微软^(Microsoft)安装了家庭安全^{(Family Safety)}功能，以多种方式限制未成年用户的使用，包括限制他们在系统上花费的时间。如果您注意到屏幕时间限制功能在^{(Screen Time Limits)}Windows 11/10 PC 或 Xbox One上不起作用，那么您可能会对这篇文章感兴趣。在这篇文章中，我们将概述您可以采取的解决问题的措施。

要详细了解您孩子在每台设备上花费的总时间，“ 屏幕时间^{(Screen time)}”部分会显示您的孩子在一周内使用设备的时间和时长。您将看到他们每天在设备上花费的总时间列表，以及他们在整个一周内在每台设备上花费的时间。

要调整您孩子的屏幕时间限制，请访问Microsoft Family。

在 Xbox 和Windows设备上为您的孩子设置屏幕时间限制：

1. 前往您的家人群组
2. 找到您孩子的姓名并选择屏幕^(Screen)时间。
3. 一起或单独设置^(Set)设备的计划。

屏幕时间限制^{(Time Limits)}不适用于 PC 或 Xbox

如果您设置了屏幕时间，但发现屏幕时间限制^{(Screen Time Limits)}功能未按预期工作，您可以尝试以下几件事： 

1. 设置一个时间表
2. 更新 Windows 10
3. 重新启动您的设备
4. 登入
5. 将其保存在家庭组中。

1]设置一个时间表

通过最新的 Windows 10 更新，您可以设置一个适用于您孩子的所有设备的计划。这意味着，如果您每天给他们五个小时，他们将有五个小时在Xbox One和Windows 10设备之间使用。否则，时间会被单独跟踪，因此一小时的屏幕时间意味着每台设备一小时。

2]更新Windows

选择开始 > 设置 > 更新和安全 > Windows 更新 > 检查更新^{(Check for updates)} 并安装任何可用的更新。

3]重新启动您的设备

选择开始 > 电源 > 重新启动。

4] 登录

确保^(Make)您的孩子在其设备上使用其Microsoft帐户登录。如果是，您可以检查以确保他们的帐户正在正常同步。

选择开始 > 设置 >帐户^(Accounts)，然后按照提示验证他们的帐户。

5]将其保存在家庭组中

Microsoft家庭以外的帐户不受您设置的屏幕时间限制。

要防止孩子创建新帐户，请在您的 Xbox 上执行以下操作：

• 按Xbox 按钮。
• 选择系统 > 设置 > 系统 > 退出内容限制。
• 创建访客密钥并关闭让人们下载和创建新帐户。^{(Let people download & make new accounts.)}

从现在开始，您将需要一个访客密钥来添加新帐户。

阅读^(Read)：如何在 Windows 11 中设置和使用家长控制。

高级故障排除 - 屏幕时间限制^{(Advanced Troubleshooting – Screen Time Limits)}不起作用

如果家庭帐户^{(Family Account)}屏幕时间限制仍然无法在您的系统上运行，您可以尝试以下其他方法：

1. 使用正确的用户帐户控制^{(User Account Control)}和系统设置。
2. 删除家长控制设置。
3. 验证孩子的帐户并激活它。
4. 更改用户的帐户类型。
5. 创建一个新的子用户帐户。
6. 从组策略编辑器^{(Group Policy Editor)}禁用节电模式。
7. 从注册表编辑器^{(Registry Editor)}禁用电池保护模式。

阅读以下部分以获取有关修复家庭帐户^{(Family Account)}屏幕时间限制问题的深入指南。

1]使用^(Use)正确的用户帐户控制^{(User Account Control)}和系统设置

Microsoft 家庭安全与用户帐户控制 (UAC)^{(User Account Control (UAC))}一起使用。家庭安全^{(Family Safety)}需要正确配置UAC以防止错误。让我们看看如何配置UAC以与Family Safety一起使用。

首先启动Change User Account Control Settings。您可以通过在“开始^(Start)”菜单中搜索并选择选项来执行此操作。在这里，将滑块一直向上拖动到 始终通知^{(Always notify)}并点击 确定^(OK)按钮以保存您的设置。

接下来，再次单击开始^(Start)菜单，搜索并打开 诊断和反馈设置^{(Diagnostics & feedback settings)}。单击 Windows 的下拉菜单应在反馈频率^{(Feedback frequency )}下询问我的反馈^{(Windows should ask for my feedback)}并将其更改为从不^(Never)。

转到 诊断和使用数据，然后从^{(Diagnostic and usage data)}将您的设备数据发送到 Microsoft^{(Send your device data to Microsoft)}的下拉菜单中选择 增强^(Enhanced)（或完整） 。

接下来，返回开始^(Start)菜单并搜索Reputation-based protection。从结果中选择^(Select)基于信誉的保护，然后 打开此页面上每个选项的开关。^(on)

再次按^(Press)Windows键并搜索 后台应用程序^{(background apps)}。从结果中单击 后台应用程序。^{(Background apps)}在打开的屏幕上，找到 Microsoft Edge并单击旁边的开关将其打开。这允许Edge在后台运行。

最后，重新启动计算机，问题现在应该消失了。如果它仍然存在，请继续尝试下面的下一个解决方案。

2]删除^(Remove)家长控制设置

打开您的 Internet 浏览器并访问您的 Microsoft 帐户页面^{(your Microsoft account page)}。在这里，单击 家庭^(Family)磁贴。

接下来，选择一个时间段^{(Time Slot)}并点击 删除^(Remove)按钮。对有问题的帐户上的所有时间段执行相同的操作并删除所有时间段。删除所有时间段后，关闭浏览器并重新启动计算机系统。

当 PC 重新启动时，返回并重新添加您删除的时间段。在此之后，再次重新启动机器，家庭帐户^{(Family Account)}屏幕时间限制现在将起作用。

3]验证^(Verify)孩子的帐户并激活它

家庭帐户^{(Family Account)}屏幕时间限制不适用于儿童帐户的一个常见原因是您尚未激活或验证它。如果您不确定如何执行这些操作，请按照以下指南操作：

按 Windows key + I 组合键打开Windows 设置^{(Windows Settings)}。在这里，转到 帐户^(Accounts)，然后转到 左侧面板上的您的信息。^{(Your info)}

接下来，选择 右侧区域的验证 选项并继续在新窗口中打开的过程。^(Verify )您必须使用与该帐户关联的电话号码或电子邮件地址来验证您的帐户。

或者，如果您没有看到“ 验证^(Verify)”链接，您将 在“电子邮件和帐户”^{(Email & Accounts )}选项卡下看到“修复 ^(Fix )”选项。使用此选项来解决您的帐户问题。

上述步骤应该可以解决您在家庭^(Family)帐户方面遇到的任何问题。一些用户抱怨验证他们的帐户对他们不起作用。如果验证也不能解决您的问题，您必须激活该帐户。

返回 您的信息^{(Your info)}选项卡并选择 管理我的 Microsoft 帐户^{(Manage my Microsoft account)}选项。这将打开您的互联网浏览器。单击^(Click)登录^{(Sign in)}并输入您的Microsoft 凭据^(Microsoft)以登录您的帐户。

您现在必须输入您的信用卡信息并支付 50 美分^{(50 cents)}才能激活儿童帐户。此时，家庭安全屏幕时间^{(Family Safety Screen Time)}验证应该可以完美运行。

4]更改用户的帐户类型

如果家庭屏幕时间限制^{(Family Screen Time Limits)}由于不适用于管理帐户而可能不起作用，则孩子的帐户具有管理员性质。如果子帐户是管理帐户，您必须将其更改为标准帐户才能使家庭屏幕时间限制^{(Family Screen Time Limitations)}起作用。如果该帐户是 Active Directory 帐户，则必须创建一个新帐户。

为此，您必须以管理员身份登录孩子的系统。接下来，右键单击开始菜单^{(Start menu)}按钮并选择 计算机管理^{(Computer Management)}。

之后，展开 本地用户和组^{(Local Users and Groups)}，然后从子帐户的右侧区域选择 用户。^(Users)选择“ 属性^(Properties)”选项并转到“ 成员”^{(Member of )}选项卡。单击 管理员^{(Administrator)}并选择 删除 ^(Remove )选项。对选项卡中的所有^(all)用户组执行相同操作。

接下来，单击 屏幕底部的 Add选项，然后单击^(Add)Advanced。点击左侧窗格中的 Find Now按钮，然后双击 Guest^(Guests)。之后，点击 Ok按钮并对 用户^(Users)组执行相同的操作。

最后，单击 应用 ^(Apply )和 确定^(OK)按钮并重新启动孩子的计算机。

5]创建一个新的儿童用户帐户

转到孩子的计算机并按照本文中的步骤创建一个新的本地用户帐户^{(this article to create a new local user account)}。确保该帐户不是管理员组而是标准帐户。使用您刚刚创建的本地用户帐户登录计算机。^(Log)

接下来，按 Windows key + I组合键启动Windows 设置^{(Windows Settings)}并转到 Accounts。切换到 左侧面板上的“您的帐户”选项卡，然后单击“^{(Your Account )}使用 Microsoft 帐户登录”^{(Sign in with a Microsoft account instead)}链接。

最后，使用孩子的帐户详细信息登录并确认家庭安全时间^{(Family Safety Time)}限制现已固定并正常运行。

6]从组策略编辑器^{(Group Policy Editor)}中禁用节电模式

Windows 上的电池保护程序可以覆盖计算机上的家庭屏幕时间限制^{(Family Screen Time Limitations)}。要检查这一点，您必须禁止用户激活电池保护程序。

注意：^(NOTE:)在禁用节电模式时，即使系统管理员帐户不恢复更改，也无法启用节电模式。

^(Log)使用管理员帐户^(Admin)登录Windows系统以开始该过程。接下来^(Next)，单击开始菜单^{(Start menu)}按钮并搜索组策略^{(group policy)}。从搜索结果中单击 编辑组策略。^{(Edit group policy)}

展开本地组策略编辑器^{(Local Group Policy Editor)}窗口的左侧窗格并导航到Computer Configuration > Administrative Templates>System>Power Management  > Energy Saver Settings。

接下来，单击 Energy Saver Battery Threshold (on battery)项目并点击 Enabled选项。选择阈值^(Threshold)并将阈值更改为 15%。单击 Apply 或OK保存您的更改。这将关闭组策略编辑器^{(Group Policy Editor)}。

相关^(Related)： 由于屏幕时间的家庭设置，此设备被锁定^{(This device is locked because of family settings for screen time)}。

7]从注册表编辑器^{(Registry Editor)}禁用节电模式

按 Windows 键并键入 cmd。右键单击 命令提示符^{(Command Prompt)}并 从上下文菜单中选择以管理员身份运行选项。^{(Run as administrator)}在命令提示符^{(Command Prompt)}窗口中键入以下命令，然后按ENTER键：

reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Power\PowerSettings\E69653CA-CF7F-4F05-AA73-CB833FA90AD4 /v DCSettingIndex /t REG_DWORD /d 15

退出命令提示符^{(Command Prompt)}并重新启动您的机器。此修复程序应解决您在时间限制方面遇到的所有问题。如果您希望从注册表编辑器^{(Registry Editor)}重新启用电池保护程序，您所要做的就是启动提升的命令提示符^{(Command Prompt)}窗口并运行以下命令：

reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Power\PowerSettings\E69653CA-CF7F-4F05-AA73-CB833FA90AD4 /v DCSettingIndex

希望这可以帮助！

Screen Time Limits not working on Windows PC or Xbox One

Microsoft installed the Family Safety feature to reѕtrict underage uѕers’ υsagе in severаl ways, including limiting the time they spend on the syѕtem. If you notice that Screen Time Limits feature is not working on Windows 11/10 PC or Xbox One, then this post might interest you. In this post, we will outline the measures you can take to redress the issue.

For a breakdown of your child’s overall time spent on each of their devices, the Screen time section indicates when and for how long your child used their devices throughout the week. You’ll see a list of how much time they spent on their devices overall by each day, and also how much time they spent on each device during the entire week.

To adjust your child’s screen time limits, visit Microsoft Family.

To set screen time limits for your child on Xbox and Windows devices:

1. Go to your family group
2. Find your child’s name and select Screen time.
3. Set the schedule for devices together or separately.

Screen Time Limits not working on PC or Xbox

If you set up screen time but find that the Screen Time Limits feature is not working as expected, here are a few things you can try: 

1. Set up one schedule
2. Update Windows 10
3. Restart your device
4. Sign in
5. Keep it in the family group.

1] Set up one schedule

With the latest update of Windows 10, you’re able to set up one schedule that’ll apply to all of your child’s devices. This means if you give them five hours in a day, they’ll have five hours between their Xbox One and Windows 10 devices. Otherwise, time gets tracked separately, so one hour of screen time means one hour per device.

2] Update Windows

Select Start  > Settings  > Update & Security  > Windows Update > Check for updates and install any available updates.

3] Restart your device

Select Start  > Power  > Restart.

4] Sign in

Make sure your child is signed in with their Microsoft account on their device. If they are, you can check to make sure their account is syncing upright.

Select Start  > Settings  > Accounts and follow the prompts to verify their account.

5] Keep it in the family group

Accounts outside of your Microsoft family aren’t subject to screen time limits that you set.

To prevent kids from creating new accounts, on your Xbox, do the following:

• Press the Xbox button.
• Select System > Settings  > System > Signed-out content restrictions.
• Create a guest key and turn off Let people download & make new accounts.

From now on, you’ll need a guest key to add new accounts.

Read: How to Set up and Use Parental Controls in Windows 11.

Advanced Troubleshooting – Screen Time Limits not working

If the Family Account screen time limitation is still not working on your system, here are other things you could try:

1. Use the right User Account Control and system settings.
2. Remove the parental control settings.
3. Verify the Child’s account and activate it.
4. Change the user’s account type.
5. Make a new child user account.
6. Disable battery saver mode from the Group Policy Editor.
7. Disable battery saver mode from the Registry Editor.

Read the sections below for in-depth guides on fixing the Family Account screen time limitation issues.

1] Use the right User Account Control and system settings

Microsoft Family Safety works with User Account Control (UAC). Family Safety needs UAC to be configured correctly to prevent errors. Let’s see how to configure UAC to work with Family Safety.

Start by launching Change User Account Control Settings. You can do this by searching for it in the Start menu and selecting the option. Here, drag the slider all the way up towards Always notify and hit the OK button to save your settings.

Next, click on the Start menu again, search for, and open Diagnostics & feedback settings. Click the dropdown menu for Windows should ask for my feedback under Feedback frequency and change it to Never.

Go down to Diagnostic and usage data and select Enhanced (or full) from the dropdown menu for Send your device data to Microsoft.

Next, return to the Start menu and search for Reputation-based protection. Select Reputation-based protection from the results and toggle on the switches for every option on this page.

Press the Windows key again and search for background apps. Click on Background apps from the results. On the screen that opens, find Microsoft Edge and click the switch next to it to toggle it on. This allows Edge to run in the background.

Finally, restart your computer, and the problem should be gone now. If it persists, proceed to try out the next solution below.

2] Remove the parental control settings

Open your internet browser and visit your Microsoft account page. Here, click on the Family tile.

Next, choose a Time Slot and hit the Remove button. Do the same for all of the time slots on the problematic account and remove all of them. After deleting all the time slots, close your browser and restart your computer system.

When the PC comes back on, go back and re-add the time slots you deleted. Following this, restart the machine again, and the Family Account screen time limits will now work.

3] Verify the Child’s account and activate it

A common reason the Family Account screen time limitation will not work on the child account is that you’ve not activated or verified it. If you’re not sure how to do these, follow the guide below:

Press the Windows key + I  key combination to open Windows Settings. Here, go to Accounts and go to Your info on the left-hand panel.

Next, select the Verify option on the right-hand area and continue with the process that opens in a new window. You will have to verify your account using the phone number or email address linked to the account.

Alternatively, if you don’t see the Verify link, you’ll have a Fix option under the Email & Accounts tab. Use this option to troubleshoot your account problem.

The above steps should resolve any issues you have with the Family account. Some users have complained that verifying their account doesn’t work for them. If the verification doesn’t resolve your issue also, you have to activate the account.

Return to the Your info tab and select the Manage my Microsoft account option. This opens up your internet browser. Click on Sign in and enter your Microsoft credentials to log in to your account.

You now have to enter your credit card information and make a payment of 50 cents to activate the child account. At this point, the Family Safety Screen Time verification should work perfectly.

4] Change the user’s account type

The child’s account is of an administrator nature, if the Family Screen Time Limits may not work because it doesn’t apply to administrative accounts. If the child account is an administrative account, you have to change it to a standard account to get the Family Screen Time Limitations to work. If the account is an Active Directory account, you must make a new one.

For this, you have to log in to the child’s system as an administrator. Next, right-click on the Start menu button and select Computer Management.

After that, expand Local Users and Groups and choose Users from the right-hand area of the child account. Choose the Properties option and go to the Member of tab. Click on Administrator and select the Remove option. Do the same for all the user groups in the tab.

Next, click on the Add option at the bottom of the screen and click on Advanced. Hit the Find Now button on the left-hand pane and double-click on Guests. After that, hit the Ok button and do the same for the Users group.

Finally, click on the Apply and OK buttons and restart the child’s computer.

5] Make a new child user account

Go to the child’s computer and follow the steps in this article to create a new local user account. Ensure that the account is not of the administrator group but standard. Log in to the computer using the local user account you just created.

Next, press the Windows key + I key combination to launch Windows Settings and go to Accounts. Switch to the Your Account tab on the left-hand panel and click on the Sign in with a Microsoft account instead link.

Finally, log in with the child’s account details and confirm that the Family Safety Time limits are now fixed and working perfectly.

6] Disable battery saver mode from the Group Policy Editor

The battery saver on Windows can override the Family Screen Time Limitations on the computer. To checkmate this, you have to disallow the user from activating the battery saver.

NOTE: On disabling battery saver, even system admin accounts can’t enable battery saver mode if they don’t revert the changes.

Log in to the Windows system using an Admin account to begin the process. Next, click on the Start menu button and search for group policy. Click on Edit group policy from the search results.

Expand the left-hand pane of the Local Group Policy Editor window and navigate to Computer Configuration > Administrative Templates>System>Power Management  > Energy Saver Settings.

Next, click on the Energy Saver Battery Threshold (on battery) item and hit the Enabled option. Select Threshold and change the threshold to 15%. Save your changes by clicking on Apply or OK. This closes the Group Policy Editor.

Related: This device is locked because of family settings for screen time.

7] Disable battery saver mode from the Registry Editor

Press the Windows key and type cmd. Right-click on Command Prompt and select the Run as administrator option from the context menu. Type the following command in the Command Prompt window and hit the ENTER key:

reg add HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Power\PowerSettings\E69653CA-CF7F-4F05-AA73-CB833FA90AD4 /v DCSettingIndex /t REG_DWORD /d 15

Exit Command Prompt and restart your machine. This fix should resolve all issues you are experiencing with the time limitations. If you wish to re-enable battery saver from the Registry Editor, all you have to do is launch an elevated Command Prompt window and run the following command:

reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Power\PowerSettings\E69653CA-CF7F-4F05-AA73-CB833FA90AD4 /v DCSettingIndex

Hope this helps!

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