我们大多数人都不想再接听电话了。但是,当尝试给您打电话的人直接转到语音信箱而不先拨打您的电话时,这仍然是一种不便。
不幸的是,您的来电(incoming calls)可能会转到语音信箱,而去电却很好,有很多原因。在这里,我们将它们全部收集到一篇方便的文章中,以帮助解决问题。
1.检查呼叫转移(Call Forwarding)是否被禁用
大多数手机都有一项功能,您可以故意将手机设置为将来电发送到另一个号码。这可能导致来电直接转到语音信箱。要检查这是否可能是问题,您应该禁用呼叫转移设置以在本地手机上接听电话。
在 iPhone 上,转到Settings > Phone > Call Forwarding并关闭设置。
在Android设备上,具体步骤可能因品牌和型号而异,但一般情况下,您将首先打开电话(Phone)应用程序,选择三个点,然后选择Settings,然后选择Calls。点击(Tap)呼叫转移(Call Forwarding)并确保它已关闭。
2. 只有你吗?
您可能不是唯一一个遇到来电问题的人。与处于同一位置并使用相同服务的其他人检查他们是否也没有接听电话。如果您使用的是(例如)AT&T、Verizon或T-Mobile,请寻找同时也是客户的其他人。
如果其他人在接听电话时也遇到问题,这就像服务提供商的问题,而不是您的手机问题。假设它不会随着时间的推移或移动到新位置后解决。在这种情况下,您需要给您的服务提供商打电话或尝试以下其他提示之一。
3.打开和关闭(Off)飞行模式(Turn Airplane Mode),或重启手机
智能手机具有特殊的“飞行模式(Airplane Mode)”,您可以通过从屏幕顶部向下滑动并从快速设置菜单中点击飞机图片来访问该模式。飞行(Airplane)模式会禁用所有无线发射器,例如蜂窝、Wi-Fi和蓝牙(Bluetooth)无线电。
这是一个有用的切换,可以快速重置所有连接并解决来电问题。
4.检查您的手机设置
您的手机从不响铃的最常见原因之一是您打开了“请勿打扰(Disturb)”模式并忘记再次将其关闭。
大多数人通常会设置一天中的特定时间(例如就寝时间之后),其中DnD模式会自动启动,然后在另一个指定时间再次关闭。现在,假设您已手动打开它。即使您有时间表,它也不会脱离,直到您再次手动拨动开关!
如何启用或禁用“请勿打扰”模式(how to enable or disable Do Not Disturb mode)的具体细节因手机品牌(例如三星 Galaxy(Samsung Galaxy))和操作系统而异,但当您从主屏幕顶部滑动时,您应该在快捷方式中获得DnD (或等效)切换.
5. 检查您的屏蔽(Blocked) 号码(Numbers) 列表(List)或应用程序(App)
您的电话可能会拒绝一些来电,将呼叫者发送到语音信箱。您可能有一个号码拒绝列表,其中您不小心阻止了某些联系人。也可能不小心将您的手机设置为拒绝所有私人号码。这些是阻止他们来电显示(Caller ID)的号码。许多企业,例如银行或保险公司,使用个人号码,因此当您接到他们的来电时,他们也会被拒绝。
在Apple iPhone 上,您必须转到Settings > Phone > Silence Unknown Callers,并确保它没有被打开。
在Android手机上,如何阻止或取消阻止未知呼叫者的具体细节因您使用的手机品牌而异。但是,您通常会打开电话拨号器应用程序并点击三个点。
从弹出的菜单中转到设置。(Settings)
打开块编号。
Toggle Unknown/private号码切换到所需位置
此外,请检查手机上的拒绝列表,以防您不小心阻止了只能通过您的语音邮件的特定人员。
6.断开蓝牙设备
如果您将蓝牙(Bluetooth)设备用于通话音频,该设备可能无法振铃或无法正常工作,但您的手机仍会尝试发送通话。这可能会被视为呼叫拒绝,或者呼叫可能会静默响起,直到进入语音信箱。禁用蓝牙(Bluetooth)连接或关闭蓝牙(Bluetooth)设备并检查来电是否再次正常工作。
7.在另一部手机上测试您的SIM 卡(SIM Card)
几乎所有智能手机都使用服务提供商提供的SIM卡来访问网络。一些新设备有一个“e SIM ”,它是手机本身的一部分,可以与多个网络提供商合作。
有时,有故障的SIM卡可能是您收不到来电的原因。最简单的测试方法是将其从手机中取出,放入新手机,然后检查问题是否仍然存在。
如果您的SIM 卡(SIM)似乎有问题,请与您的服务提供商联系以更换SIM 卡。(SIM)您的帐户可以转移到新的SIM卡上,而无需更改您的帐户。
8. 在 iPhone 上,检查 Announce Call Settings(Check Announce Call Settings)
论坛上的 iPhone 用户发现,将“通知呼叫(Announce Calls)”设置切换为“始终”可以解决某些问题。
前往Settings > Siri和Search > Announce Calls,然后从那里选择“始终”。
您不必将此设置保留为Always。用户报告说,打开它,测试你是否接到电话,然后再改回来就足以解决问题。
9. 检查iPhone 上的
驾驶模式应用程序设置(Mode App Settings)
如果您只是在开车时无法在 iPhone 上接听电话,则可能是您的手机自动切换到驾驶模式,这也可能触发“请勿打扰(Disturb)” 。如果您想在开车时接听电话,则必须禁用此功能。
要在 iOS 15 或更高版本的设备上禁用此功能,请转到Settings > Focus > Driving。
您可以在驾驶时通过点击切换关闭对焦模式。或者,您可以将“自动开启”下的设置更改为“连接到(Automatically)车载(Turn)蓝牙时”(Car Bluetooth)或“手动(Manually)” 。
如果您在焦点类型列表下没有看到“驾驶(Driving)”,请不要担心。您可以通过点击 + 按钮来添加它。您还可以使用其设置页面底部的
“删除焦点”按钮删除任何焦点。(Delete Focus)
10. 更新您的运营商设置
呼叫可能转到语音邮件的一个相对罕见的原因是您的运营商设置已过时或存在问题。运营商(Carrier)设置告诉您的手机如何访问网络,因此如果它们不正确,可能会影响来电。
要更新 iPhone 上的运营商设置,请前往Settings > General > About机” 。查找运营商(Carrier)并查看是否有可用更新。
在Android手机(可能因品牌而异)上,转到Settings >关于手机(Phone)” ,然后寻找更新(Update)配置文件的选项。此设置可能位于系统(System)更新下。
11.考虑关闭你的语音信箱(Voicemail Box)
我们生活在消息传递应用程序的时代,语音通话变得稀有。知道您电话号码的人也可以通过WhatsApp或Telegram等应用程序与您联系。在真正的紧要关头,他们可以向您发送短信。这些天几乎没有理由使用语音信箱,如果你没有设置语音信箱,没有人可以转移到那里。
或者,您可能想要更改您的语音邮件消息,以告诉呼叫者他们应该向您发送消息。
Do Calls Go Straight to Voicemail on Your Phone? Try These 11 Fixes
Most of us don’t want to receive phone calls anymore. Howеver, it’s still an іnconvenience when рeople who try to phone you go straight to voicemail without ringing your phone first.
Unfortunately, there is a long list of reasons your incoming calls may go to voicemail while outgoing calls are fine. Here, we’ve gathered them all into one handy article to help troubleshoot the issue.
1. Check That Call Forwarding Is Disabled
Most cell phones have a feature where you can deliberately set your phone to send incoming calls to another number. This can result in incoming calls going straight to voicemail. To check if this might be the issue, you should disable call forwarding settings to take calls on your local handset.
On an iPhone, go to Settings > Phone > Call Forwarding and toggle the setting off.
On an Android device, the exact steps may differ by brand and model, but in general, you’ll open the Phone app first, select the three dots, then Settings, then Calls. Tap on Call Forwarding and make sure it’s turned off.
2. Is It Only You?
You may not be the only one having problems with incoming calls. Check with other people in the same location and using the same service whether they are also not receiving calls. If you’re using (for example) AT&T, Verizon, or T-Mobile, look for someone else who’s also a customer.
If others are also having problems receiving calls, it’s like an issue with the service provider and not your phone. Suppose it doesn’t resolve over time or after moving to a new location. In that case, you’ll want to give your service provider a call or try one of the other tips below.
3. Turn Airplane Mode On and Off, or Restart Your Phone
Smartphones have a special “Airplane Mode” which you can access by swiping down from the top of the screen and tapping a picture of an airplane from the quick settings menu. Airplane mode disables all wireless transmitters like your cellular, Wi-Fi, and Bluetooth radios.
It’s a useful toggle to quickly reset all your connections and solve your incoming call problems.
4. Check Your Phone Settings
One of the most common reasons your phone never rings is that you’ve switched on Do Not Disturb mode and forgot to turn it off again.
Most people usually set specific times of day (such as after bedtime) where DnD mode kicks in automatically and then turns off again at another specified time. Now, suppose you’ve toggled it on manually. It will not disengage until you manually flip the switch again, even if you have a schedule!
The exact details of how to enable or disable Do Not Disturb mode differ by phone brand (e.g. Samsung Galaxy) and operating system, but you should get the DnD (or equivalent) toggle in the shortcuts when you swipe from the top of the home screen.
5. Check Your Blocked Numbers List or App
Your phone may be rejecting some incoming calls, sending that caller to voicemail. You may have a number rejection list where you’ve accidentally blocked some contacts. It’s also possible to accidentally set your phone to reject all private numbers. Those are numbers that block their Caller ID. Many businesses, such as banks or insurance companies, use personal numbers, so they will also be rejected when you get incoming calls from them.
On Apple iPhones, you’ll have to go to Settings > Phone > Silence Unknown Callers and make sure it’s not toggled on.
On Android phones, the exact details of how to block or unblock unknown callers differ based on the brand of phone you’re using. However, you’ll generally open your phone dialer app and tap the three dots.
Go to Settings from the menu that pops up.
Open Block Numbers.
Toggle Unknown/private numbers to the desired position
Also, check the reject list on your phone, in case you’ve accidentally blocked the specific person who can only get through to your voicemail.
6. Disconnect Bluetooth Devices
If you use a Bluetooth device for call audio, the device may not ring or work properly, but your phone will still attempt to send the call. This might be taken as a call rejection, or the call may ring silently until it goes to voicemail. Disable the Bluetooth connection or turn off your Bluetooth device and check if incoming calls work again.
7. Test Your SIM Card on Another Phone
Almost all smartphones use a SIM card from the service provider to access the network. Some new devices have an “eSIM” that’s part of the phone itself and can work with multiple network providers.
Sometimes, a faulty SIM card can be why you aren’t receiving incoming calls. The simplest way to test this is by taking it out of your phone, putting it in a new phone, and then checking if the problem persists.
If your SIM seems faulty, get in touch with your service provider about doing a SIM swap. Your account can be transferred to a new SIM card with no changes to your account.
8. On iPhone, Check Announce Call Settings
iPhone users on forums have found that toggling the Announce Calls setting to “Always” can solve the issue for some.
Go to Settings > Siri & Search > Announce Calls and choose Always from there.
You don’t have to leave this setting on Always. Users report that toggling it on, testing to see if you get calls, and then changing it back again is sufficient to solve the issue.
9. Check Driving Mode App Settings on iPhone
If you’re only having issues receiving calls on your iPhone when driving, it might be that your phone is automatically switching to driving mode, which may also trigger Do Not Disturb. You’ll have to disable this feature if you want to receive calls while driving.
To disable this feature on iOS 15 or newer devices, go to Settings > Focus > Driving.
You can turn off focus mode while driving, by tapping the toggle. Alternatively, you can change the setting under Turn On Automatically to When Connected to Car Bluetooth or Manually.
If you don’t see “Driving” under the list of focus types, don’t worry. You can add it by tapping the + button. You can also remove any focus by using the Delete Focus button at the bottom of its settings page.
10. Update Your Carrier Settings
One relatively rare reason calls might go to voicemail is that your carrier settings have become outdated or otherwise have an issue. Carrier settings tell your phone how to access the network, so if they aren’t correct, it could affect incoming calls.
To update carrier settings on your iPhone, go to Settings > General > About. Look for Carrier and see whether an update is available.
On an Android phone (this may differ by brand) go to Settings > About Phone and then look for an option to Update profile. This setting may be under System updates instead.
11. Consider Closing Your Voicemail Box
We live in the age of messaging apps, and voice calls are becoming a rarity. Someone who knows your phone number can also contact you through apps like WhatsApp or Telegram. In a real pinch, they can send you a text message. There’s little reason to use voicemail these days, and if you have no voicemail box set up, no one can be diverted there.
Alternatively, you might want to change your voicemail message to tell callers that they should message you instead.