许多游戏玩家害怕数字化,因为他们认为最近购买的他们不喜欢的游戏无法获得退款,或者无法在他们的系统上正常运行。过去就是这种情况,但随着 Steam 长期以来允许其用户申请退款,情况发生了变化。
如何退回Steam游戏并获得退款?
此功能很重要,因为由于许多游戏没有给潜在购买者提供试玩的选项,因此人们可以放心地购买游戏,如果他们不喜欢它,那么挽回损失就不难了。
- 这是您成功申请退款的时间
- 如何获得游戏退款
让我们更详细地讨论这个问题。
1] 这是您成功申请退款的时间
请注意,要求为您的游戏退款有一些要求,您必须遵守这些规则,否则您的出价将失败。好的,所以首先要确保游戏是在 14 天内购买的。第二是确保游戏进行的时间少于两个小时。
满足上述要求的用户在获得退款时会发现小问题。但是,如果您不完全满足要求,Valve将查看您的帐户并确定是否应该为您退款。走这条路不是一个安全的选择,因此,我们建议不惜一切代价避免。
我们应该指出,在Steam之外购买的添加到平台的游戏无法退款。如果您想要退款,请继续通过原始零售商要求退款,并希望他们有相应的政策。
由于节省更多,许多游戏玩家倾向于从第三方零售商处购买Steam密钥。(Steam)然而,尽管这些密钥与Steam相关联,但这并不意味着您可以通过Steam流程来取回您的钱,它只是不起作用。
这就是事情变得有趣的地方。你看,如果你是那种在短时间内退款很多游戏的人,Valve可能会将你的行为视为滥用行为,并因此拒绝考虑将来的退款请求。
由于公司没有具体说明它认为什么是滥用行为,我们建议用户要小心,并尽量保持自己的权利。
最后,如果您今天以 60 美元的价格购买了一款游戏,但在接下来的几天内该游戏以较低的价格发售,您可以要求退款。但是,如果游戏没有玩不到两个小时,那么收回这笔退款将更加困难。
阅读(Read):如何在 Windows 10 启动后停止 Steam 自动启动(How to stop Steam launching automatically after Windows 10 boot)。
2]如何获得游戏退款
当涉及到将钱退还给您的过程时,我们建议打开Steam客户端,然后直接导航到顶部的帮助链接,然后选择(Help)Steam 支持(Steam Support)。
在“最近的产品(Recent Products)”部分下,请选择您要删除的游戏。请记住(Bear),最近的产品(Products)只会显示您最近玩过的游戏。
或者,您可以转到“购买(Purchases)”部分查看过去 6 个月内购买的所有标题。
找到游戏后,选择它,然后点击I would like a refund > I’d like to request a refund。
Steam 现在将检查您是否有资格获得现金返还。
如果是这种情况,请选择您要收取退款的原因,然后单击“提交请求(Submit Request)”按钮。
将向您发送一封确认请求的电子邮件。如果请求已获批准,则会出现另一封电子邮件,确认您的资金已退还。
现在阅读(Now read):如何将 Steam 游戏固定到任务栏或桌面(How to pin Steam games to Taskbar or Desktop)。
How to return a Steam game and get a refund?
A lot of gamers have a fear of going digital because they bеlieve it is not possible to get a refund for a recently purchased game that they do not enjoy, or if it fails to work properly on theіr system. This was thе case in the рaѕt, but things have changed as Steam has long аllowed its users to request refunds.
How to return a Steam game and get a refund?
This feature is important because since many games do not give potential buyers the option of playing a demo, a person can purchase a game with surety that if they do not like it, then it wouldn’t be hard to recoup their losses.
- Here is when you request a refund successfully
- How to get your refund for games
Let us discuss this in more detail.
1] Here is when you request a refund successfully
Note that there are a few requirements for demanding a refund for your game, and you must follow these rules or else your bid will fail. OK, so the first thing is to make sure the game was purchased within 14-days. The second is to make sure the game was played for less than two hours.
Users who meet the above requirements will find little problems with getting a refund. However, if you do not fully meet the requirements, Valve will look into your account and determine if you should be refunded regardless. Going this route is not a safe bet, therefore, we suggest avoiding at all cost.
We should point out that it is not possible to refund games purchased outside of Steam that was added to the platform. If you want a refund, then go on ahead and request it via the original retailer and hope they have a policy for that.
Many gamers tend to purchase Steam keys from third-party retailers due to added savings. However, despite the fact that these keys are tied to Steam, that doesn’t mean you can go through the Steam process to get your money back, it just won’t work.
Here’s where things get interesting. You see, if you’re the type of person who refunds a lot of games in a short span of time, Valve may view your actions as abuse, and from there, refuse to consider refund requests in the future.
Since the company does not specify what it views as abuse, we recommend users to be careful and try to keep themselves in the right as best as possible.
Finally, if you buy a game today for $60, but in the next few days the game goes on sale for a lower price, you can ask for a refund. However, if the game was not played for less than two hours, then collecting that refund would be more difficult.
Read: How to stop Steam launching automatically after Windows 10 boot.
2] How to get your refund for games
When it comes down to going through the process of having your money returned to you, we suggest opening the Steam client then navigate directly to the Help link at the top, and then select Steam Support.
Under the section that says Recent Products, please select the game you want to get rid of. Bear in mind that Recent Products will only show titles you’ve recently played.
Alternatively, one could go to the Purchases section to view all the titles under your belt that were bought in the last 6 months.
After finding the game, select it, then click on I would like a refund > I’d like to request a refund.
Steam will now check if you are eligible for a return of cash.
If this is the case, choose why you want to collect a refund, then click on the button that says Submit Request.
An email will be sent to you confirming the request. If the request has been granted, then another email will appear confirming the return of your money.
Now read: How to pin Steam games to Taskbar or Desktop.