许多用户在使用他们的Gmail^(Gmail)帐户时面临一个问题，即他们没有收到来自发件人的电子邮件。如果您的Gmail 帐户未收到电子邮件^{( Gmail account is not receiving emails)}，本文将为您提供帮助。大多数时候，通过切换到不同的浏览器来解决问题。

为什么我的Gmail不发送或接收电子邮件？

您的浏览器或应用程序的缓存可能已损坏。我们建议您清除浏览器缓存并查看。我们还建议使用Gmail 存储数据^{(Gmail Storage Data)}并查看。

如果 Gmail 在第一部分和最后部分没有收到电子邮件，我们将看到您需要做什么，如果Gmail没有发送电子邮件，该链接将帮助您^(Gmail)。

Gmail 收不到邮件

如果Gmail不发送或接收电子邮件，请在其他网络浏览器中打开您的Gmail帐户并查看。如果问题仍然存在，请一一尝试此处提到的修复。

1. 检查您的垃圾邮件文件夹。
2. 联系发件人。
3. 检查云存储。
4. 检查电子邮件过滤器。
5. 关闭电子邮件转发。
6. 暂时禁用防病毒保护。^(Antivirus)

1]检查您的垃圾邮件文件夹

当您停止在收件箱中接收电子邮件时，这是您应该做的最重要的事情。Gmail中有一个选项可以让用户在觉得邮件中有可疑内容时将其标记为垃圾邮件。Gmail使用此信息来识别类似的电子邮件，以使用户的服务更加安全。由于没有任何过滤器是 100% 准确的，因此来自已知发件人的电子邮件可能会落在您Gmail帐户的垃圾邮件文件夹中。

要检查垃圾邮件文件夹，请向下滚动Gmail帐户的左侧面板，然后单击更多。现在，进一步向下滚动以找到垃圾邮件文件夹。单击^(Click)以打开它并检查电子邮件是否在该文件夹中。如果您在垃圾邮件文件夹中找到该电子邮件，请打开它并单击“报告非垃圾邮件^{(Report not spam)}”。

2]联系发件人

如果您在垃圾邮件文件夹中没有找到该电子邮件，您应该联系发件人（如果可以的话）并请他检查他的发件箱。邮件也可能卡在发件人的发件箱中。如果是这种情况，请让发件人再次发送电子邮件。

阅读^(Read)：如何在 Windows 10 的硬盘上备份 Gmail^{(How to backup Gmail on Hard Drive in Windows 10)}。

3]检查云存储

在创建帐户时，Google会为用户提供免费的云存储空间。所有Google服务，如Google Sheets、Google Drive、Google Docs、Gmail等，都共享这个免费的云存储空间来在线存储数据。当此云存储空间已满时，您将不会收到任何电子邮件。您可以通过打开Google Drive查看您的^{(Google Drive)}Google帐户中有多少可用的云存储空间。

如果存储空间已满，请删除一些数据以释放空间。首先^(First)，删除垃圾箱中的所有电子邮件。现在，检查垃圾邮件文件夹是否包含任何重要的电子邮件。如果没有，请考虑清空它。您还可以从Google Drive中删除不必要的数据。

4]检查电子邮件过滤器

电子邮件过滤器是Gmail^(Gmail)中的一项有用功能。此功能允许用户阻止来自特定发件人的所有电子邮件。检查您是否已阻止电子邮件。

请按照以下列出的步骤检查电子邮件过滤器：

1. 单击^(Click)Gmail帐户右上角的设置图标。^(Settings)
2. 选择“查看所有设置^{(See all settings)}”。
3. 单击“过滤器和阻止的地址^{(Filters and Blocked Addresses)}”。所有被阻止的电子邮件地址都将显示在此处。
4. 选择您不想阻止的特定邮件地址并删除过滤器。

5]关闭电子邮件转发

电子邮件^(Email)转发是一项有用的功能，它可以自动将电子邮件从一个电子邮件地址转发到另一个地址。如果您有多个Gmail帐户，您可以开启此功能以节省您的时间。您可能不小心打开了此功能，请考虑禁用它。

要关闭Gmail中的电子邮件转发功能，请按照以下步骤操作：

1. 单击^(Click)设置图标并选择“查看所有设置^{(See all Settings)}”^(Settings)。
2. 单击“Forwarding and POP/IMAP ”。
3. 如果您启用了此功能，您将在此处看到“禁用转发^{(Disable Forwarding)}”选项。单击以选择它。
4. 单击“保存更改^{(Save Changes)}”按钮。

6]暂时禁用防病毒防火墙保护^{(Disable Antivirus Firewall)}

一些具有防火墙^(Firewall)保护的防病毒软件也可能会阻止电子邮件。您可以通过暂时禁用防病毒防火墙^(Firewall)保护来检查这一点。如果禁用防病毒防火墙^(Firewall)后，您开始收到电子邮件，请更换您的防病毒软件。

Gmail 不发送电子邮件

如果您的电子邮件卡在 Gmail 的发件箱中，^{(email is stuck in the Outbox of Gmail)}这篇文章将为您提供帮助。

希望这会有所帮助。

阅读下一篇^{(Read next)}：如何使用过滤器从 Gmail 中自动删除选定的电子邮件^{(How to auto-delete selected email from Gmail using Filters)}。

Gmail not sending or receiving emails

Many users face an issue with their Gmail account that they do not receive emails from the senders. This article will help yoυ if уour Gmail account is not receiving emails. Most of the time, the issue gets solved by switching to a different browser.

Why is my Gmail not sending or receiving emails?

It may be possible that your browser’s or app’s cache may have got corrupted. We suggest you clear your browser cache and see. We also suggest the Gmail Storage Data and see.

We will see what you need to do if Gmail not receiving emails in the first part and towards the end, link to the post that will help you if Gmail is not sending emails.

Gmail not receiving emails

If Gmail not sending or receiving emails, open your Gmail account in a different web browser and see. If the issue still persists, try the fixes mentioned here one by one.

1. Check your spam folder.
2. Contact the sender.
3. Check cloud storage.
4. Check email filters.
5. Turn off email forwarding.
6. Disable Antivirus protection temporarily.

1] Check your spam folder

This is the foremost thing that you should do when you stop receiving emails in your inbox. There is an option in Gmail that lets users mark an email as spam if they feel something suspicious in that mail. Gmail uses this information to identify similar emails to make services more secure for the users. Since no filter is 100% accurate, there are chances that the email from a known sender may land In the spam folder of your Gmail account.

To check the spam folder, scroll down the left panel of your Gmail account and click More. Now, scroll down further to find the spam folder. Click to open it and check whether the email is in that folder or not. If you find the email in your spam folder, open it and click on “Report not spam.”

2] Contact the sender

If you do not find the email in the spam folder, you should contact the sender (if you can) and ask him to check his outbox. The message may also get stuck in the sender’s outbox. If this is the case, ask the sender to send the email again.

Read: How to backup Gmail on Hard Drive in Windows 10.

3] Check cloud storage

On creating an account, Google provides free cloud storage space to the users. All the Google services like Google Sheets, Google Drive, Google Docs, Gmail, etc., share this free cloud storage space to store the data online. When this cloud storage space gets full, you won’t receive any emails. You can check how much cloud storage space is available on your Google account by opening Google Drive.

If the storage is full, delete some data to free up space. First, delete all the emails in the trash. Now, check the spam folder whether it contains any important emails or not. If not, consider emptying it. You can also delete unnecessary data from Google Drive.

4] Check email filters

An email filter is a useful feature in Gmail. This feature lets users block all the emails from a particular sender. Check whether you have blocked the emails or not.

Follow the below-listed steps to check email filters:

1. Click on the Settings icon on the top right corner of your Gmail account.
2. Select “See all settings.”
3. Click “Filters and Blocked Addresses.” All the blocked email addresses will appear here.
4. Select a particular mail address which you do not want to block and delete the filter.

5] Turn off email forwarding

Email forwarding is a useful feature that forwards emails from one email address to another one automatically. If you have more than one Gmail accounts, you can turn on this feature to save your time. It may be possible that you have accidentally turned on this feature, consider disabling it.

To turn off the email forwarding feature in Gmail, follow the below-listed steps:

1. Click on the Settings icon and select “See all Settings.”
2. Click “Forwarding and POP/IMAP.”
3. If you have enabled this feature, you will see the “Disable Forwarding” option there. Click to select it.
4. Click the “Save Changes” button.

6] Disable Antivirus Firewall protection temporarily

Some antiviruses with Firewall protection may also block emails. You can check this by temporarily disabling the antivirus Firewall protection. If after disabling the antivirus Firewall, you start receiving emails, replace your antivirus software with another one.

Gmail not sending emails

This post will help you if your email is stuck in the Outbox of Gmail.

Hope this will help.

Read next: How to auto-delete selected email from Gmail using Filters.

Related posts

• 如何在Gmail and Outlook email messages中添加表格

• 如何在Gmail启用和使用Nudge feature

• 如何将Gmail电子邮件保存为EML file到桌面

• 如何从Gmail Desktop删除Top Picks

• 如何在Gmail附上附加和发送电子邮件

• 如何将Date设置为Gmail的电子邮件

• MailTrack是一个简单的电子邮件跟踪工具，用于Gmail

• 如何删除Google Plus account而不删除Gmail

• 如何将Facebook与Gmail导入联系人

• 如何在Google Contacts or Gmail中添加和删除联系人

• Email Insights为Windows让您快速搜索Outlook email & Gmail

• 什么是Gmail archive以及如何使用它？

• 如何发送Large Files and Folders至Gmail

• 如何将两个Step Verification添加到您的Google Account

• 如何将Email保存为Gmail and Outlook中的PDF

• 如何创建Email list一次选择在Gmail多个联系人

• 如何使用Gmail右键单击Web上的Action menu

• 如何阻止Outlook and Gmail中的Email Tracking？

• 如何永久停用或删除Gmail account

• 如何在Gmail消息中添加超链接到图像