如果您在计算机上安装了Windows 8,然后更改了其硬件配置(hardware configuration)(例如升级了处理器、内存或其他重要组件),Windows 8可能不再接受与您的原始安装光盘(installation disc)捆绑在一起的产品密钥(product key)。当您购买新计算机并安装您购买的Windows 8版本并停止使用旧计算机时,也会发生这种情况。在这些情况下你能做什么?让我们(Let)来了解一下。
问题
我在对台式计算机(desktop computer)进行重要升级后遇到了这个问题。我有一张法律系统构建器(system builder) OEM 安装(OEM installation)光盘,在Windows 8启动时购买。我能够在我的(有点新的)计算机上重新安装Windows 8,但是在使用它时,Windows 8一直要求我激活它并说产品密钥(product key)已在另一台 PC 上使用。它建议我尝试不同的钥匙或购买新的钥匙。
但我买了一个有效的产品密钥(product key),我想使用它!我只是改进了我的计算机的硬件配置(hardware configuration),没有别的。我不想同时在多台计算机上使用它。
解决方案
幸运的是,Windows 8 提供了解决此问题的方法。你也应该尝试一下:
在PC 设置(PC Settings)中,转到激活 Windows(Activate Windows)。在那里你会看到我提到的错误。单击(Click)或点击“联系客户支持寻求帮助”("Contact customer support for help")。
这将打开Windows 激活(Windows Activation)向导。您被要求选择您的居住国家。如果您在列表中找不到它,请选择附近的一个,您可以在不支付巨额账单的情况下拨打电话。(phone call)接下来的步骤需要您使用手机(或Skype)。
选择适当的国家/地区后,单击或点击(click or tap) 下一步(Next)。该向导会显示您需要拨打的电话号码和包含九个号码的代码。(phone number)
使用您的电话拨打该电话号码(phone number)。然后,听听机器人的声音并注意。激活 Windows 副本的过程很长。有时,机器人会要求您输入Windows 8提供的九个数字。输入它们并按照说明进行操作,以便您收到Windows 激活(Windows Activation)向导所需的确认 ID。
输入(Enter)确认 ID。它是一组九个数字,需要按照机器人给您的顺序输入框 A 到 H。
输入确认 ID 后,单击或点按(click or tap) 激活(Activate)。如果您注意并且没有输入任何错误的数字,则激活将成功进行。
如果您遇到这种情况,请单击或点按关闭(Close)并享受您的Windows 8安装。
如果激活失败,您需要再次通过电话向导(phone wizard),并确保您输入的所有信息都没有任何错误。
结论
如果您更改计算机的硬件配置(hardware configuration),Windows 8 会拒绝您的产品密钥(product key),这很烦人。但是,最好有一个重新激活它的过程。但是,它可能更简单、更短。
这也发生在你(Did)身上吗?您(Were)是否能够重新激活您的Windows 8安装?不要犹豫,分享你的故事。
What to do When Windows 8 Says Your Genuine Product Key is Not Valid?
If you installed Windows 8 on а computer and yoυ then chаnged its hardware cоnfiguration (e.g. upgraded the processor, memory or other important components), it can happen that Windows 8 no longer aсcepts the рrоduct key bundled with your original installation disc. This happens also when you buy a nеw computеr and you install the Windows 8 edition you purchased and stop uѕing the old computer. What can you do in these scenarios? Let's find out.
The Problem
I encountered this problem after I made an important upgrade to my desktop computer. I have a legal system builder OEM installation disc, purchased as soon as Windows 8 was launched. I was able to reinstall Windows 8 on my (somewhat new) computer but, when using it, Windows 8 kept asking me to activate it and said that the product key is already being used on another PC. It recommended me to try a different key or buy a new one.
But I bought a valid product key and I want to use it! I just improved my computer's hardware configuration, nothing else. I am not trying to use it on more than one computer at the same time.
The Solution
Luckily, Windows 8 provides a way to fix this problem. And you should try it too:
In PC Settings, go to Activate Windows. There you will see the error I mentioned. Click or tap "Contact customer support for help".
This opens the Windows Activation wizard. You are asked to select your country of residence. If you can't find it in the list, select one nearby where you can make a phone call without paying a huge bill. The next steps require you to use your phone (or Skype).
After you select the appropriate country, click or tap Next. The wizard displays a phone number you need to call and a code with nine numbers.
Use your phone to make a call to that phone number. Then, listen to the robot and pay attention. The procedure for activating your Windows copy is lengthy. At some point, the robot will ask you to enter the nine numbers provided by Windows 8. Enter them and follow the instructions so that you receive the confirmation ID required by the Windows Activation wizard.
Enter the confirmation ID. It is a set of nine numbers that need to be entered in boxes A to H, in the order given to you by the robot.
Once you have entered the confirmation ID, click or tap Activate. If you paid attention and you have not entered any incorrect numbers, the activation will go ahead successfully.
If that's the case for you, click or tap Close and enjoy your Windows 8 installation.
If the activation failed, you need to go through the phone wizard again, and make sure you enter all the information requested of you without any mistakes.
Conclusion
It is annoying that Windows 8 rejects your product key if you change the hardware configuration of your computer. However, it is good that you have a process at hand for reactivating it. However, it could be simpler and shorter.
Did this happen to you too? Were you able to reactivate your Windows 8 installation? Don't hesitate to share your story.