在安装Adobe产品时，如果您收到Adobe 正版软件验证失败(Adobe Genuine Software Verification Failure)错误消息，以下是您可以立即解决问题的方法。您可能会在计算机上遇到此问题的原因主要有两个，这里都提到了解决方案。
整个消息是这样说的：
Installation Failed
Adobe Genuine Software Verification Failure
The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit. Please report piracy or contact customer support for assistance.
什么导致Adobe 正版软件验证失败(Adobe Genuine Software Verification Failure)错误
如前所述，您在尝试安装Adobe(Adobe)产品时可能会在计算机上遇到此问题的主要原因有两个。
- Adobe 软件的盗版副本： (Pirated copy of the Adobe software: )这是您在计算机上遇到此问题的主要原因。由于Adobe产品非常昂贵，许多人倾向于使用Photoshop、Illustrator、After Effects、Premiere Pro等的盗版副本。如果您购买了一台二手 PC 并在该计算机上出现此错误，则可能是以前的所有者使用了盗版并且在卸载软件时没有删除所有剩余部分。
- 安装程序损坏：(Corrupted installer: )如果您购买了Adobe工具，您可能知道用户需要从 Creative Cloud官网下载可执行文件。它不会下载您的软件的完整副本；相反，它会下载安装程序。此安装程序需要有效的 Internet 连接才能下载Photoshop、Illustrator或其他任何内容的副本。如果您在下载软件副本时遇到互联网问题，您可能会遇到同样的问题。
无论哪种方式，您都可以立即在 Windows 11/10 计算机上解决此问题。
修复 Adobe 正版软件验证(Fix Adobe Genuine Software Verification)失败
要修复Adobe 正版软件验证失败(Adobe Genuine Software Verification Failure)错误，请执行以下步骤：
- 删除所有剩菜
- 删除现有安装
- 结束 AGSService.exe 任务
- (Download)从 Creative Cloud网站下载安装程序
- 禁用Adobe 正版软件完整性服务(Adobe Genuine Software Integrity Service)
要了解有关这些步骤的更多信息，请继续阅读。
1]删除所有剩菜
在进行其他步骤之前，删除所有剩余部分可能是您可以遵循的最有效的解决方案。当安装程序在安装Photoshop或任何其他Adobe工具时检测到盗版副本时，会显示此类消息。因此，如果您使用的是正版并且仍然检测到以前的盗版，则必须删除所有剩余的。为此，您可以使用任何 垃圾文件清除(junk file remover)程序 ，例如 CCleaner、RegSeeker等。您还可以使用 卡巴斯基清理 程序来完成工作。
2]删除现有安装
如果您可以在计算机上找到任何Adobe产品的旧版本，建议在安装新版本之前删除该安装。即使您已经拥有Photoshop，但您正在安装Lightroom，您也应该删除任何软件的现有安装，然后尝试安装新的Adobe产品。这样做时，不要忘记去除剩菜。
3]结束AGSService.exe任务
AGSService或Adobe Genuine Software Integrity Service负责检测下载的Adob(Adobe) e产品安装程序的真实性。但是，如果存在一些内部问题，即使您使用的是正版版本也会导致此问题，您可以使用任务管理器(Task Manager)结束此任务并继续安装。为此，打开计算机上的任务管理器(open the Task Manager)，在 进程 (Processes )选项卡中找到 AGSService.exe ，然后单击 结束任务 (End task )按钮。
4]从 Creative Cloud网站下载安装程序(Download)
强烈建议仅从 Creative Cloud官方网站下载安装程序。许多诈骗者经常复制此类网站，并允许您下载所需软件的盗版副本。不建议从官方网站以外的任何地方下载任何购买的产品。
5]禁用Adobe正版软件完整性服务(Disable Adobe Genuine Software Integrity Service)
如果某些功能正常，您可以从 Windows 11/10服务 (Services )”面板禁用Adobe 正版软件完整性服务(Adobe Genuine Software Integrity Service)。为此，请执行以下操作：
- 按 Win+S 并键入 services。
- 点击(Click)相应的搜索结果。
- 找出 Adobe 正版软件完整性服务(Adobe Genuine Software Integrity Service) 并双击它。
- 从下拉列表中选择 禁用 选项。(Disable )
- 单击 确定 (OK )按钮。
现在检查您是否可以绕过错误。
如何修复Adobe 正版软件验证失败(Adobe Genuine Software Verification Failure)？
要修复Adobe 正版软件验证失败(Adobe Genuine Software Verification Failure)，您需要删除所有以前安装程序产品的剩余部分，删除现有安装，结束AGSService.exe任务，并禁用Adobe 正版软件完整性服务(Adobe Genuine Software Integrity Service)。此外，切勿从 Creative Cloud(Cloud)官方网站以外的任何地方下载安装程序。
如何摆脱Adobe 正版软件完整性服务(Adobe Genuine Software Integrity Service)？
只要您使用任何Adobe产品的正版副本，就无法摆脱Adobe 正版软件完整性服务(Adobe Genuine Software Integrity Service)。它在后台运行以验证您的Adobe产品副本是正版还是盗版。 但是，您可以使用上述指南从“服务(Services)”面板禁用此服务 。
什么是 Adobe 正版验证器？
没有称为Adob(Adobe) e 正版验证器的特定服务或工具，因为它是一个通用名称。当您尝试安装Adobe产品时，安装程序会检测您的许可证并告诉您您的版本是否为正版。这个过程称为Adob(Adobe) e 正版验证器。
就这样！希望(Hope)这些解决方案可以帮助您修复Adobe 正版软件验证失败(Adobe Genuine Software Verification Failure)错误。
阅读：(Read:) Adobe Reader not working in Windows 11/10.
Fix Adobe Genuine Software Verification Failure on Windows 11/10
While installing an Adobe product, if yoυ are getting Adobe Genuine Software Verification Failure error message, here is how you can fix the issue within moments. There are mainly two reasons you may get this problem on your computer, and both are mentioned here with solutions.
The entire message says something like this:
Installation Failed
Adobe Genuine Software Verification Failure
The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit. Please report piracy or contact customer support for assistance.
What causes Adobe Genuine Software Verification Failure error
As mentioned earlier, there are two primary reasons why you might get this problem on your computer while trying to install an Adobe product.
- Pirated copy of the Adobe software: It is the primary reason why you are getting this problem on your computer. As Adobe products are pretty expensive, many people tend to use a pirated copy of Photoshop, Illustrator, After Effects, Premiere Pro, etc. If you have bought a used PC and got this error on that computer, chances are the previous owner used a pirated copy and didn’t remove all the leftovers while uninstalling the software.
- Corrupted installer: If you have purchased an Adobe tool, you might know that users need to download the executable file from the official website of Creative Cloud. It doesn’t download the full copy of your software; and instead, it downloads an installer. This installer requires a valid internet connection to download a copy of Photoshop, Illustrator, or anything else. If you get an internet problem while downloading a copy of your software, you might get the same issue.
Either way, you can fix this issue on your Windows 11/10 computer within moments.
Fix Adobe Genuine Software Verification Failure
To fix Adobe Genuine Software Verification Failure error, follow these steps:
- Delete all leftovers
- Remove existing installation
- End AGSService.exe task
- Download installer from Creative Cloud website
- Disable Adobe Genuine Software Integrity Service
To learn more about these steps, continue reading.
1] Delete all leftovers
Deleting all leftovers is probably the most working solution you can follow before heading to other steps. When the installer detects a pirated copy while installing Photoshop or any other Adobe tool, it displays such a message. Therefore, if you are using a genuine copy and still detecting the previous pirated copy, you have to delete all leftovers. For that, you can use any junk file remover such as CCleaner, RegSeeker, etc. You can also use the Kaspersky Cleaner to get the job done.
2] Remove existing installation
If you can find an older version of any Adobe product on your computer, it is recommended to remove that installation before installing the newer version. Even if you already have Photoshop, but you are installing Lightroom, you should remove the existing installation of any software and then try to install the new Adobe product. While doing so, don’t forget to remove the leftovers.
3] End AGSService.exe task
AGSService or Adobe Genuine Software Integrity Service is responsible for detecting the genuineness of the downloaded installer of Adobe products. However, if there are some internal issues, which are causing this problem even when you are using a genuine version, you may end this task using Task Manager and go forward with your installation. For that, open the Task Manager on your computer, find out the AGSService.exe in the Processes tab, and click the End task button.
4] Download installer from Creative Cloud website
It is highly recommended to download the installer only from the official website of Creative Cloud. Many scammers often replicate such websites and allow you to download a pirated copy of your desired software. It is not recommended to download any purchased product from anywhere other than the official website.
5] Disable Adobe Genuine Software Integrity Service
If something is working, you can disable the Adobe Genuine Software Integrity Service from the Services panel in Windows 11/10. For that, do the following:
- Press Win+S and type services.
- Click on the corresponding search result.
- Find out Adobe Genuine Software Integrity Service and double-click on it.
- Select the Disable option from the drop-down list.
- Click the OK button.
Now check if you can bypass the error or not.
How do I fix Adobe Genuine Software Verification Failure?
To fix Adobe Genuine Software Verification Failure, you need to delete all previously installer products’ leftovers, remove the existing installation, end the AGSService.exe task, and disable Adobe Genuine Software Integrity Service. Also, never download the installer from anywhere else other than the official website of Creative Cloud.
How do I get rid of Adobe Genuine Software Integrity Service?
As long as you use a genuine copy of any Adobe product, you cannot get rid of Adobe Genuine Software Integrity Service. It runs in the background to validate whether your copy of Adobe product is genuine or pirated. However, you can disable this service from the Services panel using the aforementioned guide.
What is Adobe genuine validator?
There is no particular service or tool called Adobe genuine validator because it is a generic name. When you try to install an Adobe product, the installer detects your license and tells you whether your version is genuine or not. This process is called Adobe genuine validator.
That’s all! Hope these solutions helped you fix the Adobe Genuine Software Verification Failure error.
Read: Adobe Reader not working in Windows 11/10.
