Apple Watch的最新系统软件更新(system software updates for the Apple Watch)包含许多新增功能、安全性增强和错误修复。如果您想从 watchOS 设备中获得最佳体验,您必须保持最新状态。
然而,Apple Watch更新因在“下载”、“准备”或“验证”阶段完全停止而臭名昭著。当您的Apple Watch卡在更新上时,按照以下解决方案工作可能会让事情再次发生。
1. 等一下
(Apple Watch)与 iPhone 和Mac(Mac)的更新相比,Apple Watch的更新非常小,但它们仍然需要很长的时间才能完成。最好至少等待一个小时,然后再假设最坏的情况。为避免不得不处理冗长的更新时间,请务必在一夜之间安装未来的 watchOS 更新。
如果您尝试在主要的 watchOS 发布后立即更新您的Apple Watch,由于服务器过载,您还会遇到下载速度非常慢的情况。再说一次,保持耐心会有所帮助。
2. 检查 Wi-Fi 和蓝牙状态
您的 iPhone 和Apple Watch必须能够同时访问Wi-Fi和蓝牙(Bluetooth)。否则,watchOS 更新可能会停止或失败。
检查 iPhone 上的 Wi-Fi 和蓝牙状态(Check Wi-Fi & Bluetooth Status on iPhone)
从屏幕右上角向下滑动(如果您使用带Touch ID的 iPhone,则从下向上滑动)打开 iPhone 的控制中心(Control Center)。Wi-Fi和蓝牙(Bluetooth )图标都必须亮起并处于活动状态。如果没有,请打开它们。
在 Apple Watch 上检查 Wi-Fi 和蓝牙设置(Check Wi-Fi & Bluetooth Settings on Apple Watch)
按下 Apple Watch 的Digital Crown并选择Settings。然后,向下滚动并深入了解Wi-Fi和蓝牙(Bluetooth )部分。
确保(Make)Wi-Fi和蓝牙(Bluetooth )旁边的开关处于活动状态。
3. 将 Apple Watch 连接到充电器
在更新过程中,您必须将Apple Watch连接到其磁性充电器。(Apple Watch)它还必须具有至少 50% 或更多的电量。否则,您的 iPhone 的Watch应用将不会启动更新。
4. 将 iPhone 和 Watch 保持在范围内
理想情况下,iPhone 和Apple Watch在更新过程中必须彼此相邻。否则,设备之间的通信问题可能会导致 iPhone 的Watch应用程序下载、准备或验证更新时出现不必要的延迟。
5.强制退出并重新启动手表应用程序(Relaunch Watch App)
强制退出并重新启动 iPhone 上的Watch应用程序是修复卡住的 watchOS 更新的另一种方法。
首先从 iPhone 屏幕底部向上滑动(或在带有Touch ID的 iPhone 上双击Home按钮)以调出App Switcher。然后,点击并按住手表(Watch)卡片并将其拖动到屏幕顶部以强制退出它。
接着点击iPhone主(Home)屏幕上的Watch图标以重新启动Watch应用程序。这应该会提示更新从中断的地方开始。
6.删除(Delete)watchOS更新文件(Update File)并重试(Retry)
部分下载和损坏的 watchOS 系统软件更新文件也可能导致速度下降和其他问题。删除它应该会强制 iPhone 的Watch应用程序从(Watch)Apple服务器重新下载新副本。
在 iPhone 上使用 Watch App 删除更新文件(Delete Update File Using Watch App on iPhone)
打开 iPhone 的Watch应用,然后转到General > Usage > Software Update。
然后,点击删除(Delete)以删除 watchOS 更新文件。
返回常规(General)屏幕并点击软件更新(Software Update)>下载并安装(Download & Install)以重新下载更新。
使用 Apple Watch 删除更新文件(Delete Update File Using Apple Watch)
按下 Apple Watch 的Digital Crown表冠,然后点击Settings > Usage > Software Update。然后,点击删除(Delete)以删除 watchOS 更新文件。
7. 重启 iPhone 和 Apple Watch
如果 watchOS 更新在“下载”、“准备”或“验证”阶段继续卡住,请尝试重新启动 iPhone 和Apple Watch。这有望解决这两种设备中与软件相关的任何小问题。
重启 iPhone(Restart iPhone)
转到设置(Settings)>常规(General),然后选择关机(Shut Down)。然后,将电源(Power)图标向右拖动以关闭 iPhone。
等待(Wait)30 秒并按住侧边(Side)按钮重新启动 iOS 设备。
重启 Apple Watch(Restart Apple Watch)
警告:如果(Warning:)Apple Watch已经开始安装更新,请不要重新启动它。
按住侧边(Side)按钮并将电源(Power)图标向右拖动以关闭Apple Watch。
等待(Wait)30 秒并按住侧边(Side)按钮重新启动 watchOS 设备。
8. 释放 Apple Watch 上的存储空间
存储空间快用完的Apple Watch也可能导致更新卡住,因此请移除一些媒体和应用程序,然后重试。(Apple Watch)这是释放 Apple Watch 存储空间(freeing up storage on the Apple Watch)的完整指南。
9. 更新 iPhone
较新(Newer)版本的 iPhone 系统软件通常会消除已知的错误和与系统相关的冲突,从而阻止设备更新您的Apple Watch。
首先转到Settings > General > Software Update。然后,点击下载并安装(Download and Install)以应用待处理的 iOS 更新。
完成 iPhone 更新后,再次尝试更新Apple Watch。
10.使用 Apple Watch 直接更新(Update Directly Using Apple Watch)
如果您的Apple Watch运行 watchOS 6.0 或更高版本,您可以直接更新它,而无需依赖 iPhone 的Watch应用程序。
首先从Apple Watch(Apple Watch)屏幕底部向上滑动以调出控制中心(Control Center)。然后,点击并按住Wi-Fi图标以连接到可用的 Wi-Fi 网络。
按照此操作转到设置(Settings )>常规(General )>软件更新(Software Update),然后等待Apple Watch扫描可用更新。然后,向下滚动并点击下载并安装(Download and Install)。
确保(Make)在整个更新过程中将Apple Watch连接到充电器。
11. 重置 Apple Watch
将Apple Watch(Apple Watch)重置为出厂默认设置是解决任何损坏的配置或其他卡住 wachOS 更新背后的潜在问题的最终解决方案。该程序会删除所有个人数据,但也会事先为配对的 iPhone 创建备份。
打开 iPhone 的Watch应用,选择所有手表(All Watches),然后点击Apple Watch旁边的信息(Info )图标。然后,轻点“取消配对 Apple Watch(Unpair Apple Watch) ”以备份、取消配对和重置Apple Watch。
如需全面的分步说明,请参阅重置 Apple Watch 的完整指南(complete guide to resetting an Apple Watch)。然后,在将 watchOS 设备重新连接到 iPhone(reconnected the watchOS device to your iPhone)后尝试全新更新。
成功:Apple Watch 更新
上面的修复应该有望让您将Apple Watch更新到最新版本的 watchOS。但是,如果您的Apple Watch继续遇到更新卡住的情况,或者如果它们在安装阶段冻结(因为您的Apple Watch不断显示Apple标志),您必须寻求Apple的帮助。您最好的选择是在最近的 Genius Bar 酒吧预约(book an appointment at the closest Genius Bar)。
Apple Watch Stuck on Update? 11 Ways to Fix
The latest system software updates for the Apple Watch come with many feature additions, security enhancements, and bug fixes. If you want to get the best experience out of your watchOS device, you must keep it up-to-date.
However, Apple Watch updates are notorious for grinding down to a complete halt during the “Downloading,” “Preparing,” or “Verifying” stages. When your Apple Watch gets stuck on updates, working your way through the solutions below should likely get things moving again.
1. Wait It Out
Apple Watch updates are quite tiny compared to those for the iPhone and Mac, but they still take a ridiculously long time to complete. It’s best to wait for at least an hour before assuming the worst. To avoid having to deal with lengthy update times, make it a point to install future watchOS updates overnight.
If you’re attempting to update your Apple Watch right after a major watchOS release, you’ll also experience severely slow download speeds due to server overload. So again, staying patient helps.
2. Check Wi-Fi & Bluetooth Status
Your iPhone and Apple Watch must have access to both Wi-Fi and Bluetooth. If not, watchOS updates can stall or fail.
Check Wi-Fi & Bluetooth Status on iPhone
Open the iPhone’s Control Center by swiping down from the top right of the screen (or from the bottom up if you use an iPhone with Touch ID). Both the Wi-Fi and the Bluetooth icons must be lit up and active. If not, turn them on.
Check Wi-Fi & Bluetooth Settings on Apple Watch
Press the Apple Watch’s Digital Crown and select Settings. Then, scroll down and dive into the Wi-Fi and Bluetooth sections.
Make sure that the switches next to Wi-Fi and Bluetooth are active.
3. Connect Apple Watch to Charger
You must connect your Apple Watch to its magnetic charger during the update procedure. It must also have a charge level of at least 50% or more. If not, your iPhone’s Watch app won’t initiate the update.
4. Keep iPhone and Watch in Range
Ideally, both the iPhone and Apple Watch must be right next to each other during the update procedure. If not, communication issues between the devices can cause unnecessary delays while the iPhone’s Watch app downloads, prepares, or verifies the update.
5. Force-Quit and Relaunch Watch App
Force-quitting and relaunching the Watch app on your iPhone is another way to fix a stuck watchOS update.
Start by swiping up from the bottom of the iPhone’s screen (or double-click the Home button on an iPhone with Touch ID) to bring up the App Switcher. Then, tap and hold the Watch card and drag it to the top of the screen to force-quit it.
Follow by tapping the Watch icon on the Home screen of your iPhone to relaunch the Watch app. That should prompt the update to pick up from where it left off.
6. Delete watchOS Update File and Retry
A partially downloaded and corrupt watchOS system software update file can also result in slowdowns and other issues. Deleting it should force the iPhone’s Watch app to re-download a fresh copy from the Apple servers.
Delete Update File Using Watch App on iPhone
Open the iPhone’s Watch app and go to General > Usage > Software Update.
Then, tap Delete to remove the watchOS update file.
Head back to the General screen and tap Software Update > Download & Install to re-download the update.
Delete Update File Using Apple Watch
Press the Apple Watch’s Digital Crown and tap Settings > Usage > Software Update. Then, tap Delete to remove the watchOS update file.
7. Restart iPhone and Apple Watch
If a watchOS update continues to get stuck during the “Downloading,” “Preparing,” or “Verifying” phases, try restarting your iPhone and Apple Watch. That should hopefully resolve any minor software-related issues in both devices.
Restart iPhone
Go to Settings > General and select Shut Down. Then, drag the Power icon to the right to shut down the iPhone.
Wait for 30 seconds and hold down the Side button to reboot the iOS device.
Restart Apple Watch
Warning: Do not restart the Apple Watch if it’s already begun installing the update.
Hold down the Side button and drag the Power icon to the right to turn off the Apple Watch.
Wait for 30 seconds and hold down the Side button to reboot the watchOS device.
8. Free Up Storage on Apple Watch
An Apple Watch that’s dangerously close to running out of storage can also result in stuck updates, so remove some media and apps and try again. Here’s the complete guide to freeing up storage on the Apple Watch.
9. Update iPhone
Newer versions of the iPhone’s system software usually eliminate known bugs and system-related conflicts preventing the device from updating your Apple Watch.
Start by heading over to Settings > General > Software Update. Then, tap Download and Install to apply pending iOS updates.
Once you’ve finished updating your iPhone, try updating your Apple Watch again.
10. Update Directly Using Apple Watch
If your Apple Watch runs watchOS 6.0 or later, you can update it directly without relying on the iPhone’s Watch app.
Start by swiping up from the bottom of the Apple Watch screen to bring up the Control Center. Then, tap and hold the Wi-Fi icon to connect to an available Wi-Fi network.
Follow this by heading over to Settings > General > Software Update and wait until your Apple Watch scans for available updates. Then, scroll down and tap Download and Install.
Make sure to connect your Apple Watch to its charger for the entirety of the update procedure.
11. Reset Apple Watch
Resetting your Apple Watch to factory defaults is the final fix to resolving any corrupt configurations or other underlying issues behind stuck wachOS updates. The procedure erases all personal data, but it also creates a backup to the paired iPhone beforehand.
Open the iPhone’s Watch app, select All Watches, and tap the Info icon next to your Apple Watch. Then, tap Unpair Apple Watch to back up, unpair, and reset the Apple Watch.
For comprehensive step-by-step instructions, here’s the complete guide to resetting an Apple Watch. Then, attempt a fresh update after you’ve reconnected the watchOS device to your iPhone.
Success: Apple Watch Up-to-Date
The fixes above should’ve hopefully allowed you to update your Apple Watch to the latest version of watchOS. However, if you continue to experience your Apple Watch getting stuck on updates, or if they freeze during the installation phase (as in your Apple Watch displays an Apple logo continuously), you must seek assistance from Apple. Your best option is to book an appointment at the closest Genius Bar.