如果您尝试使用Google Pay购物，但付款被拒或Google Pay无法正常工作，请不要担心，我们将在本指南中讨论如何解决该问题。
我们都知道科技在一天天的进步，一切都变得如此先进。现在几乎所有的任务，如支付账单、娱乐、看新闻等，都在网上完成。随着所有这些不断增长的技术，支付方式也发生了令人难以置信的变化。现在，人们不再以现金支付，而是转向数字方法或在线支付媒介。使用这些方法，人们不必担心随身携带现金。他们只需要随身携带智能手机。这些方法让生活变得非常轻松，特别是对于那些没有携带现金习惯或不喜欢携带现金的人来说。Google Pay就是您可以进行数字支付的一种此类应用程序。它是当今最常用的应用程序。
Google Pay： Google Pay，最初被称为Tez或Android Pay，是由Google开发的数字钱包平台和在线支付系统，可借助UPI id或电话号码轻松进行汇款和收款。要使用Google Pay汇款或收款，您必须在 Google Pay 中添加您的银行账户并(Google)设置UPI密码，并将您的电话号码添加到您添加的银行账户。稍后，当您使用Google Pay时(Google Pay)，只需输入该密码即可向某人汇款。您也可以通过输入收款人号码进行汇款或收款，输入金额，然后汇款给收款人。同样，通过输入您的号码，任何人都可以向您汇款。
但显然，一切都不是一帆风顺的。有时，您在使用Google Pay(Google Pay)时可能会遇到一些挑战或问题。问题背后可能有多种原因。但无论原因是什么，总有一种方法可以解决您的问题。对于Google Pay，您可以使用多种方法来解决与Google Pay相关的任何问题。您只需要寻找一种可以解决您的问题的方法，然后您就可以使用Google Pay进行汇款了。
解决Google Pay(Fix Google Pay)无法正常工作(Working)问题的11条提示(Tips)
下面给出了不同的方法，您可以使用这些方法来解决 Google Pay 无法正常工作的问题：(fix the Google Pay isn’t working issue:)
方法1：检查您的电话号码(Method 1: Check your Phone Number)
Google Pay通过添加与您的银行帐户相关联的电话号码来工作。因此，Google Pay可能无法正常工作，因为您添加的号码不正确，或者它没有与您的银行帐户相关联。通过检查您添加的号码，您的问题可能会得到解决。如果数字不正确，请更改它，你会很高兴的。
要检查添加到您的Google Pay帐户的号码，请按照以下步骤操作：
1.在您的Android(Andriod)设备上打开Google Pay。
2.单击主屏幕右上角的三点图标。( three-dot icon)
3.会弹出一个下拉菜单。单击(Click)其中的设置(Settings)。
4.在设置里面的账户部分( Account section)，你会看到添加的手机号码(added Mobile number)。检查它是否正确或错误，然后按照以下步骤进行更改。
5.点击手机(Mobile)号码。将打开一个新屏幕。
6.点击更改手机号码(Change Mobile Number)选项。
7.在提供的空白处输入新的手机号码(new mobile number)，然后单击屏幕右上角的下一个可用图标。(next icon)
8.您将收到 OTP。输入一次性密码。(Enter the OTP.)
9.一旦您的OTP被验证，新添加的号码将反映在您的帐户中。(newly added number will be reflected in your account.)
完成上述步骤后，现在Google Pay可以开始正常工作了。
方法二：充值(Method 2: Recharge Your Number )
众所周知，Google Pay使用手机号码将银行账户与Google Pay关联起来。当您想要将您的银行账户关联到Google Pay或想要更改任何信息时，系统会向银行发送一条消息，并且您会收到一条OTP或确认消息。但是将消息发送到您的银行帐户需要花钱。因此，如果您的SIM卡余额不足，您的消息将不会发送，您将无法使用Google Pay。
要解决此问题，您需要为您的号码充值，然后使用Google Pay。它可能开始正常工作。如果仍然无法正常工作，则可能是由于某些网络问题，如果是这种情况，请继续执行下面提到的步骤来解决它。
方法 3：检查您的网络连接(Method 3: Check Your Network Connection )
由于网络(Network)问题，Google Pay可能无法正常工作。(Google Pay)通过检查，您的问题可能会得到解决。
如果您使用移动数据，则：(If you are using mobile data, then:)
- 检查您是否有剩余数据余额；如果没有，那么您需要为您的号码充值。
- 检查手机信号。无论您是否收到正确的信号，如果没有，请切换到Wi-Fi或移动到连接更好的地方。
如果您使用的是 Wi-Fi，则：(If you are using Wi-Fi then:)
- 首先(First)，检查路由器是否正常工作。
- 如果没有，请关闭路由器并重新启动。
完成上述步骤后，Google Pay可能会开始正常工作，您的问题可能会得到解决。
方法 4：更改您的 SIM 卡插槽( Method 4: Change your SIM slot)
这是一个人们通常忽略的问题，因为它似乎不是问题。问题在于您放置SIM 卡的SIM 卡插槽，该(SIM)SIM 卡(SIM)的号码与您的银行帐户相关联。Google Pay帐号的手机号码应仅位于SIM 1插槽中。如果它在第二个或任何其他插槽中，那么它肯定会产生问题。因此，通过将其切换到SIM 1插槽，您可能能够解决 Google Pay 无法正常工作的问题。(fix Google Pay isn’t working issue.)
方法5：检查其他细节 ( Method 5: Check the Other Details )
有时人们面临验证他们的银行账户或UPI账户的问题。他们可能会遇到这个问题，因为您提供的信息可能不正确。因此，通过检查银行帐户详细信息或UPI帐户，问题可能会得到解决。
要检查银行帐户详细信息或UPI帐户详细信息，请按照以下步骤操作：
1.打开谷歌支付。
2.单击右上角可用的三点图标，然后选择( three-dot icon)设置(Settings)。
3.在设置中，在帐户(Account)部分下，您将看到付款方式。( Payment methods.)点击它。
4.现在在付款方式下，点击添加的银行账户。(click on the added bank account.)
5. 将打开一个新屏幕，其中包含您关联银行帐户的所有详细信息。(details of your connected bank account.) 确保(Make)检查所有详细信息是否正确。
6.如果信息正确，则继续使用其他方法，但如果信息不正确，则可以通过单击银行帐户详细信息旁边的笔图标进行更正。(pen icon)
更正详细信息后，看看您是否能够解决 Google Pay 无法正常工作的问题。 (fix Google Pay not working issue. )
方法 6：清除 Google Pay 缓存(Method 6: Clear the Google Pay Cache )
每当您运行Google Pay时，缓存中都会存储一些数据，其中大部分是不必要的。由于谷歌(Google)支付停止正常工作，或者这些数据阻止谷歌(Google)支付顺利运行，这些不必要的数据很容易损坏。因此，必须清除这些不必要的缓存数据，以便Google支付不会遇到任何问题。
要清除Google Pay的缓存数据，请按照以下步骤操作：
1.点击设置(settings)图标(Settings icon.)进入手机设置。
2.在设置下，向下滚动并导航到应用程序(Apps)选项。在应用程序(Apps)部分下，单击管理应用程序(Manage apps)选项。
3.您将找到已安装(Installed)应用程序的列表。查找Google Pay 应用(Google Pay app)并点击它。
4.在 Google Pay 中，点击屏幕底部的清除数据选项。( Clear data option )
5.点击清除缓存(Clear cache)选项清除谷歌支付(Google Pay)的所有缓存数据。
6.会出现一个确认弹窗。单击(Click)确定按钮(OK button)继续。
完成上述步骤后，再次尝试运行Google pay。它现在可能工作正常。
方法 7：从 Google Pay 中删除所有数据(Method 7: Delete all the data from Google Pay)
通过删除Google Pay的所有数据并重置应用程序设置，它可能会开始正常工作，因为这将清除所有应用程序数据、设置等。
要删除Google Pay的所有数据和设置，请按照以下步骤操作：
1.点击设置( Settings)图标进入手机设置。
2.在设置下，向下滚动并到达应用程序(Apps)选项。在应用程序(Apps)部分下，单击管理应用程序(Manage apps)选项。
3.您将找到已安装(Installed)应用程序的列表。点击(Click)Google Pay 应用(Google Pay app)程序。
5.在 Google Pay 中，点击清除数据( Clear data)选项。
6.将打开一个菜单。单击清除所有数据选项以清除(Clear all data)Google Pay的所有缓存数据。
7.会出现一个确认弹窗。单击(Click)确定按钮(OK button)继续。
完成上述步骤后，再次尝试运行Google pay。而这一次，谷歌支付应用程序可能会开始正常工作。( Google pay app might start working properly.)
方法 8：更新 Google Pay(Method 8: Update Google Pay)
Google Pay无法正常工作的问题可能是由于过时的Google Pay应用程序造成的。如果您很长时间没有更新Google Pay ，则该应用程序可能无法按预期运行，为了解决该问题，您需要更新该应用程序。(Google Pay)
要更新Google Pay，请按照以下步骤操作：
1.通过点击图标进入Play 商店应用程序。( Play store)
2.单击左上角可用的三行图标。(three lines)
3.从菜单中单击我的应用程序和游戏(My apps & games)选项。
4.所有已安装应用程序的列表将打开。查找Google Pay应用并点击更新(Update)按钮。
5.更新完成后，重启手机。
完成上述步骤后，您或许可以解决Google Pay无法正常工作的问题。
方法 9：要求收款人添加银行账户 (Method 9: Ask Receiver to Add Bank Account )
您可能正在汇款，但收款人没有收款。这个问题可能是因为收款人没有将他/她的银行账户与他/她的Google Pay关联起来。因此，请他/她将银行帐户与Google Pay相关联，然后再次尝试汇款。现在，这个问题可能会得到解决。
方法 10：联系您的银行客户服务部 (Method 10: Contact Your Bank Customer Care )
一些银行不允许将银行账户添加到Google Pay或限制该账户添加到任何支付钱包。因此，通过联系银行客户服务，您将了解您的Google Pay无法正常工作的确切问题。如果存在银行账户限制问题，则需要添加其他银行的账户。
如果出现一些银行服务器错误，那么您将无能为力。您只需要等到服务器重新联机或正常运行，然后在一段时间后重试。
方法 11：联系 Google Pay (Method 11: Contact Google Pay )
如果没有任何效果，您可以向Google Pay寻求帮助。应用程序中有一个“帮助(Help)”选项，您可以使用它来报告您的查询，它将在 24 小时内得到答复。
要使用Google Pay的(Google Pay)帮助(Help)选项，请按以下步骤操作：
1.打开Google Pay，然后点击主屏幕右上角的三点图标。(three-dot icon)
2.将打开一个菜单。单击其中的设置(Settings)。
3.在设置下，向下滚动并查找信息部分( Information section)，您将在其中找到帮助和反馈( Help & feedback)选项。点击它。
4.选择正确的选项以获得帮助，或者如果您找不到与您的查询匹配的任何选项，则直接单击“联系(Contact)”按钮。
5.Google Pay将在 24 小时内回复您的查询。
受到推崇的：(Recommended:)
希望(Hopefully)，使用上述任何方法/提示，您将能够修复 Google Pay在您的(Fix Google Pay isn’t working)Andriod设备上无法正常工作的问题。但是，如果您仍有任何疑问，请不要担心，只需在评论部分提及它们，我们会尽快回复您。
11 Tips To Fix Google Pay Not Working Issue
If yоu try to buy something using Google Pay but your payment is declined or simply Google Pay is not working then don’t worry as in this guide we will discuss how to fix the issue.
We all know technology is increasing day by day, and everything has become so advanced. Now almost all the tasks like paying bills, entertainment, watching the news, etc. are done online. With all this increasing technology, the method of making payments has also changed incredibly. Now instead of paying money in cash, people are turning towards digital methods or online mediums of making payment. Using these methods, people do not have to worry about carrying cash with them everywhere they go. They just have to carry their smartphone with them. These methods have made life very easy, especially for those who do not have the habit of carrying cash or who do not like to carry cash. One such application using which you can make payment digitally is Google Pay. It is the most used application nowadays.
Google Pay: Google Pay, initially known as the Tez or Android Pay, is a digital wallet platform and online payment system developed by Google to easily send and receive money with the help of UPI id or phone number. To use Google Pay to send or receive money, you have to add your bank account in the Google pay and set up a UPI pin and add your phone number linked to the bank account you have added. Later on, when you use Google Pay, just enter that pin to send money to someone. You can also send or receive money by entering the receiver’s number, enter the amount, and send money to the receiver. Similarly, by entering your number, anyone can send money to you.
But obviously, nothing goes smoothly. Sometimes, you may face some challenges or issues while using Google Pay. There can be various reasons behind the issue. But no matter what the reason is, there is always a way using which you can fix your issue. In the case of Google Pay, there are several ways which you can use to fix any of the problems associated with Google Pay. You just have to look for a way that can resolve your issue, and you can enjoy money transfer using Google Pay.
11 Tips To Fix Google Pay Not Working Issue
Below are given different ways using which you can fix the Google Pay isn’t working issue:
Method 1: Check your Phone Number
Google Pay works by adding the phone number linked to your bank account. So, it is possible that Google Pay is not working because the number you have added is not correct, or it is not linked to your bank account. By checking the number you have added, your problem may be fixed. If the number is not correct, then change it, and you will be good to go.
To check the number added to your Google Pay account, follow the below steps:
1.Open Google Pay on your Andriod device.
2.Click on the three-dot icon available at the top right corner of the home screen.
3.A drop-down menu will pop up. Click on Settings from it.
4.Inside Settings, under the Account section, you will see the added Mobile number. Check it, if it is correct or if it is wrong, then change it by following the below steps.
5.Tap on the Mobile number. A new screen will open up.
6.Click on Change Mobile Number option.
7.Enter the new mobile number in the space provided and click on the next icon available at the top right corner of the screen.
8.You will receive an OTP. Enter the OTP.
9.Once your OTP will be verified, the newly added number will be reflected in your account.
After completing the above steps, now Google Pay may start working properly.
Method 2: Recharge Your Number
As we all know, Google Pay uses a mobile number to link the bank account to Google Pay. When you want to link your bank account to Google Pay or wish to change any information, a message is sent to the bank, and you will receive an OTP or confirmation message. But it cost money to send the message to your bank account. So, if you do not have sufficient balance in your SIM card, then your message will not be sent, and you will not be able to use Google Pay.
To fix this issue, you need to recharge your number and then use Google Pay. It may start working fine. If it still does not work, then it may be because of some network issues, if this is the case, then proceed with the next mentioned steps to resolve it.
Method 3: Check Your Network Connection
It is possible that Google Pay is not working because of the Network issue. By checking it, your problem may be resolved.
If you are using mobile data, then:
- Check if you have data balance remaining; if not, then you need to recharge your number.
- Check the signals of your phone. Whether you are getting a proper signal or not, if not, then switch to Wi-Fi or move to the place with better connectivity.
If you are using Wi-Fi then:
- First of all, check if the router is working or not.
- If not, then turn off the router and start it again.
After completing the above steps, Google Pay may start working fine, and your issue may be fixed.
Method 4: Change your SIM slot
This is a problem which people generally ignore as it does not seem to be a problem. The problem is the SIM slot in which you have placed the SIM whose number is linked to your bank account. The Google Pay account mobile number should be in the SIM 1 slot only. If it is in the second or any other slot, then it will definitely create a problem. So, by switching it to the SIM 1 slot, you may be able to fix Google Pay isn’t working issue.
Method 5: Check the Other Details
Sometimes people face the problem of verifying their bank account or the UPI account. They may face this problem because the information you have provided may not be correct. So, by checking the bank account details or UPI account, the problem may be fixed.
To check the bank account details or UPI account details follow the below steps:
1.Open Google Pay.
2.Click on the three-dot icon available at the top right corner and select Settings.
3.In Settings, under the Account section, you will see the Payment methods. Click on it.
4.Now under Payment methods, click on the added bank account.
5.A new screen will open that will contain all the details of your connected bank account. Make sure to check all the details are correct.
6.If the information is correct then proceed with the further methods but if the information is incorrect then you can correct it by clicking on the pen icon available next to your bank account details.
After correcting the details, see if you are able to fix Google Pay not working issue.
Method 6: Clear the Google Pay Cache
Whenever you run Google Pay, some data is stored in the cache, most of which is unnecessary. This unnecessary data gets corrupted easily due to which Google pay stop working properly, or this data stops Google pay from functioning smoothly. So, it is essential to clear this unnecessary cache data so that Google pay does not face any issue.
To clean cache data of Google Pay, follow the below steps:
1.Go to the settings of your Phone by clicking on the Settings icon.
2.Under Settings, scroll down & navigate to the Apps option. Under Apps section click on Manage apps option.
3.You will find a list of Installed apps. Look for the Google Pay app and click on it.
4.Inside Google Pay, click on the Clear data option at the bottom of the screen.
5.Click on the Clear cache option to clear all the cache data of Google Pay.
6.A confirmation pop up will appear. Click on the OK button to continue.
After completing the above steps, again try to run Google pay. It may work fine now.
Method 7: Delete all the data from Google Pay
By deleting all the data of Google Pay and by resetting the app settings, it may start working properly as this will erase all the app data, settings, etc.
To delete all the data and settings of Google Pay follow the below steps:
1.Go to the settings of your Phone by clicking on the Settings icon.
2.Under Settings, scroll down and reach to the Apps option. Under Apps section click on Manage apps option.
3.You will find a list of Installed apps. Click on the Google Pay app.
5.Inside Google Pay, click on the Clear data option.
6.A menu will open up. Click on Clear all data option to clear all the cache data of Google Pay.
7.A confirmation pop up will appear. Click on the OK button to continue.
After completing the above steps, again try to run Google pay. And this time the Google pay app might start working properly.
Method 8: Update Google Pay
Google Pay not working issue might be caused because of the outdated Google Pay application. If you have not updated Google Pay in a long time then the app might not work as expected and in order to fix the issue, you need to update the application.
To update Google Pay follow the below steps:
1.Go to the Play store app by clicking on its icon.
2.Click on the three lines icon available at the top left corner.
3.Click on My apps & games option from the menu.
4.List of all the installed apps will open up. Look for the Google Pay app and click on the Update button.
5.After the update is finished, restart your phone.
After completing the above steps, you may be able to fix Google Pay not working issue.
Method 9: Ask Receiver to Add Bank Account
It is possible that you are sending money, but the receiver is not receiving money. This problem may arise because the receiver has not linked his/her bank account with his/her Google Pay. So, ask him/her to link the bank account with Google Pay and then again try to send money. Now, the issue may be fixed.
Method 10: Contact Your Bank Customer Care
Some banks do not allow adding the bank account to Google Pay or restricting the account from adding into any payment wallet. So, by contacting the bank customer care, you will get to know the exact problem why your Google Pay is not working. If there is a bank account restriction issue, then you need to add an account of some other bank.
If there is some bank server error, then you cannot do anything. You just have to wait till the server is back online or functioning properly and try again after some time.
Method 11: Contact Google Pay
If nothing works out, you can take help from Google Pay itself. There is a ‘Help‘ option available in the app, you can use that to report your query, and it will be answered within 24 hours.
To use the Help option of Google Pay follows the below steps:
1.Open Google Pay then click on the three-dot icon available at the top right corner of the home screen.
2.A menu will open up. Click on Settings from it.
3.Under Settings, scroll down and look for the Information section under which you will find the Help & feedback option. Click on it.
4.Select the correct option to get help or if you can’t find any option matching your query then directly click on the Contact button.
5.Google Pay will respond to your query within 24 hours.
Recommended:
Hopefully, using any of the above methods/tips you will be able to Fix Google Pay isn’t working issue on your Andriod device. But if you still have any queries then don’t worry just mention them in the comment’s section and we will get back to you.
