GoPro是一种流行的小型相机，主要用于冒险摄影。您可以在Windows计算机中创建完整的GoPro视频，也可以使用(GoPro)GoPro的桌面版Quik 应用程序(Quik app)。要在桌面上查看和编辑摄像机内容，您需要使用USB电缆将GoPro内容从摄像机传输到Windows桌面上(Windows)GoPro的Quik应用程序 。
但是，当您使用USB电缆将相机连接到计算机时，设备有时无法在桌面版Quik中显示。(Quik)当您将相机连接到计算机时，您甚至可能会在桌面上看到一条错误消息。 即使在Quik应用程序中的 My Devices下识别到相机，您也可能看不到任何要导入的文件 - 并显示No Files to Import消息。幸运的是，很少有故障排除方法可以帮助您解决此Quik应用程序问题。
桌面版Quik应用程序无法识别相机
在本文中，我们将引导您完成所有可能帮助您解决问题的解决方案。以下解决方案可能有助于解决问题
- 使用 micro SD 卡适配器
- 检查 USB 电缆连接
- 更换 USB 数据线
- 将相机连接到不同的USB端口
- 重新安装USB(USB)控制器的驱动程序
- 更新设备驱动程序
- 更新驱动程序软件通用 USB 集线器(Update Driver Software Generic USB Hub)
- 卸载隐藏设备
1]使用微型SD卡适配器
当您通过USB数据线将相机连接到计算机时，请确保您已将 SD 卡插入相机，以便计算机识别连接。如果以上解决方案都不能解决问题，则可能存在与 SD 卡与计算机的兼容性有关的问题。尝试使用不同的 SD 读卡器或单独的 SD 卡插槽与计算机连接。如果这没有帮助，请备份读取器中的所有文件并重新格式化 SD 卡，看看这是否有助于您的计算机识别相机。
2]检查USB电缆连接
如果您的系统无法识别Quik应用程序中的相机设备，请务必检查是否有任何松动的连接。确保USB(USB)电缆的两端都牢固地插入计算机和相机。最重要的是确保您的相机已打开，并且相机在前显示屏上显示USB符号。(USB)如果问题仍然存在，请重新启动计算机并重新连接USB电缆。如果这不能解决问题，请继续阅读，因为问题可能是其他问题。
3]更换USB线
当您使用GoPro USB电缆将相机连接到计算机时，请确保您在相机的前显示屏上看到USB徽标。(USB)如果您看不到USB徽标，请尝试使用其他USB电缆将您的GoPro摄像机连接到计算机。(GoPro)
4]将相机连接(Connect)到不同的USB端口
如果您在GoPro(GoPro)的Quik应用程序中没有看到GoPro文件，请尝试将相机的USB电缆连接到另一个USB端口。如果存在与该USB(USB)端口相关的硬件问题，系统通常不会识别相机。如果将相机插入备用USB端口可以识别您的相机，那么肯定是系统的USB插槽有问题。
5]重新安装USB控制器的驱动程序
- 打开控制面板(Control Panel)并导航到设备管理器
- 选择和扩展通用串行总线控制器(Universal Serial Bus controllers)
- 右键单击每个USB控制器，然后从菜单中单击卸载设备。( Uninstall)
完成后，重新启动 Windows 以重新安装所有驱动程序的控制器。
6]更新驱动程序软件通用USB集线器(Update Driver Software Generic USB Hub)
- 打开控制面板(Control Panel)并导航到设备管理器
- 选择和扩展通用串行总线控制器(Universal Serial Bus controllers)
- 右键单击通用 USB 集线器(Generic USB Hub) ，然后从菜单中选择更新驱动程序软件。( Update Driver)( Update Driver)
- (Click Browse)在新窗口中单击浏览我的计算机以获取驱动程序软件
- 下一步选择选项让我从计算机上的设备驱动程序列表中选择(Let me pick from a list of device drivers on my computer)
- 从列表中选择通用 USB 集线器，然后单击(Generic USB Hub)下一步(Next)按钮。
- 安装完成后单击完成(Finish)按钮。
7]卸载隐藏设备
在您的Windows系统上，可能会发生一些之前安装但您现在不再使用的设备将被隐藏的情况。这些隐藏设备不会出现在设备管理器(Device Manager)中，并且可能会与您当前的设备发生冲突。因此，当您通过USB电缆将相机连接到(USB)Quik时，旧设备可能会与新设备发生冲突，因此您可能会遇到错误。按照以下步骤卸载隐藏设备(uninstall the hidden devices)。
启动命令提示符(Command Prompt)并键入以下命令
set DEVMGR_SHOW_DETAILS=1
Set DEVMGR_SHOW_NONPRESENT_DEVICES=1
Start devmgmt.msc
在设备管理器(Device Manager)中，导航到查看( View)选项卡，然后从下拉菜单中选择显示隐藏的设备。(Show hidden devices)
展开成像设备( Imaging Devices)并选择灰显或命名为未知设备的设备。右键(Right)单击它并选择卸载(Uninstall)以删除设备。
接下来，展开通用串行总线(Universal Serial Bus)并选择灰显或命名为未知设备的设备。右键(Right)单击它并选择卸载(Uninstall)以删除设备。
展开未知设备(Unknown Devices)并选择灰显或命名为未知设备的设备。右键(Right)单击它并选择卸载(Uninstall)以删除设备。
如果您对上述任何解决方案都不满意，请尝试更新 BIOS(update the BIOS)。
All the best!
Camera is not recognized on GoPro’s Quik app for desktop
GoPro is a popular small-sized camera used mainly for adventure photography. You can create a complete work out GoPro footages in your Windows computer as well using GoPro’s Quik app for desktop. To view and edit the camera contents on your desktop, you need to transfer the GoPro contents from camera to GoPro ‘s Quik app in Windows desktop using a USB cable.
However, when you connect your camera to the computer using USB cable, the device sometimes fails to appear in Quik for desktop. You may even see an error message on your desktop when you connect your camera to the computer. It is even possible that you may not see any files to import – with a message No Files to Import – despite the camera being recognized in Quik app under My Devices. Fortunately, there are few troubleshooting ideas that might help you fix this Quik app problem.
Camera is not recognized on Quik app for desktop
In this article, we step you through all the solutions that might help you to fix the issue. The following solution might help to resolve the issue
- Use micro SD card adapter
- Check the USB cable connection
- Change USB cable
- Connect the camera to a different USB port
- Reinstall drivers for USB controllers
- Update Device Drivers
- Update Driver Software Generic USB Hub
- Uninstall Hidden Devices
1] Use micro SD card adapter
When you connect your camera to the computer via USB cable, make sure that you have an SD card inserted into the camera for the computer to recognize the connection. If the above solutions don’t help to resolve the problem, then there might be issues related to the compatibility of SD card with computer. Try using a different SD card reader or a separate SD card slot to connect with computer. If this doesn’t help, backup all your files from the reader and reformat the SD card to see if this helps your computer to recognize the camera.
2] Check the USB cable connection
If your system fails to recognize a camera device in the Quik app, make sure to check for any loose connection. Ensure that both the ends of a USB cable is securely inserted into computer and camera. Most importantly make sure that your camera is turned on, and the camera shows the USB symbol on the front display. If the problem persists restart the computer and reconnect the USB cable. If this doesn’t resolve the issue, keep reading further as the problem could be something else.
3] Change the USB cable
When you connect your camera to the computer, using a GoPro USB cable, make sure that you see USB logo on the front display of a camera. If you are not able to see a USB logo, try connecting your GoPro camera to the computer using a different USB cable.
4] Connect the camera to a different USB port
If you don’t see GoPro files in the GoPro’s Quik app, try connecting your camera’s USB cable to another USB port. The system mostly won’t recognize the camera if there is a hardware problem related to that USB port. If plugging the camera to an alternative USB port recognizes your camera, then it is surely the problem with your system’s USB slot.
5] Reinstall the drivers for USB controllers
- Open Control Panel and navigate to Device Manager
- Select and expand Universal Serial Bus controllers
- Right click on each USB controllers and click Uninstall Device from the menu.
Once done, restart Windows to reinstall all the driver’s controllers.
6] Update Driver Software Generic USB Hub
- Open Control Panel and navigate to Device Manager
- Select and expand Universal Serial Bus controllers
- Right-click on Generic USB Hub and select Update Driver Software from the menu.
- Click Browse my computer for driver software in the new window
- Next Select the option Let me pick from a list of device drivers on my computer
- Choose Generic USB Hub from the list and click the Next button.
- Click Finish button once the installation is complete.
7] Uninstall Hidden Devices
On your Windows system, it may happen that some of the devices which was installed earlier and which you no longer use now will be hidden. These Hidden Devices will not appear in the Device Manager and can cause conflict with your current devices. So when you connect your camera to Quik via USB cable, the older devices can conflict with the new devices and hence you may encounter an error. Follow the below steps to uninstall the hidden devices.
Launch Command Prompt and type the following commands
set DEVMGR_SHOW_DETAILS=1
Set DEVMGR_SHOW_NONPRESENT_DEVICES=1
Start devmgmt.msc
In the Device Manager, navigate to the View tab and select Show hidden devices from the drop-down menu.
Expand Imaging Devices and select the devices that are greyed out or is named as unknown device. Right click on it and select Uninstall to remove the device.
Next, Expand Universal Serial Bus and select the devices that are greyed out or is named as unknown device. Right click on it and select Uninstall to remove the device.
Expand Unknown Devices and select the devices that are greyed out or is named as unknown device. Right click on it and select Uninstall to remove the device.
If you have no luck with any of the above solutions, try to update the BIOS.
All the best!
