Avast Antivirus使用多个名为Core Shields的实时防护罩来实时保护您的计算机免受恶意威胁。但是您仍然需要偶尔依赖Avast用户界面 (UI)。它不仅可以让您对隐藏形式的恶意软件进行密集扫描(perform intensive scans for hidden forms of malware)，还可以让您对防病毒实用程序的工作方式进行配置。
但是，Avast Antivirus UI很少会无法在Windows 10中加载。您可能会看到标有“UI 加载失败”的错误消息。或者，您可能还会看到其他错误，例如“抱歉(Sorry)，我们的屏幕没有加载”和“嗯，这很尴尬”。该错误可能具有重新启动服务(Restart Services)选项，但选择该选项通常无济于事。
由于与Windows 10的远程桌面(Remote Desktop)服务冲突， (Services)Avast UI通常会遇到加载问题。在大多数情况下，重新配置功能应该允许用户界面正确加载。如果没有，您必须求助于更新、修复或重新安装Avast安装。
1.重启远程桌面服务
Avast Antivirus需要远程桌面(Remote Desktop) 服务(Services)才能在Windows 10中运行。如果Avast UI无法显示，您必须更改远程桌面(Remote Desktop) 服务(Services)的默认运行方式。
1. 按Windows + S，键入services，然后选择Open以加载服务(Services )控制台。
2.向下滚动(Scroll)并找到标有远程桌面服务的服务(Remote Desktop Services)。然后，右键单击并选择Properties。
3. 在常规(General )选项卡下，将启动类型(Startup type )设置为自动(Automatic)。然后，选择Start将Service 状态(Service status)设置为Running。
4. 重新启动您的计算机。
5.从系统托盘或开始(Start)菜单加载Avast UI 。
2. 重启 Avast 防病毒服务
Avast还使用专门的后台服务来管理防病毒实用程序及其Core Shields在您的计算机上的运行方式。默认情况下，Avast安装程序将服务设置为自动启动和运行。但是您必须仔细检查并进行任何更改以匹配您在以下步骤中看到的内容。
1. 在 Windows 10 中打开服务(Services )控制台。
2. 找到标有Avast Antivirus的服务。然后，右键单击并选择Properties。
3. 在常规(General )选项卡下，确保启动类型(Startup type )为自动(Automatic)。如果Service 状态(Service status )显示为Stopped，请选择Start按钮以运行该服务。
4. 重新启动您的计算机。
5. 尝试加载Avast Antivirus UI。
3. 更新或修复 Avast
如果上述修复未能修复Avast UI，您应该更新或修复Avast Antivirus。这应该处理问题背后的任何已知错误或损坏的文件。
1. 按Windows + X并选择应用程序和功能(Apps and Features)。
2.在您的计算机上找到(Locate)并选择导致问题的Avast Antivirus产品。(Avast Antivirus)然后，选择卸载(Uninstall)。
3. 选择更新(Update)选项并按照屏幕上的所有说明更新程序。
4. 重新启动计算机并加载Avast UI。
5. 如果您仍然遇到同样的问题，请按照步骤1 - 4进行操作，但在步骤3中选择(3)修复(Repair )选项。
4. 删除并重新安装 Avast
如果更新或修复Avast Antivirus没有帮助，您必须在计算机上重新安装它以修复导致 UI 崩溃的潜在问题。但是，在您这样做之前，您必须删除该程序的所有痕迹。Avast 卸载实用程序(Avast Uninstall Utility)应该可以帮助您做到这一点。
提示：有关完全删除(Tip:)Avast Antivirus的替代方法，请查看有关在 Windows 10 中卸载 Avast Antivirus 的(uninstalling Avast Antivirus in Windows 10)指南。
1. 下载并运行Avast 卸载实用程序(Avast Uninstall Utility)。
2. 选择是以(Yes)安全模式启动 Windows 10。
3.再次选择是确认。(Yes )您的计算机应重新启动并以安全模式(Mode)加载操作系统。Avast 卸载实用程序(Avast Uninstall Utility)应该很快就会自动打开。
4. 选择Avast安装目录和产品。
5. 选择卸载(Uninstall)。
6.选择重新启动计算机(Restart computer)以正常重新启动Windows 10。
7. 下载Avast 安装程序(Avast installer)并运行它以在您的计算机上重新安装反恶意软件实用程序。如果您使用Avast的付费版本，则必须登录该程序以重新进行身份验证。
5.更新Windows 10
如果Avast Antivirus UI继续失败，您必须将Windows 10更新到其最新版本。这最终可能会解决任何与系统相关的问题，阻止程序加载到您的计算机上。
即使Avast工作正常，通过使Windows 10保持最新来修补与安全相关的漏洞和漏洞也是一个好主意。
1. 打开开始(Start )菜单并选择设置(Settings)。
2. 选择更新和安全(Update & Security)。
3. 选择检查更新(Check for updates)并选择下载并安装(Download and install)选项以安装最新的 Windows 10 更新。
如果您在尝试更新Windows 10时遇到任何问题，请按照以下步骤修复 Windows 更新(what you must do to fix Windows Update)。
保护您的计算机
上面的修复应该可以帮助您正确加载Avast UI。如果您在使用防病毒实用程序时不断遇到问题，请考虑切换到其他解决方案。除了稳定性问题， (Stability)Avast 在保护用户隐私方面也没有出色的记录(Avast doesn’t have a stellar track record at preserving user privacy)。这也是您可能希望在别处寻求保护(look for protection elsewhere)的另一个原因。
Avast UI Failed to Load? 5 Ways to Fix
Avast Antivirus uses multiple live shields, dubbed Core Shields, tо protect your compυter against malicious threats in reаl-time. But you still need to rely on the Avaѕt user interfaсe (UI) occasionally. Not only doeѕ it let you perform intensive scans for hidden forms of malware, it also allows you to make configurations to how the antivirus utility works.
Rarely, however, the Avast Antivirus UI can fail to load in Windows 10. You may instead see an error message labeled “UI failed to load.” Or, you may also see other errors such as “Sorry, our screen didn’t load” and “Well, this is embarrassing.” The error might feature a Restart Services option, but selecting that often does nothing.
The Avast UI generally experiences loading issues due to conflicts with Windows 10’s Remote Desktop Services. In most cases, reconfiguring the functionality should allow the user interface to load correctly. If not, you must resort to updating, repairing, or reinstalling the Avast installation.
1. Restart Remote Desktop Services
Avast Antivirus requires Remote Desktop Services to function in Windows 10. If the Avast UI fails to show up, you must change the way Remote Desktop Services functions by default.
1. Press Windows+S, type services, and select Open to load the Services console.
2. Scroll down and locate the service labeled Remote Desktop Services. Then, right-click and select Properties.
3. Under the General tab, set Startup type to Automatic. Then, select Start to set the Service status to Running.
4. Restart your computer.
5. Load the Avast UI from the system tray or the Start menu.
2. Restart Avast Antivirus Service
Avast also uses a dedicated background service to manage how the antivirus utility and its Core Shields function on your computer. By default, the Avast installer sets the service to start and run automatically. But you must double-check and make any changes to match what you see in the steps below.
1. Open the Services console in Windows 10.
2. Locate the service labeled Avast Antivirus. Then, right-click and select Properties.
3. Under the General tab, make sure that the Startup type is Automatic. If the Service status reads as Stopped, select the Start button to run the service.
4. Restart your computer.
5. Try loading the Avast Antivirus UI.
3. Update or Repair Avast
If the fixes above failed to fix the Avast UI, you should update or repair Avast Antivirus. That should take care of any known bugs or corrupted files behind the issue.
1. Press Windows+X and select Apps and Features.
2. Locate and select the Avast Antivirus product causing trouble on your computer. Then, select Uninstall.
3. Pick the Update option and follow all on-screen instructions to update the program.
4. Restart your computer and load the Avast UI.
5. If you still keep running into the same issue, follow steps 1–4 but select the Repair option in step 3.
4. Remove and Reinstall Avast
If updating or repairing Avast Antivirus didn’t help, you must reinstall it on your computer to fix underlying issues that cause the UI to crash. Before you do that, however, you must remove all traces of the program. The Avast Uninstall Utility should help you do that.
Tip: For alternative ways to remove Avast Antivirus completely, check this guide about uninstalling Avast Antivirus in Windows 10.
1. Download and run the Avast Uninstall Utility.
2. Select Yes to boot Windows 10 in Safe Mode.
3. Select Yes again to confirm. Your computer should restart and load the operating system in Safe Mode. The Avast Uninstall Utility should open automatically soon after.
4. Select the Avast installation directory and product.
5. Select Uninstall.
6. Select Restart computer to reboot Windows 10 normally.
7. Download the Avast installer and run it to reinstall the anti-malware utility on your computer. If you use a paid version of Avast, you must sign into the program to re-authenticate it.
5. Update Windows 10
If the Avast Antivirus UI continues to fail, you must update Windows 10 to its latest version. That could end up fixing any system-related issues preventing the program from loading on your computer.
Even if Avast works properly, it’s a good idea to patch out security-related vulnerabilities and loopholes by keeping Windows 10 up-to-date.
1. Open the Start menu and select Settings.
2. Select Update & Security.
3. Select Check for updates and choose the Download and install option to install the latest Windows 10 updates.
If you run into any issues trying to update Windows 10, here’s what you must do to fix Windows Update.
Protect Your Computer
The fixes above should’ve helped you load the Avast UI correctly. If you keep running into issues while using the antivirus utility, consider switching to a different solution. Stability issues aside, Avast doesn’t have a stellar track record at preserving user privacy either. That’s another reason why you may want to look for protection elsewhere.
