Roku 是一款出色的流媒体设备(excellent streaming device),您通常会玩得很开心。但是,该设备也有很多问题。一个常见问题是您的Roku没有声音。
有时,您可能会在观看视频或尝试播放音频文件时发现Roku没有声音。Roku这样做的原因有很多。但是,这个声音问题有多个修复程序(fixes to this sound problem)。
确保静音已关闭(Make Sure Mute Is Turned Off)
当您的Roku没有声音时,首先要检查的是电视的静音模式。如果您希望Roku(Roku)播放任何声音,则必须关闭静音模式。拿起你的电视遥控器,按下它上面的静音按钮,这应该会在你的Roku连接的电视上停用静音模式。
此外,请确认您已将电视的音量设置得相当高,以便可以听到声音。按下电视遥控器上的音量调高按钮,将音量调到 50% 左右。
在进行更多故障排除之前,应完成这些主要检查。
拔下电缆并将其重新插入(Unplug Cables and Plug Them Back In)
如果您仍然没有来自Roku连接设备的声音,则可能是Roku的电缆有问题。在这种情况下,您应该拔下用于将Roku设备连接到屏幕或电视的所有电线。
例如,如果您通过HDMI 电缆将(an HDMI cable)Roku连接到电视,请从Roku设备和电视上拔下电缆。然后,将电缆重新插入相应的端口。
如果电缆松动有问题,这应该可以解决。
连接到电视上的不同输入(Connect to a Different Input on the TV)
您在电视上连接Roku的端口可能无法正常工作,因此您在设备上听不到任何声音。电视端口可能无法工作的原因有多种,包括端口中的灰尘。
大多数现代电视(TVs)的一个好处是它们通常有多个HDMI端口。这样,您可以将Roku连接到电视上的另一个端口,看看是否可行。
如果端口有问题,连接到不同的端口应该可以解决这个问题,你现在应该有声音了。
更改 Roku 音频模式(Change Roku Audio Mode)
Roku提供多种音频模式,您应该选择与您的电视和电缆连接兼容的一种。值得手动更改音频模式,看看这是否能解决您的Roku声音问题。
TOSLINK 电缆(TOSLINK Cable)
如果您在Roku(Roku)上使用TOSLINK电缆,请将音频模式更改为Dolby Digital以潜在地解决声音问题:
- 按Roku遥控器上的(Roku)Home按钮访问Roku的主界面。
- 在 Roku 的主屏幕上选择设置。(Settings )
- (Scroll)向下滚动设置(Settings)菜单并从列表中选择音频。(Audio )
- 在音频设置屏幕上选择HDMI and S/PDIF
- 从菜单中可用的音频选项中选择杜比数字。(Dolby Digital)
在您的Roku(Roku)上播放视频或音频,声音应该可以正常播放。
HDMI 线(HDMI Cable)
如果您已通过HDMI电缆将Roku连接到电视,请将(Roku)PCM-Stereo设置为默认音频模式,看看是否可以解决问题:
- 按Roku 遥控器上的主页(Home )按钮访问 Roku 的主界面。
- 在 Roku 的主界面上选择设置。(Settings )
- 在设置屏幕上选择音频(Audio ),然后选择HDMI 。
- 从音频模式列表中,选择PCM-Stereo。
播放音频或视频文件,看看您是否能听到声音。
禁用音量调节(Disable Volume Leveling)
音量调节是Roku(Roku)上的一项功能,可自动调整设备上的音量。当您遇到任何声音问题时,值得关闭此功能以潜在地解决问题:
- 在您的Roku(Roku)设备上播放视频或音频。
- 播放媒体时,按Roku遥控器上的*(星号)按钮。
- 从左侧边栏中打开的菜单中选择声音设置(Sound settings)。
- 使用 Roku 遥控器突出显示音量调节选项。(Volume leveling)
- 按Roku遥控器上的右箭头键(right-arrow key),直到选项显示Off。
这应该可以解决您的Roku的声音问题。
重置 Roku(Reset Roku)
如果没有其他方法,请将您的Roku重置为出厂设置。这应该可以消除由于选项配置不正确而发生的任何问题。重置设备后,您的Roku会恢复出厂状态。
请记住,当您重置Roku时,您将无法访问所有自定义选项。您的设备也与您的Roku帐户断开连接。稍后,当您的Roku重置时,您可以使用您的帐户重新配置它。
- 按Roku 遥控器上的主页按钮。(Home )
- 在 Roku 的主界面上选择设置。(Settings )
- 从设置菜单中选择系统。(System )
- 在系统屏幕上选择高级系统设置。(Advanced system settings)
- 突出显示恢复出厂设置( Factory reset)选项。
- 在屏幕的右侧区域,您会看到一个四位数的代码。使用您的Roku(Roku)遥控器输入此代码以重置您的设备。
重置Roku(Roku)后,将其与您的帐户关联以访问您的内容。
如果由于某种原因您无法按照上述步骤操作,还有另一种重置Roku的方法。在Roku(Roku)设备的背面,您会看到一个重置(Reset )按钮或针孔。使用此按钮或针孔将您的Roku恢复为出厂设置。
轻松解决 Roku 的声音问题(It’s Easy to Resolve Roku’s Sound Issues)
当您的Roku设备突然决定不播放任何声音时,这很烦人。通过上面的简单修复,您可以摆脱此声音错误并像往常一样恢复媒体播放。
How to Fix It When Roku Has No Sound
Roku is an excellent streaming device, and you’ll usually have a great time using it. However, the device has its fair share of issues. One common issue is when your Roku has no sound.
Sometimes, you might find that your Roku has no sound when you’re watching a video or trying to play an audio file. There are many reasons Roku behaves this way. However, there are multiple fixes to this sound problem.
Make Sure Mute Is Turned Off
When your Roku has no sound, the first thing to check is your TV’s mute mode. The mute mode must be off if you want your Roku to play any sound. Pick up your TV’s remote, press the mute button on it, and this should deactivate the mute mode on your Roku-connected TV.
Also, confirm that you have set the volume levels reasonably high on your TV, so the sound is audible. Press the volume up button on your TV’s remote and bring the levels to somewhere around 50%.
These primary checks should be completed before you do more troubleshooting.
Unplug Cables and Plug Them Back In
If you still don’t have sound from a Roku-connected device, chances are Roku’s cables have an issue. In this case, you should unplug all the wires that you use to connect your Roku device to your screen or TV.
For instance, if you’ve connected your Roku to your TV via an HDMI cable, unplug the cable from both your Roku device and your TV. Then, plug the cable back into the respective ports.
If there’s an issue with the cable being loose, this should fix that.
Connect to a Different Input on the TV
It’s possible that the port you connect your Roku to on your TV isn’t working, so you don’t hear any sounds on your device. There are various reasons a TV’s port may not work, including dust in the port.
A good thing about most modern TVs is they often have multiple HDMI ports. This way, you can connect your Roku to another port on your TV and see if that works.
If the port was an issue, connecting to a different port should fix that, and you should now have sound.
Change Roku Audio Mode
Roku offers multiple audio modes, and you should choose the one that’s compatible with your TV and cable connection. It’s worth manually changing the audio mode to see if this fixes your Roku sound problems.
TOSLINK Cable
If you use a TOSLINK cable with your Roku, change the audio mode to Dolby Digital to potentially fix sound issues:
- Press the Home button on your Roku remote to access Roku’s main interface.
- Select Settings on Roku’s main screen.
- Scroll down the Settings menu and choose Audio from the list.
- Choose HDMI and S/PDIF on the Audio settings screen.
- Select Dolby Digital from the audio options available in the menu.
Play a video or audio on your Roku, and the sound should play just fine.
HDMI Cable
If you’ve connected Roku to your TV via an HDMI cable, set PCM-Stereo as the default audio mode and see if that fixes the problem:
- Access your Roku’s main interface by pressing the Home button on the Roku remote.
- Select Settings on Roku’s main interface.
- Choose Audio followed by HDMI on the Settings screen.
- From the audio modes list, select PCM-Stereo.
Play an audio or video file and see if you can hear the sound.
Disable Volume Leveling
Volume leveling is a feature on Roku that automatically adjusts the volume levels on your device. When you experience any sound issues, it’s worth turning off this feature to potentially fix the problem:
- Play a video or audio on your Roku device.
- While the media is playing, press the * (asterisk) button on your Roku remote.
- Select Sound settings from the menu that opens in the left sidebar.
- Highlight the Volume leveling option using your Roku remote.
- Press the right-arrow key on your Roku remote until the option says Off.
That should fix the sound issues with your Roku.
Reset Roku
If nothing else works, reset your Roku to the factory settings. This should eliminate any issues occurring due to improperly configured options. Your Roku gets back to the factory state when you reset the device.
Keep in mind that you lose access to all your customized options when you reset your Roku. Your device is also delinked from your Roku account. Later, when your Roku is reset, you can reconfigure it with your account.
- Press the Home button on your Roku remote.
- Select Settings on Roku’s main interface.
- Choose System from the Settings menu.
- Select Advanced system settings on the System screen.
- Highlight the Factory reset option.
- In the right area of your screen, you’ll see a four-digit code. Type this code using your Roku remote to reset your device.
Once your Roku is reset, link it with your account to access your content.
If you can’t follow the above steps for some reason, there’s an alternate way to reset your Roku. At the back of your Roku device, you’ll see a Reset button or pinhole. Use this button or pinhole to bring your Roku back to the factory settings.
It’s Easy to Resolve Roku’s Sound Issues
It’s annoying when your Roku device suddenly decides not to play any sound. With the simple fixes above, you can get rid of this sound error and resume your media playback like usual.