当人们想到视频通话时，他们会想到Skype。尽管它现在面临着来自Google Meet(Google Meet)和Zoom等公司的激烈竞争，更何况当我们都被锁在家里时，Skype带来了通过视频聊天平台将我们与亲人联系起来的浪潮。它不仅是个人互动的平台，也是生活专业领域的帮手。
Skype 已停止在Windows 11/10
用户一次又一次地报告Skype中的错误，今天我们来解决其中一个问题，即它在(Skype)Windows 11/10上不断崩溃并停止工作的问题。这背后有几个可能的原因，所以我们将讨论其中的每一个并讨论如何纠正它们。
- 更改 Skype 隐私设置
- 在Windows 干净启动状态(Windows Clean Boot State)下启动Skype
- 修复或重置 Skype
- 完全卸载(Uninstall)并重新安装Skype。
1]更改Skype隐私设置
Skype不打开您的系统的一个非常常见的原因可能是它没有被授予访问您计算机网络摄像头的权限。这可以通过访问您的计算机设置并以其他方式进行配置来轻松纠正。在进行任何更改之前，请确保Skype应用程序没有在后台运行。
- 打开您的计算机设置。
- 寻找隐私，然后在左侧边栏中的应用权限(App Permissions)标题下进一步选择相机。(Camera)
- 在可以操作计算机网络摄像头的应用程序中，您会找到Skype，如果隐私设置确实是导致问题的原因，那么Skype一定无法访问它。
- 启用Skype访问，关闭设置窗口，然后尝试启动Skype。
2]删除Skype Appdata
您需要先以带网络的安全模式启动 Windows 10 。(boot Windows 10 in Safe Mode)
- 按(Press)Windows + R组合键打开运行对话框，然后在空白处键入“msconfig.exe”，然后按 Enter。
- 这将打开系统配置(System Configurations)。
- 在这里，从顶部的选项中单击“启动”。(Boot)
- 在Boot下，您会发现通常会被禁用的Boot选项。(Boot)
- 启用它并进一步选择Network。
- 单击(Click)应用并进一步选择“确定”以实施这些设置。(Apply)
启动(Boot)您的设备并尝试启动Skype并检查问题是否已解决。如果这没有帮助，你不应该立即退出。
- %appdata% ”打开“运行”(Run)对话框。
- 在此命令打开的窗口(Window)中，搜索名为Skype的文件夹。
- 右键单击(Right-click)Skype文件(Skype)夹并将其重命名为“ Skype_2 ”。
- 关闭窗口并检查Skype是否正常工作。
相关(Related)：无法在 Skype 上拨打电话(Cannot make a call on Skype)。
3]修复或重置Skype
视窗 11
要重置 Skype 应用程序-
- 前往设置
- 打开应用程序和功能
- 找到 Skype
- 单击高级选项。
- 如果您不想丢失数据，请向下滚动到Repair
- 如果这没有帮助，请选择Reset。
视窗 10
- 打开设置 > 应用程序
- 找到 Skype
- 点击高级选项
- 首先使用修复按钮并查看
- 如果这样做没有帮助，请使用“重置(Reset)”按钮。
相关(RELATED)：Skype 无法打开、工作或进行语音和视频通话(Skype is not opening, working, or making voice and video calls)。
4 ]完全卸载(] Completely Uninstall)并重新安装Skype(Reinstall Skype)
如果以上推荐的解决方案都无法为您解决问题，那么最后的手段是您完全卸载Skype并将其重新安装到您的计算机上。为了避免损坏和系统损坏，请确保在您卸载Skype时它没有在后台运行。
按Ctrl+Shift+Esc打开任务管理器(Task Manager)，如果Skype正在运行，请右键单击它以“结束任务”。
- 同时按下Windows + ‘ I' 键以打开您的Windows设置。
- 单击(Click)应用程序(Apps)，然后从 PC上已安装的应用程序列表中搜索Skype。
- 单击它并进一步选择Uninstall。
- 确认过程并关闭窗口。
完成后，同时按下Windows和“R”键以打开运行对话框。
输入“ %appdata% ”，搜索Skype文件夹并将其删除。
同样，导航到 C:Program Files (x86)，找到Skype文件夹并将其删除。
接下来，通过在运行对话框中键入“regedit”打开注册表编辑器。(Registry Editor)选择(Select)文件并单击导出以创建(Export)注册表(Registry)文件的备份。
然后，从“编辑(Edit)”选项中，单击“查找(Find)并搜索Skype ” 。
右键单击(Right-click)此搜索将您定向到的键并将其删除。一次又一次地重复这个过程，直到所有与Skype相关的密钥都被删除。
键列表用完后，关闭注册表(Registry)编辑器
现在重新启动计算机并从Windows Store或其官方网站安装最新版本的Skype 。
我们希望上述解决方案之一可以帮助您解决您在 Windows 计算机上使用 Skype 时遇到的任何问题，并且您(Windows)现在(Skype)可以毫无问题地运行该应用程序。建议用户严格按照所有说明进行操作，以免对其计算机造成伤害。
Skype has stopped working on Windows 11/10
When people think of video-calling, they think of Skype. Although it now faces stiff competition from the likes of Google Meet and Zoom, even more so when we’re all locked in our homes, it was Skype that brought the wave of connecting us with our loved ones via a video-chatting platform. And it is not just a platform for personal interaction but a helping hand in the professional spheres of life too.
Skype has stopped working on Windows 11/10
Users have time and again reported bugs in Skype and today we are here to put one of them to rest, the issue where it keeps crashing and stops working on Windows 11/10. There are several probable causes behind this so we will talk about each one of them and discuss how they can be rectified.
- Change Skype privacy settings
- Launch Skype in Windows Clean Boot State
- Repair or Reset Skype
- Completely Uninstall and reinstall Skype.
1] Change Skype privacy settings
A very common reason behind Skype not opening your system can be the fact that it hasn’t been granted permission to access your computer’s webcam. This can be easily rectified by visiting your computer’s settings and configuring it otherwise. Before making any changes, make sure that the Skype application isn’t running in the background.
- Open your computer settings.
- Look for privacy and further select Camera under the App Permissions header in the left sidebar.
- Among the apps that can operate your computer’s webcam, you will find Skype and if the privacy settings are really what’s been causing the issue, then Skype must not have access to it.
- Enable access for Skype, close the settings window, and try launching Skype.
2] Delete Skype Appdata
You need to first boot Windows 10 in Safe Mode with Networking.
- Press the Windows + R key combination to open the run dialog box and type ‘msconfig.exe’ in the empty space before pressing enter.
- This will open the System Configurations.
- Here, click on ‘Boot’ from the options on the top.
- Under Boot, you will find Boot options that would ordinarily be disabled.
- Enable it and further select Network.
- Click on Apply and further select ‘Ok’ to implement these settings.
Boot your device and try launching Skype and check if the issue has been resolved. You shouldn’t quit just yet if this doesn’t help.
- Open the Run dialog box with the key combination as told above and in the space type ‘%appdata%’.
- In the Window that this command opens, search for a folder named Skype.
- Right-click on the Skype folder and rename it as ‘Skype_2’.
- Close the window and check if Skype is working properly.
Related: Cannot make a call on Skype.
3] Repair or Reset Skype
Windows 11
To reset the Skype app-
- Go to Settings
- Open Apps & Features
- Locate Skype
- Click Advanced Options.
- Scroll down to Repair, if you don’t want to lose your data
- If that does not help, Choose Reset.
Windows 10
- Open Settings > Apps
- Locate Skype
- Click on Advanced options
- First use the Repair button and see
- If that does not help use the Reset button.
RELATED: Skype is not opening, working, or making voice and video calls.
4] Completely Uninstall and Reinstall Skype
If none of the above-recommended solutions are able to do the trick for you, then the last resort is for you to completely uninstall Skype and reinstall it on your computer. In order to avoid corruption and system damage, make sure that Skype isn’t running in the background while you uninstall it.
Open the Task Manager by pressing Ctrl+Shift+Esc, and if Skype is running, right-click on it to ‘End Task’.
- Press Windows + ‘I’ keys together to open your Windows settings.
- Click on Apps and from the list of installed applications on your PC, search for Skype.
- Click on it and further select Uninstall.
- Confirm the process and close the window.
Having done that, press the Windows and ‘R’ key together to open the run dialog.
Type in ‘%appdata%,’ search for the Skype folder and delete it.
Similarly, navigate to C:\Program Files (x86), find the Skype folder and delete it.
Next, open the Registry Editor by typing ‘regedit’ in the run dialog box. Select file and click on Export to create a backup of your Registry files.
Then, from the Edit option, click on Find and search Skype.
Right-click on the key that this search directs you to and delete it. Repeat the process again and again till all the keys related to Skype have been deleted.
Once the list of keys has been exhausted, close the Registry editor
Now restart your computer and install the latest version of Skype from the Windows Store or their official website.
We hope that one of the aforementioned solutions helped you rectify whatever problem you were having with Skype on your Windows computer and you are now able to run the application without any hiccups. Users are advised to follow all the instructions precisely so as to not cause harm to their computer.
