好的，所以你的Skype for Windows 11/10不再工作或打电话，你正在失去理智。尽管有证据表明该应用程序几天前可以运行，但这个最新问题背后的问题可能是什么？自从Skype^(Skype) for Windows推出以来，许多人都遇到了这些问题，甚至直到今天。在我个人看来，它仍然无法与普通版的Skype相提并论，但差距正在缩小。

Skype 无法打开或工作

现在，如果您遇到通话问题，那么您很可能会遇到以下症状。

一切都已连接，状态为“可用”，麦克风和摄像头都在工作，但无法进行语音和视频通话。此外，尽管在网上出现在其他人面前，但无论何时他们打电话，你只是没有收到它。

Skype 不进行语音和视频通话

如果Skype无法正常工作，请尝试以下建议：

1. 检查麦克风^{(Check Microphone)}和摄像头权限
2. 重置 Skype 应用
3. 检查 Windows Defender^{(Check Windows Defender)}防火墙设置
4. 重新安装适用于 Windows 的 Skype 应用程序。

1]检查麦克风^{(Check Microphone)}和相机权限

检查隐私设置是否正确。打开开始菜单^{(Start Menu)}，选择Settings > Privacy。

转到麦克风并启用“让应用程序使用我的麦克风^{(Let apps use my Microphone)}”，然后转到相机并启用“让应用程序使用我的相机硬件^{(Let apps use my camera hardware)}”。

阅读^(Read)：  Skype 会在我每次打开时安装。

2]重置Skype应用程序

我们将重置Skype for Windows。

• Windows 10：启动“开始”菜单^{(Start Menu)}并单击“设置”^(Settings)。单击^(Click)应用程序^(Apps)，然后找到Skype并从应用程序列表中单击它。选择高级^{(Select Advanced)}选项，然后单击重置^(Reset)以恢复出厂设置。
• Windows 11：打开Settings > Apps > Apps和功能 >Locate Skype > Click3 点> Advanced选项 >Repair/Reset。

相关^(Related)：  Skype 已停止工作^{(Skype has stopped working)}。

3]检查Windows Defender^{(Check Windows Defender)}防火墙设置

此外，您可以检查是否允许Skype通过Windows Defender防火墙。通过转到Settings > Update和Security > Windows Defender来执行此操作。单击^(Click)“打开Windows Defender安全中心”选项并导航到“防火墙^(Firewall)和网络保护”。

向下滚动到“允许应用程序通过防火墙^{(Allow an app through firewall)}”并设置Skype为允许的应用程序（如果尚未完成）。

4]重新安装适用于Windows的Skype应用程序

卸载并重新安装Windows版^(Windows)Skype：

• Windows 10：启动“开始”菜单^{(Start Menu)}，打开Settings > Apps并搜索Skype应用程序。右键单击应用程序并选择卸载^(Uninstall)。
• Windows 11：打开Settings > Apps > Apps和功能 >Locate Skype > Click3 点> Click单击卸载^(Uninstall)。

现在，通过启动Microsoft Store重新安装^{(Microsoft Store)}Skype for Windows，搜索并再次下载它。

完成后，重新启动计算机，然后再次启动Skype for Windows。现在一切都应该正常工作，但如果由于某种原因仍然无法正常工作，那么我们不得不建议切换到桌面版本的 Skype^{(Desktop version of Skype)}。

此外，如果您对此时遇到的问题过于厌烦，可以查看Skype 的一些替代方案。^{(alternatives to Skype)}替代品很棒，但它们可能没有庞大的用户群。

相关阅读：^{(Related reads:)}

1. Skype 音频或麦克风无法正常工作^{(Skype Audio or Microphone not working)}
2. Skype 上没有视频，没有音频^{(No video, No Audio on Skype)}。

Skype not opening, working or making voice and video calls in Windows

OK, so your Skype for Windows 11/10 is no longer working or making calls, and you’re losing your mind. What could be the issue behind this latest problem despite evidence of the app working a few days ago? Many folks have come across these problems since the launch of Skype for Windows, and even to this day. In my personal opinion, it’s still not comparable to the regular version of Skype, but the gap is closing.

Skype is not opening or working

Now, if you’re having call issues, then chances are you’ll be experiencing the following symptoms.

Everything is connected, status is “Available,” both microphone and camera are working, yet, it’s impossible to make voice and video calls. Furthermore, despite appearing to others online, whenever they call, you’re just not receiving it.

Skype is not making voice and video calls

If Skype is not working, try the following suggestions:

1. Check Microphone & camera permissions
2. Reset Skype app
3. Check Windows Defender firewall settings
4. Reinstall Skype app for Windows.

1] Check Microphone & camera permissions

Check if the privacy settings are as they should be. Open the Start Menu, select Settings > Privacy.

Go to Microphone and enable “Let apps use my Microphone,” then go to Camera and enable “Let apps use my camera hardware.”

Read: Skype installs every time I open it.

2] Reset the Skype app

We’re going to reset Skype for Windows.

• Windows 10: Fire up the Start Menu and click on Settings. Click on Apps, then locate Skype and click on it from the list of applications. Select Advanced option then click on Reset to return things to factory settings.
• Windows 11: Open Settings > Apps > Apps and features > Locate Skype > Click on the 3-dots > Advanced options > Repair/Reset.

Related: Skype has stopped working.

3] Check Windows Defender firewall settings

Additionally, you can check if Skype is allowed through the Windows Defender firewall. Do this by going to Settings > Update & Security > Windows Defender. Click on the option that says “Open Windows Defender Security Center” and navigate to “Firewall & network protection.”

Scroll down to “Allow an app through firewall” and set Skype as an allowed app if this hasn’t been done already.

4] Reinstall Skype app for Windows

Uninstall and reinstall Skype for Windows:

• Windows 10: Fire up the Start Menu, open Settings > Apps and search for the Skype app. Right-click on the app and select Uninstall.
• Windows 11: Open Settings > Apps > Apps and features > Locate Skype > Click on the 3-dots > Click on Uninstall.

Now, reinstall Skype for Windows by launching the Microsoft Store, searching for it, and downloading it again.

Once you’re done, restart your computer, then launch Skype for Windows again. Everything should be working just fine now, but if for some reason things are still not working as it should, then we’d have to recommend switching to the Desktop version of Skype.

Furthermore, you could check out some alternatives to Skype if you’re overly fed up with the issues you’re experiencing at this time. The alternatives are great, but they might not have a large userbase.

Related reads:

1. Skype Audio or Microphone not working
2. No video, No Audio on Skype.

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