许多Windows用户在将扫描仪、打印机或某些其他设备连接到他们的Windows计算机时收到以下错误:
You need a WIA driver to use this device. Please install it from the installation CD or manufacturer’s website and try again.
此错误会阻止您的计算机安装您插入的设备所需的驱动程序。在本文中,我们将看到一些轻松修复错误的解决方案。

什么是 WIA 驱动程序?
操作系统使用Windows 图像采集 (WIA) 驱动器(Windows Image Acquisition (WIA) drive)r 来制作图形应用程序(例如Photoshop)与成像设备(例如打印机(Printer)和扫描仪(Scanner))进行通信。
如果您收到此WIA驱动程序错误消息,则该潜水员一定有问题。它可能已过时、损坏或丢失。
修复(Fix)您需要WIA驱动程序才能使用此设备
如果您看到“您需要WIA驱动程序才能使用此设备”错误消息,那么以下解决方案将帮助您解决问题:
- 启动 WIA 服务
- 更新 WIA 驱动程序
- 重新安装 WIA 驱动程序
让我们详细谈谈它们。
1]启动WIA服务

在断定硬件有问题之前,我们应该检查是否 启用了Windows Image Acquisition Service 。为此,您需要按照以下步骤操作。
- 从 开始菜单(Start Menu.)启动 服务 。(Services )
- 查找 Windows Image Acquisition 并双击它。
- 现在,将 启动类型 (Startup type )更改为 自动 (Automatic ),然后单击 启动(Start)(如果已停止)。
- 然后单击 Apply > Ok.
即使它已启动,您也可以重新启动它并检查是否有帮助。
现在,重新启动计算机并检查问题是否已解决。
2]更新WIA驱动程序
如果您计算机上的 WIA 服务工作正常,请尝试更新WIA并查看它是否能解决问题。您可以访问扫描仪(Scanner)或打印机(Printer) 制造商的网站(manufacturer’s website),从那里下载并安装最新的驱动程序软件。安装它并检查WIA驱动程序问题是否已修复。
3]重新安装WIA驱动程序

如果更新没有帮助,请尝试重新安装WIA驱动程序。如果您的驱动程序软件已损坏,这将有所帮助。要卸载WIA驱动程序,您可以按照给定的步骤操作。
- 通过 Win + X > Device Manager启动 设备管理 器(Device Manager )
- 单击 View > Show hidden devices.
- 展开 成像设备(Imaging devices),右键单击扫描仪的驱动程序,然后选择 卸载设备。(Uninstall device.)
卸载驱动程序后,从外围设备上分离和连接扫描仪(Scanner)并检查它是否会自动安装所需的驱动程序。
为此并检查问题是否已解决。
一些用户提出了有关此错误需要解决的问题。所以,让我们回答他们。
如何获得 WIA 驱动程序?
您可以从随扫描仪(Scanner)获得的CD/DVD轻松下载WIA 软件(WIA Software)。如果由于某种原因没有磁盘,您可以从制造商的网站上查找适用于您特定型号的驱动程序。
TWAIN和WIA扫描有什么区别?
WIA仅适用于Windows,而TWAIN是作为通用驱动程序构建的,适用于所有操作系统。因此,如果成像设备是为Windows构建的,那么只有它会使用WIA。
它们有不同的处理方式,例如WIA使用通用对话框( dialog box),而TWAIN使用制造商创建的对话框。
如果您在双面模式下进行扫描, (Duplux Mode, )TWAIN会限制您在两面使用相同的设置,而WIA则没有此类限制。
所以,现在您知道这两种成像驱动程序之间的区别了。
阅读下一篇: (Read Next: )扫描仪不工作。(Scanner is not working.)
Fix You need a WIA driver to use this device error on Windows 11/10
Many Windows υsers whіle connecting a scanner, printer, or some other deνice to their Windows computer are receiving the following error:
You need a WIA driver to use this device. Please install it from the installation CD or manufacturer’s website and try again.
This error stops your computer from installing the required driver of a device that you have plugged into it. In this article, we are going to see some of the solutions to fix the error effortlessly.

What is a WIA driver?
Windows Image Acquisition (WIA) driver is used by your Operating System to make graphics applications such as Photoshop to communicate with imaging devices such as Printer and Scanner.
If you are getting this WIA driver error message then there must be something wrong with this diver. It can either be outdated, corrupted, or missing.
Fix You need a WIA driver to use this device
If you see “You need a WIA driver to use this device” error message, then the following solutions will help you fix the problem:
- Start WIA Service
- Update WIA driver
- Reinstall WIA driver
Let us talk about them in detail.
1] Start WIA Service

Before concluding that there’s something wrong with the hardware, we should check if the Windows Image Acquisition Service is enabled. To do that, you need to follow these steps.
- Launch Services from the Start Menu.
- Look for Windows Image Acquisition and double-click on it.
- Now, change the Startup type to Automatic and click Start (if it’s stopped).
- And click Apply > Ok.
Even if it’s startes, you can restart it and check if that helps.
Now, reboot your computer and check if the issue is fixed.
2] Update WIA driver
If the WIA service on your computer is working fine, try updating WIA and see if it fixes the issue. You can visit your Scanner or Printer manufacturer’s website and download and install the latest driver software from there. Install it and check if the WIA driver issue is fixed.
3] Reinstall WIA driver

If updating didn’t help, try reinstalling WIA driver. This will help if your driver software is corrupted. To uninstall the WIA driver, you can follow the given steps.
- Launch Device Manager by Win + X > Device Manager
- Click View > Show hidden devices.
- Expand Imaging devices, right-click on your Scanner’s driver, and select Uninstall device.
Once your driver is uninstall, detach and attach Scanner from the peripherals and check as it will automatically install the required driver.
To do that and check if the issue is fixed.
Some users have asked questions that need to be addressed regarding this error. So, let us answer them.
How do I get WIA driver?
You can easily download WIA Software from the CD/DVD that you get with your Scanner. If for some reason, you don’t have the disk, you can look for the driver for your particular model from the manufacturer’s website.
What is the difference between TWAIN and WIA scanning?
WIA only works on Windows, whereas, TWAIN is built as a universal driver, meant to work on all OS. So, if an imaging device is built for Windows, then only it will use WIA.
They have a different way of doing things, such as WIA uses a common dialog box, whereas, TWAIN uses the one created by the manufacturer.
If you are scanning in Duplux Mode, TWAIN restricts you from using the same setting for both sides, whereas, WIA has no such restrictions.
So, now you know the difference between these two imaging drivers.
Read Next: Scanner is not working.