如果您对Microsoft 帐户安全设置中显示“帐户安全信息更改仍待处理(Account security info change still pending)”的消息感到惊讶,那么这并不令人担忧,但如果您不记得任何可能导致此问题的原因,则需要检查一下。当您最近使用新删除旧信息数据时,会出现该消息。让我们深入了解它。
什么是Microsoft 帐户安全信息(Microsoft Account Security Info)?
创建Microsoft帐户时,您还会添加备用联系人电子邮件地址或电话号码。当您需要重设密码或更改任何对帐户至关重要的信息时,它们会派上用场。电子邮件或电话号码始终会发送到备用帐户进行验证,以防止其他人试图接管您的帐户。此过程可确保Microsoft知道您拥有该帐户。
如果您看到此消息,即帐户(Account)安全信息更改仍待处理,那么您可能最近替换了旧的安全信息并用新的安全详细信息替换了它。每次执行此操作时,Microsoft帐户的任何更改都会进一步受到 30 天的限制。
需要注意的是,当请求更改时,会以SMS或电子邮件(Email)的形式向旧的安全信息发送通知,以防攻击者试图将其删除。
如何更改Microsoft 帐户安全信息(Microsoft Account Security Info)?
您可以添加、更新和删除任何安全信息。打开安全信息页面,然后单击更新我的信息(Update my info)链接。
添加安全信息
- 点击添加安全信息
- 选择电话号码或备用电子邮件地址选项
- 验证它
删除安全信息
- 单击(Click)要删除的安全信息旁边的删除链接(Remove)
- 确认(Confirm),它将被添加到队列中以删除它
更新安全信息
您不能更新或替换现有的。因此,当您没有向帐户添加任何安全信息时,会出现更新选项。
Microsoft 帐户安全信息(Microsoft Account Security Info)更改仍待处理
微软(Microsoft)很清楚,30天的限制不能加急。但是,如果您没有更改它或改变了您的想法,那么删除消息的唯一方法是从帐户中删除。
- 转到帐户安全设置,(Account Security settings,) 然后登录。
- 您应该会看到更改仍在等待中的信息。您在这里有两个选择。
一个较短的版本是安全信息的更改将需要 30 天,除非您选择取消它。
待处理请求(Request)期间会发生什么?
- 您不能在线更改Microsoft帐户密码、电子邮件地址或管理家长控制。
- 但是,您可以查看、更改或添加帐单信息并进行购买。
- 如果您设置2FA 或两步验证(2FA or two-step verification)
- 登录需要使用Autneticar 应用程序。(Autneticar App)
- 您仍然可以通过旧电话号码或电子邮件帐户获取代码。
如果您匆忙更改并丢失了旧的安全信息,那么在接下来的 30 天内您将无法在任何地方登录。您还面临其他人使用旧的安全信息窃取您的帐户的风险。
常见问题解答:验证码问题疑难解答
我没有收到我的验证码。我该怎么办?
检查以下内容:
- 手机接收清晰,没有任何东西阻止它接收来自未知号码的消息或电话。
- (Junk)来自Microsoft(Microsoft)帐户的邮件的垃圾文件夹。确保(Maks)将来将该帐户列入白名单。通常来自@accountprotection.microsoft.com
- 如果输入的电话号码或电子邮件输入正确
- 检查帐户是否正确,以防您有以@outlook.com、@hotmail.com、@live.com 或@msn.com 结尾的备用电子邮件地址。您可能已登录另一个帐户。
最好使用InPrivate浏览方法登录正确的帐户。
我收不到短信。我还能用手机获取验证码吗?
您始终可以通过选择呼叫(Verify phone via choosing the Call)选项使用验证电话来获取代码。确保(Make)准备好在某处记下代码。
一条消息告诉我“确保您能收到安全码”。
微软(Microsoft)建议,如果您看到此消息,那么最好一次跳过 24 小时。当进行多次尝试时会发生这种情况。但是,您必须在 7 天内重新尝试。
验证码和密码一样吗?
不可以。验证(Verification)码用于验证您拥有该帐户。它们是保护您帐户的额外安全层。
这完全是关于Microsoft 帐户安全信息(Microsoft Account Security Info)、为什么我的 Microsoft 帐户安全信息更改仍然未决消息,以及如何更改信息。您必须在接下来的 30 天内继续访问辅助帐户或电话号码,以保护您的帐户。
Why is my Microsoft Account Security Info change still pending?
If you been surprised with a messagе in your Microsoft Account Security sеttings that ѕays “Account security info change still pending,” then it is nothing alarming but needs a check if you don’t remember anything that could have caused it. The message appears when you have recently removed old info data with new. Lets deep dive into it.
What is Microsoft Account Security Info?
When you create a Microsoft account, you also add an alternate contact email address or phone number. They come in handy when you need to reset your password or change any info, which is crucial to the account. An email or phone number is always sent to the alternate account for verification to keep someone else trying to take over your account. This process makes sure that Microsoft knows it is who you own the account.
If you see this message i.e., Account security info change still pending, then you may have recently replaced the old security info and replace it with new security details. Every time you do that, any change in Microsoft account is further restricted for 30 days.
Important to note that when a change is requested, notifications in the form of SMS or Email are sent to the old security info in case an attacker is attempting to remove it.
How do I change Microsoft Account Security Info?
You can add, update, and remove any security info. Open the security info page, and then click on Update my info link.
Add Security Info
- Click on Add security info
- Select A phone number or alternate email address option
- Verify it
Remove Security Info
- Click on Remove link next to the security info you want to remove
- Confirm, and it will be added to the queue to remove it
Update Security info
You cannot update or replace existing with another. So the update option appears when you do not have any security info added to the account.
Microsoft Account Security Info change still pending
Microsoft is clear that the restriction for 30 days cannot expedite. However, if you did not change it or change changed your mind, then the only way to remove the message is from within the account.
- Go to Account Security settings, and sign in.
- You should see the info that the change is still pending. You have two options here.
- If you didn’t request this, let us know.
- Cancel this request.
A shorter version is that the change in security info will take 30 days unless you choose to cancel it.
What happens during the Pending Request?
- You cannot change Microsoft account password, email addresses, or manage parental controls online.
- You can, however, view, change, or add billing information and make purchases.
- If you set up 2FA or two-step verification
- The Autneticar App is required to sign-in.
- You can still get code over the older phone number or the email account.
If you changed in a hurry and lost the old security info, then you cannot sign in anywhere for the next 30 days. You are also at risk of someone else taking your account using the old security info.
FAQ: Troubleshooting verification code issues
I’m not getting my verification code. What do I do?
Check for the following:
- The phone has a clear reception, and nothing is blocking it to get messages or calls from unknown numbers.
- Junk folder for a message from a Microsoft account. Maks sure to whitelist that account for the future. Usually, it is from @accountprotection.microsoft.com
- if the entered phone number or email is entered correctly
- Check if the account is correct in case you have an alternate email address that ends with @outlook.com, @hotmail.com, @live.com, or @msn.com. You might have signed into another account.
It would best that you use the InPrivate browsing method to sign to the right account.
I can’t get text messages. Can I still get codes with my phone?
You can always get the code by using Verify phone via choosing the Call option. Make sure to be ready to note the code somewhere.
A message told me to “make sure you can receive a security code.”
Microsoft suggests that if you see this message, then it is best to skip it for 24 hours at a time. It happens when there are multiple attempts made. However, you will have to reattempt it in seven days.
Is a verification code the same thing as a password?
No. Verification codes are used to authenticate that you own the account. They are an additional layer of security to safeguard your account.
This was all about Microsoft Account Security Info, Why is my Microsoft account security info change still pending message, and how you can change the information. You must remain in access to the secondary account or phone number for the next 30 days to safeguard your account.