Chromebook(Chromebooks)非常受欢迎，尤其是在学生和教师中，因为它们重量轻，而且通常比其他笔记本电脑便宜。它们还以电池寿命长而著称。由于Chrome(Chrome)操作系统的低功耗，它可以持续 10 多个小时。但是当您的Chromebook不充电时会发生什么？
不幸的是，即使是最好的 Chromebook(the best Chromebooks)也会遇到充电问题。将Chromebook(Chromebook)插上电源进行充电的情况并不少见，但电池会卡在一定百分比，无法充电。有时，您的Chromebook也可能根本无法充电。发生这种情况的原因有多种。您可以自行修复其中一些故障，因此您需要执行以下操作才能让Chromebook重新启动并运行。
充电(Charging)失败
的最常见原因(Reasons)
联想(Lenovo)、三星(Samsung)和华硕(Asus)等不同的Chromebook制造商有一个共同点。他们都运行ChromeOS。这就是使任何ChromeOS设备的故障排除过程都相同的原因。
当您的Chromebook无法充电时，通常表示充电器或电池有问题。但这也可能是Chrome 操作系统(Chrome operating system)的问题，您可以通过更新来解决。但是，如果您怀疑这是硬件问题，则可能是以下情况之一：
- 充电器未正确连接。
- 充电器磨损或由于某种原因无法正常供电。
- 墙上插座不工作。
- Chromebook有一段时间没有充电。
也就是说，您可以通过以下方式为Chromebook充电。
1.检查电源线(Power Cable)和连接(Connection)插座
充电器是检查Chromebook(Chromebook)是否未充电的第一个也是最自然的事情。您需要先检查设备的物理组件，特别是如果您以前从未处理过此问题。您的交流适配器可能有一些明显的损坏。检查适配器的插脚和充电电缆是否有可见的裂缝、弯曲或异物。然后检查电源适配器的外壳是否有孔洞、塑料碎片以及除表面划痕外的任何损坏。
您还必须检查适配器是否正确插入电源。有时，充电器插脚可能会从电源插座中脱出，尤其是当您在Chromebook插上电源的情况下四处走动时。
Chromebook(Chromebooks)的交流适配器通常有两根电缆。一个从墙上插座连接到适配器，第二个从适配器连接到设备。您需要检查两端是否都正确插入。确保它们正确安装在正确的入口点。
如果充电器看起来没问题并且已正确插入插座，则问题可能出在电源插座本身。您需要检查插座是否有电。您可以使用电力测试仪工具或一支笔（如果有的话），但如果您不知道自己在做什么，请致电电工。也就是说，更简单的解决方案是将Chromebook插入家中的另一个插座。
2. 检查LED 指示灯状态(LED Indicator Light Status)
根据制造商的不同，某些Chromebook(Chromebooks)的充电端口旁边有一个LED指示灯。(LED)此灯告诉您设备是否正在检测充电器。如果您能看到指示灯，则表明您的 Chromebook 正在通电。如果即使插入充电器后
LED灯仍然熄灭，则表明 Chromebook 的电池存在问题。(LED)
但首先，将充电器插上电源几分钟，然后检查指示灯。可能是您的Chromebook没电了，导致LED指示灯没有足够的电量来工作。然后为设备充电至少 30 分钟，然后再打开它。如果您的Chromebook(Chromebook)充电后屏幕仍未打开，则可能是屏幕本身存在问题。
忠告：如果LED指示灯熄灭，但Chromebook底部正在升温，请拔下充电器以防止进一步损坏充电器或电池。
3. 重启 Chromebook
有时，您的Chromebook只需重新启动即可重新开始充电。Chromebook重新启动后，其所有系统都将重置，并且可能会开始充电。这是您需要做的：
- 转到右下角的菜单，找到电源(Power)图标
- 关闭设备并拔下充电器。
- 等待几分钟，然后再打开Chromebook。
- 插入充电器并检查设备是否正在充电。您应该会在任务栏中看到带有闪电符号的电池图标。
4. 执行嵌入式控制器(Embedded Controller)(EC)重置(Reset)
嵌入式控制器(Embedded Controller)重置是设备的硬重置，将重置其所有硬件和软件设置。如果您的Chromebook没有充电，可能是因为它死机了。在使用 EC 解冻之前，请确保充电器已插入您的设备。
要执行 EC，请执行以下步骤：
- 确保您的Chromebook已关闭。
- 确保充电器已插入设备和电源插座。
- 同时按住Chrome 键盘上
的刷新(Refresh)键和电源键。(Power)
- 当设备启动时，松开两个按钮。大约需要 5 秒。
注意：如果Chromebook无法开机，即使在嵌入式控制器(Embedded Controller)重置后，也请联系制造商。
5. 运行交流适配器充电验证(AC Adapter Charge Verification)
如果您的Chromebook有一些电池电量可以维持一段时间，但它不会充电超过一定百分比，您可以运行交流适配器充电验证。这是Chromebook的一项功能，可以告诉您电源适配器是否正在为设备供电。
按照以下步骤检查交流适配器：
- 将交流适配器插入 Chromebook 和正常工作的墙上插座。
- 如果您的设备已关闭，请将其打开。
- Press CTRL + ALT + T打开Chrome OS终端
Crosh。
- 输入命令行 battery_test 1 并按回车键。
- Crosh需要一些时间来处理和显示结果。查看电池(Battery)正在充电状态。
- 如果您看到电池(Battery)正在放电状态，则表示电池或交流适配器有问题。
- 另外，查看电池健康状况的百分比。80% 到 50% 之间的任何值都是正常的。
如果您收到电池(Battery)正在放电状态，您应该尝试使用另一个充电器，看看您的Chromebook是否会在您运行此诊断程序后开始充电。如果您的电池健康状况显示低于 50% 或Unknown，则表示您的Chromebook需要更换电池。
如果您的Chromebook在尝试这些提示后仍无法充电，请将其送往最近的认证维修中心。同时，请在下面的评论中告诉我们哪些对您有用（或没用）。另外，您还有其他让死掉的Chromebook起死回生的绝招吗？
Chromebook Not Charging? 5 Ways to Fix
Chromebooks are immensely popular, especially amongst students and teachers, because they are lightweight and typically cheaper than other laptops. They are also known for having a long battery life. It can last for over 10 hours due to the low-power consumption of the Chrome operating system. But what happens when your Chromebook isn’t charging?
Unfortunately, even the best Chromebooks can have charging problems. It’s not uncommon to have your Chromebook plugged in for charging, but the battery gets stuck to a certain percentage and won’t charge over it. Sometimes it can also happen that your Chromebook won’t charge at all. There are various reasons why this could happen. You can fix some of these malfunctions on your own, so here’s what you need to do to get your Chromebook up and running again.
Most Common Reasons for Charging Failure
Different Chromebook manufacturers like Lenovo, Samsung, and Asus, have one thing in common. They all run ChromeOS. This is what makes the troubleshooting process the same for any ChromeOS device.
When your Chromebook fails to charge, it usually means a problem with the charger or the battery. But it could also be an issue with the Chrome operating system, which you can fix with an update. However, if you suspect it’s a hardware issue, it could be one of the following:
- The charger isn’t connected properly.
- The charger is frayed or for some reason, it doesn’t receive power properly.
- The wall outlet is not working.
- The Chromebook wasn’t charged in a while.
That said, here’s what you can do to charge your Chromebook.
1. Check the Power Cable and Connection Outlets
The charger is the first and most natural thing to check if your Chromebook isn’t charging. You need to check the physical components of your device first, especially if you have never dealt with this issue before. Your AC adapter might have some visible damage to it. Check the adapter’s prongs and the charging cable for visible cracks, bends, or foreign material. Then check the casing of the power adapter for holes, missing pieces of plastic, and any damage beyond superficial scratches.
You must also check if the adapter is correctly plugged into the power source. Sometimes the charger prongs can wiggle out of the electrical socket, especially if you move around with the Chromebook while it’s plugged in.
AC adapters for Chromebooks typically have two cables. One goes from the wall outlet to the adapter, and the second from the adapter to the device. You need to check if both are correctly plugged on all ends. Make sure they are properly fitted in their correct entry points.
If the charger seems fine and properly plugged into the socket, the problem might be with the power outlet itself. You need to check if the outlet is providing electricity. You can use an electricity tester tool or a pen if you have one, but if you don’t know what you’re doing, call an electrician. That said, the simpler solution is to plug your Chromebook into another outlet in your home.
2. Check the LED Indicator Light Status
Depending on the manufacturer, some Chromebooks have an LED indicator light right next to the charging port. This light tells you if the device is detecting the charger. If you can see the light, then your Chromebook is getting power. If the LED light remains off even when you plug in the charger, that indicates a problem with the Chromebook’s battery.
But first, leave the charger plugged in for several minutes and check the light. It could be that your Chromebook is so out of juice that the LED indicator doesn’t have enough power to work. Then charge the device for at least 30 minutes before turning it on. If your screen doesn’t turn on even after charging your Chromebook, perhaps the problem is with the screen itself.
A word of caution: If the LED indicator light is off, but the bottom of your Chromebook is heating up, unplug the charger to prevent further damage to it or the battery.
3. Restart the Chromebook
Sometimes, all your Chromebook needs to start charging again is a simple restart. Once the Chromebook is back on, all its systems will be reset, and it might start charging. Here’s what you need to do:
- Go to the menu in the bottom right corner, and find the Power icon
- Turn the device off and unplug the charger.
- Wait a few minutes before turning the Chromebook on.
- Plug in the charger and check if the device is charging. You should see a battery icon with a lightning symbol in the taskbar.
4. Perform the Embedded Controller (EC) Reset
An Embedded Controller reset is the hard reset of your device that will reset all its hardware and software settings. If your Chromebook is not charging, it could be because it’s frozen. Ensure the charger is plugged into your device before you unfreeze it with the EC.
To perform the EC follow these steps:
- Ensure your Chromebook is turned off.
- Ensure the charger is plugged into the device and the electrical socket.
- Press and hold the Refresh and Power keys on Chrome’s keyboard simultaneously.
- When the device powers up, release both buttons. It should take around 5 seconds.
Note: Contact the manufacturer if the Chromebook doesn’t power on, even after the Embedded Controller reset.
5. Run the AC Adapter Charge Verification
If your Chromebook has some battery power to stay on for some time, but it won’t charge beyond a certain percentage, you can run the AC adapter charge verification. This is a Chromebook feature that will tell you if the power adapter is supplying the device with power.
Follow these steps to check the AC adapter:
- Plug the AC adapter into your Chromebook and into the functioning wall outlet.
- If your device is off, turn it on.
- Press CTRL + ALT + T to open Crosh, the Chrome OS terminal.
- Type the command line battery_test 1 and press enter.
- Crosh needs a moment to process and display the result. Look for the status Battery is Charging.
- If you see the status Battery is discharging, that indicates a problem with the battery or AC adapter.
- Also, look for the percentage of battery health. Anything between 80% and 50% is normal.
If you receive the Battery is discharging status, you should try another charger to see if your Chromebook will start charging after you run this diagnostic. If your battery health displays below 50% or Unknown, it means your Chromebook needs a new battery.
If your Chromebook isn’t charging after trying these tips, take it to your nearest certified repair center. In the meantime, let us know what worked (or didn’t work) for you in the comments below. Also, do you have any other genius tricks for getting a dead Chromebook back to life?
