当您启动Outlook时,您会收到一条错误消息“ Outlook上次无法启动”并要求您以安全模式启动它,那么这最可以帮助您解决问题。完整的错误信息如下:
Outlook couldn’t start last time. Safe mode could help you troubleshoot the problem, but some features might not be available in this mode.
Do you want to start in safe mode?
Outlook 上次无法启动
该错误意味着Outlook无法正确打开,即加载配置文件、插件和配置文件。我们将不得不检查导致问题的原因。
- 以安全模式启动 Outlook
- 禁用加载项
- 修复数据文件
- 创建一个新的 Outlook 配置文件。
确保(Make)执行每个步骤,然后检查是否仍有问题。否则,很难找出导致问题的原因。
1]以安全模式启动Outlook
是的,当您收到Outlook 安全模式(Outlook Safe Mode)提示时,最好选择。当Outlook 在安全模式下启动时(Outlook launches in safe mode),它会禁用任何不必要的东西。如果Outlook在此模式下工作正常,那么您的问题可能与加载项、配置文件和其他配置有关。如果要在安全模式下手动启动Outlook,请先将其关闭,然后键入并按Enter键以下命令
Outlook /safe
然后它将提示您选择配置文件。选择默认配置文件,然后单击确定。如果您设置了密码,请确保提供该密码。
2]禁用加载项
您可以通过两种方式进行尝试。您可以禁用所有内容,然后逐个禁用它,或者您可以禁用一个并重新启动Outlook以检查一切是否正常。如果没有,你已经发现了问题。
- 单击(Click)文件(File)> 选项以打开Outlook选项(Outlook Options)窗口。
- 选择加载项(Add-ins)部分,它将显示列表。
- 在本节的底部,单击Manage Comm Ad-ins(Manage Comm Ad-ins)旁边的 Go 按钮。
- 在这里,您可以取消选择要禁用的插件并重新启动Outlook。
阅读(Read):Excel、Word 或 PowerPoint 上次无法启动(Excel, Word or PowerPoint couldn’t start last time);您想以安全模式启动吗?
3]修复数据文件
Microsoft Office 提供了一个内部工具SCANPST.EXE,它可以扫描、诊断和修复 Outlook 数据文件中的错误。最好检查一下您是否因为PST文件中的错误而面临问题。该程序通常在以下路径中可用:
Outlook 2019:C:Program Files (x86)Microsoft Office ootOffice16
- Outlook 2016:C:Program Files (x86)Microsoft Office\root\Office16
Outlook 2013:C:Program Files (x86)Microsoft OfficeOffice15
- Outlook 2010:C:Program Files (x86)Microsoft Office\Office14
Outlook 2007:C:Program Files (x86)Microsoft OfficeOffice12
在我们开始之前,首先关闭Outlook应用程序,并使用(Outlook)任务管理器(Task Manager)确保它不存在。按照以下步骤完成:
- 双击(Double)以启动 SCANPST.EXE。
- 单击(Click)浏览按钮,然后选择Outlook 数据文件(Outlook Data File)( .pst )
- 然后单击开始按钮。
- 如果出现错误,您将收到通知并提供修复选项。 ( Repair. )
- 单击(Click)按钮,让进程完成其工作。
修复完成后,重新启动Outlook并检查您是否仍然再次收到该消息。
4]创建一个新的Outlook配置文件
如果没有其他方法,那么最好的办法是创建一个新的Outlook 配置文件(Outlook Profile)。如果由于某种原因配置文件配置错误,并且您无法修复它,那么创建一个新配置文件将对您有所帮助。
- 单击(Click)文件File > Info > Account Settings > Manage Profiles
- 单击(Click)显示配置文件(Show Profiles)按钮以打开邮件(Mail)窗口
- 单击(Click)添加(Add)按钮,然后命名配置文件。
- 您必须在此处添加电子邮件帐户,然后同步所有电子邮件。
创建新配置文件并不友好,因为您需要再次添加所有内容,这是为什么建议仅在您没有任何东西时才使用它的原因。
Outlook couldn't start last time; Do you want to start in safe mode?
When you launch Outlook, and you receive an еrror message saying “Оutlоok couldn’t start last time” and asks you to launch it in sаfe mode, then this most can help you resolve the problem. The full error message is as follows:
Outlook couldn’t start last time. Safe mode could help you troubleshoot the problem, but some features might not be available in this mode.
Do you want to start in safe mode?
Outlook couldn’t start last time
The error means that Outlook was not able to open in a properly i.e., loading profile, addons, and configuration files. We will have to check on what is causing the issue.
- Start Outlook in Safe Mode
- Disable Add-ins
- Repair data file
- Create a new Outlook profile.
Make sure you perform each step and then check if you still have issues. Otherwise, it will be challenging to figure out what was causing the problem.
1] Start Outlook in Safe Mode
It is a good idea to choose, yes, when you get the Outlook Safe Mode prompt. When Outlook launches in safe mode, it disables anything which is not necessary. If Outlook works fine in this mode, then your problem could be with add-ins, profile, and other configuration. If you want manually start Outlook in safe mode, then first close it, and then type and press the Enter key the following the command
Outlook /safe
It will then prompt you with Choose Profiles. Select the default profile, and then click ok. If you had set up a password, then make sure to provide that.
2] Disable Add-ins
You can try this in two ways. You can either disable everything and then it on one by one or, you can disable one and relaunch Outlook to check if everything is working fine. If not, you have found the problem.
- Click on File > Options to open the Outlook Options window.
- Select the Add-ins section, and it will reveal the list.
- At the bottom of this section., click on the Go button next to Manage Comm Ad-ins.
- Here you can unselect the addons you want to disable and relaunch Outlook.
Read: Excel, Word or PowerPoint couldn’t start last time; Do you want to start in safe mode?
3] Repair data file
Microsoft office offers an inhouse tool SCANPST.EXE, which can scan, diagnose, and repair errors in your Outlook data file. It will be a good idea to check if you are facing the issue because of the error in your PST file. The program is usually available in the following path:
Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office16
- Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15
- Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14
Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12
Before we start, first close the Outlook application, and make sure that it’s not there using the Task Manager. Done that follow the steps as below:
- Double click on to launch the SCANPST.EXE.
- Click on the browse button, and select the Outlook Data File (.pst)
- Then click on the Start button.
- If there is an error, you will be notified and given the option to Repair.
- Click on the button, and let the process do its job.
Once the repair is complete, relaunch Outlook, and check if you still get the message again.
4] Create a new Outlook profile
If nothing else works, then it would be the best idea is to create a new Outlook Profile. If the profile for some reason is misconfigured, and you are not able to repair it, then creating a new one will help you out.
- Click on File > Info > Account Settings > Manage Profiles
- Click on Show Profiles button to open the Mail window
- Click on the Add button, and name the profile.
- You will have to add the email account here and then sync all your emails.
Creating a new profile is not as friendly as you need to add everything again that the reason why recommend using it only when you don’t have anything left.