GoPro是一种流行的小型相机，主要用于冒险摄影。GoPro摄像机因其多功能性而被广泛使用，并且可以安装在任何地方。如果您的相机上有一堆GoPro素材想要查看、编辑并与您的朋友分享，您需要先将其传输到计算机。但是，当您通过USB连接(USB)GoPro相机时，计算机可能无法检测到相机。
(GoPro)插入USB 端口时无法识别(USB Port)GoPro相机
当您使用USB电缆将相机连接到计算机时，系统有时无法识别您的相机并抛出错误消息。即使您的计算机能够识别相机，它也可能无法显示您想要从相机导入到计算机的文件。幸运的是，很少有故障排除想法可以帮助您解决问题。
以下解决方案可能有助于解决问题
- 检查电缆连接
- 运行硬件(Hardware)和设备的疑难解答
- 更换 USB 数据线
- 将相机连接到不同的USB端口
- 重新安装USB(USB)控制器的驱动程序
- 更改 USB 根集线器属性
- 检查 SD 卡与计算机的兼容性
在本文中，我们将引导您完成所有可能帮助您解决问题的解决方案。
1]检查电缆连接(1] Check the cable connection)
如果您的系统在插入USB(USB)电缆时无法识别相机，首先您要做的就是检查是否有任何地方的连接松动。将USB(USB)数据线重新插入计算机和相机，使USB两端都牢固插入。为确保正确连接到计算机，请确保您的相机已打开电源并在 GoPro 的LCD屏幕上显示USB符号。如果问题仍然存在，请重新启动系统并将USB电缆重新连接到相机和计算机。如果重新插入USB电缆不能解决问题，请继续阅读，因为问题可能是其他问题。
2]运行硬件和设备的疑难解答(2] Run the troubleshooter for Hardware and Devices)
将您的GoPro摄像机连接到计算机。导航到设置(Settings)并选择更新和安全。( Update and Security.)
从菜单中选择疑难解答(Troubleshoot)并导航到硬件和设备。(Hardware and Devices)
单击运行疑难解答( Run the troubleshooter)按钮。
如果系统检测到问题，请单击(Click) 应用此修复(Apply this Fix)解决问题。
3]更换USB电缆(3] Replace the USB cable)
当您使用GoPro USB电缆将相机连接到计算机时，请确保您在相机的前显示屏上看到USB徽标。(USB)如果您看不到USB徽标，请尝试使用其他USB电缆将您的GoPro摄像机连接到计算机。(GoPro)
4]将相机连接到不同的USB端口(4] Connect the camera to a different USB port)
如果您在计算机的GoPro应用中看不到(GoPro)GoPro文件，请尝试将相机的USB数据线连接到另一个USB端口。有时，如果与 USB 端口相关的硬件问题，(USB)您的系统很可能无法识别USB端口。如果将相机插入备用USB端口可以识别您的相机，则应该是系统的USB插槽有问题。
5]重新安装USB控制器的驱动程序(5] Reinstall the drivers for USB controllers)
- 打开控制面板(Control Panel)并导航到设备管理器(Device Manager)
- 选择和扩展通用串行总线(Universal Serial Bus)控制器
- 右键单击每个USB控制器，然后从菜单中单击卸载设备。(Uninstall Device)
完成后，重新启动Windows以重新安装所有驱动程序的控制器
6]更改USB Root集线器属性(6] Change USB Root hub Properties)
打开控制面板并导航到设备管理器。(Device Manager.)
扩展通用串行总线控制器( Universal Serial Bus Controllers)
右键单击USB 根集线器(USB Root Hub)，然后从下拉菜单中选择属性。( Properties)
在USB 根集线器属性(USB Root Hub Properties)窗口中，导航(Navigate)到电源管理(Power Management)
取消选中允许计算机关闭此设备以节省电源(Allow the computer to turn off this device to save power)选项。(Allow the computer to turn off this device to save power.)
单击确定( OK)以应用更改并重新启动计算机。
7]检查SD卡与计算机的兼容性(7] Check the compatibility of SD card with a computer)
当您通过USB数据线将相机连接到计算机时，请确保您已将 SD 卡插入相机，以便计算机识别连接。如果以上解决方案都不能解决问题，则可能存在与 SD 卡与计算机的兼容性有关的问题。尝试使用不同的 SD 读卡器或单独的 SD 卡插槽与计算机连接。如果这没有帮助，请备份读取器中的所有文件并重新格式化 SD 卡，看看这是否有助于您的计算机识别相机。
如果您对上述任何解决方案都没有运气，那么相机本身就有可能出现故障。(If you have no luck with any of the above solutions then there is a possibility of fault with the camera itself.)
相关阅读(Related read)：GoPro 的桌面版 Quik 应用无法识别相机(Camera is not recognized on GoPro’s Quik app for desktop)。
GoPro Camera is not recognized when plugged into USB Port
GoPro is a popular small-sized camera used mainly for adventure photography. GoPro camera is widely used for its versatility and can be mounted anywhere. If you have a bunch of GoPro footages on your camera which you want to view, edit and share it with your friends, you need to first transfer it to the computer. However, there might be a case wherein the computer may fail to detect the camera when you connect the GoPro camera via USB.
GoPro camera is not recognized when plugged into USB Port
When you connect your camera to a computer using USB cable, the system sometimes fails to recognize your camera and throws an error message. Even if the camera is recognized by your computer, it may fail to show files that you want to import from the camera to the computer. Fortunately, there are few troubleshooting ideas that might help you fix the problem.
The following solution might help to resolve the issue
- Check the cable connection
- Run the troubleshooter for Hardware and Devices
- Replace USB cable
- Connect the camera to a different USB port
- Reinstall drivers for USB controllers
- Change the USB Root Hub Properties
- Check the compatibility of SD card with a computer
In this article, we step you through all the solutions that might help you to fix the issue.
1] Check the cable connection
If your system fails to recognize the camera when plugged with a USB cable, first and foremost thing you have to do is to check if there is a loose connection anywhere. Reinsert the USB cable into computer and camera such that both the USB ends are securely inserted. To ensure proper connection to the computer, make sure that your camera is powered on and displays the USB symbol on the GoPro’s LCD screen. If the problem persists, restart the system and reconnect the USB cable into a camera and computer. If reinserting the USB cable doesn’t resolve the issue, keep reading further as the problem could be something else.
2] Run the troubleshooter for Hardware and Devices
Connect your GoPro camera to the computer. Navigate to Settings and select Update and Security.
Select Troubleshoot and Navigate to Hardware and Devices from the menu.
Click Run the troubleshooter button.
If the system detects problems, Click Apply this Fix to resolve the issue.
3] Replace the USB cable
When you connect your camera to the computer, using a GoPro USB cable, make sure that you see USB logo on the front display of a camera. If you are not able to see a USB logo, try connecting your GoPro camera to the computer using a different USB cable.
4] Connect the camera to a different USB port
If you don’t see GoPro files in the GoPro app of your computer, try connecting your camera’s USB cable to another USB port. Sometimes its quite possible that your system won’t recognize USB port if there is a hardware problem associated with that USB port. If plugging the camera to an alternative USB port recognizes your camera then it should be the problem with your system’s USB slot.
5] Reinstall the drivers for USB controllers
- Open Control Panel and navigate to Device Manager
- Select and expand Universal Serial Bus controllers
- Right click on each USB controllers and click Uninstall Device from the menu.
Once done, restart Windows to reinstall all the driver’s controllers
6] Change USB Root hub Properties
Open Control Panel and navigate to Device Manager.
Expand Universal Serial Bus Controllers
Right-click on USB Root Hub and select Properties from the drop-down menu.
In the USB Root Hub Properties window, Navigate to Power Management
Uncheck the option Allow the computer to turn off this device to save power.
Click OK to apply the changes and restart the computer.
7] Check the compatibility of SD card with a computer
When you connect your camera to the computer via USB cable, make sure that you have an SD card inserted into the camera for the computer to recognize the connection. If the above solutions don’t help to resolve the problem, then there might be issues related to the compatibility of SD card with computer. Try using a different SD card reader or a separate SD card slot to connect with computer. If this doesn’t help, backup all your files from the reader and reformat the SD card to see if this helps your computer to recognize the camera.
If you have no luck with any of the above solutions then there is a possibility of fault with the camera itself.
Related read: Camera is not recognized on GoPro’s Quik app for desktop.
