如果Windows 11/10 is stuck在重新启动、加载某些屏幕且旋转点动画无休止地移动、欢迎模式、登录屏幕、启动Windows或无法启动,您将不得不以安全模式(Safe Mode)或高级启动选项启动(Advanced Startup Options)以进行故障排除或恢复系统。
有一天,您启动Windows PC,发现它卡在加载某个屏幕上。你做什么工作?当您甚至无法访问桌面时,如何修复您的Windows PC?(Windows)类似的情况还有很多。
这可能发生在驱动程序更新、某些图形问题,有时甚至是主要的Windows 更新(Windows Update)之后。您的 PC 可能卡在任何屏幕上 - 它可能卡在重新启动或无限重启循环(endless reboot loop)中、卡在登录屏幕、准备安装、请等待屏幕(Please wait screen)、清理、准备安全选项、恢复以前版本的 Windows、锁定屏幕(Lock Screen), 我们无法完成更新(We couldn’t complete the updates)屏幕,在OEM或Windows徽标屏幕或配置 Windows 更新失败屏幕 - 或者它可以是任何屏幕,您可以让旋转的点动画无休止地移动。
Windows 11/10 卡在加载某些屏幕上
这里唯一的选择是进入安全模式或高级启动(Advanced Startup)模式。因此,在本指南中,我们将分享当Windows 11/10卡在某些加载屏幕上时如何访问安全模式(Safe Mode)或高级启动(Advanced Startup) 选项。(Options)
(Access Safe Mode)PC 卡住时访问安全模式或高级启动(Advanced Startup) 选项(Options)
安全模式(Safe Mode)或高级启动选项(Advanced Startup Options)(Advanced Startup Options)可让您通过将 Windows PC 恢复到以前的工作状态或在安全模式下来修复Windows PC,您可以卸载可能导致问题的软件或驱动程序。 高级启动(Advanced Startup)选项为您提供系统还原(System Restore)、系统映像恢复(System Image Recovery)、启动设置(Startup Settings)、启动修复(Startup Repair)和几个这样的恢复或修复选项。安全模式(Mode)让您可以访问所有可以帮助您的系统工具,例如CMD、系统还原(System Restore)等。
因此,当您的计算机无法正常启动、陷入无休止的重启循环或卡在某个屏幕上时,您的重点应该是进入安全模式(Safe Mode)或启动到“高级启动(Advanced Startup) 选项(Options)”屏幕
接下来要做的是关闭计算机电源。断开外部驱动器、外围设备等,等待一分钟并打开系统电源。(The thing to do next is to power down your computer. Disconnect external drives, peripherals, etc, wait for a minute and power on your system.)
(Access Advanced Startup) 在引导期间访问高级启动选项(Options)
每次您的 Windows PC 启动时,您都有两个选择。您可以按 F2 访问您的BIOS设置或按F8访问引导或启动菜单。这就是它在我的HP上的样子。但这可能因OEM而(OEM)异(OEM)。
当您访问启动菜单时,您可能必须按F11才能打开选择一个选项(Choose an option)屏幕。从这里您必须按疑难解答(Troubleshoot),然后按高级选项(Advanced Options)才能到达以下屏幕。
在这里,您可以使用以下任何选项:
- 系统还原(System Restore):如果您想还原您的Windows PC,这很有用。
- 系统映像恢复(System Image Recovery):允许您使用系统映像文件恢复Windows 。
- 启动修复(Startup Repair):修复启动问题
- 命令提示符(Command Prompt):使用CMD,您可以访问更高级的内置Windows工具
- 启动设置(Startup Settings):它允许您更改Windows启动选项
- 回到之前的构建(Go back to the previous build)。
以安全模式启动 Windows 11/10
如果您在Windows 11/10启用了 F8 键,那么当您启动系统时,您可以连续按F8键以安全模式(Safe Mode)启动。进入安全模式(Safe Mode)后,您将可以访问开始菜单(Start Menu)以及鼠标(Mouse)和键盘(Keyboard),并且还可以访问您的文件。如果您希望使用系统还原(System Restore)或运行防病毒扫描来删除恶意软件(大多数家庭用户通常会遇到这种情况),这是启动的最佳模式。除了此功能,您还可以访问其他内置的Windows工具,例如Command Prompt,PowerShell、计算机管理器(Computer Manager)、设备管理器(Device Manager)、事件日志查看器(Event Log Viewer)等。
如果您没有启用 F8 键,那么在这种情况下将Windows 启动到安全模式(boot Windows to Safe Mode)的唯一方法是通过上面讨论的“高级启动(Advanced Startup) 选项(Options)”菜单。进入此菜单后,选择Troubleshoot > Advanced Options > Startup Settings > Restart > Press No 4键。
按“4”键将以安全模式(Safe Mode)重新启动您的 PC 。要以带网络的安全模式(Safe Mode with Networking)重新启动,请按“5”键。要使用命令提示符以安全模式(Safe Mode with Command Prompt)重新启动,请按“6”键。
进入安全模式(Safe Mode)后,您可以使用任何内置系统工具进行故障排除或将系统恢复到良好的工作状态。
出于某种奇怪的原因,如果您可以在安全模式下(Safe Mode)启动但无法访问高级启动(Advanced Startup) 选项(Options)屏幕,则在安全模式下(Safe Mode),您可以使用命令提示符(Command Prompt)将Windows 直接启动到高级启动设置屏幕。
如果以上两项都不能帮助您,请继续阅读(If none of the above two help you, then read on)。
(Boot)使用 Windows 11/10可启动(Bootable)磁盘启动
强烈建议您随时准备好可引导磁盘。您可以在任何 PC上使用 Windows 10 ISO创建可启动磁盘。完成后,您将需要更改BIOS中的设置,以便它从可启动USB而不是从您的 PC 启动。现在按照以下步骤操作:
- 插入USB,BIOS将选择从USB而不是硬盘启动。
- 它将要求您安装Windows 10,单击“下一步”按钮(Button)。
- 下一个屏幕将在左下方有一个“修复您的计算机”选项。(Repair)
- 按(Press R)键盘上的 R 或单击它。
- 这将显示高级启动选项 (Advanced Startup Options )屏幕。
在此屏幕中,您可以选择恢复到以前的工作条件或启动到各种安全模式模式(Safe Mode)以解决您的问题。
强制(Force)PC 启动自动修复屏幕(Automatic Repair Screen)
这是最后一个不推荐的选项,但如果您没有其他任何东西,请自行承担风险。开机后突然关闭电脑。做多次。3 次后,这可能会迫使 Windows 认为您的 PC 存在问题,并强制推送自动修复(Automatic Repair)屏幕。从这里,您可以访问 高级启动(Advanced Startup)选项。
万一没有任何效果,您的硬盘(HardDisk)可能有问题。您可能希望将它与另一台 PC 连接,看看是否可以从它启动,或访问文件。如果您不能,或者其他 PC 无法检测到它,您可能需要用新硬盘替换它。不过,您不必担心您的 Windows 10 许可证,尤其是如果您已将其与Microsoft 帐户(Microsoft Account)相关联。Windows 10 安装后会自动激活。
具体场景:(Specific scenarios:)
- Windows 安装卡住了(Windows install is stuck)
- Windows 卡在欢迎屏幕上(Windows stuck on Welcome screen)
- Windows 卡在退出屏幕上
- Windows 卡在“准备好 Windows”屏幕上(Windows stuck on Getting Windows ready screen)
- Windows 卡在处理更新上(Windows stuck on Working on updates)
- Windows 升级卡在只有回收站和任务栏的空白屏幕
- 升级后 Windows 卡在登录屏幕。
专业提示:始终创建频繁的还原点(Pro Tip: Always create frequent Restore Points)
也就是说,这是我个人经验的提示。继续并在启动时启用自动还原点创建。最近的系统还原点有时会很有帮助!如果您有一个还原点,它不仅可以为您节省大量时间,还可以确保一切恢复正常,并且您可以启动 PC 进行重要工作。
Windows 11/10 is stuck on loading some screen or restarting
Іf Windows 11/10 is stuck on restarting, loading some screen with the spinning dots animation moving endlessly, welcome mode, login screen, starting Windows or will not boot, you will have to boot in Safe Mode or Advanced Startup Options to either troubleshoot or restore the system.
One fine day you boot your Windows PC, and you see that it is stuck on the loading some screen. What do you do? How do you fix your Windows PC when you can’t even access the desktop? There are many similar situations.
This can happen after a driver update, some graphics issue, and sometimes even after a major Windows Update. Your PC may be stuck on any screen – it could be stuck restarting or in an endless reboot loop, stuck at log in screen, Ready to install, Please wait screen, Cleaning up, Preparing security options, Restoring your previous version of Windows, Lock Screen, We couldn’t complete the updates screen, on the OEM or Windows logo screen or the Failure configuring Windows updates screen – or it could be any screen where you have the spinning dots animation moving endlessly.
Windows 11/10 is stuck on loading some Screen
The only option here is to get into Safe mode or Advanced Startup mode. So in this guide, we will share how to access Safe Mode or Advanced Startup Options when Windows 11/10 is stuck on some loading screen.
Access Safe Mode or Advanced Startup Options when PC is stuck
Safe Mode or Advanced Startup Options let you repair your Windows PC either by restoring it to previous working condition or when in safe mode, you can uninstall software or drivers which might have caused the issue. Advanced Startup option offers you System Restore, System Image Recovery, Startup Settings, Startup Repair, and several such recover or repair options. Safe Mode offers you access to all system tools like the CMD, System Restore, etc., that can help you.
So when your computer doesn’t boot normally, is stuck in an endless reboot loop or stuck on some screen, then your focus should be on getting into Safe Mode or boot to the Advanced Startup Options screen
The thing to do next is to power down your computer. Disconnect external drives, peripherals, etc, wait for a minute and power on your system.
Access Advanced Startup Options during boot
Every time your Windows PC boots up, you have two options. You can press F2 to access your BIOS settings or press F8 to access the boot or startup menu. This is how it looks on my HP. But this can vary from OEM to OEM.
When you access the boot menu, you may have to press F11 to open the Choose an option screen. From here you have to press Troubleshoot and then Advanced Options to reach the following screen.
Once here, you can use any of these options:
- System Restore: Useful if you want to restore your Windows PC.
- System Image Recovery: Lets you recover your Windows using a system image file.
- Startup Repair: Fixes startup problems
- Command Prompt: Using the CMD you can access the more advanced built-in Windows tools
- Startup Settings: It lets you change Windows startup options
- Go back to the previous build.
Boot Windows 11/10 in Safe Mode
If you have enabled the F8 key in Windows 11/10, then when you start your system, you may continuously press the F8 key to boot in Safe Mode. Once you are in Safe Mode, you will have access to your Start Menu, as well as Mouse and Keyboard, and you will also be able to access your files. If you wish to use System Restore or run your antivirus scan to remove malware, which is often the case with most home users, this is the best mode to boot into. Apart from this function you also get access to other built-in Windows tools, like Command Prompt, PowerShell, Computer Manager, Device Manager, Event Log Viewer, etc.
If you have not enabled the F8 key, then the only way to boot Windows to Safe Mode in this scenario is via the Advanced Startup Options menu discussed above. Once on this menu, select Troubleshoot > Advanced Options > Startup Settings > Restart > Press No 4 key.
Pressing the ‘4’ key will restart your PC in Safe Mode. To reboot in Safe Mode with Networking, press ‘5’ key. To reboot in Safe Mode with Command Prompt, press the ‘6’ key.
Once in Safe Mode, you can use any of the built-in system tools to troubleshoot or restore your system to a good working point.
For some strange reason if you can boot in Safe Mode but cannot access the Advanced Startup Options screen, when in Safe Mode, you may use the Command Prompt to boot Windows directly to Advanced Startup Settings screen.
If none of the above two help you, then read on.
Boot using a Windows 11/10 Bootable Disk
It’s highly recommended that you always have a bootable disk handy. You can create a bootable disk using a Windows 10 ISO from any PC. Once done, you will need to change settings in the BIOS, so it boots from the bootable USB instead of from your PC. Now follow the steps below:
- Plug in the USB and the BIOS will choose to boot from the USB instead of your hard-disk.
- It will ask you to install Windows 10, click on the Next Button.
- The next screen will have a “Repair your computer” option at the bottom left.
- Press R on your keyboard or click on it.
- This will then show you the Advanced Startup Options screen.
From this screen, you can choose to restore to previous working conditions or boot into various modes of Safe Mode to resolve your issue.
Force PC to launch the Automatic Repair Screen
This is the last, not recommended option, but if you have nothing else remaining, try this at your risk. Abruptly power down the PC when you have powered it up. Do it multiple times. After 3 times this may force Windows to think that there is some problem with your PC, and it will force push the Automatic Repair screen. From here, you can get access to the Advanced Startup Options.
In case, nothing works, there could be a problem with your HardDisk. You may want to connect it with another PC and see if you can boot from it, or get access to the files. If you cannot, or the other PC fails to detect it, you might want to replace it with a new hard disk. You don’t have to worry about your Windows 10 license though, especially if you have connected it with a Microsoft Account. Windows 10 once installed will automatically activate it.
Specific scenarios:
- Windows install is stuck
- Windows stuck on Welcome screen
- Windows stuck on signing out screen
- Windows stuck on Getting Windows ready screen
- Windows stuck on Working on updates
- Windows Upgrade stuck at blank screen with only Recycle Bin & Taskbar
- Windows stuck at login screen after upgrade.
Pro Tip: Always create frequent Restore Points
That said, here is a tip from my personal experience. Go ahead and enable Automatic Restore Point creation on startup. A recent System Restore Point can be a big help at times! If you have a restore point, it’s not only going to save a lot of time for you, but also make sure things are back to normal, and you can start your PC for important work.