您是否遇到过错误消息：不幸的是，您的 Android 智能手机上的 IMS 服务已停止？(Have you ever encountered the error message: Unfortunately IMS Service has stopped on your Android smartphone?)如果您的答案是肯定的，那么您来对地方了。但是，什么是 Android IMS 服务？(what is Android IMS service?)IMS 服务(IMS service)被定义为IP 多媒体子系统服务(IP Multimedia Subsystem service)。该服务已预装在您的Android设备上，可帮助其与服务提供商进行有效沟通，而不会出现中断。IMS服务负责将文本消息、电话和多媒体文件(enabling text messages, phone calls, and multimedia files)传输到网络上正确的 IP 目的地。这可以通过在IMS之间建立无缝连接来实现(IMS)服务和运营商或服务提供商。在本指南中，我们将帮助您解决不幸的是，IMS 服务(IMS Service)已停止该问题。
如何修复不幸的是，IMS 服务已在 Android 上停止(How to Fix Unfortunately, IMS Service has stopped on Android)
许多用户错误地认为卸载应用程序会排序此错误，这是不正确的。不幸(Unfortunately)的是，IMS Service has stop on Android背后有几个原因，如下所列：
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损坏的应用程序缓存：(Corrupt App Cache: )缓存(Cache)会减少您打开应用程序或网页时的加载时间。这是因为缓存充当临时存储空间，用于存储经常访问和经常访问的数据，从而加快冲浪过程。随着时间的流逝，缓存的大小会膨胀，并且随着时间的推移可能会损坏(cache bulges in size and may get corrupt over time)。损坏的缓存可能会干扰设备上多个应用程序的正常运行，尤其是消息应用程序。它还可能导致IMS 服务(IMS Service)停止错误消息。
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默认消息应用程序：(Default Messaging Applications: )在某些情况下，观察到很少有配置文件会干扰(configuration files were interfering with the default applications)Android手机上的默认应用程序。这些文件由您的网络提供商提供，用于建立网络连接，这对于通话和消息至关重要。此类文件因您居住的地方和使用的网络等因素而异。尽管这些文件也可能会损坏并阻止默认消息传递应用程序正常工作，从而导致不幸(Unfortunately)的是，IMS 服务(IMS Service)已停止错误。
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第三方消息应用程序：(Third-Party Messaging Applications: )每当您的设备有意或无意地阻止或禁用默认消息服务(default messaging service is blocked or disabled)时，第三方消息应用程序会自动承担默认消息应用程序的费用。在这种情况下，可能会出现几个问题，包括IMS 服务(IMS Service)停止问题。
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过时的应用程序：(Outdated Applications: )始终确保手机上安装的应用程序与Android操作系统的版本兼容。(compatible)过时的应用程序将无法在更新的Android版本上正常运行并导致此类问题。
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过时的 Android 操作系统： (Outdated Android OS: )更新的Android 操作系统(Android Operating System)将修复错误和错误。如果更新失败，可能会出现几个错误。
现在，清楚地了解手头的问题，让我们开始解决问题。
注意：(Note:)由于智能手机没有相同的设置(Settings)选项，并且它们因制造商而异，因此在更改任何设置之前，请确保设置正确。这里以vivo Y71(Vivo Y71)为例。
方法一：更新安卓操作系统
(Method 1: Update Android OS
)
设备软件问题将导致您的设备出现故障。此外，如果设备操作软件未更新到最新版本，许多功能将被禁用。 因此(Hence)，更新Android 操作系统(Android OS)如下：
1.输入密码或图案解锁设备(Unlock the device)。
2. 导航到您设备上的 设置 (Settings )应用程序。
3. 点击 系统更新，如图所示。(System update, as shown.)
4A。如果您的设备已经更新到最新版本，系统会(The system is already the latest version )显示最新版本消息，如图所示。在这种情况下，直接转到下一个方法。
4B。如果您的设备未更新到最新版本，请点击下载按钮。(Download button.)
5.稍等片刻(Wait)，软件下载完成。然后，点击验证并安装(Verify and Install)。
6. 系统会要求您安装升级，您需要重新启动手机。你要继续吗？(To install upgrades, you need to restart your phone. Do you want to continue? )点击确定(OK )选项。
现在，Android设备将重新启动，并安装新软件。
方法 2：从 Play 商店更新应用程序(Method 2: Update Applications from Play Store)
如前所述，过时的应用程序将不兼容新版本的Android 操作系统(Android Operating System)。建议更新所有应用程序，如下所示：
选项 1：通过管理应用程序和设备(Option 1: Via Manage apps & device)
1. 找到并点击 Google Play 商店(Play Store)图标以启动它。
2. 接下来，点击右上角的Google 个人资料图标(Google profile icon)。
4B。如果您只想更新几个特定的应用程序，请点击查看详细信息(See details)。搜索您要更新的应用程序，然后点击(app)更新(Update)按钮。
选项 2：使用搜索功能(Option 2: Using the Search feature)
1.在您的 Android 设备上导航到Play 商店。(Play Store)
2.搜索(Search )您要更新的应用程序。(Application)
3A。如果您使用的是该应用程序的最新版本，您将获得选项：打开(Open)和卸载(Uninstall)，如图所示。
3B。如果您没有运行最新版本的应用程序，您还将获得更新(Update)选项。
4. 在这种情况下，点击更新(Update)，然后以最新版本打开应用程序。(Open)
另请阅读：(Also Read:) 修复无法在 Android 上发送或接收短信(Fix Can’t Send Or Receive Text Messages On Android)
方法三：清除应用缓存和应用数据(Method 3: Clear App Cache and App Data)
清除任何应用程序的缓存有助于解决其中的异常功能和故障。这样做不会删除与应用程序关联的数据，但可能会修复不幸的是IMS 服务(IMS Service)已停止问题。
1. 转到您的设备设置(Settings)。
2. 现在，点击应用程序(Applications)并导航到所有应用程序(All Applications)。
3. 在这里，点击消息应用程序(Messaging application)。
4. 现在，点击存储(Storage)，如图所示。
5. 接下来，点击清除缓存(Clear cache)，如下图所示。
6. 最后，点击清除数据(Clear data )选项。
方法四：删除短信
有时，由于您的消息应用程序中积累了大量短信，可能会出现IMS Service停止错误。(IMS Service)
注意：(Note:)确保将重要消息备份( back up important messages)到内部存储或 SD 卡，因为此过程将删除手机中存储的整个消息对话。
要删除Android(Android)智能手机上的短信，请按照以下步骤操作：
1. 启动消息应用程序(Messages app)。
2.从主屏幕点击编辑选项，如图所示。(Edit )
3. 现在，点击全选(Select all)，如下图所示。
4. 最后，点击删除(Delete)，如下图所示，删除所有不重要的文本。
另请阅读：(Also Read:)如何在 Android 上备份和恢复短信( How to back up and restore text messages on Android)
方法5：以安全模式启动(Method 5: Boot in Safe Mode)
每当Android设备(Android)的正常内部功能受到干扰时，它就会自动切换到安全模式。(Safe Mode)这通常发生在恶意软件攻击期间或正在安装的新应用程序包含错误时。当Android 操作系统(Android OS)处于安全模式(Safe Mode)时，所有附加功能都将被禁用。只有主要或默认功能处于活动状态。由于第三方(Third-party)应用程序可能会触发此问题，因此在安全模式下(Safe Mode)重新启动应该会有所帮助。如果您的设备在启动后进入安全模式(Safe Mode)，则表明您的设备上安装的第三方应用程序存在问题。此后，您应该卸载此类应用程序。这样做的方法如下：
1.关闭(Power Off) 设备。
2. 按住Power + Volume down按钮，直到设备徽标出现在屏幕上。
3. 完成后，松开电源按钮(Power button)，但继续按下降低音量按钮(Volume down button)。
4. 这样做直到屏幕上出现安全模式。(Safe mode)现在，松开降低音量(Volume down)按钮。
注意：(Note:)在屏幕底部显示安全(Safe)模式选项大约需要45 秒。( 45 seconds)
5. 设备现在将进入安全模式(Safe mode)。
6. 现在，卸载您认为可能导致的任何不需要的应用程序或程序不幸的是， (uninstall any unwanted applications or programs)IMS Service已按照(IMS Service)方法 6(Method 6)中给出的步骤停止了问题。
必读：(Must Read: )如何在 Android 上关闭安全模式(How to Turn Off Safe Mode on Android)
方法 6：卸载第三方应用程序(Method 6: Uninstall Third-Party Applications)
建议从您的设备中卸载未经验证和不需要的应用程序以摆脱问题。此外，它将释放空间并提供增强的CPU处理能力。
1. 启动设置(Settings)应用程序。
2. 如图所示导航到应用程序(Applications )。
3. 从显示的选项列表中，点击已安装(Installed )的应用程序。
4. 搜索最近下载的应用程序。接下来，点击您要从手机中删除的应用程序。(app)
5. 最后，点击卸载，(Uninstall,)如下图所示。
重复相同的过程以删除引起问题的应用程序。
另请阅读：(Also Read:) 50 个最佳免费 Android 应用程序(50 Best Free Android Apps)
方法 7：在恢复模式下擦除缓存分区(Method 7: Wipe Cache Partition in Recovery Mode)
设备中存在的所有缓存文件都可以使用恢复模式(Recovery Mode)中名为“擦除缓存分区(Wipe Cache Partition)”的选项完全删除，如下所示：
1.关闭(OFF)您的设备。
2.同时按住Power + Home + Volume up按钮。这会以恢复模式(Recovery mode)重新启动设备。
3. 在这里，选择擦除数据(Wipe data)。
4. 最后，选择擦除缓存分区(Wipe Cache Partition)。
注意：(Note:)使用音量按钮(volume buttons)浏览屏幕上可用的选项。使用电源按钮(power button)选择所需的选项。
方法 8：执行出厂重置
当设备设置因功能不当或设备软件更新时需要更改时，通常会执行恢复出厂设置。重置设备可以解决所有问题；在这种情况下，它将解决“不幸的是，IMS 服务(IMS Service)已停止”的问题。
注意：(Note:)每次重置(Reset)后，与设备关联的所有数据都会被删除。建议在进行重置之前备份所有文件。( back up all files)
请按照以下步骤使用恢复模式对手机执行出厂重置：(factory reset of your phone)
1.首先，按住电源按钮( Power button)几秒钟。
2. 屏幕上将显示一条通知。点击关闭电源(Power off )选项并等待设备完全关闭。
3.现在，同时按住提高Volume up + Power 按钮。一旦快速启动模式(Fastboot Mode )出现在屏幕上，就释放它们。
注意：(Note:)使用降低音量(Volume down )按钮导航到恢复模式(Recovery Mode )选项，然后按电源(Power )键进行确认。
4.稍等片刻(Wait)，会显示recovery模式，如下图。
5. 选择擦除数据(Wipe data)选项。
6. 再次点击擦除数据(Wipe data)，如下图所示。
7.在这里，再次点击擦除数据确认选择。(Wipe data.)
8. 等待擦除(Wipe)数据过程完成，然后选择重启系统(Reboot system )选项重启手机。
方法九：联系服务中心(Method 9: Contact Service Center)
如果一切都失败了，请联系授权服务中心寻求帮助。如果您的设备仍在保修期内或已维修，您可以根据其使用条款进行更换。
专业提示：(Pro Tip:)各种第三方应用程序可用于Android 修复(Android Repair)。这些工具将帮助您解决此问题以及Android(Android)智能手机中通常出现的许多其他问题。
受到推崇的：(Recommended:)
我们希望本指南对您有所帮助，并且您能够修复不幸的是，IMS Service 已停止 Android 设备上的错误消息(fix Unfortunately, IMS Service has stopped error message on Android devices)。让我们知道哪种方法最适合您。另外，如果您有任何疑问，请随时将它们放在评论部分。
Fix Unfortunately IMS Service Has Stopped
Have you ever encountered the error message: Unfortunately IMS Service has stopped on your Android smartphone? If your answer is yes, then you have come to the right place. But, what is Android IMS service? The IMS service is defined as the IP Multimedia Subsystem service. This service is pre-installed on your Android device and helps it to communicate with the service provider effectively, without interruptions. The IMS service is responsible for enabling text messages, phone calls, and multimedia files to be transferred to the correct IP destination on the network. This is made possible by establishing a seamless connection between the IMS service and the carrier or service provider. In this guide, we will help you fix Unfortunately, IMS Service has stopped the issue.
How to Fix Unfortunately, IMS Service has stopped on Android
Many users mistakenly assume that uninstalling the application will sort this error, which is not true. There are several reasons behind the Unfortunately, IMS Service has stopped on Android, as listed below:
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Corrupt App Cache: Cache decreases the loading time of an application or a webpage whenever you open it. This is because the cache acts as a temporary memory space that stores the frequently visited & frequently accessed data thereby, fastening the surfing process. As days pass by, cache bulges in size and may get corrupt over time. The corrupt cache might disturb the normal functioning of several applications, especially messaging apps, on your device. It might also result in IMS Service stopped error message.
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Default Messaging Applications: In a few circumstances, it was observed that few configuration files were interfering with the default applications on your Android phone. These files are provided by your network provider and are used to establish a network connection, essential for calls and messages. Such files vary depending on factors like the place where you live and the network you use, etc. Although these files too may get corrupt and prevent the default messaging applications from working correctly leading to Unfortunately, IMS Service has stopped error.
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Third-Party Messaging Applications: Whenever the default messaging service is blocked or disabled on your device intentionally or unknowingly, the third-party messaging applications automatically, assume the charge of the default messaging app. In this case, several problems may arise including, IMS Service stopped issue.
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Outdated Applications: Always ensure that the applications installed on your phone are compatible with the version of the Android operating system. Outdated applications will not work correctly with the updated Android version and cause such issues.
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Outdated Android OS: An updated Android Operating System will fix bugs and errors. If you fail to update it, several errors might occur.
Now, with a clear view of the issue at hand, let us begin problem fixing.
Note: Since smartphones don’t have the same Settings options, and they vary from manufacturer to manufacture hence, ensure the correct settings before changing any. Vivo Y71 has been taken as an example here.
Method 1: Update Android OS
An issue with the device software will lead to the malfunctioning of your device. Moreover, many features will be disabled, if the device operating software is not updated to its latest version. Hence, update Android OS as follows:
1. Unlock the device by entering the pin or pattern.
2. Navigate to the Settings application on your device.
3. Tap on System update, as shown.
4A. If your device is already updated to its latest version, The system is already the latest version message is displayed, as depicted. In this case, move straight to the next method.
4B. If your device is not updated to its latest version, then tap the Download button.
5. Wait for a while until the software is downloaded. Then, tap Verify and Install.
6. You will be asked To install upgrades, you need to restart your phone. Do you want to continue? Tap the OK option.
Now, the Android device will restart, and new software will be installed.
Method 2: Update Applications from Play Store
As discussed earlier, outdated applications will not be compatible with the new version of the Android Operating System. It is recommended to update all applications, as instructed below:
Option 1: Via Manage apps & device
1. Locate and tap the Google Play Store icon to launch it.
2. Next, tap on your Google profile icon from the top-right corner.
4B. If you wish to update only a few specific apps, tap on See details. Search for the app you want to update, then tap on the Update button.
Option 2: Using the Search feature
1. Navigate to Play Store on your Android device.
2. Search for the Application you want to update.
3A. If you are using the most recent version of this app, you will get options: Open & Uninstall, as shown.
3B. If you are not running the latest version of the application, you will get an option to Update as well.
4. In this case, tap Update and then, Open the application in its latest version.
Also Read: Fix Can’t Send Or Receive Text Messages On Android
Method 3: Clear App Cache and App Data
Clearing the cache of any application helps resolve abnormal functionality & glitches in it. Doing so, will not delete the data associated with the application, but might fix Unfortunately IMS Service has stopped issue.
1. Go to your device Settings.
2. Now, tap on Applications and navigate to All Applications.
3. Here, tap Messaging application.
4. Now, tap Storage, as shown.
5. Next, tap Clear cache, as shown below.
6. Finally, tap the Clear data option too.
Method 4: Delete Text Messages
Sometimes, IMS Service stopped error may occur due to the accumulation of a large number of text messages in your messaging app.
Note: Ensure that you back up important messages to the internal storage or SD card since this process will delete the entire message conversations stored in your phone.
To delete the text messages on an Android smartphone, follow the below-mentioned steps:
1. Launch the Messages app.
2. Tap the Edit option from the main screen, as shown.
3. Now, tap Select all as depicted in the picture below.
4. Finally, tap Delete as shown below to delete all unimportant texts.
Also Read: How to back up and restore text messages on Android
Method 5: Boot in Safe Mode
An Android device switches to Safe Mode automatically, whenever its normal internal functions are disturbed. This usually happens during a malware attack or when a new application being installed contains bugs. When Android OS is in Safe Mode, all additional features are disabled. Only the primary or default functions are active. Since Third-party applications might trigger this issue, hence, rebooting in Safe Mode should help. If your device enters Safe Mode after booting, it indicates that there’s an issue with the third-party applications installed on your device. Thereafter, you should uninstall such apps. Here’s how to do so:
1. Power Off the device.
2. Press and hold the Power + Volume down buttons until the device logo appears on the screen.
3. When it does, release the Power button but continue pressing the Volume down button.
4. Do so until Safe mode appears on the screen. Now, let go of the Volume down button.
Note: It will take almost 45 seconds to display the Safe mode option at the bottom of the screen.
5. The device will now enter Safe mode.
6. Now, uninstall any unwanted applications or programs that you feel might be causing Unfortunately, IMS Service has stopped issue by following the steps given in Method 6.
Must Read: How to Turn Off Safe Mode on Android
Method 6: Uninstall Third-Party Applications
It is suggested to uninstall unverified & unwanted apps from your device to get rid of issues. Moreover, it will free up space and provide enhanced CPU processing.
1. Launch the Settings app.
2. Navigate to Applications as shown.
3. From the list of options displayed, tap on Installed Applications.
4. Search for applications that were recently downloaded. Next, tap on the app you wish to remove from your phone.
5. Finally, tap on Uninstall, as shown below.
Repeat the same process to remove trouble-causing applications.
Also Read: 50 Best Free Android Apps
Method 7: Wipe Cache Partition in Recovery Mode
All the cache files present in the device can be removed completely using an option called Wipe Cache Partition in the Recovery Mode, as follows:
1. Turn OFF your device.
2. Press and hold the Power + Home + Volume up buttons at the same time. This reboots the device in Recovery mode.
3. Here, select Wipe data.
4. Lastly, select Wipe Cache Partition.
Note: Use volume buttons to go through the options available on the screen. Use the power button to select your desired option.
Method 8: Perform a Factory Reset
Factory reset is usually carried out when the device setting needs to be altered due to improper functionality or when a device’s software gets updated. Resetting the device gets rid of all issues with it; in this case, it will solve the ‘Unfortunately, IMS Service has stopped’ issue.
Note: After every Reset, all the data associated with the device gets deleted. It is recommended to back up all files before you undergo a reset.
Follow the below-mentioned steps to perform a factory reset of your phone using the Recovery mode:
1. Firstly, press and hold the Power button for a few seconds.
2. A notification will be displayed on the screen. Tap the Power off option and wait for the device to turn off completely.
3. Now, press and hold the Volume up + Power buttons simultaneously. Release them once Fastboot Mode appears on the screen.
Note: Use the Volume down button to navigate to Recovery Mode options and press the Power key to confirm it.
4. Wait for a while and the recovery mode will be displayed, as shown below.
5. Choose the Wipe data option.
6. Once again, tap on Wipe data, as depicted below.
7. Here, confirm the choice by again tapping on Wipe data.
8. Wait for the Wipe data process to be completed and select the Reboot system option to restart your phone.
Method 9: Contact Service Center
If all else fails, contact the authorized service center for help. You may get your device replaced if it is still under warranty period or repaired, depending on its terms of use.
Pro Tip: Various third-party applications are available for Android Repair. These tools will help you fix this problem and many other issues that usually occur in Android smartphones.
Recommended:
We hope that this guide was helpful, and you were able to fix Unfortunately, IMS Service has stopped error message on Android devices. Let us know which method worked for you best. Also, if you have any queries, then feel free to drop them in the comments section.
