如果您使用的是带有专用网络摄像头的 Windows 11/10 笔记本电脑或台式机，并且出现类似我们找不到您的相机^{(We can’t find your camera)}的错误，请关注此帖子，看看是否有任何建议对您有帮助。在大多数情况下，此问题的原因是您的网络摄像头或驱动程序。但是，有时，也可能存在另一个问题。

完整的错误消息如下所示：

We can’t find your camera. Check to make sure that it’s connected and installed properly, that it isn’t being blocked by anti-virus software, and that your camera drivers are up to date. If you need it, here’s the error code: 0xA00F4244 (0xC00DABE0).

错误代码可能是 0xA00F4244 或 0x200F4244。

当您没有网络摄像头并尝试打开Windows 11/10 相机^(Camera)应用程序时，会出现此错误。但是，如果您的计算机上安装了摄像头，则可能需要按照本教程来解决此问题。

我们找不到您的相机 – 0xA00F4244 (0xC00DABE0)

这个问题没有这样的一键式解决方案，您必须查看这些解决方案中的哪些适合您。但是，如果您使用外接相机，请确保相机已连接到 PC。

• 检查您的网络摄像头是否安装正确
• 更新网络摄像头驱动程序
• 卸载网络摄像头驱动程序并重新安装
• 回滚网络摄像头驱动程序
• 检测过时的网络摄像头驱动程序
• 检查您的防病毒软件

其中一些将需要管理员帐户。

1]检查^(Check)您的网络摄像头是否安装正确

这可能是您需要检查的第一件事。确保网络摄像头的USB端口工作正常。尝试更改计算机的USB端口，看看是否有帮助。

2]更新网络摄像头驱动程序

如果您是第一次设置网络摄像头，则需要安装驱动程序才能正常运行。您应该为您的网络摄像头找到相应的驱动程序。如果您已经安装了网络摄像头驱动程序但仍然收到此问题，那么可能是时候更新您的驱动程序了。您可以使用免费的 Driver Updater 软件^{(free Driver Updater software)}，也可以手动更新设备驱动程序，如下所示：

Windows 11/10 用户应按Win+X并单击列表中的设备管理器^{(Device Manager)}条目。接下来找到相机设备。它应该是一个成像设备^{(Imaging Device)}。右键单击^{(Right-click)}该驱动程序，然后单击更新驱动程序^{(Update driver )}选项。接下来，选择“自动搜索更新的驱动程序软件”^{(Search automatically for updated driver software)}选项。在那之后完成整个过程不应该花费很多时间。

3]卸载网络摄像头驱动程序并重新安装

如果您在驱动程序更新过程中遇到任何问题，您可能需要卸载网络摄像头驱动程序。为此，请打开Device Manager >右键单击​​设备 > 选择属性^(Properties)> 切换到驱动程序^{(Driver )}选项卡 > 单击卸载设备^{(Uninstall Device )}按钮。

重新启动计算机，然后再次打开设备管理器^{(Device Manager)}并单击Action > Scan for hardware changes。

4]回滚网络摄像头驱动程序

如果您的网络摄像头在安装新更新后停止工作，您应该卸载更新并回滚到旧版本。您必须打开设备管理器^{(Device Manager )}>右键单击设备>选择属性^{(Properties )}>切换到驱动程序^{(Driver )}选项卡>单击回滚驱动程序^{(Roll Back Driver)}按钮>在下一个窗口中选择是。^(Yes)之后，您需要重新启动 PC 以检查它是否正常工作。

5]检测过时的网络摄像头驱动程序

如果您的网络摄像头是在Windows 7之前设计的，它可能不适用于Windows 11/10。要找出这一点，请按照以下步骤操作 -

打开Device Manager >从右键单击上下文菜单中选择设备和属性>切换到^(Properties)驱动程序^{(Driver )}选项卡>选择驱动程序详细信息^{(Driver details)}。您会在屏幕上找到一些驱动程序文件。^(Driver)现在检查您是否有任何stream.sys文件。如果您在列表中看到此类文件，则您的网络摄像头可能不适用于Windows 11/10。在这种情况下，您需要购买一个新的。

6]检查您的防病毒软件

有时，防病毒软件会阻止您的网络摄像头与您的 PC 一起运行。在这种情况下，您可能需要禁用防病毒软件以检查是否是导致问题的防病毒软件。

我希望这里有一些东西可以帮助您解决问题。

为什么我在设备管理器^{(Device Manager)}中找不到相机？

如果找不到，则需要检查相机^(Camera)是否已被禁用。这可以通过设备管理器^{(Device Manager)}找到。

• 打开Win + X打开电源^(Power)菜单，然后单击设备^(Device)管理器。
• 在设备管理器^{(Device Manager)}中，单击查看^(View)菜单，然后单击显示隐藏^{(Show Hidden)}的设备
• 检查您的相机是否还在，如果是，请右键单击它，然后启用它。

现在，当您尝试找到它时，您应该可以使用相机了。

相关阅读^{(Related read)}：我们现在无法进入相机胶卷。

We can’t find your camera, Error code 0xA00F4244 (0xC00DABE0)

If you are using a Windows 11/10 laptop or desktop with a dedicated webcam and you have аn еrror like We can’t find your camera, follow this post and see if any of the suggestions help you. In most cases, the cause of this problem is your webcam or the drivers. However, sometimes, there can be another problem as well.

The full error message reads like this:

We can’t find your camera. Check to make sure that it’s connected and installed properly, that it isn’t being blocked by anti-virus software, and that your camera drivers are up to date. If you need it, here’s the error code: 0xA00F4244 (0xC00DABE0).

The error code could be 0xA00F4244 or 0x200F4244.

This error appears when you do not have a webcam, and you try to open the Windows 11/10 Camera app. However, if you have a camera installed on your computer, you may need to follow this tutorial to get it solved.

We can’t find your camera – 0xA00F4244 (0xC00DABE0)

There is no such one-click solution to this problem, and you will have to see which of these solutions work for you. However, make sure that the camera is connected to the PC if you are using an external camera.

• Check your webcam if it is installed correctly
• Update the webcam driver
• Uninstall the webcam driver and reinstall it
• Rollback webcam driver
• Detect outdated webcam driver
• Check your antivirus

For some of these will need an administrator account.

1] Check your webcam if it is installed correctly

This is probably the first thing you need to check. Make sure your webcam’s USB port is working properly. Try changing the USB port of your computer and see if that helps.

2] Update the webcam driver

If you are settings up your webcam for the first time, you need to install a driver to run it properly. You should find the corresponding driver for your webcam. If you have already installed your webcam driver but still receive this issue, maybe it is time to update your driver. You can either use a free Driver Updater software, or you may manually update the Device Driver as follows:

Windows 11/10 users should press Win+X and click on the Device Manager entry in the list. Locate the camera device next. It should be an Imaging Device. Right-click on that driver and click on the Update driver option. Next, select the option that says Search automatically for updated driver software option. It should not take a lot of time after that to finish the whole process.

3] Uninstall the webcam driver and reinstall it

If you face any issues during the driver updating, you might need to uninstall the webcam driver. To do this, open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on Uninstall Device button.

Restart your computer and then open Device Manager again and click on Action > Scan for hardware changes.

4] Rollback webcam driver

If your webcam has stopped working after installing a new update, you should uninstall the update and roll back to the older version. You will have to open Device Manager > right-click on the device > select Properties > switch to Driver tab > click on Roll Back Driver button > select Yes on the next window. After that, you need to restart your PC to check whether it is working or not.

5] Detect outdated webcam driver

If your webcam is designed before Windows 7, it might not work with Windows 11/10. To find this out, follow these subsequent steps-

Open Device Manager > select the device and Properties from the right-click context-menu > switch to Driver tab > select Driver details. You will find some Driver files on your screen. Now check whether you have any stream.sys file or not. If you see such a file in the list, your webcam may not work with Windows 11/10. In that case, you need to buy a new one.

6] Check your antivirus

Sometimes the antivirus software can block your webcam from running with your PC. In that case, you may need to disable your antivirus to check whether it is the antivirus that is causing the problem or not.

I hope something here helps you fix the problem.

Why can’t I find the camera in Device Manager?

If you are not able to find it, then you need to check if the Camera has been disabled. This can be found through the Device Manager.

• Open Win + X to open the Power menu, and then click on Device manager.
• In the Device Manager, click  the View menu, and then on Show Hidden devices
• Check if you’re camera is still there, if yes, right-click on it, and then enable it.

Now when you try to find it, you should be able to use the camera.

Related read: We Can’t Get To The Camera Roll Right Now.

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