Windows 应用商店^{(Windows Store)}是下载和更新Windows 11/10应用和游戏的主要场所。为了向您提供此类内容，商店^(Store)需要可靠的互联网连接。错误0x80072EFD表示您的互联网连接存在问题。有时，由于同样的问题， Windows 应用商店的按钮无法点击。^{(Windows Store’s buttons won’t be clickable)}

您可以在其他应用程序上访问 Internet，但在尝试使用Microsoft Store时仍然会收到 0x80072EFD 错误。要永久消除此Microsoft Store 错误^{(Microsoft Store error)}，我们将对与您的 Internet 连接以及可能干扰Windows Store与 Internet 连接的组件和配置相关的设置进行故障排除。

修复 Windows 应用商店错误 0x80072EFD

以下是我们可以在Windows 11/10Microsoft Store错误 0x80072EFD 的方法：

1. 清除 Microsoft Store 缓存。
2. 禁用代理连接。
3. 重新注册 Windows 10 应用商店。
4. 重命名SoftwareDistribution文件夹。
5. 刷新您的 DNS 并重置 TCP/IP。
6. 启用 TLS
7. ^(Fix)使用Windows 应用商店疑难解答进行^{(Windows Store Troubleshooter)}修复。

我建议您按照此处排列的顺序应用上述解决方案。

1]清除Windows Store缓存

错误消息可能源于Windows Store中的错误或错误，清除缓存^{(clearing the cache)}可解决所有此类问题。右键单击^{(Right-click)}“开始^(Start)”按钮，然后 从上下文菜单中选择“运行” 。^(Run)

^(Input)在“运行”^(Run)对话框中输入以下命令，然后按ENTER键。

wsreset.exe

这就是它所需要的。运行上述命令后，重新启动机器并检查是否可以访问Windows商店。如果重置后问题仍然存在，请继续执行下一个解决方案。

2]禁用代理连接

如果您通过代理服务器连接到 Internet，禁用它可能会修复错误 0x80072EFD。Windows key + R组合打开“运行”^(Run)对话框。在“运行”^(Run)对话框中键入 inetcpl.cpl ，然后按^{(inetcpl.cpl)}ENTER键。切换到 Internet属性^(Properties)窗口上的连接^{(Connections)}选项卡。在这里，单击 LAN 设置^{(LAN settings)}。

在弹出窗口中， 选中自动检测设置 ^{(Automatically detect settings )}复选框。

转到 Proxy Server区域并取消选中^{(Proxy Server)}Use a proxy server for your LAN复选框 。在这些之后点击 确定^(OK)按钮以保存您的设置。

3]重新注册Windows Store

重新注册Windows 应用商店^{(Windows Store)}始终是修复实用程序上许多问题的有用过程。为此，请以管理员身份启动^{(Administrator)}PowerShell。按^(Press)Windows键 + X 组合并选择PowerShell (Admin)^{(PowerShell (Admin))}。

将以下文本复制并粘贴到PowerShell窗口中，然后按ENTER键。

PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

运行后，关闭命令提示符^{(Command Prompt)}并重新启动计算机以完成重新注册操作。

4]刷新^(Flush)SoftwareDistribution文件^{(SoftwareDistribution)}夹

单击 开始^(Start)并搜索 cmd。右键单击 命令提示符^{(Command Prompt)}并选择 以管理员身份运行^{(Run as Administrator)}选项。我们现在要停止相关服务。输入^(Input)以下命令并在每行后按ENTER ：

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

在这些之后，是时候重命名SoftwareDistribution 文件夹^{(SoftwareDistribution folder)}了。使用以下命令执行此操作。请记住^(Remember)在下面的每一行之后按ENTER ：

ren C:\Windows\SoftwareDistribution
SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

接下来，我们使用第一组命令启动我们停止的服务。输入以下命令并在每行后按ENTER ：

net start wuaserv
net start cryptSvcc
net start bits
net start msiserver

最后，重新启动计算机以保存新的SoftwareDistribution文件夹。这通常会消除 0x80072efd Windows 10应用商店^(Store)错误。

5]刷新^(Flush)你的DNS，重置Winsock并重置TCP/IP

要刷新 DNS^{(flush your DNS)}、重置 Winsock^{(reset Winsock)}和重置 TCP/IP，请执行以下操作。

按^(Press)Windows键 + X 组合键，然后从上下文菜单中选择 命令提示符（管理员） 。^{(Command Prompt (Admin))}在命令提示符^{(Command Prompt)}窗口中键入以下命令。键入以下每一行后按ENTER键：^(ENTER)

ipconfig /release
ipconfig /flushdns
ipconfig /renew

之后，关闭命令提示符^{(Command Prompt)}并以管理员^{(Administrator)}身份重新启动它。接下来输入^(Enter)这些命令，并在每行后按ENTER ：

ipconfig /flushdns
nbtstat -r
netsh int IP reset
netsh winsock reset

最后，重新启动机器并确认 0x80072efd 错误是否已清除。

6]启用TLS

同时按下 Windows 键和I键以打开Windows 设置^{(Windows Settings)}。在这里，点击 网络和互联网^{(Network & Internet)}。接下来， 从左侧窗格中选择Wi-Fi ，然后转到右侧的Internet 选项。^{(Internet Options)}

接下来选择 Advanced并单击 Security。在这里，标记 使用 TLS 1.2^{(use TLS 1.2)}选项的复选框以启用它。点击“ 应用 ^(Apply )”按钮并点击“ 确定^(OK)”以保存此设置。最后，重新启动计算机。

7]使用Windows应用商店疑难解答

首先，下载Windows Store Apps Troubleshooter。下载后，双击文件以启动疑难解答^{(Troubleshooter)}。单击^(Click)Advanced并标记^(Advanced)Apply repairs automatically旁边的 复选框 。

之后点击 下一步^(Next)按钮继续。就我而言，疑难解答^{(Troubleshooter)}程序说Windows Store 缓存和许可证可能已损坏^{(Windows Store cache and licenses may be corrupt)}。您的设置可能会有所不同。不要跳过这一步。相反，选择第一个选项开始修复。

给Windows 应用商店疑难解答^{(Windows Store Troubleshooter)}一些时间来自动修复问题。完成后，单击 开始^(Start)菜单按钮并键入疑难解答^{(troubleshooting)}。选择显示在搜索结果中的第一个图标。

单击 左侧区域的查看全部^{(View all)}，然后双击列表中的 Windows 应用商店应用^{(Windows Store Apps)}项目。

按照屏幕上的指南并允许Windows 更新疑难解答^{(Windows Update Troubleshoot)}来查找和修复Windows 应用商店^{(Windows Store)}错误 0x80072EFD。重新启动计算机以完成此过程。

提示^(TIP)：这里有一些额外的故障排除建议 -检查您的连接，错误代码是 0x80072EFD。^{(Check your connection, Error code is 0x80072EFD.)}

祝一切顺利。

How to fix Windows Store Error code 0x80072EFD

The Windows Store is the primary place to download and update Windows 11/10 apps and games. To deliver you such content, the Store needs a reliable internet connection. The error 0x80072EFD means that there’s a problem with your internet connection. Sometimes, the Windows Store’s buttons won’t be clickable due to the same problem.

You may access the internet on other applications but still, get the 0x80072EFD error when trying to use the Microsoft Store. To get rid of this Microsoft Store error permanently, we’ll troubleshoot settings related to your internet connectivity as well as components and configurations that may interfere with the Windows Store connection to the internet.

Fix Windows Store Error 0x80072EFD

The following are the methods by which we can repair the Microsoft Store error 0x80072EFD in Windows 11/10:

1. Clear the Microsoft Store cache.
2. Disable proxy connection.
3. Re-register the Windows 10 Store.
4. Rename the SoftwareDistribution folder.
5. Flush your DNS and reset TCP/IP.
6. Enable TLS
7. Fix using the Windows Store Troubleshooter.

I recommend that you apply the above solution in the order they are arranged here.

1] Clear the Windows Store cache

The error message may stem from a bug or error in the Windows Store, and clearing the cache resolves all such issues. Right-click on the Start button and select Run from the context menu.

Input the following command into the Run dialog box and hit the ENTER key.

wsreset.exe

That’s all it takes. After running the above command, reboot your machine and check if you can access the Windows store. If the issue persists after the reset, continue to the next solution.

2] Disable proxy connection

If you are connected to the internet via a proxy server, disabling it may fix the error 0x80072EFD. Open the Run dialog box by pressing the Windows key + R combination. Type inetcpl.cpl in the Run dialog box and hit the ENTER key. Switch to the Connections tab on the Internet Properties window. Here, click on LAN settings.

On the popup window, mark the Automatically detect settings checkbox.

Go down to the Proxy Server area and unmark the checkbox for Use a proxy server for your LAN. Hit the OK button after these to save your settings.

3] Re-register the Windows Store

Re-registering the Windows Store is always a useful process for repairing many issues on the utility. To do this, launch PowerShell as an Administrator. Press the Windows key + X combination and select PowerShell (Admin).

Copy and paste the following text into the PowerShell window and hit the ENTER key.

PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}

After it runs, close Command Prompt and restart your computer to finalize the re-registering operation.

4] Flush the SoftwareDistribution folder

Click Start and search for cmd. Right-click on Command Prompt and select the Run as Administrator option. We’re now going to stop the relevant services. Input the following commands and press ENTER after each line:

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver

After these, it’s time to rename the SoftwareDistribution folder. Do it with the following commands. Remember to press ENTER after each line below:

ren C:\Windows\SoftwareDistribution
SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

Next, we start the services that we stopped with the first set of commands. Enter the following commands and press ENTER after each line:

net start wuaserv
net start cryptSvcc
net start bits
net start msiserver

Finally, restart your computer to save the new SoftwareDistribution folder. This usually removes the 0x80072efd Windows 10 Store error.

5] Flush your DNS, reset Winsock and reset TCP/IP

To flush your DNS, reset Winsock and reset TCP/IP, do the following.

Press the Windows key + X key combination and select Command Prompt (Admin) from the context menu. Type the following commands in the Command Prompt window. Hit the ENTER key after typing each line below:

ipconfig /release
ipconfig /flushdns
ipconfig /renew

After that, close Command Prompt and relaunch it as an Administrator. Enter these command next and press ENTER after each line:

ipconfig /flushdns
nbtstat -r
netsh int IP reset
netsh winsock reset

Finally, reboot your machine and confirm if the 0x80072efd error has been cleared.

6] Enable TLS

Press the Windows key and I key together to open Windows Settings. Here, click on Network & Internet. Next, select Wi-Fi from the left-hand pane and go to Internet Options on the right.

Select Advanced next and click on Security. Here, mark the checkbox for the use TLS 1.2 option to enable it. Hit the Apply button and click on OK to save this setting. Lastly, reboot your computer.

7] Use Windows Store Troubleshooter

First, download the Windows Store Apps Troubleshooter. Following the download, double-click on the file to launch the Troubleshooter. Click on Advanced and mark the checkbox beside Apply repairs automatically.

Hit the Next button to proceed after that. In my case, the Troubleshooter said that the Windows Store cache and licenses may be corrupt. It may be different in your setup. Don’t skip this step. Instead, select the first option to begin the repairs.

Give the Windows Store Troubleshooter some time to fix the issue automatically. When that is complete, click on the Start menu button and type troubleshooting. Select the first icon that shows up on the search results.

Click on View all on the left-hand area and double-click on the Windows Store Apps item from the list.

Follow the on-screen guide and allow the Windows Update Troubleshoot to find and repair the Windows Store error 0x80072EFD. Reboot your machine to complete this process.

TIP: There are some additional troubleshooting suggestions here – Check your connection, Error code is 0x80072EFD.

All the best.

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