一些使用Discord的 PC 游戏玩家报告了这样一个问题，即Discord 应用程序在其 Windows 10 或 Windows 11 游戏平台上流式传输(while streaming)或加载应用程序时(loading the application)卡在空白和灰色屏幕上。(Discord app is stuck on a blank and gray screen) 在这篇文章中，我们提供了最合适的解决方案来解决这个问题。
为什么 Discord 卡在我的屏幕上？
Discord应用程序有一个按钮，您只需单击一下即可在全屏和小屏幕模式之间切换。如果Discord卡在您的 PC 屏幕上，则很可能是该应用程序遇到了软件故障。要解决此问题，只需按键盘上的Ctrl+A组合键。如果它不起作用，您需要尝试重新启动Discord应用程序。
Discord卡在Windows PC上的灰(Gray)屏上
如果您遇到此问题，您可以尝试以下我们推荐的解决方案（不分先后顺序），看看是否有助于解决问题。
- 刷新不和谐
- 在兼容模式下运行 Discord
- 删除 AppData 中的 Discord 文件夹
- 通过 Web 登录 Discord
- 卸载并重新安装 Discord
- 安装 Discord PTB。
让我们看一下关于列出的每个解决方案所涉及的过程的描述。
1]刷新不和谐
此解决方案要求您刷新Discord应用程序并查看问题是否已解决。
要在 Windows 10/11 计算机上刷新Discord应用程序，请执行以下操作：
- 打开不和谐应用程序。
- 按键盘上的Ctrl + Shift + I组合键以在Discord中打开(Discord)Dev Tools。
- 导航到网络(Network)选项卡。
- 现在，选中或取消选中禁用缓存(Disable cache)选项。
- 最后，按Ctrl + R 刷新 Discord。
现在，检查灰屏问题是否已解决。如果没有，请尝试下一个解决方案。
2]在兼容模式下(Compatibility Mode)运行Discord(Run Discord)
此解决方案要求您在 Windows 设备上以兼容模式简单地运行 Discord 应用程序。
3]删除AppData中的Discord文件夹
要删除Windows PC 上(Windows)AppData文件夹中的Discord文件夹，请执行以下操作：
- (Kill all running Discord processes)在任务管理器中杀死所有正在运行的 Discord 进程。
- 接下来，按Windows key + R调用“运行”对话框。
- 在“运行”对话框中，键入下面的环境变量(environment variable)，然后按 Enter。
%appdata%
- 在该位置，滚动并找到（您可能需要显示隐藏的文件/文件夹） Discord 文件夹。
- 选择Discord文件夹，然后按Shift + Delete组合键。
现在，重新打开Discord应用程序。它将下载一些已删除的文件和任何新的更新。您需要输入登录凭据，因为您已清除Discord缓存。
现在，检查手头的问题是否已解决。否则，请尝试下一个解决方案。
4]通过Web登录Discord
一些受影响的用户可以通过在discord.com/login登录Discord的 Web 版本来解决此问题。这很可能会重置Discord应用程序上的帐户，并且它应该开始正常运行。
5]卸载并重新安装Discord
此解决方案要求您卸载 Discord 应用程序(uninstall the Discord app)（最好使用第三方软件卸载(third-party software uninstaller)程序），清除Discord AppData文件夹内容，重新启动 PC，然后在 Windows 10/11 PC 上下载(download)并重新安装最新版本的Discord应用程序。
如果问题仍未解决，请尝试下一个解决方案。
6]安装Discord PTB(Install Discord PTB)（公共测试版(Public Test Beta)）
如果此时尚未解决此问题，您可以下载(download)并安装Discord PTB构建/版本。Public Test Beta是另一个版本，它有自己的数据和缓存，因此不会干扰已安装的稳定版本Discord。
安装后，一旦您打开PTB 版本(PTB Version)，它应该会更新，并且那里的所有内容就像使用普通的Discord 一样 -(Discord –)只需登录您的帐户并检查问题是否仍然存在。
希望这可以帮助！
如何修复灰色的电脑屏幕？
当您打开 PC 并启动时，您可能会看到灰屏，而不是显示锁定屏幕。要解决此问题，您可以从笔记本电脑中取出电池。执行此操作将正确关闭笔记本电脑。等待(Wait)大约 30 秒，然后将电池重新插入托架并再次打开笔记本电脑。您可能还想更新您的显示驱动程序(update your Display drivers)。如果这不起作用，请执行自动启动修复(perform Automatic Startup Repair)。
Fix Discord is stuck on Gray screen on Windows PC
Some PC gamerѕ that use Discord have repоrted the issue whereby the Discord app is stuck on a blank and gray screen while streaming or loading the application on their Windows 10 or Windows 11 gaming rig. In this post, we provide the most suitable solutions to resolve this issue.
Why is Discord stuck on my screen?
The Discord app has a button that allows you with a single click to toggle between the full screen and smaller screen mode. If Discord is stuck on your PC screen, it’s most likely a software glitch the app has suffered. To resolve the issue, simply press the Ctrl+A key combo on your keyboard. If it doesn’t work, you need to try and restart the Discord application.
Discord is stuck on a Gray screen on Windows PC
If you’re faced with this issue, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.
- Refresh Discord
- Run Discord in Compatibility Mode
- Delete Discord folder in AppData
- Log into Discord via Web
- Uninstall and reinstall Discord
- Instal Discord PTB.
Let’s take a look at the description of the process involved concerning each of the listed solutions.
1] Refresh Discord
This solution requires you to refresh the Discord app and see if the issue is resolved.
To refresh the Discord app on your Windows 10/11 computer, do the following:
- Open the Discord app.
- Press Ctrl + Shift + I key combo on your keyboard to open Dev Tools in Discord.
- Navigate to the Network tab.
- Now, either check or uncheck the Disable cache option.
- Finally, press Ctrl + R to refresh Discord.
Now, check if the gray screen issue is resolved. If not, try the next solution.
2] Run Discord in Compatibility Mode
This solution requires you to simply run the Discord app in compatibility mode on your Windows device.
3] Delete Discord folder in AppData
To delete the Discord folder in the AppData folder on your Windows PC, do the following:
%appdata%
- At the location, scroll and locate (you may need to show hidden files/folders) the Discord folder.
- Select the Discord folder and press the Shift + Delete key combo.
Now, reopen the Discord app. It will download some files which were deleted and any new updates. You’ll need to enter your login credentials, as you have cleared the Discord cache.
Now, check if the issue at hand is resolved. Otherwise, try the next solution.
4] Log in to Discord via Web
Some affected users were able to resolve this issue by logging into the web version of Discord at discord.com/login. This will most probably reset the account on the Discord app and it should start running normally.
5] Uninstall and reinstall Discord
This solution requires you to uninstall the Discord app (preferably, use a third-party software uninstaller), clear Discord AppData folder contents, reboot PC, and then download and reinstall the latest version of the Discord app on your Windows 10/11 PC.
If the issue is still unresolved, try the next solution.
6] Install Discord PTB (Public Test Beta)
If at this point nothing has worked so far to fix the issue, you can download and install the Discord PTB build/version. The Public Test Beta is another build, and it will have its own data and cache so it won’t interfere with the installed stable build Discord.
After the installation, once you open the PTB Version it should update and everything from there is just like using normal Discord – simply login into your account and check if the issue still persists for you.
Hope this helps!
How do you fix a gray computer screen?
When you power on your PC and it boots, but instead of displaying the lock screen, you may see a grey screen. To fix this issue, you can remove the battery from your laptop. Performing this action will shut down the laptop properly. Wait around 30 seconds, then reinsert the battery into the bay and turn on your laptop again. You may also want to update your Display drivers. If this doesn’t work, perform Automatic Startup Repair.
