Avast防病毒软件已经存在了一段时间,它是适用于 Mac(best antivirus options for Mac)和Windows PC(Windows PCs)的最佳防病毒软件之一,您可以免费下载。虽然它对在线威胁的保护效果很好,但它也有缺陷。
有时Avast 用户界面无法加载(Avast user interface fails to load),或者程序无法打开。以下是Avast(Avast)可能无法打开的原因:
- (Incompatibility)可能导致BSOD错误 的不兼容问题
- 驱动程序与其他应用程序冲突
- 可能已损坏 的损坏的Avast安装(Avast)
- 服务停止正常运行
当 Avast 无法在 Windows 10 上打开时该怎么办(What to Do When Avast Doesn’t Open on Windows 10)
如果您使用的是 Windows 10 PC,则默认情况下您拥有 Windows Defender,但Avast提供以下功能:
- (Advanced)针对病毒或恶意软件的高级防病毒保护
- 额外(Extra)的安全功能,包括浏览器清理、行为防护和远程协助
以下(Below)是您可以在Avast无法在Windows 10中打开时使用的一些修复程序。
更新 Avast 和您 PC 的操作系统(Update Avast and Your PC’s Operating System)
在尝试本指南中的其他解决方案之前,请检查Avast应用程序和您计算机的操作系统是否是最新的。
请按照以下步骤检查您是否正在运行最新版本的Avast防病毒软件:
- 右键单击Avast应用程序图标并选择更新(Update)>程序(Program)。
- 选择检查更新(Check for Updates)并等待程序检查并安装更新。
- 更新完成后会弹出一条状态消息,说明您的应用程序是最新的。(Your application is up to date)
- 重新启动计算机以完成更新。
请务必将Windows 更新(update Windows)到最新的操作系统版本,但如果Avast仍然无法打开,请尝试以下解决方案。
检查 Avast 安装(Check Avast Installation)
如果安装正确,Avast应用程序将出现在 Windows 上的应用程序(Windows)和(Apps)功能列表(Features)中。如果它没有打开,您可能需要验证该应用程序是否已正确安装、激活并且是最新的。
- 右键单击开始(Start)>应用程序和功能(Apps & Features)。
- 如果Avast未出现在“应用程序(Apps)和功能(Features)”列表中,则说明它未正确安装在您的 PC 上,您必须下载并重新安装(download and reinstall)它。
检查您的 Avast 订阅状态(Check Your Avast Subscription Status)
Avast Free Antivirus安装后会自动激活,但可能会在 12 个月后提示您重新激活。
- 右键单击(Right-click)Windows任务栏区域中的Avast图标,然后选择注册(Registration)信息(Information)。
- 在我的订阅(My Subscriptions)屏幕上选择立即(Now)升级。(Upgrade)
- 在Avast Free Antivirus列中,单击选择(Select)。
- 选择新屏幕上的X图标以返回“我的订阅”(My Subscriptions)屏幕。这将激活Avast Free Antivirus另一个 12 个月。
注意(Note):如果您使用的是付费版本的Avast Antivirus,请按照Avast Premium Security或Avast Omni的说明激活您的订阅。
重新启动 Avast 防病毒服务(Restart Avast Antivirus Service)
当Avast未打开时,可能是Avast Antivirus服务阻止程序正常启动。您可以重新启动服务并检查它是否可以解决问题。
- 右键单击开始(Start)>运行(Run)。
- 在“运行”对话框中键入services.msc ,然后按(services.msc)Enter。
- 在“服务(Services)”窗口中找到Avast Antivirus服务,右键单击该服务,然后选择“属性(Properties)” 。
- 检查服务(Service) 状态(status)以查看它是否显示已启动(Started),然后选择停止(Stop)以停止运行。
- 将启动类型(Startup type)选项设置为自动(Automatic)并确认出现的对话框。
- 再次选择启动(Start)以激活Avast服务。
修复 Avast(Repair Avast)
当Avast无法打开或无法正常工作 时,您可以使用Avast 安装向导(Avast Setup wizard )来修复您的Avast安装。(Avast)
修复Avast将修复或替换可能丢失、过时或损坏的程序文件,并重置软件配置。
注意:(Note: )修复Avast可能会保留一些自定义设置并将其他设置恢复为默认设置。
- 关闭 PC 上运行的所有应用程序或防病毒程序,然后右键单击开始(Start)>应用程序和功能(Apps & Features)。
- 从“应用程序和功能”(Apps & Features)屏幕的左侧面板中选择您的Avast版本,选择(Avast)卸载(Uninstall)并再次选择卸载进行确认。(Uninstall )
- 在 Avast 设置向导中选择修复。(Repair)
- 选择是(Yes)确认修复。该过程完成后,选择完成(Done)或在出现提示时选择重新启动计算机。(Restart computer)
重新安装 Avast(Reinstall Avast)
如果问题仍然存在,请使用Avast 卸载实用程序(Avast Uninstall Utility)卸载Avast Antivirus ,因为它会在(Avast Antivirus)Windows 在安全模式下运行时(Windows runs in Safe Mode)从您的 PC中完全删除与Avast关联的所有文件。
- 关闭 PC 上运行的任何应用程序或防病毒软件,然后下载Avast 卸载实用程序(Avast Uninstall Utility)工具。
- 右键单击下载的Avast Uninstall Utility文件并选择Run as administrator。
- 如果Avast Antivirus 清除(Avast Antivirus Clear)对话框提示以安全模式重新启动(restart in Safe Mode),请选择是(Yes)。
- 选择Avast程序文件的位置和要卸载的产品版本,然后选择卸载(Uninstall)。
- 删除过程结束后,选择重新启动计算机(Restart Computer)以完成卸载。
- 现在,重新安装 Avast(reinstall Avast)并尝试再次在您的 PC 上打开该程序。
您还可以通过Windows 开始(Windows Start)菜单 从您的 PC卸载Avast 。
- 出现Avast Antivirus(Avast Antivirus)安装 程序时,右键单击开始(Start)>应用程序和功能(Apps & Features)> Avast Antivirus >卸载(Uninstall )>卸载。(Uninstall)
- 选择是(Yes)确认您的操作。
- 卸载后,选择重新启动计算机(Restart computer)并重新安装 Avast(reinstall Avast)。
让 Avast 再次工作(Get Avast Working Again)
Avast在几乎所有最佳防病毒软件列表中都名列前茅。数百万人使用Avast防病毒软件来阻止威胁,因为它用户友好。
我们希望本指南可以帮助您在计算机上重新打开Avast Antivirus。发表评论,让我们知道哪种解决方案适合您。
Avast Won’t Open on Windows? 6 Ways to Fix
Avаst antivirus has been around for a while and is one of the best antivirus options for Mac and Windows PCs alike that you can download for free. While its protection against online threats works well, it has its flaws.
Sometimes the Avast user interface fails to load, or the program just won’t open. Following are the reasons why Avast may not open:
- Incompatibility issues that may lead to BSOD errors
- Driver conflicts with other apps
- A broken Avast installation that may have been corrupted
- The service stops running properly
What to Do When Avast Doesn’t Open on Windows 10
If you’re using a Windows 10 PC, you have Windows Defender by default, but Avast provides the following:
- Advanced antivirus protection against viruses or malware
- Extra security features, including browser cleaning, behavior shield, and remote assistance
Below are some fixes you can use when Avast doesn’t open in Windows 10.
Update Avast and Your PC’s Operating System
Before trying the other solutions in this guide, check whether the Avast application and your computer’s operating system are up to date.
Follow these steps to check whether you’re running the latest version of Avast antivirus:
- Right-click the Avast app icon and select Update > Program.
- Select Check for Updates and wait while the program checks for and installs updates.
- A status message saying Your application is up to date pops up once the update is complete.
- Restart your computer to complete the update.
Be sure to update Windows to the latest OS version, but if Avast still doesn’t open, try the solutions below.
Check Avast Installation
If properly installed, the Avast app will appear in the list of Apps and Features on Windows. If it’s not opening, you may need to verify that the app is properly installed, activated, and up to date.
- Right-click Start > Apps & Features.
- If Avast doesn’t appear in the Apps & Features list, it’s not installed correctly on your PC, and you’ll have to download and reinstall it.
Check Your Avast Subscription Status
The Avast Free Antivirus activates automatically after installation, but you may be prompted to reactivate it after 12 months.
- Right-click the Avast icon in the Windows taskbar area and select Registration Information.
- Select Upgrade Now on the My Subscriptions screen.
- In the Avast Free Antivirus column, click Select.
- Select the X icon on the new screen to go back to the My Subscriptions screen. This activates Avast Free Antivirus for another 12 months.
Note: If you’re using a paid version of Avast Antivirus, follow the instructions for Avast Premium Security or Avast Omni to activate your subscription.
Restart Avast Antivirus Service
When Avast doesn’t open, it could be that the Avast Antivirus service is preventing the program from starting up properly. You can restart the service and check whether it resolves the problem.
- Right-click Start > Run.
- Type services.msc in the Run dialog box and press Enter.
- Find Avast Antivirus service in the Services window, right-click the service, and select Properties.
- Check the Service status to see if it says Started and select Stop to stop it from running.
- Set the Startup type option to Automatic and confirm the dialog box that appears.
- Select Start again to activate the Avast service.
Repair Avast
You can use the Avast Setup wizard to repair your Avast installation when Avast doesn’t open or work properly.
Repairing Avast will fix or replace program files that may be missing, outdated or corrupted, and reset the software configuration.
Note: Repairing Avast may preserve some customized settings and return other settings to default.
- Close any apps or antivirus programs running on your PC and then right-click Start > Apps & Features.
- Select your version of Avast from the left panel in the Apps & Features screen, select Uninstall and select Uninstall again to confirm.
- Select Repair in the Avast Setup wizard.
- Select Yes to confirm the repair. Once the process is complete, select Done or select Restart computer if prompted.
Reinstall Avast
If the issue persists, use the Avast Uninstall Utility to uninstall Avast Antivirus as it completely removes all files associated with Avast from your PC while Windows runs in Safe Mode.
- Close any app or antivirus running on your PC, and then download the Avast Uninstall Utility tool.
- Right-click the downloaded Avast Uninstall Utility file and select Run as administrator.
- If prompted by the Avast Antivirus Clear dialog to restart in Safe Mode, select Yes.
- Select the location of Avast program files and the product edition to uninstall, and then select Uninstall.
- Once the removal process ends, select Restart Computer to complete the uninstallation.
- Now, reinstall Avast and try opening the program on your PC again.
You can also uninstall Avast from your PC via the Windows Start menu.
- Right-click Start > Apps & Features > Avast Antivirus > Uninstall > Uninstall when the Avast Antivirus setup appears.
- Select Yes to confirm your action.
- Once uninstalled, select Restart computer and reinstall Avast.
Get Avast Working Again
Avast ranks high in almost every list of best antivirus software. Millions of people use the Avast antivirus software to block threats as it’s user-friendly.
We hope this guide helped you reopen Avast Antivirus on your computer. Leave a comment and let us know which solution worked for you.