当您继续使用Apple Watch时，您可能会遇到Digital Crown在按下和旋转时停止响应的情况。或者，它可能无法提供触觉反馈、调用Siri或执行应用程序内交互。这是为什么？
Apple Watch 的数码表冠(Digital Crown)无法正常工作的最可能原因是 watchOS 中的随机故障。值得庆幸的是，系统重启几乎总是可以解决这个问题。或者，可能是Digital Crown下有灰尘。这将需要一些清洁。
有问题的系统软件、过时的应用程序、错误配置的watchOS(Buggy)设置等，也可能导致数码表冠(Digital Crown)无法正常工作。本故障排除指南将教您如何解决Apple 广受欢迎的智能手表上的Digital Crown问题。
1. 重启你的 Apple Watch
让我们从重启Apple Watch开始。这应该可以快速修补与Digital Crown(Digital Crown)相关的软件功能问题。要做到这一点：
- 按住侧面按钮。
- 点击电源(Power)图标并将关闭电源(Power Off)滑块拖动到右侧。
- 等待 30 秒并按住侧边(Side)按钮，直到您看到Apple标志。
2. 强制重启 Apple Watch
如果Apple Watch上的数码表冠(Digital Crown)仍无法正常工作，请考虑强制重启（或硬重置）设备。与传统的重启不同，硬重置会在硬件级别重新启动所有内容，可能会解决更多问题。
为此，请同时按住侧边(Side)按钮和数码表冠(Digital Crown)，直到出现Apple标志。
如果您不能强制重启设备，则数字表冠可能有缺陷。(Digital Crown)但是，我们建议您在得出该结论之前完成以下其他适用的修复。
3. 清洁你的 Apple Watch
如果您的 Apple Watch 的数码表冠(Digital Crown)仍然没有反应，请尝试清除轮子和表壳之间的微小空间中的汗水、污垢和其他物质。由于该设备是防水的，因此最安全的方法是：
- 将Apple Watch放在流有温水的水龙头下。
- 反复按下并旋转数码(Digital Crown)表冠 15-30 秒。
- 使用干燥的无绒布清洁 watchOS 设备。
如果Digital Crown(Digital Crown)开始工作，您必须将水从 Apple Watch 的扬声器中排出。从触摸屏底部向上滑动以调出(Swipe)控制中心(Control Center)，点击防水锁(Water Lock)图标，然后按住数码表冠(Digital Crown)直到设备完成报时。
4. 检查 watchOS 更新
如果Apple Watch上的数码表冠(Digital Crown)可以正常工作但间歇性停止响应，请检查新的 watchOS 更新是否可以永久解决该问题。
为此，请在配对的 iPhone 上打开Watch应用程序，前往“General > Software Update，然后轻点“下载(Download)并安装(Install)” 。然后，将您的Apple Watch放在磁性充电器上以开始更新。
如果更新失败，请确保您的Apple Watch已连接到 Wi-Fi 网络（您可以通过 watchOS控制中心(Control Center)进行检查）并重试。
5. 更新您的 Apple Watch 应用程序
假设您的Apple Watch不会对Digital Crown操作（如滚动）做出反应，而只会在特定应用程序中做出反应。在这种情况下，强制退出并重新启动该应用程序(force-quit and relaunch the app)。如果这不起作用，请将应用程序更新到最新版本。
- 按下(Press)数码表冠(Digital Crown)并轻点App Store图标。
- 向下滚动并点按帐户。
- 点击更新。
- 点击(Tap Update)有问题的应用程序旁边的更新。
如果没有更新
，请在您的 Apple Watch 上(reinstall the app on your Apple Watch)移除并重新安装该应用程序。
6. 检查你的 Siri 设置
如果您在按下数码表冠(Digital Crown)时无法让Siri出现，可能是因为相关设置未激活。要检查，请打开 iPhone 上的Watch应用程序，切换到“我的手表”(My Watch)选项卡，然后轻点“ Siri ” 。然后，打开Press Digital Crown(Press Digital Crown)旁边的开关（如果它处于非活动状态）。
7. 检查数码表冠触感
如果您的Digital Crown不提供触觉反馈，请打开 iPhone 上的Watch应用程序，轻点“声音(Sounds)与触觉”，然后打开“ Crown Haptics ”(Haptics)旁边的开关。
8. 取消与 Apple Watch 的配对
取消配对Apple Watch会将其恢复为出厂默认设置。如果Digital Crown仍然无法正常工作，那可能有助于解决问题。您的 iPhone 会在配对过程中备份您的 watchOS 数据(back up your watchOS data)，因此您可以在再次配对两个设备(pair both devices again)时恢复这些信息。
如果你想继续：
- 打开Watch应用程序并点按所有手表(Watches)。
- (Tap Info)点按watchOS 设备旁边的
信息。
- 轻点“取消配对 Apple Watch”。
如果没有任何反应，请检查设备是否在蓝牙范围内(check if the devices are in Bluetooth range)，然后重试。
9. 清除所有内容和设置
修复拒绝打开的数码表冠的另一种方法是抹掉(Digital Crown)Apple Watch上的所有内容和设置。这会擦除您的 watchOS 设备、重新安装系统软件并解决潜在问题。同样(Again)，您的 iOS 设备会备份您的 watchOS 数据，以便您之后可以恢复所有内容。
- 打开手表应用程序。
- 转到常规 > 重置。
- 轻点“抹掉 Apple Watch 内容(Tap Erase Apple Watch Content)和设置”(Settings)。
您可以在没有数字表冠的情况下使用(Digital Crown)Apple Watch吗？
如果问题是在您的Apple Watch掉落或碰撞到坚硬的表面后出现的，则您所处理的数码表冠(Digital Crown)可能有缺陷。如果上述说明不起作用并且问题出现在整个 watchOS 中，请联系 Apple 支持(contact Apple Support)或将 watchOS 设备带到Genius Bar 天才吧(Genius Bar)进行修复。
同时，你可以在没有Digital Crown(Digital Crown)的情况下继续使用 Apple 的智能手表。您可以轻按以唤醒 Apple Watch 屏幕(tap to wake your Apple Watch screen)，按下侧边(Side)按钮并轻按“所有应用(Apps)”以查看您的应用，然后轻按主屏幕中的“(Home Screen)时钟(Clock)”图标返回表盘。您还可以依靠Hey Siri语音命令打开设备上的任何应用程序。
Apple Watch Digital Crown Not Working? 9 Fixes to Try
As you keep using уour Apple Watch, you might run into instances where the Digital Crown stops respоnding while preѕsing and rotating. Or, it may fail to provide haptiс feedback, invoke Siri, or perform in-app intеractions. Why is that?
The most likely reason your Apple Watch’s Digital Crown isn’t working is because of a random glitch in watchOS. Thankfully, a system reboot resolves that nearly all the time. Or, it could be there’s dirt under the Digital Crown. That will require some cleaning.
Buggy system software, outdated apps, incorrectly configured watchOS settings, etc., can also result in the Digital Crown not working correctly. This troubleshooting guide will teach you how to fix Digital Crown issues on Apple’s popular smartwatch.
1. Restart Your Apple Watch
Let’s begin by restarting the Apple Watch. That should quickly patch software-related functional issues with the Digital Crown. To do that:
- Press and hold the Side button.
- Tap the Power icon and drag the Power Off slider to the right.
- Wait 30 seconds and hold the Side button until you see the Apple logo.
2. Force Restart Apple Watch
If the Digital Crown on your Apple Watch still isn’t working, consider force-restarting (or hard resetting) the device. Unlike a conventional restart, a hard reset reboots everything at the hardware level, potentially fixing even more problems.
To do that, keep pressing the Side button and the Digital Crown simultaneously until the Apple logo appears.
The Digital Crown is likely defective if you can’t force-restart the device. However, we recommend you work through other applicable fixes below before arriving at that conclusion.
3. Clean Your Apple Watch
If your Apple Watch’s Digital Crown remains unresponsive, try cleaning the tiny space between the wheel and the casing of sweat, grime, and other substances. Since the device is water resistant, the safest way to do that is to:
- Hold the Apple Watch under a faucet running lukewarm water.
- Repeatedly press and rotate the Digital Crown for 15-30 seconds.
- Clean your watchOS device with a dry lint-free cloth.
You must eject water from your Apple Watch’s speakers if your Digital Crown begins working. Swipe up from the bottom of the touch screen to bring up the Control Center, tap the Water Lock icon, and press and hold the Digital Crown until the device finishes chiming.
4. Check for watchOS Updates
If the Digital Crown on your Apple Watch works but stops responding intermittently, check if a new watchOS update can permanently address the problem.
To do that, open the Watch app on the paired iPhone, go to General > Software Update, and tap Download & Install. Then, place your Apple Watch on its magnetic charger to begin the update.
If the update fails, ensure your Apple Watch is connected to a Wi-Fi network (you can check that via the watchOS Control Center) and try again.
5. Update Your Apple Watch Apps
Suppose your Apple Watch won’t react to a Digital Crown action (like scrolling) but within a specific app only. In that case, force-quit and relaunch the app. If that doesn’t do anything, update the app to its latest version.
- Press the Digital Crown and tap the App Store icon.
- Scroll down and tap Account.
- Tap Updates.
- Tap Update next to the problematic app.
Remove and reinstall the app on your Apple Watch if there are no updates.
6. Check Your Siri Settings
If you can’t get Siri to show up while pressing the Digital Crown, it’s likely because the relevant setting is inactive. To check, open the Watch app on your iPhone, switch to the My Watch tab, and tap Siri. Then, turn on the switch next to Press Digital Crown if it’s inactive.
7. Check the Digital Crown Haptics
If your Digital Crown won’t provide haptic feedback, open the Watch app on your iPhone, tap Sounds & Haptics, and turn on the switch next to Crown Haptics.
8. Unpair Your Apple Watch
Unpairing your Apple Watch reverts it to factory defaults. If the Digital Crown still isn’t working, that might help patch things up. Your iPhone will back up your watchOS data during the pairing process, so you can restore the information when you pair both devices again.
If you want to go ahead:
- Open the Watch app and tap All Watches.
- Tap Info next to your watchOS device.
- Tap Unpair Apple Watch.
If nothing happens, check if the devices are in Bluetooth range and try again.
9. Erase All Content and Settings
Another way to fix a Digital Crown that refuses to open is to erase all content and settings on your Apple Watch. That wipes your watchOS device, reinstalls the system software, and resolves underlying issues. Again, your iOS device backs up your watchOS data so that you can restore everything after.
- Open the Watch app.
- Go to General > Reset.
- Tap Erase Apple Watch Content and Settings.
Can You Use Your Apple Watch Without the Digital Crown?
If the problem occurred after dropping or bumping your Apple Watch on a hard surface, you might be dealing with a defective Digital Crown. If the instructions above don’t help and the issue occurs throughout watchOS, contact Apple Support or take the watchOS device to a Genius Bar to fix it.
In the meantime, you can continue to use Apple’s smartwatch without the Digital Crown. You can tap to wake your Apple Watch screen, press the Side button and tap All Apps to view your apps and tap the Clock icon within the Home Screen to go back to the watch face. You can also rely on Hey Siri voice commands to open any app on the device.
