots in the top-right corner.
Next, select Settings.
3. Check Do Not Disturb Mode Is Not On
If you use Do Not Disturb on your Android and have configured it incorrectly, you may be unknowingly blocking incoming calls. Double-check whether Do Not Disturb is turned on as follows:
- Open Settings.
- Tap Notifications.
- Select Do Not Disturb.
- Check whether it’s toggled on. If it is, you can configure Do Not Disturb so that it only blocks notifications from particular apps or people so that you avoid blocking all incoming calls.
Note: If you aren’t receiving calls, also check whether call forwarding is enabled. If it is, your calls may be being forwarded to another phone number or your voicemail. This can be accessed in the phone settings as follows: Select the Phone app > tap the three dots > select Settings.
4. Force Quit the Phone App
If you can’t make calls, the phone app might be to blame. To check whether this is the case, you can force it to stop and restart the app.
- Open Settings.
- Tap Apps.
- Scroll down and tap Phone.
- Select Force stop.
- Reboot the phone app and see if you can now make a call.
5. Restart Your Phone
Random software glitches can cause your phone to be unable to make calls. Sometimes, rebooting your phone is all it takes to fix the issue. To reboot your phone, hold down the power button and press Restart.
6. Check Your SIM Card
If you’ve just got a new phone or SIM card, the card may be inserted incorrectly (or it’s damaged). Your carrier may also have added your SIM card to a blocked list for some reason. To check this, eject the SIM and check that it’s placed in the SIM port correctly (it should have come with instructions). After you’ve reinserted it, check if you can now make calls.
If it still doesn’t work, contact your phone provider.
7. Check for Malware
Although malware won’t usually block your network connection, it’s a possible reason why you can’t make calls. The first thing to do is to reboot your phone in Safe Mode, then uninstall any suspicious apps. For more information, check out our article on how to remove malware from Android phones.
8. Clear Cache Data
Sometimes a random software glitch can prevent you from making calls from your Android device. If this is the case, clearing your phone’s cache can also clear the glitch and get it working again. Keep in mind this will not delete your contacts or call history.
To do so:
- Open Settings.
- Select Apps.
- Find Phone and select it.
- Tap Storage.
- Tap Clear cache and Clear data check to see whether you can now make phone calls.
9. Reset Network Settings
The next thing to try is performing a reset of your network settings. This can solve any software-related problems that weren’t fixed by clearing the cache.
To reset your network settings:
- Open Settings.
- Select General Management.
- Tap Reset.
- Tap Reset network settings.
- Tap Reset settings.
- A pop-up will appear. Enter your PIN to confirm, then try to make a call.
10. Perform a Factory Reset
If nothing else has worked, the last resort is to factory reset your phone. Keep in mind that a reset to factory settings will delete all of your data (except for that which is on your SD card), so make sure to back it up beforehand.
To factory reset your phone:
- Open Settings.
- Select General Management.
- Tap Factory data reset.
- Tap Reset and confirm the action with your PIN or fingerprint.
- Once your phone has restarted, you will have to go through the setup process. Finally, check to see whether you can make calls again.
Time to Phone Home
Hopefully, you can use one of these solutions to fix Android calling problems. However, if all of these solutions fail, and your phone carrier can’t help, you might need to look into phone repairs.
