当您尝试在Windows 11/10的邮件^(Mail)应用中添加帐户^{(Add an account)}时，您可能会收到错误 0x80070490^{(Error 0x80070490)}。添加Gmail^(Gmail)、Hotmail、Outlook或任何其他电子邮件服务提供商时，可能会发生这种情况。在这篇文章中，我们将展示如何在 Windows 111/10 上修复错误 0x80070490。此错误带有一条错误消息，显示 -

Something went wrong. We’re sorry, but we weren’t able to do that. Error code: 0x80070490

修复邮件应用程序中的错误 0x80070490

当与这些文件夹关联的任何进程文件损坏时，用户会收到此错误 0x80070490。如果您正在处理相同的错误代码，您可以使用以下建议来修复它：

重置 Windows 邮件应用程序
卸载并重新安装邮件应用程序
运行系统文件检查器
启用内置^(Built-in)管理员帐户

让我们更详细地了解这些解决方案。

1]重置Windows Mail应用程序

修复错误 0x80070490

此错误可能是由于Windows 10 邮件^(Mail)应用程序中的设置错误而发生的。在这种情况下，您可以尝试使用以下说明重置邮件应用程序：^{(resetting the Mail app)}

打开 Windows 10 设置。
转到应用程序 > 应用程序和功能。
找到邮件^(Mail)和日历^(Calendar)应用并选择它。
单击“高级选项^{(Advanced options)}”链接。
在“重置^(Reset)”部分下，单击“重置^(Reset)”按钮。
再次单击重置^(Reset)按钮以确认更改。

如果需要，可以详细看上面的步骤：

要开始使用，请先启动“设置”^(Settings)应用。为此，请按Windows + I 键盘快捷键并显示Windows 设置^(Settings)。

在设置应用程序中，打开应用程序^(Apps)菜单，然后选择应用程序和功能^{(Apps & features)}部分。

现在移动到右窗格并从列表中搜索邮件和日历应用程序。^{(Mail and Calendar)}找到它后，选择它，然后单击“高级选项^{(Advanced options)}”链接。

在下一页上，向下滚动到“重置^(Reset)”部分，然后单击“重置^(Reset)”按钮。

如果Windows要求您确认，请再次单击“重置^(Reset)”按钮进行验证。

正确执行上述步骤后，查看错误代码 0x80070490 现在是否已修复。如果您仍然收到相同的错误，请尝试下一个选项。

2]卸载邮件应用程序^{(Mail App)}并重新安装

此解决方案要求您卸载Mail应用程序并重新安装它，看看它是否可以帮助您修复错误代码。卸载和重新安装邮件^(Mail)应用程序的过程如下：

如何修复错误 0x80070490

右键单击开始菜单。

从菜单列表中选择Windows PowerShell ( Admin )。

当屏幕上出现UAC提示时，单击是^(Yes)按钮表示您的同意。

在PowerShell窗口中，键入以下命令行

Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage

按^(Press)Enter键运行代码。

现在关闭PowerShell窗口并打开Microsoft Store应用程序。

搜索邮件^(Mail)和日历^(Calendar)应用。

然后下载并安装邮件^(Mail)和日历^(Calendar)应用程序。

安装邮件^(Mail)和日历^(Calendar)应用程序后，查看它是否修复了错误代码。

3]运行系统文件检查器

下一个解决方案是运行系统文件检查器^{(System File Checker)}工具来扫描恢复损坏的系统文件。要尝试此操作，请执行以下操作：

在 Windows Mail 应用程序上打开 Gmail 时修复错误 0x80070490

打开提升的命令提示符^{(open an elevated Command Prompt)}。

复制并粘贴命令行并回车执行它

sfc /scannow

完成该过程可能需要一段时间。因此，只要系统扫描文本代码，您就可以根据需要进行任何其他工作。成功SFC扫描后，重新启动您的Windows设备并尝试再次添加您的电子邮件帐户。

阅读^(Read)：修复邮件应用程序错误代码 0x8007139f^{(Mail app error code 0x8007139f)}。

4]启用^(Enable)内置管理员^(Built-in)帐户

如果没有任何方法可以帮助您解决错误代码，则可能是您的管理员帐户未激活。在这种情况下，您需要启用内置管理员帐户来解决错误代码。

按^(Press)Windows + I 键打开“运行”^(Run)对话框。
在文本字段中键入^(Type)cmd，然后按Ctrl+Shift+Enter以管理员身份打开命令提示符。
如果屏幕上出现UAC弹出窗口，请单击是^(Yes)按钮授予管理员访问权限。
在命令提示符窗口中，键入net user administrator /active:yes.
按^(Press)Enter键运行代码。
现在关闭命令提示符^{(Command Prompt)}窗口，然后重新启动您的 PC。
在启动时，尝试登录管理员帐户。

执行上述步骤后，尝试重新设置帐户。

就是这样。让我们知道这是否对您有用。^{(That’s it. Let us know if this worked for you.)}

相关^(Related)：修复 Windows 10 邮件应用程序错误 0x8000000b。

Fix Error 0x80070490 in Mail app on Windows 11/10

When yoυ trу to Add an account in the Mail app in Windows 11/10, you may receive Error 0x80070490. This can happen when adding a Gmail, Hotmail, Outlook, or any other email service provider. In this post, we will show how to fix error 0x80070490 on Windows 111/10. This error comes with an error message that shows –

Something went wrong. We’re sorry, but we weren’t able to do that. Error code: 0x80070490

Fix Error 0x80070490 in Mail app

Users are getting this error 0x80070490 when any files of process associated with these folders get corrupted. If you’re dealing with the same error code, you can use the following suggestions to fix it:

Reset the Windows Mail App
Uninstall & reinstall the Mail App
Run System File Checker
Enable the Built-in administrator account

Let us look at these solutions in more detail.

1] Reset the Windows Mail App

Fix Error 0x80070490

This error possibly occurs due to having a wrong setting in the Windows 10 Mail app. In this case, you can try resetting the Mail app using the following instructions:

Open Windows 10 Settings.
Go to Apps > Apps & features.
Locate the Mail and Calendar app and select it.
Click on the link saying Advanced options.
Under the Reset section, click on the Reset button.
Click the Reset button again to confirm the changes.

If you need, you can see the above steps in detail:

To get it started, launch the Settings app first. For this, press the Windows + I keyboard shortcut and let the Windows Settings appear.

Inside the Settings app, open the Apps menu and then select the Apps & features section.

Now move to the right pane and search for the Mail and Calendar app from the list. Once you find it, select it and then click on the Advanced options link.

On the next page, scroll down to the Reset section and then click on the Reset button.

If Windows asks for your confirmation, click on the Reset button again to verify it.

After performing the above steps properly, see if the error code 0x80070490 is fixed now. If you still receive the same error, try the next option.

2] Uninstall the Mail App and install it again

This solution requires you to uninstall the Mail app and reinstall it again and see if it helps you fix the error code. The procedure to uninstall and reinstall the Mail app is as follows:

How to Fix Error 0x80070490

Right-click on the Start menu.

Select Windows PowerShell (Admin) from the menu list.

When UAC prompts on the screen, click the Yes button to give your consent.

In the PowerShell window, type the following command line

Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage

Press the Enter key to run the code.

Now close the PowerShell window and open the Microsoft Store app.

Search for the Mail and Calendar app.

Then download & install the Mail and Calendar app.

After installing the Mail and Calendar app, see if it fixed the error code.

3] Run System File Checker

The next solution is to run the System File Checker tool to scan restore the corrupted system files. To try this, do the following:

Fix Error 0x80070490 when opening Gmail on Windows Mail app

open an elevated Command Prompt.

Copy and paste the command line and hit enter to execute it

sfc /scannow

It may take around a while to complete the procedure. So as long as the system scans the text code, you can perform any other work if you want. After the successful SFC scan, restart your Windows device and try to add your email account again.

Read: Fix Mail app error code 0x8007139f.

4] Enable the Built-in administrator account

If nothing helps you solve the error code, chances your administrator account is not active. In this case, you need to enable the built-in administrator account to solve the error code.

Press the Windows + I keys to open the Run dialog box.
Type cmd in the text field and press Ctrl+Shift+Enter to open the command prompt as an administrator.
If a UAC popup appears on the screen, click the Yes button to grant the admin access.
In the command prompt window, type – net user administrator /active:yes.
Press the Enter key to run the code.
Now close the Command Prompt window and then restart your PC.
On starts up, try to sign in to the administrator account.

After performing the above steps, try to settings up the account again.

That’s it. Let us know if this worked for you.

Related: Fix Windows 10 Mail app error 0x8000000b.

平薛

About the author

我是一名软件工程师，在 Xbox 行业拥有超过 10 年的经验。我专注于游戏开发和安全测试。我也是一位经验丰富的评论员，并且一直在为一些游戏界的知名人士开发项目，包括 Ubisoft、Microsoft 和 Sony。在空闲时间，我喜欢玩电子游戏和看电视节目。