您是否在使用 AirPods(difficulties using your AirPods for phone calls)在手机或电脑上打电话或录音时遇到困难？您的左侧AirPod是否正常工作，但右侧AirPods无法捕获音频输入，反之亦然？本教程还涵盖了针对移动设备和计算机上
的AirPods麦克风问题的十种可能的故障排除修复程序。
在尝试以下故障排除建议之前，请确保您的 AirPods（不是充电盒）至少有 50% 的电池电量。此外，我们应该提到本指南中的解决方案适用于所有Apple AirPods代/型号。
1.检查您设备的麦克风(Microphone)音量
Windows 和Mac电脑为(Mac)AirPods和其他音频设备提供独立的语音输入（阅读：麦克风）设置。如果您的电脑无法识别来自AirPods的语音输入，请确认音量未静音。
在Windows 11中，进入Settings > System > Sound，在“输入”部分选择您的 AirPods，然后增加输入音量。
在Windows 10中，转到Settings > System > Sound，然后选择您的AirPods作为活动输入设备。接下来，选择设备(Device) 属性(Properties)并使用滑块来增加您的AirPods麦克风输入音量。
转到Mac计算机上的System Preferences > Sound输入(Input)”选项卡。在设备列表中选择您的 AirPods 并增加输入(Input)音量级别/滑块。
2.断开其他蓝牙(Bluetooth)设备
连接到您的手机或计算机的多个蓝牙(Multiple Bluetooth)设备（主要是音频设备）可能会干扰您的 AirPods 麦克风。确保(Make)您的 AirPods 是唯一连接到您的设备的无线设备。拔下(Unplug)或断开其他有线或无线音频输入或输出设备 - 耳机、耳麦、麦克风、耳塞或扬声器。
3.检查应用麦克风访问
如果系统范围或特定应用的麦克风访问被禁用，您的计算机将不会注册来自 AirPods 的语音输入。检查您计算机的隐私设置，并确保您使用的应用程序具有麦克风访问权限。
(Change Microphone Permissions)在Windows中(Windows)更改麦克风权限
在Windows 11中，前往Settings > Privacy和安全”>“麦克风(Microphone)” ，然后打开“麦克风(Microphone)访问”和“让应用程序选择您的麦克风”。
滚动到页面底部并打开让(Let)桌面应用程序访问您的麦克风。
然后，展开“让(Let)桌面应用程序访问您的麦克风”下拉菜单。 确保(Make)需要语音输入的应用可以访问您的 AirPods 麦克风。
如果您使用的是Windows 10电脑，请转到Settings > Privacy > Microphone，然后打开允许(Allow)应用访问您的麦克风。
(Change Microphone Permissions)在 macOS 中
更改麦克风权限
打开System Preferences，选择Security & Privacy，打开Privacy选项卡，然后选择侧边栏上的Microphone。确保(Ensure)为必要的应用程序启用了麦克风访问。
如果取消选择某个应用，请单击左下角的锁定图标，然后使用您的密码或 Touch ID
解锁“安全(Security)和隐私”偏好设置页面。(Privacy)
(Change Microphone Permissions)在 iOS 中
更改麦克风权限
在 iPhone 或 iPad 上打开设置(Settings)应用程序，选择隐私(Privacy)，点击麦克风(Microphone)，然后为您的应用程序启用麦克风访问权限。
4.启用自动麦克风切换
您的 iPhone 或 iPad 可以自动使用每个AirPod上的麦克风进行语音输入。如果您的手机没有在一个AirPod上注册语音输入，请确保启用了自动麦克风切换。将AirPods(AirPods)连接到您的 iPhone 或 iPad，然后按照以下步骤操作。
- 打开设置(Settings)应用程序并选择蓝牙(Bluetooth)。
- 在“我的设备(Devices)”部分，点击 AirPods 旁边的信息图标。
- 滚动(Scroll)浏览AirPods菜单并点击麦克风(Microphone)。
- 选择自动切换 AirPods(Select Automatically Switch AirPods)。
5. 检查应用内麦克风设置(In-App Microphone Settings)
如果您的AirPods无法在语音和视频会议应用程序中使用，请确保您的麦克风未静音。检查通话界面或应用程序的设置并取消选择静音按钮。
通话主持人/主持人也可能已将您静音。如果您在通话中没有找到静音/取消静音按钮，请给主持人发短信以确认您的麦克风已启用语音输入。
6. 清洁你的 AirPods
清洁您的 AirPods 可以让它们变得更响亮(make them louder)，并解决声音或性能问题。AirPods麦克风位于杆底部的金属环下方
。
使用干棉签清除粘在 AirPods 杆底部的污垢或碎屑。无绒布或软毛刷也可以去除 AirPods 上的粘稠物和其他异物。
所有AirPods型号都不防水或防汗。因此，请避免使用尖锐物体或液体（肥皂、水、清洁液等）清洁AirPods。
7.关闭和打开蓝牙
禁用设备的蓝牙(Bluetooth)并在 5-10 秒后将其重新打开。如果您的设备没有自动连接到您的 AirPods，请前往其蓝牙(Bluetooth)设置并手动连接它们。
在Android和 iOS 或 iPadOS 中，前往Settings > Bluetooth并轻点您的 AirPods。
对于Windows，请前往Settings > Bluetooth和设备，然后选择AirPods 下方
的连接按钮。(Connect)
在Mac电脑上转到System Preferences > Bluetooth，右键单击您的 AirPods，然后选择连接(Connect)。
8. 重新连接或重置您的 AirPods
移除 AirPods 并将其重新连接到您的设备会重置其设置并解决连接或声音问题。
重置 AirPods(Reset AirPods)（第 1(Gen 1) 代 – 第 3 代(– Gen 3)）和AirPods Pro
- 将(Place)两个AirPods放回充电盒并合上盖子。等待 30 秒，重新打开充电盒盖并保持打开状态。
- 打开您的 iPhone 或 iPad设置(Settings)应用，然后点击蓝牙(Bluetooth)。
- 点击AirPods 旁边的信息(Info)图标，然后选择页面底部的
忘记(Forget)此设备。(Device)
- (Select Forget Device)在确认弹出窗口中
选择忘记设备。
- 将AirPods靠近您的设备并按住(AirPods)AirPods外壳背面的设置按钮。当状态指示灯呈白色闪烁时松开设置按钮。
重启或重置 AirPods Max
Apple建议您为(Apple)AirPods Max充电几分钟，然后再重新启动或将其重置为出厂默认设置。另外，在重置之前先重启AirPods Max 。充电 10-15 分钟就足够了。
要重新启动您的AirPods Max，请按住Digital Crown和Noise Control按钮 5-10 秒。按住两个按钮，直到靠近充电端口的LED状态灯呈琥珀色闪烁。(LED)重新启动耳机后，如果 AirPods Max 的麦克风仍然无法工作
，请重置您的AirPods Max 。
按住Digital Crown和Noise Control按钮 15 秒，直到状态指示灯呈琥珀色闪烁，然后呈白色闪烁。
(Pair)从头开始将您的 AirPods 与您的设备
配对，然后检查麦克风现在是否可以用于语音输入。
9. 更新您的 AirPods 固件
Apple偶尔会推出固件更新来修复错误并解决性能问题。如果您的AirPods开始出现异常行为，更新耳塞固件可能会解决问题。
AirPods会自动在充电盒和 iPhone 附近安装固件更新。但是，电池电量不足和其他因素可能会阻止固件更新的自动安装。在这种情况下，您需要手动更新您的AirPods 。请参阅我们关于手动检查和更新 AirPods 固件版本(manually checking and updating AirPods’ firmware version)的教程。
10.更新你的手机或电脑
iOS 和 iPadOS 更新还为不同的AirPods型号提供了功能改进和错误修复。如果您使用的是 iPhone 或 iPad，请前往Settings > General > Software Update并为您的设备安装更新。
更新计算机的操作系统也可能会解决蓝牙(Bluetooth)连接问题并安装最新的驱动程序。如果您的AirPods麦克风无法在您的 PC 或Mac上工作，请更新其操作系统并再次检查。
获得技术支持
如果您的AirPods(AirPods)麦克风仍然无法正常工作，请联系Apple 支持(Apple Support)或访问附近的Apple Store 。您的AirPods麦克风可能有故障或损坏。也许它掉到了坚硬的表面上，或者液体进入了麦克风开口。
Apple AirPods Microphone Not Working? Top 10 Ways to Fix
Do you have difficulties using your AirPods for phone calls or audio recording on your phone or computer? Is your left AirPod working correctly, but the right AirPods won’t capture audio input—or vice versa? This tutorial also covers ten possible troubleshooting fixes to AirPods microphone issues on mobile devices and computers.
Before trying the troubleshooting recommendations below, ensure your AirPods (not the charging case) hold at least 50% battery charge. Additionally, we should mention that the solutions in this guide apply to all Apple AirPods generations/models.
1. Check Your Device’s Microphone Volume
Windows and Mac computers have standalone voice input (read: microphone) settings for AirPods and other audio devices. If your computer doesn’t recognize voice input from your AirPods, verify that the volume isn’t muted.
In Windows 11, go to Settings > System > Sound, select your AirPods in the “Input” section, and increase input volume.
In Windows 10, go to Settings > System > Sound and select your AirPods as the active input device. Next, select Device Properties and use the slider to increase your AirPods microphone input volume.
Go to System Preferences > Sound on Mac computers and head to the “Input” tab. Select your AirPods on the list of devices and increase the Input volume level/slider.
2. Disconnect Other Bluetooth Devices
Multiple Bluetooth devices (mainly audio devices) connected to your phone or computer can meddle with your AirPods microphone. Make sure your AirPods are the only wireless device connected to your device. Unplug or disconnect other wired or wireless audio input or output devices—headphones, headsets, microphones, earbuds, or speakers.
3. Check App Microphone Access
Your computer won’t register voice input from your AirPods if system-wide or app-specific microphone access is disabled. Check your computer’s privacy settings and ensure the app you’re using has microphone access.
Change Microphone Permissions in Windows
In Windows 11, head to Settings > Privacy & security > Microphone and toggle on both Microphone access and Let apps choose your microphone.
Scroll to the bottom of the page and toggle on Let desktop apps access your microphone.
Afterward, expand the “Let desktop apps access your microphone” drop-down menu. Make sure apps that require voice input have access to your AirPods mic.
If you have a Windows 10 PC, go to Settings > Privacy > Microphone and toggle on Allow apps to access your microphone.
Change Microphone Permissions in macOS
Open System Preferences, select Security & Privacy, open the Privacy tab, and select Microphone on the sidebar. Ensure microphone access is enabled for the necessary apps.
If an app is deselected, click the lock icon in the bottom-left corner and unlock the Security & Privacy preferences page using your password or Touch ID.
Change Microphone Permissions in iOS
Open the Settings app on your iPhone or iPad, select Privacy, tap Microphone, and enable microphone access for your apps.
4. Enable Automatic Microphone Switching
Your iPhone or iPad can automatically use the microphone on each AirPod for voice input. If your phone doesn’t register voice input on one AirPod, ensure automatic microphone switching is enabled. Connect the AirPods to your iPhone or iPad and follow the steps below.
- Open the Settings app and select Bluetooth.
- In the “My Devices” section, tap the info icon next to your AirPods.
- Scroll through the AirPods menu and tap Microphone.
- Select Automatically Switch AirPods.
5. Check In-App Microphone Settings
If your AirPods don’t work in voice and video-conferencing apps, make sure your microphone isn’t muted. Check the call interface or app’s settings and deselect the mute button.
It’s also possible that the call moderator/host has muted you. If you don’t find a mute/unmute button in a call, text the host to confirm that your microphone is enabled for voice input.
6. Clean Your AirPods
Cleaning your AirPods can make them louder and fix sound or performance issues. The AirPods microphones are located underneath the metal rings at the bottom of the stem.
Use a dry cotton swab to remove grime or debris stuck on the bottom of the AirPods’ stem. Lint-free cloth or soft-bristled brush can also remove gunk and other foreign material from your AirPods.
All AirPods models are not waterproof or sweatproof. So, avoid using sharp objects or liquids (soap, water, cleaning solution, etc.) to clean your AirPods.
7. Turn Bluetooth Off and On
Disable your device’s Bluetooth and turn it back after 5-10 seconds. If your device doesn’t automatically connect to your AirPods, head to its Bluetooth settings and connect them manually.
In Android and iOS or iPadOS, go to Settings > Bluetooth and tap your AirPods.
For Windows, go to Settings > Bluetooth & devices, and select the Connect button below your AirPods.
Go to System Preferences > Bluetooth on Mac computers, right-click your AirPods, and select Connect.
8. Reconnect or Reset Your AirPods
Removing and reconnecting AirPods to your device will reset its settings and resolve connectivity or sound issues.
Reset AirPods (Gen 1 – Gen 3) and AirPods Pro
- Place both AirPods back in the charging case and close the lid. Wait 30 seconds, reopen the charging case lid and keep it open.
- Open your iPhone or iPad Settings app and tap Bluetooth.
- Tap the Info icon next to your AirPods and select Forget This Device at the bottom of the page.
- Select Forget Device on the confirmation pop-up.
- Move the AirPods close to your device and hold the setup button on the back of the AirPods case. Release the setup button when the status light flashes white.
Restart or Reset AirPods Max
Apple recommends charging your AirPods Max for a few minutes before restarting or resetting it to factory default. Also, restart the AirPods Max first before resetting it. A 10-15 minutes charge should be enough.
To restart your AirPods Max, press and hold the Digital Crown and Noise Control button for 5-10 seconds. Keep holding both buttons until the LED status light close to the charging port flashes amber. After restarting the headphones, reset your AirPods Max if its microphones still don’t work.
Press and hold the Digital Crown and Noise Control button for 15 seconds until the status light flashes amber, then white.
Pair your AirPods to your device from scratch and check if the microphone now works for voice input.
9. Update Your AirPods Firmware
Apple occasionally rolls out firmware updates that fix bugs and resolve performance issues. If your AirPods start exhibiting unusual behavior, updating the earbuds’ firmware could fix the problems.
AirPods automatically install firmware updates in the charging case and near your iPhone. However, low battery and other factors can block the automatic installation of firmware updates. In that case, you need to update your AirPods manually. Refer to our tutorial on manually checking and updating AirPods’ firmware version.
10. Update Your Phone or Computer
iOS and iPadOS updates also ship feature improvements and bug fixes for different AirPods models. If you’re using an iPhone or iPad, go to Settings > General > Software Update and install the update for your device.
Updating your computer’s operating system might also fix Bluetooth connectivity issues and install the latest drivers. If your AirPods microphones aren’t working on your PC or Mac, update its operating system and check again.
Get Technical Support
Contact Apple Support or visit a nearby Apple Store if you still can’t get your AirPods microphone to work. Your AirPods microphone may be faulty or damaged. Perhaps it fell against a hard surface, or liquid got into the microphone opening.
