您的Apple ID(Apple ID)在您的 iPhone、iPad 或 iPod touch 设置中是否显示为灰色？发生这种情况时，您将无法管理或注销您的Apple ID。更糟糕的是，它可能会导致iMessage、FaceTime和App Store等(App Store)Apple服务出现问题。
Apple ID变灰的原因有多种。例如，Apple 的服务器可能已关闭，或者屏幕时间(Time)限制或配置文件可能会阻止您管理您的Apple ID。通过(Work)以下建议和解决方案解决iPhone 和 iPad 上
“设置”应用程序中的(Settings)Apple ID变灰问题。
1.检查苹果系统状态
iPhone 上的所有Apple ID管理功能都需要访问Apple服务器。因此，如果您的Apple ID或特定选项显示为灰色，则可能是服务器端问题所致。要检查是否属于这种情况，请访问 Apple 的系统状态页面(visit Apple’s System Status page)。
如果Apple ID类别已关闭（如果是这种情况，您会在其旁边看到一个红点），请等待Apple解决该问题。服务器恢复在线后，
您应该能够访问您的Apple ID 。
2.关闭屏幕时间限制(Time Restriction)
如果您在 iPhone 上设置了“屏幕使用时间”(Screen Time set up on your iPhone)，可能是由于特定限制导致您无法访问Apple ID设置。要检查并禁用它：
- 打开iPhone 上的“设置”应用，然后轻点“屏幕使用(Settings)时间”(Time)。
- 点击内容(Tap Content)和隐私限制(Privacy Restrictions)。
- 向下滚动(Scroll)到允许(Allow) 更改(Changes)部分并点击帐户更改(Account Changes)。
- 输入您的屏幕使用时间(Time)密码（如果您的 iPhone 要求您输入）。
不记得你的屏幕时间(Time)密码？了解(Learn)如何在 iPhone 上重设忘记的屏幕使用时间密码(reset a forgotten Screen Time passcode on iPhone)。
- 如果Account Changes(Account Changes)下的 Don't Allow设置处于活动状态，请将其更改为Allow。
- 反复点击返回(Tap Back)退出主设置(Settings)页面。如果您必须在上一步中进行更改，您的Apple ID不应再变灰。
3.强制退出和重新启动设置(Relaunch Settings)
以下修复要求您强制退出并重新启动“设置”(Settings)应用程序。这可以解决阻止应用程序授予对您的Apple ID或 iCloud 帐户的访问权限的问题。
为此，请从屏幕底部向上滑动。如果您的 iPhone 有主(Home)屏幕按钮，请双击它。App Switcher出现后，找到“设置”(Settings)卡片并将其向上拖出屏幕。
接下来，退出App Switcher并重新打开“设置”(Settings)应用。
4. 重启你的 iPhone
如果强制退出并重新打开“设置”(Settings)应用程序没有帮助，请考虑关闭并重新启动您的 iPhone。通常，设备重启有助于解决各种特定于应用程序的问题。
如果您使用配备面容 ID(Face ID)的 iPhone X 或更新型号的 iPhone ：
- 依次按下并释放音量增大和减小(Down)按钮。
- 按住侧面(Side)按钮，直到出现滑动(Slide)关机屏幕(Off)。
- 向右拖动滑块。
- 等待 30 秒。
- 按住侧边(Side)按钮，直到看到Apple标志。
在 iPhone SE（任何一代）、iPhone 8 或更早的设备型号上，只需按住电源(Power)按钮即可显示滑动(Off)关机(Slide)屏幕(Power) 。然后，关闭设备并重新打开。
5. 检查您的互联网连接
如果您的 iPhone 的蜂窝数据或 Wi-Fi 连接较弱，您可能无法管理Apple ID的各个方面。(Apple ID)解决连接问题的一种快速方法是打开和关闭飞行模式(Airplane Mode)。这有助于重新启动Wi-Fi和蜂窝无线电，解决它们两者的小问题。
为此，请从屏幕右上角向下滑动，然后点击飞行模式(Airplane Mode)图标。一旦它变成橙色，等待 10 秒，然后再次点击它。
如果这没有帮助，请学习其他方法来修复慢速 Wi-Fi(fix a slow Wi-Fi)或移动数据连接(mobile data connection)。
6. 检查你的 iPhone 时钟
不准确的 iPhone 时钟是导致Apple ID(Apple ID)或 iCloud 帐户变灰的另一个原因。要检查这一点，请转到“设置”(Settings)应用
上的“General > Date和时间”。(Time)
如果自动设置(Set Automatically)旁边的开关处于活动状态，但日期、时间和时区似乎不正确，请手动调整 iPhone 的时钟(adjust your iPhone’s clock manually)。
7. 将 iOS 更新到最新(Latest)版本
iPhone 系统软件的过时版本存在严重错误，会导致“设置”等本机应用程序出现故障。同样(Likewise)，新 iOS 版本（例如 iOS 16.0）的早期迭代也存在许多错误、故障和其他问题。安装最新的 iOS 更新可能有助于解决这些问题。
通过“设置”(Settings)应用转到“General > Software Update” 。然后，如果有待处理的更新
，请点击下载(Download)并安装。(Install)
如果您的 iPhone 已注册Apple Beta 软件计划(Apple Beta Software Program)，请了解如何将 iOS 设备切换回公共频道(switch back the iOS device to the Public Channel)。
8.在 iPhone 上
重置网络设置(Reset Network Settings)
由于网络设置配置损坏，您的Apple ID或 iCloud 帐户可能会在 iPhone 或 iPad 的“设置”应用中显示为灰色。(Settings)要解决这个问题：
- 打开“设置”(Settings)应用程序并轻点“General > Transfer或重置(Reset)iPhone”。
- Tap Reset > Reset Network Settings并输入设备密码。
- 点击重置网络设置(Tap Reset Network Settings)进行确认。
重置网络设置后，手动重新加入任何 Wi-Fi 网络（该过程会擦除之前记住的所有网络）或使用蜂窝数据并确认您是否可以毫无问题
地访问Apple ID管理功能。(Apple ID)
9. 重置 iPhone 上的所有设置
如果重置 iPhone 的网络设置无助于解决Apple ID变灰的问题，请考虑接下来重置所有设置。您不会丢失任何数据，但最好在执行此操作之前创建 iCloud 备份(create an iCloud backup)或local Finder (Mac)/iTunes (PC) backup。
要重置 iPhone 上的所有设置，只需重复上述步骤，但选择“重置所有设置”(Reset All Settings)选项。
如果重置所有设置可以解决问题，请不要忘记从头开始设置您的辅助功能(set up your accessibility)、隐私和安全首选项。(privacy, and security preferences)您还必须再次将卡、钥匙和通行证添加到您的 Apple 钱包(add cards, keys, and passes to your Apple Wallet)。
10. 检查配置文件(Configuration Profiles)
如果您使用组织拥有的 iPhone，MDM（移动设备管理）或配置描述文件可能会阻止您访问您的Apple ID或 iCloud 设置。
要进行检查，请转到Settings > General > VPN和设备管理(Device Management)” 。如果列出了配置文件，请不要将其删除。相反，请联系您组织的 IT 部门寻求帮助。
如果您拥有自己的 iPhone，并且认为自己错误地从第三方来源下载并安装了配置描述文件，请随时将其删除。只需(Just)点击删除个人资料(Remove Profile)或删除管理(Remove Management)选项，然后按照屏幕上的所有说明将其删除并解锁与 Apple ID 相关的(Apple ID-related)设置。
Apple ID和 iCloud设置灰显问题已修复(Settings Grayed-Out Issue Fixed)
iPhone 和 iPad 上的功能性 Apple ID(Functional Apple ID)管理功能对于隐私和安全至关重要。希望(Hopefully)本故障排除指南中的指示将帮助您开始重新访问它们。
通常，问题是由于Apple服务器问题或屏幕时间(Time)限制导致您无法更改Apple ID。如果情况并非如此，请继续(Keep)进行其余修复。
如果Apple ID变灰问题仍然存在，请联系 Apple 支持(contact Apple Support)或访问Apple Store，他们应该能够解决问题。
Apple ID or iCloud Greyed Out in Settings? 10 Fixes to Try
Does your Apple ID appear grayed out within your iPhone, iPad, or iPod toυch Settings? When this happens, you cаn’t manage or sign out of your Apple ID. Even worse, it may cauѕe troublе with Applе services lіkе iMessage, FaсeTime, and the App Store.
There are several reasons for a grayed-out Apple ID. For example, Apple’s servers could be down, or there could be a Screen Time restriction or configuration profile preventing you from managing your Apple ID. Work through the suggestions and solutions below to fix Apple ID grayed-out issues in the Settings app on iPhone and iPad.
1. Check Apple System Status
All Apple ID management features on your iPhone require access to the Apple servers. So if your Apple ID or specific options look grayed out, it could be because of a server-side issue. To check if this is the case, visit Apple’s System Status page.
If the Apple ID category is down (you’ll see a red dot next to it if that’s the case), wait until Apple resolves the issue. You should be able to access your Apple ID once the servers return online.
2. Turn Off Screen Time Restriction
If you have Screen Time set up on your iPhone, it’s probably due to a specific restriction that prevents you from accessing your Apple ID settings. To check and disable it:
- Open the Settings app on your iPhone and tap Screen Time.
- Tap Content & Privacy Restrictions.
- Scroll down to the Allow Changes section and tap Account Changes.
- Enter your Screen Time passcode (if your iPhone asks you to).
Can’t remember your Screen Time passcode? Learn how to reset a forgotten Screen Time passcode on iPhone.
- If the Don’t Allow setting under Account Changes is active, change that to Allow.
- Tap Back repeatedly to exit the main Settings page. If you had to make a change in the previous step, your Apple ID shouldn’t be grayed out anymore.
3. Force-Quit and Relaunch Settings
The following fix requires you to force-quit and relaunch the Settings app. That could resolve problems preventing the app from granting access to your Apple ID or iCloud account.
To do that, swipe up from the bottom of the screen. If your iPhone has a Home button, double-click that instead. Once the App Switcher shows up, locate and drag the Settings card up and out of the screen.
Next, exit the App Switcher and re-open the Settings app.
4. Restart Your iPhone
If force-quitting and reopening the Settings app doesn’t help, consider shutting down and restarting your iPhone. Usually, a device reboot helps resolve various app-specific issues.
If you use an iPhone X or newer iPhone model with Face ID:
- Press and release the Volume Up and Down buttons one after the other.
- Press and hold the Side button until the Slide to Power Off screen appears.
- Drag the slider to the right.
- Wait 30 seconds.
- Press and hold the Side button until you see the Apple logo.
On an iPhone SE (any generation), iPhone 8, or older device models, just press and hold the Power button to get the Slide to Power Off screen to show up. Then, turn off the device and turn it back on again.
5. Check Your Internet Connection
You might be unable to manage various aspects of your Apple ID if your iPhone has weak cellular data or a Wi-Fi connection. A quick way to resolve connectivity problems is to toggle Airplane Mode on and off. That helps reboot the Wi-Fi and cellular radios, fixing minor niggles with both of them.
To do that, swipe down from the top right of the screen and tap the Airplane Mode icon. Once it turns orange, wait 10 seconds, and tap it again.
If that doesn’t help, learn other ways to fix a slow Wi-Fi or mobile data connection.
6. Check Your iPhone’s Clock
An inaccurate iPhone clock is another reason for a grayed-out Apple ID or iCloud account. To check this, go to General > Date & Time on the Settings app.
If the switch next to Set Automatically is active, but the date, time, and time zone appear to be incorrect, adjust your iPhone’s clock manually.
7. Update iOS to Its Latest Version
Outdated versions of the iPhone’s system software have severe bugs that cause native apps like Settings to malfunction. Likewise, early iterations of new iOS releases (e.g., iOS 16.0) also come with numerous bugs, glitches, and other issues. Installing the latest iOS updates could help resolve them.
Go to General > Software Update via the Settings app. Then, tap Download and Install if there’s a pending update.
If your iPhone’s enrolled in the Apple Beta Software Program, learn how to switch back the iOS device to the Public Channel.
8. Reset Network Settings on iPhone
Your Apple ID or iCloud account might appear grayed out within the Settings app on your iPhone or iPad because of a broken network settings configuration. To fix that:
- Open the Settings app and tap General > Transfer or Reset iPhone.
- Tap Reset > Reset Network Settings and enter the device passcode.
- Tap Reset Network Settings to confirm.
After the network settings reset, rejoin any Wi-Fi networks manually (the procedure wipes all previously remembered networks) or use cellular data and confirm if you can access your Apple ID management features without issues.
9. Reset All Settings on iPhone
If resetting your iPhone’s network settings did not help fix the Apple ID grayed-out issue, consider resetting all settings next. You won’t lose any data, but it’s best to create an iCloud backup or a local Finder (Mac)/iTunes (PC) backup before you do that.
To reset all settings on your iPhone, just repeat the steps above, but pick the Reset All Settings option.
If an all-settings reset fixes the issue, don’t forget to set up your accessibility, privacy, and security preferences from scratch. You must also add cards, keys, and passes to your Apple Wallet again.
10. Check for Configuration Profiles
If you use an organization-owned iPhone, an MDM (mobile device management) or configuration profile might obstruct you from accessing your Apple ID or iCloud settings.
To check, go to Settings > General > VPN and Device Management. If there’s a profile listed, do not remove it. Instead, reach out to your organization’s IT department for assistance.
If you own your iPhone and believe you mistakenly downloaded and installed a configuration profile from a third-party source, feel free to remove it. Just tap the Remove Profile or Remove Management option and follow all onscreen instructions to remove it and unlock Apple ID-related settings.
Apple ID and iCloud Settings Grayed-Out Issue Fixed
Functional Apple ID management features on the iPhone and iPad are crucial for privacy and security. Hopefully, the pointers in this troubleshooting guide will help you start reaccessing them.
Usually, the problem is due to an issue with the Apple server or a Screen Time restriction barring you from making changes to your Apple ID. Keep working on the rest of the fixes if that’s not the case.
If the Apple ID grayed-out problem persists, contact Apple Support or visit an Apple Store, and they should be able to sort out the problem.
